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Journal of World Conference (JWC)最新文献

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The Influence of Product Quality, Service Quality, and Location on Loyalty Customers of Lontong Balap Pak Gendut Surabaya 产品质量、服务质量和地理位置对泗水龙通巴拉普百根杜顾客忠诚度的影响
Journal of World Conference (JWC) Pub Date : 2020-09-11 DOI: 10.29138/prd.v2i3.235
A. Kristianto, A. Baktiono
{"title":"The Influence of Product Quality, Service Quality, and Location on Loyalty Customers of Lontong Balap Pak Gendut Surabaya","authors":"A. Kristianto, A. Baktiono","doi":"10.29138/prd.v2i3.235","DOIUrl":"https://doi.org/10.29138/prd.v2i3.235","url":null,"abstract":"Customer loyalty is an important key to maintaining the position of the company in the market and creating efficiency and effectiveness of the company because if the company does not build customer loyalty then the possibility of companies having to spend more and more energy to find new customers Therefore this study aims to analyze whether product quality, service quality, and location can affect customer loyalty to make repurchases at that place. This research is quantitative research and multiple linear regression analysis with a sample of 160 respondents. Furthermore, there are four variables used in this study, namely product quality  (X1),  service  quality  (X2),  location  (X3),  and  customer  loyalty  (Y).  Data collection was obtained from the distribution of questionnaires to customers of Lontong balap mr.Gendut at Surabaya. The results show that product quality variables  (X1),  service  quality  (X2),  and  location  (X3)  simultaneously  have  a significant effect on customer loyalty (Y). Then variable product quality (X1), service quality (X2), and location (X3) partially have a significant effect on customer loyalty (Y). Based on the results of this study, business owners of Lontong Balap should maintain product quality, service quality and location placement so that customers remain and always buy at that pleace.","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116488529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of Passenger Satisfaction Level of Service And Facilities of Electric Rail Train (KRL) Commuter Line Route Bekasi - Manggarai 电气化轨道列车(KRL)通勤线别加泗—曼嘎莱线路服务与设施乘客满意度分析
Journal of World Conference (JWC) Pub Date : 2020-03-31 DOI: 10.29138/prd.v2i2.212
Andri Irfan Rifai, Yuditami Iressa Fajriliani
{"title":"Analysis of Passenger Satisfaction Level of Service And Facilities of Electric Rail Train (KRL) Commuter Line Route Bekasi - Manggarai","authors":"Andri Irfan Rifai, Yuditami Iressa Fajriliani","doi":"10.29138/prd.v2i2.212","DOIUrl":"https://doi.org/10.29138/prd.v2i2.212","url":null,"abstract":"The train is considered to act as strategic public transport because of its ability to reduce congestion in urban areas. Various modes of transportation are in a race - a race to improve the quality of service that requires rail freight also needs to improve in all areas. Service is the main priority which is used as a benchmark in competitive advantages and facilities are factors that affect the services provided by the transport company. This is the underlying researchers to conduct research on passenger satisfaction ratings on the level of service performance and service facilities Commuter Line KRL Bekasi - Manggarai and to determine the factors affecting passenger satisfaction. Data obtained in the form of a survey by questionnaire online delivery methods. Methods of data analysis software used isms. Excel and SPSS software for statistical testing. The conclusions of the research by the method of Customer Satisfaction Index (CSI) obtained a passenger satisfaction index score of 76.11%. It is stated that the passengers very satisfied with the performance of services and facilities service station Commuter Line KRL Bekasi - Manggarai, only for the suitability of the train arrival and departure needs to be improved.","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134411914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
THE EFFECT OF PRICE, PRODUCT QUALITY, AND ELECTRONIC WORD OF MOUTH (EWOM) ON THE INTENTION TO BUY SUNRIZQ BATIK IN MALAKA MALAYSIA 价格、产品质量、电子口碑(eom)对马来西亚马六甲sunrizq蜡染购买意向的影响
Journal of World Conference (JWC) Pub Date : 2019-11-21 DOI: 10.29138/prd.v1i2.141
Abd Rofiq, J. Suyono
{"title":"THE EFFECT OF PRICE, PRODUCT QUALITY, AND ELECTRONIC WORD OF MOUTH (EWOM) ON THE INTENTION TO BUY SUNRIZQ BATIK IN MALAKA MALAYSIA","authors":"Abd Rofiq, J. Suyono","doi":"10.29138/prd.v1i2.141","DOIUrl":"https://doi.org/10.29138/prd.v1i2.141","url":null,"abstract":"Buying interest is the desire that arises from consumers to a product as a result of the consumer's observation of a product. Therefore the purpose of this study is to analyze the extent of the influence of Price, Product Quality, Electronic Word Of Mouth (EWOM) on consumer buying interest. Batik Sunrizq Malacca Malaysia. This research is quantitative research with a sample of 240 respondents. Furthermore, the data were analyzed using multiple linear regression analysis techniques and classical assumption tests. The results of this study indicate that the three hypotheses proposed have a significant and supportive effect","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"186 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131718258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE EFFECT OF INTRINSIC MOTIVATION AND COMMUNICATION ON EMPLOYEE CASHIER PERFORMANCE IN TRANSMART NGAGEL SURABAYA 内在激励和沟通对泗水 Transmart Ngagel 收银员绩效的影响
Journal of World Conference (JWC) Pub Date : 2019-11-21 DOI: 10.29138/prd.v1i2.144
Akhmad Rosidi, B. Putra, Mochammad Arif
{"title":"THE EFFECT OF INTRINSIC MOTIVATION AND COMMUNICATION ON EMPLOYEE CASHIER PERFORMANCE IN TRANSMART NGAGEL SURABAYA","authors":"Akhmad Rosidi, B. Putra, Mochammad Arif","doi":"10.29138/prd.v1i2.144","DOIUrl":"https://doi.org/10.29138/prd.v1i2.144","url":null,"abstract":"This study aims to determine the relationship between intrinsic motivation and communication on improving the performance of cashier employees at Transmart Ngagel Surabaya. This research is quantitative research. With a population of 98 respondents. Data collection techniques using interviews, observation and questionnaires. Analysis of the data used is validity test, reliability test, classic assumption test and multiple linear analysis test. The results showed that the influence of intrinsic motivation and communication on the performance of the cashier employees at Transmart Ngagel Surabaya showed positive and significant results. The result of the F test is 69,428> F table 3.09 simultaneously. Partially intrinsic motivation of 6.464> t table 1.985 has a significant influence on employee performance, communication 4.066> t table 1.985 has a significant influence on employee performance.","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127869330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE EFFECT OF RETURN ON ASSET, RETURN ON EQUITY, AND EARNING PER SHARE IN THE STOCK PRICES OF TOURISM AND HOSPITALITY COMPANIES LISTED IN THE INDONESIA STOCK EXCHANGE 2013-2017 2013-2017年印尼证券交易所旅游和酒店上市公司的资产收益率、股本收益率和每股收益对股价的影响
Journal of World Conference (JWC) Pub Date : 2019-11-21 DOI: 10.29138/prd.v1i2.156
Ditarosa Taurista Jatmika, A. Sukoco, J. Suyono, Damarsari Ratnasahara Elisabeth
{"title":"THE EFFECT OF RETURN ON ASSET, RETURN ON EQUITY, AND EARNING PER SHARE IN THE STOCK PRICES OF TOURISM AND HOSPITALITY COMPANIES LISTED IN THE INDONESIA STOCK EXCHANGE 2013-2017","authors":"Ditarosa Taurista Jatmika, A. Sukoco, J. Suyono, Damarsari Ratnasahara Elisabeth","doi":"10.29138/prd.v1i2.156","DOIUrl":"https://doi.org/10.29138/prd.v1i2.156","url":null,"abstract":"This research aims to analyze the effect of  Return On Assets, Return On Equity and Earning Per Share on companies stock prices. The  research method used is multiple linear regression analysis. This study used secondary data from tourism and hospitality sub-sector companies listed in the Indonesia Stock Exchange. The number of  research samples is 13 tourism and hospitality companies that report financial reports regularly and have been audited with the period 2013-2017. The results Return On Asset has a partially effect in stock prices but not significant, Return On Equity has a partially effect in stock prices but not significant, Earnings Per Share has a partially influence in stock prices but significant,  Return On Assets, Return On Equity and Earning Per Share has a simultanly influence in the stock prices.","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125460746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
THE EFFECT OF PRODUCT QUALITY, SERVICE QUALITY, REFERENCE GROUPS FOR REPURCHASE INTENTION IN A KOPI GAPTEK SURABAYA 产品质量、服务质量、参照组对泗水kopi gaptek回购意愿的影响
Journal of World Conference (JWC) Pub Date : 2019-11-21 DOI: 10.29138/prd.v1i2.153
Mochammad Chavi Abdullah, J. Suyono
{"title":"THE EFFECT OF PRODUCT QUALITY, SERVICE QUALITY, REFERENCE GROUPS FOR REPURCHASE INTENTION IN A KOPI GAPTEK SURABAYA","authors":"Mochammad Chavi Abdullah, J. Suyono","doi":"10.29138/prd.v1i2.153","DOIUrl":"https://doi.org/10.29138/prd.v1i2.153","url":null,"abstract":"The intention to repurchase is the intention to repurchase a product twice or better for the same or different products. Therefore this study aims to analyze whether product quality, service quality, and reference groups can influence consumers' repurchase intention to buy gaptek coffee shop products located in jl. dinoyo. This research is quantitative research with a sample of 160 respondents. Furthermore, the data were analyzed using multiple linear regression analysis techniques and classical assumption tests. The results showed that three hypotheses showed 1 was not significant (product quality) and the other showed significance.","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"141 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115902651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
ANALYSIS THE EFFECT OF COMPENSATION, MOTIVATION, AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE IN CV. CITRA MULYA PERKASA TANGGULANGIN SIDOARJO 分析薪酬、激励、工作满意度对员工绩效的影响。香槟酒，香槟酒，香槟酒
Journal of World Conference (JWC) Pub Date : 2019-11-21 DOI: 10.29138/prd.v1i2.150
Ayu Devy Rustianingtyas, Hermien Tridayanti, Mochammad Arif
{"title":"ANALYSIS THE EFFECT OF COMPENSATION, MOTIVATION, AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE IN CV. CITRA MULYA PERKASA TANGGULANGIN SIDOARJO","authors":"Ayu Devy Rustianingtyas, Hermien Tridayanti, Mochammad Arif","doi":"10.29138/prd.v1i2.150","DOIUrl":"https://doi.org/10.29138/prd.v1i2.150","url":null,"abstract":"This study aims to analyze compensation, motivation, and job satisfaction on CV. Citra Mulya Perkasa. The samples in this study are Owners, General Managers, and employees. Techniques for collecting data on interviews, observation and documentation. This study uses qualitative data analysis which consists of data reduction, presentation of data and conclusions and the validity test of the data, namely triangulation techniques. The conclusion of this study is to provide satisfaction that is rich in assistance and incentives. In addition, employees also expect to be given motivation from the leadership so as to increase the results of employee achievement. Therefore, employees will get satisfaction in working at CV. Citra Mulya Perkasa.","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"104 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126375361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
CAPITAL STRUCTURE ANALYSIS TO OPTIMIZE THE PROFITABILITY OF MSMES (CASE STUDY ON MSMES HIKMAH IN SIDOARJO, EAST JAVA, INDONESIA) 优化中小微企业盈利能力的资本结构分析(以印尼东爪哇sidoarjo的中小微企业hikmah为例)
Journal of World Conference (JWC) Pub Date : 2019-11-21 DOI: 10.29138/prd.v1i2.161
D. Ramadhani, A. Sukoco, J. Suyono
{"title":"CAPITAL STRUCTURE ANALYSIS TO OPTIMIZE THE PROFITABILITY OF MSMES (CASE STUDY ON MSMES HIKMAH IN SIDOARJO, EAST JAVA, INDONESIA)","authors":"D. Ramadhani, A. Sukoco, J. Suyono","doi":"10.29138/prd.v1i2.161","DOIUrl":"https://doi.org/10.29138/prd.v1i2.161","url":null,"abstract":"This study aims to analyze the capital structure used to optimize profitability in MSME embroidery shoes. This study uses descriptive research with a qualitative approach. The analytical method is used Weighted Average Cost Of Capital (WACC). The techniques of data collection in this research used interview, observation, documentation and triangulation methods. The data that used are financial transaction records and financial statements issued by the company itself. The results showed that UD. Hikmah used the composition of the capital structure consisting of debt of 20%, 80% own capital with a ROE rate of 170%. Optimization results obtained the optimal capital structure composition on the composition of debt 23% and own capital 77%. By generating a level of profitability that can provide a favorable return for business owners, with the highest calculation of ROE that is equal to 173% and the cost of capital to be borne is Rp.18.238.000 every year.","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"94 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132520218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
EFFECT OF REWARD, PUNISHMENT AND COMMUNICATION ON THE EMPLOYEE PERFORMANCE OF THE FASHION DIVISION AT PT. MITRA ADI PERKASA TBK SURABAYA 奖惩与沟通对TBK surabaya mitra adi perkasa pt.时装部门员工绩效的影响
Journal of World Conference (JWC) Pub Date : 2019-11-21 DOI: 10.29138/prd.v1i2.160
Debbynia Nur Rika Sari, B. Putra, Mochammad Arif
{"title":"EFFECT OF REWARD, PUNISHMENT AND COMMUNICATION ON THE EMPLOYEE PERFORMANCE OF THE FASHION DIVISION AT PT. MITRA ADI PERKASA TBK SURABAYA","authors":"Debbynia Nur Rika Sari, B. Putra, Mochammad Arif","doi":"10.29138/prd.v1i2.160","DOIUrl":"https://doi.org/10.29138/prd.v1i2.160","url":null,"abstract":"This study aims to determine the effect of simultaneous and partial reward, punishment and communication on the performance of fashion division employees at PT. Mitra Adi Perkasa Tbk Surabaya. This research is quantitative research. Population and sample based on questionnaire distribution to the performance of fashion division employees at PT. Mitra Adi Perkasa Tbk Surabaya was taken as many as 75 respondents. Data collection techniques using interviews, observation and questionnaires. The data analysis used is reliability test, validity test, classic assumption test and multiple linear analysis test. The results of the study simultaneously and partially reward, punishment and communication have a significant effect on the performance of fashion division employees at PT. Mitra Adi Perkasa Tbk Surabaya because of its significance <0.005","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125384187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis Of Railroad Reactivation On Traffic In The Babat-Jombang Road Babat-Jombang公路铁路复垦对交通的影响分析
Journal of World Conference (JWC) Pub Date : 2019-08-03 DOI: 10.29138/prd.v2i1.135
Zoya Aurora Putri Sulaiman, S. Mudjanarko
{"title":"Analysis Of Railroad Reactivation On Traffic In The Babat-Jombang Road","authors":"Zoya Aurora Putri Sulaiman, S. Mudjanarko","doi":"10.29138/prd.v2i1.135","DOIUrl":"https://doi.org/10.29138/prd.v2i1.135","url":null,"abstract":"The train is a mode of transportation that has many advantages. Already the supposed superiority used optimally ensure the movement of people and goods, This study uses a quantitative research. The analyzes were performed using the method of shock waves, based on Level of Service (Los) the degree of saturation in the biggest roadway there on days 1 and 2 towards Jombang-Babat at 8:00 to 9:00 pm at 0:26 into the category B where the value is less than the limit traffic density (0.26 <1). In the segment occurs queue as far as 624 meters long with 85 queues of vehicles takes time for 300 seconds from the start of the closing latch until the vehicle can run normally.","PeriodicalId":386863,"journal":{"name":"Journal of World Conference (JWC)","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116721853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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