East African Journal of Business and Economics最新文献

{"title":"The Moderating Role of the Organizational Climate on the Relationship between IT alignment and Employee Performance","authors":"Khadija Namara Asiimwe, J. Bada, Francis Kasekende","doi":"10.37284/eajbe.6.1.1067","DOIUrl":"https://doi.org/10.37284/eajbe.6.1.1067","url":null,"abstract":"Purpose: The purpose of this study was to empirically establish the moderating role of the organisational climate on the relationship between IT alignment and employee performance at Umeme Limited. Design/methodology/approach: The research used a cross-sectional approach. To test their theories, the authors use hierarchical regression modeling. A sample of 165 respondents with a 100% response rate was selected from among the 290 employees of Umeme Limited using proportionate simple random and sampling procedures. Findings: Multiple regression results indicate that Information technology alignment is a significant predictor of Employee Performance in UMEME ltd (Beta = .534, p < 0.001). This implies that Information technology alignment explains 53.4% of the variance in Employee performance. When testing for moderating role of the organisational climate on the relationship between IT alignment and employee performance at Umeme Limited, the interaction term was positive and significant, resulting in the hypothesis “organisational climate moderates the association between IT alignment and employee performance at Umeme Limited” being accepted. Practical implications: The organisational climate in which Umeme employees operate is dynamic and rapidly changing, requiring constant modification of strategies and operations to reflect these changing circumstances if employee performance is to be increased. Originality/value: This is one of the few studies that focus on testing the moderating effects of organisational climate on the relationship between IT alignment and employee performance in the Service Sector in Uganda","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130199778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Managing Stressed Employees at Milk and Dairy Suppliers in East Africa: Evidence from Southwestern Uganda","authors":"Mucunguzi Innocent Rwakiiseta, Sekiwu Denis, Les Hirst","doi":"10.37284/eajbe.6.1.1052","DOIUrl":"https://doi.org/10.37284/eajbe.6.1.1052","url":null,"abstract":"Milk production systems are intensifying due to market dynamics and increasing rivalry for production components, necessitating a correct comprehension of the new production tendencies and little effort have been done. More than 1.3 billion people are employed by it, and it generates around 40% of the world’s agricultural gross domestic product. In Uganda, the dairy milk industry contributes 80% of the gross domestic product and this plays a crucial role in the lives of many Ugandans as a source of food, income, and work. The aim of this study is rethinking how to manage stressed employees at milk and dairy suppliers. It was guided by specific objectives which include; assessing the challenges facing workers and suggesting possible solutions to ease the proper working environment. It was found that currently, roughly 14.2 million cattle, 16 million goats, 4.5 million sheep, 47.6 million chickens, and 4.1 million pigs account for the livestock production in Uganda. Work-family conflicts, poor supervisors at work, poor counselling at departmental levels by the managers were the major challenges affecting employees at milk and dairy suppliers. In addition, employees have a feeling of belonging after being given a voice, which promotes solid working relationships and this reduces stress at work","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114184743","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Accountant Competence and Independence in Providing Accountancy Services to Small and Medium-Sized Entities: Evidence from a Developing Economy Perspective","authors":"I. Ahmed, Prince Dacosta Anaman, Emmanuel Aidoo, Gloria Ama Dzakah","doi":"10.37284/eajbe.5.2.1043","DOIUrl":"https://doi.org/10.37284/eajbe.5.2.1043","url":null,"abstract":"In most developing nations, such as Ghana, SMEs provide a significant portion of the GDP to ensure economic growth, employment, income stability, and poverty alleviation. Despite the aforementioned duties, most of these SMEs are currently failing as a consequence of poor performance. By this, the study investigates accountants’ competence and independence in delivering accounting services to small and medium-sized organisations as a method of sustaining their vitality and allowing them to play the expected crucial roles as the engine of growth in the country’s economic development. The study delivered questionnaires to a sample of eight hundred and seven (807) employees who were selected using the purposive sampling technique from the targeted demographic. The descriptive and inferential quantitative techniques were utilised to investigate the influence of the independent factors on the dependent variable in the Cape Coast Metropolitan Assembly. Descriptive statistics such as frequency and percentages whilst inferential statistics such as correlation and regression were run using SPSS version 23. The results of the study show that competence and independence have a positive and significant effect on how well accounting services are delivered among SMEs in Ghana. The findings of this study may be utilised as a source of reference and beneficial information for researchers, additional studies, and parties who require it to get too concerned concerning accountants’ competence and independence in delivering accountancy services","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"116 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128044091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Influence of Financial Incentives on Employee Performance in Ferry Service, Mombasa County","authors":"Joseph Albin Kuya, Anne Kalei","doi":"10.37284/eajbe.5.2.1024","DOIUrl":"https://doi.org/10.37284/eajbe.5.2.1024","url":null,"abstract":"The main purpose of the study was to assess the influence of financial incentives on employee performance in Ferry Service, Mombasa. The study employed goal theory, Herzberg theory and self-efficacy theory. The study employed a descriptive survey study design. The study was carried out at Ferry Service, Mombasa with a population of 268 employees. Stratified random sampling with the non-proportionate allocation of sample sizes was used to draw samples from the target population. The researcher used questionnaires to collect data from the respondents. The data that was collected was organised, tabulated and analysed using descriptive statistics. Statistical Package for Social Science (SPSS) Version 26.0 was used to assist in data analysis. The analysed data was presented in tables and figures, percentages and frequencies. The study found that financial incentives were administered by the organisation to which salary and fringe benefits highly influence employee performance the most while bonus was found to be the least since not all employees were benefiting from the incentive except a few employees who represent a quarter of the total employees. The respondents highly agreed that the employees are required to be aware of the fringe benefits offered by the organisation to enhance their performance which was represented by a mean of 1.60 and a standard deviation of 0.769; other respondents agreed that every organisation provides total rewards packages to the employees in addition to the basic pay represented by a mean of 1.97 and a standard deviation of 1.09 while others agreed that some benefits are given to the employees to attract and retain them and to avoid absenteeism from work which was represented by a mean of 2.14 and standard deviation of 1.158. The study concludes that financial incentives provide a big role in influencing employee performance in the organisation. The study recommends that financial incentives given to employees should be emphasised and increased to influence employees to work more and provide what is best for them. The organisation should provide financial incentives to its employees in a fair manner without discrimination. Incentives are there to motivate employees to work more and more and not to discomfort them.","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127474680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Project Planning as an Instrument for Performance of Universal Service Projects in Kenya","authors":"F. Owuor, Oscah Javan Kwakha, Fred Ongaro","doi":"10.37284/eajbe.5.2.1013","DOIUrl":"https://doi.org/10.37284/eajbe.5.2.1013","url":null,"abstract":"Universal Service Projects are a vital supporter of the availability and accessibility of ICT services in rural, remote, and local income areas of Kenya. Without these projects, millions of unconnected people who reside outside the profit boundary of commercial players will not reap the social and economic benefits brought about by advancements in the ICT sector. To ensure the success of projects, it is paramount for project managers to identify and put more emphasis on planning. Projects usually experience a number of challenges during the planning implementation period, including time and cost overruns, among others. The study objective was to examine the influence of project planning on the performance of universal service projects in selected areas of Kenya. The study was undertaken on the education broadband connectivity project and the voice infrastructure projects undertaken by the Communication Authority of Kenya (CAK). The study was anchored on the theory of change. The target population is 443 respondents, while the sample size is 209 respondents. The study made use of stratified random sampling, simple random sampling, and purposive sampling techniques to select respondents. The study used both the questionnaire and interview schedule. Quantitative data was analysed and presented in percentages, mean and standard deviation and frequencies, respectively, while qualitative data was analysed using common thematic areas. The study found that USF governance project planning activities had a positive influence on project success. The study concluded that USF project planning influences project success. The study recommended that the reporting structure adopted by the Universal Service fund should allow for timely action to be undertaken during planning phases.","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128500389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Influence of joint liability on enterprise development of rural women in Nyamache Sub-County","authors":"Armstone Kiplangat Okumu, Simon Nyakwara","doi":"10.37284/eajbe.5.2.972","DOIUrl":"https://doi.org/10.37284/eajbe.5.2.972","url":null,"abstract":"Group lending has received a great attention from economists and policymakers for its successful delivery of credit to poor borrowers and its role in alleviating poverty in the developing countries. The success of group lending in providing credit to poor borrowers has been attributed to its ability to mitigate the asymmetry of information and enforcement problems in credit markets. The ability of group lending institutions to overcome the asymmetry of information and enforcement problems has been theorized to be the driving force behind their outreach to the poor, their sustainability, and their repayment performance. While there is a host of theoretical models explaining the success of group lending, empirical research has lagged behind. The focus of this study was to explore the determinants of group lending mechanism on enterprise development of rural women in Nyamache sub-county, Kenya. The questionnaires were edited first for accuracy, and completeness. The study used frequency distribution and percentages, and computer software-Statistical Package for Social Scientists version 22 (SPSS v 22) as a tool of analyzing data, and to establish relationships between variables. The study established that, joint liability, training, group representation and loan size positively and significantly influenced enterprise development. The study recommends that; women groups should be strengthened so that they can be in position to jointly access loan for the development of their enterprises, the women groups lending group should organize effectively trainings so as to equip the members with capacity to efficiently manage their business enterprises, the women lending group should share the lending policies with members to understand them foe easy of operation and to minimize misunderstanding and any arising conflict and that the women lending groups should effectively vet group members to enable them access maximum qualified amounts so as they could invest in their businesses for survival and growth.","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134423578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of debt financing on financial performance of small and medium Enterprises in Kisii Central Sub-County","authors":"Jacinta Nyaboke Mitaki, Kennedy O. Nyariki","doi":"10.37284/eajbe.5.2.970","DOIUrl":"https://doi.org/10.37284/eajbe.5.2.970","url":null,"abstract":"The choice of financial structure and financial management has a greater effect on the financial performance of most firms in the world and in particular Kenya. While most firms try to find a solution to balancing both, financial structure choice and its impact on financial performance remains a greater dilemma to all small and medium enterprises in Kisii County. This was a descriptive survey and questionnaires were used in collecting data from the respondents. Random sampling was used as the general sampling technique with the aid of the Yamane’s formula to select 109 SMEs to participate in the study from a target population of 150 SMEs in Kisii Central Sub-County. Statistical package for social sciences (SPSS version 23) was used to analyze both qualitative and quantitative data that was collected during the study. The owner controls the business and enjoys profits whenever it’s high and bears the risk alone. It does not entail any charge. This therefore shows equity capital forms higher proportion of financial structure hence has a significant effect on financial performance of SMEs. From the study retaining earnings was well appreciated irrespective of not having a significant effect on financial performance due to challenges of raising it. It stands a chance of being the best source of finance for expansion because it is the cheapest and painless method of raising additional capital. Management of SMEs should ensure that the financial structure of the firm is always at optimum. The firm cannot only survive on equity capital due to its low risk, also cannot wholly depend on debts due to high risk, more so retained earnings is only realized after making profit","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115817028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Assessing the Influence of Appraisal Techniques on Job Satisfaction among Police Service in Migori County, Kenya","authors":"Maureen Akinyi Orao, Simon Nyakwara","doi":"10.37284/eajbe.5.2.969","DOIUrl":"https://doi.org/10.37284/eajbe.5.2.969","url":null,"abstract":"Performance appraisal is a review and discussion of an employee's performance of assigned duties and responsibilities. A good appraisal system is so fundamental to the management of people in any organization. Data analysis began by identifying common themes from the respondents’ descriptions of their experiences. Frequency counts of the responses will then be obtained to generate information about the respondents and to illustrate the general trend of findings on the various variables that are under investigation. Qualitative data was analysed thematically along the objectives and presented in narrative forms whereas quantitative data was analysed descriptively using frequencies, percentages, mean and standard deviation and inferentially using ANOVA and coefficient correlation with the help of Statistical Packages for Social Science (SPSS Version 23). During the design of a performance appraisal system, the management should consider all factors of an effective system so as to achieve the goals upon which they designed. The major factors should include among others: Frequency of the appraisal, organizational objectives, training of the appraisers, accurate record-keeping system, employee’s performance measurement, self-appraisal approach, employee’s performance review, employee’s strengths and weakness, the system as an employee’s motivator, the system should be able to provide feedback to Police Service, the system should be void of biasness and the process and procedures for the systems should be rateable.","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127198099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Influence of Celebrity Endorsements on Consumers’ Brand Equity: Case Study of Super Brands Companies in Kenya","authors":"Kinyamu Roselynn Kainyu","doi":"10.37284/eajbe.5.1.951","DOIUrl":"https://doi.org/10.37284/eajbe.5.1.951","url":null,"abstract":"This paper was a seminar presented for partial fulfilment for the award of a degree in doctor of philosophy in Business administration (marketing option) at the Jomo Kenyatta University of Science and Technology (JKUAT) Kenya. The paper takes the format of mini-research. The study’s aim was to establish the influence of Celebrity endorsement on consumer brand equity on selected super brands in Kenya. Specifically, the study intended to establish whether the two major attributes of celebrity endorsement: Credibility and Attractiveness, influence consumers’ brand equity. The independent variable was celebrity endorsement and brand equity was the dependent variable. The study was anchored on the TEARS model that combines many marketing communications theories that describe attributes of a good source of information. These are the Credibility model, source attractiveness model, the meaning of transfer model, and the product-match-up hypothesis, consumer, and buyer behaviour theories. The empirical literature on celebrity endorsement was reviewed regarding different views of measurements of brand equity and how celebrity characteristics affect brand equity. The study raised two questions; whether celebrity credibility influences consumers’ brand equity and whether celebrity attractiveness influences consumers’ brand equity. To answer these two questions, a Target population of 20 consumer super brands companies was picked with only 11 super brands qualifying to be the unit of observation on the basis that they have hired celebrities to advertise their brands. The unit of analysis was 40 consumers who were classified as lecturers, professionals, and students. These respondents were given a structured questionnaire based on the two objectives of the study. Thirty-eight questionnaires’ (95% response) were returned and two were spoilt. Data were analysed by use of a statistical package for social sciences (SPSS) and presented in tables. The study findings indicate that celebrity attractiveness has the highest influence as compared to celebrity credibility in influencing consumers’ brand equity. On methodology, the study recommends that a mixed design approach and change of unit of analysis in future research, development of hypotheses, include moderating variables as well as add to the main research the three remaining variables in the TEARS model. Study findings indicate that celebrity endorsement influence can lead to brand equity in the form of customer brand preference, awareness, loyalty and association, attitude, relevance, and differentiation. However, marketing and brand managers need to be careful when hiring celebrities to market their products because of the advantages and disadvantages of this strategy. On theoretical and academic implications, the study concludes that most of the studies carried out are in western countries. There remains a need for more studies in the field of celebrity endorsement in Kenya, especially in the area of theorie","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131307787","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Challenges Facing the Provision of Security Services by Private Security Firms; A Study of Juja Town, Kiambu County, Kenya","authors":"Agosta Mecca Mekolela, S. Bett","doi":"10.37284/eajbe.5.1.940","DOIUrl":"https://doi.org/10.37284/eajbe.5.1.940","url":null,"abstract":"Security is fundamental in all societies. It ensures that society thrives due to the assurance of the safety of lives and property. It is through security that people can invest in the community and develop the area. It is also worth noting that safety and security lie at the heart of the prosperity of any nation. Every citizen wants to feel secure and protected from any injury or risk. However, today security is faced with challenges in diverse aspects of people’s daily lives, and trust lies in the institutions mandated to keep people safe. In this new reality, governments are overstretched by providing security to the details of their citizen’s endeavours. That is why private securities are contracted to provide the needed security to fill the gaps. It is essential to underscore private security’s role in society further. The analysis directs us to Maslow’s hierarchy of needs, a theory that Abraham Maslow advanced in 1943. The theory opines that as people meet their basic needs, they tend to have an insatiable desire to ensure their satisfaction with higher needs concerning the hierarchy, as proposed by Maslow. Security is increasingly becoming a priority to many as time goes on. Private security has become popular today due to its flexibility and ability to cater to personalized demands. However, the sector faces many challenges, including mistrust from national law enforcement. The research considers the town of Juja in Kiambu County, Kenya, to highlight the challenges faced by private security apparatus in Kenya. The challenges discovered range from sectorial to societal. Proper reforms would be needed to improve the efficiency of private security in Kenya. Despite the challenges, years of operation have witnessed growth in the sector","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"118 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133380124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}