East African Journal of Business and Economics最新文献

{"title":"Electronic Ordering and its Effect on Tendering Process Efficiency in Public Universities in Kenya","authors":"Ali Dika Wako, E. Oteki, Isaiah Ochieng Abillah","doi":"10.37284/eajbe.7.1.2053","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.2053","url":null,"abstract":"E-procurement, indicated as an emerging trend in procurement, promises various benefits including cost reduction, improved efficiency, and transparency. However, its uptake and effectiveness within the tendering processes of public institutions in Kenya have been limited. The purpose of the study was to analyze the adoption of electronic ordering and its effect on tendering process efficiency in public universities in Kenya. The study was grounded on the Technology Acceptance Model. The study applied a descriptive research design. The population of the study was 136 employees of thirty-four public universities in Kenya. Slovin's formula was used to determine a sample size of 102 respondents and purposive sampling was employed to select three respondents from each university targeting Heads of Procurement, Finance, and ICT departments because they are responsible for handling the University's day-to-day procurement tasks and ensuring compliance with procurement policies, will constitute the targeted population. They regularly engage with procurement systems and play a key role in managing electronic procurement matters for the University. To assess the reliability of the questionnaire, the researcher applied Cronbach's Alpha formula.  Primary data was collected by a structured questionnaire employing a five-point Likert scale. Subsequently, the data was coded and analyzed using the Statistical Package for Social Sciences (SPSS) for descriptive and inferential statistical, and the findings were presented in tables. The results indicated that electronic ordering was found to be statistically significant in predicting tender process effectiveness, with a p-value of 0.000. The study recommends that to enhance the effectiveness of electronic ordering systems, institutions should allocate resources toward training and capacity-building initiatives for individuals involved in procurement activities.","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"33 42","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141813989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors Influencing the Use of Property Titles as Security for Lending in Rural Kenya: A Case Study of Kivani Location, Machakos County","authors":"Phoebe Mueni Nzuki","doi":"10.37284/eajbe.7.1.2055","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.2055","url":null,"abstract":"The development of the world's economies, especially in emerging countries, depends significantly on land. Despite being a crucial tool for obtaining loans, the use of land as collateral is relatively low in rural Kenya. This has largely been attributed to lack of formal ownership documents attributable to poor titling, which has subsequently hindered investments and development in these areas. The research gap, therefore, lies in the need to understand and address the reasons behind the low uptake of land as collateral in rural Kenya, despite its potential as a valuable asset and its significant role in rural livelihoods and development. This study set out to establish factors influencing the use of property titles as loan security in a rural setting using Machakos County as a case study. Employing a descriptive research design, the study targeted 724 households in Kivani and 30 financial institution officers. Data was collected using questionnaires and topical discussions, achieving response rates of 96% and 100%, respectively. Findings reveal that 67 percent of respondents have never used land titles as collateral. Several factors were identified: social relations, lending conditions, and loan pricing. Social relations factors included communal land ownership, land succession problems, cultural norms, and sentimental attachment to land. Lending conditions encompassed land valuation processes, borrower creditworthiness requirements, collateral quality, and the need for family consent. Loan pricing factors involve the costs and fees associated with credit financing. The study recommends increasing awareness of individual land ownership, exploring alternative collateral options, establishing insurance markets for collateral assets, and improving loan evaluation processes to better support rural residents. These measures aim to enhance access to financing, thereby promoting rural development","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"75 24","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141812871","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Influence of Celebrity Endorsement on Customer Loyalty: A Case of Econet Wireless Company","authors":"Joseph Kusvabadika, Caleb Magoba, Esther Mutombo, Eliah Zvimba, Gift Manhimanzi","doi":"10.37284/eajbe.7.1.2049","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.2049","url":null,"abstract":"This research investigates the influence of celebrity endorsement on customer loyalty, using the case of Econet Company. Most literature sources are available on developed countries, with a few on developing countries. A pragmatic philosophical approach involving the use of the exploratory, descriptive and explanatory research design was adopted to fully understand the research questions. Quantitative results were complemented by qualitative data obtained from interviews. In conducting the survey, a sample of 130 respondents was selected using the Krejice and Morgan (1970) sample estimation tables. The targeted respondents included the Econet Company customers. A Likert scale structured questionnaire was used to collect data. Spearman coefficient and multiple regression analysis were used to analyse data with the aid of the Social Package for Social Sciences (SPSS). The Cronbach Alpha test was performed, and all the values were greater than 0.7, which was therefore accepted (Nunnally and Bernstein, 1994). It was revealed that independent variables (celebrity reliability, celebrity expertise) and the mediating variables (customer satisfaction and customer trustworthiness) have a positive influence on customer loyalty according to the Spearman Correlation test, which yielded a minimum correlation coefficient of 0.58 and a maximum of 0.78 leading to the rejection of the proposed null hypothesis. The study recommended that Econet Company select celebrity endorsers based on the celebrity’s reliability, attractiveness, and expertise, as this contributes significantly to customer satisfaction and trustworthiness, which will result in customer loyalty. Furthermore, Econet Company must perform a well-thought screening and choose wisely the celebrity endorsers who align correctly with the image and values of the company’s brands or products. It must also avoid using celebrities with any kind of negative publicity. The study contributed not only to the literature on celebrity endorsements but also to filling the gap in the literature, providing immense usage for these techniques. Finally, the conclusion suggests that further research be carried out on a larger sample size and done on another","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":" 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141828467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Influence of Transactional Leadership Style on Performance of Agricultural Enterprises in Kenya","authors":"Geoffrey Nyamota, D. Kiambi, K. Mburugu","doi":"10.37284/eajbe.7.1.1994","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.1994","url":null,"abstract":"The influence of Transactional Leadership Style on the Performance of Agricultural Enterprises in Kenya has been evaluated. The assessment of agricultural enterprises' performance encompassed both financial and non-financial indicators. The microenterprise sector, a significant catalyst for economic expansion in Kenya and numerous other countries, has been overlooked in prior research that concentrated on large corporations. The overarching theory was the Path Goal Theory of Leadership. Academics have predominantly adopted quantitative methodologies, neglecting the potentially explanatory value of qualitative approaches. The objective of the study was to assess the influence of the transactional leadership style on the performance of agricultural enterprises in Kenya with a null hypothesis linked to it. The Study utilized explanatory sequential mixed methods approach. Quantitative data were gathered using closed-ended questionnaires, while qualitative data were gathered using interview guides and focused group discussion guides. The study employed a cross-sectional survey design. The research sample consisted of 222 leaders and employees out of the population of 525 from a census of 105 agricultural enterprises for the quantitative study. Qualitative research adopted a sample of 40 participants. The quantitative was analysed using the Statistical Package for Social Scientists (SPSS) version 28.0.1. Inferential statistics was used to test the hypothesis while qualitative data was analysed using content analysis to arrive at conclusions and recommendations. The results revealed that Transactional Leadership Style significantly influenced the performance of agricultural enterprises in Kenya. The study concludes that agricultural enterprises in Kenya can significantly enhance their performance by incorporating transactional Leadership Style. Capacity building organizations, donor agencies and government agencies wanting should develop policies that help enterprises to adopt transactional leadership style for enhanced performance to address challenges of food security","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"2 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141335441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Sustainable Human Resource Management and Sustainability: A Survey on Nairobi Securities Exchange Listed Companies, Kenya","authors":"Hellen W. Sang","doi":"10.37284/eajbe.7.1.1986","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.1986","url":null,"abstract":"According to IISD (International Institute for Sustainable Development) “sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs’’. However, many organizations focus on short-term profits while the contribution of human resource management towards sustainable development is pushed to the margins. Intensive labour practices, poor working conditions and poor work systems in Kenya are some of the issues that have been found not to contribute towards sustainability in organizations and in keeping with the 8th sustainable development goal of Promoting “sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all”. Lack of focus on sustainable human resource management practices will make it difficult for Kenya to achieve Vision 2030 as well as the Sustainable Development Goals (SDG-goals). Sustainable Human Resource management focuses on managing the people resources in an organization so as to achieve long-term sustainable goals that not only benefit the organization but also the society and the environment at large. This Paper is a literature review and analysis on sustainable Human Resource Management and its benefits to the employees, their families and society at large by exploring sustainable HR practices, sustainable work systems and sustainable resource management that also provide for the sustainable performance of organizations in keeping with the need for corporate sustainability. The paper also explores reporting on sustainable HRM practices as part of corporate sustainability reporting in Nairobi Securities Exchange-listed firms","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"25 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141346457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Essential Human Resource Metrics and Analytics for Sustainable Work Environments: Literature Mapping and Conceptual Synthesis","authors":"Ann Gaceri Kaaria","doi":"10.37284/eajbe.7.1.1976","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.1976","url":null,"abstract":"Human resource (HR) metrics and analytics play a critical part in creating sustainable work environments in today's fast-paced and cutthroat business environment. The present study aims to investigate the critical HR metrics and analytics required for establishing and preserving sustainable work environments in organizations through a thorough mapping of the literature and conceptual synthesis. In order to evaluate and improve sustainability factors including employee engagement, retention, productivity, well-being, diversity, equality, and inclusion (DEI), and environmental sustainability practices, a wide range of HR metrics and analytics are examined in this study. By means of a methodical examination of extant literature and academic sources, this study pinpoints crucial HR metrics and analytics frameworks that facilitate sustainable work practices. In order to clarify the interactions and connections between these HR analytics and indicators and their effects on sustainable work environments, the study also performs a conceptual synthesis. The study intended to provide insights into how organisations may use HR metrics and analytics to promote sustainability initiatives and develop positive work cultures by synthesising actual facts and theoretical frameworks. The findings from this research contribute to advancing the understanding of the strategic role of HR metrics and analytics in promoting sustainability within organizations. By adopting a data-driven approach and utilizing relevant metrics and analytics tools, HR professionals and organizational leaders can make informed decisions, implement targeted interventions, and cultivate work environments that foster employee well-being, organizational resilience, and long-term sustainability. This research offers valuable guidance for HR practitioners, researchers, and policymakers seeking to enhance sustainability practices in the workplace","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":" 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141369033","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Moderating Effect of Internal Controls on the Relationship Between Supplier Pre-Qualification and Procurement Performance in Public Universities in Kenya","authors":"Jonah Kibet Laboso, P. Keitany, Isaac Naibei","doi":"10.37284/eajbe.7.1.1942","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.1942","url":null,"abstract":"As publicly funded institutions, public universities are expected to follow a competitive and systematic tendering process when procuring goods or services. Despite legislation and regulations aimed at ensuring adherence to international best practices and promoting integrity and accountability, there have been instances of inefficiencies in the tendering process, particularly within public universities. The purpose of this study was to assess the moderating effect of internal controls on the relationship between supplier pre-qualification and procurement performance in public universities in Kenya. The study was anchored on stakeholder theory. A positivist research philosophy and a correlational research design was adopted. Target population of the study was 1,016 employees from the selected public universities. The study adopted stratified and simple random sampling to select a sample of 287 respondents. Primary data was obtained using a structured questionnaire, which was self-administered using a drop-and-pick later technique. The validity of the research instrument was ensured through an extensive literature review and consultation with subject experts and supervisors from the procurement department. The reliability of the instrument was examined through a pilot study involving 29 respondents from the University of Kabianga where a Cronbach alpha coefficient of 0.834 was obtained. The obtained quantitative data was analysed descriptively using means, frequencies, and standard deviation, and inferentially, correlation and regression analysis were used. The study established that internal controls had a positive moderating effect on the relationship between pre-qualification (R2, change of 0.075; p<0.05), and procurement performance. The study concluded that pre-qualification of suppliers, was an important factor in determining the procurement performance in public universities because it significantly explained the change in procurement performance. Therefore, the study recommends that public universities improve internal controls to ensure efficiency in the supplier pre-qualification process as well as the procurement performance in public universities in Kenya. The study findings could be significant to the management of public institutions and policymakers in public procurement, enhancing knowledge in academia and theory development in procurement activities","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"5 12","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141100650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital Capability and Performance of Micro, Small, and Medium-Scale Enterprises: A Review","authors":"Joy Kibor","doi":"10.37284/eajbe.7.1.1810","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.1810","url":null,"abstract":"Digital Capability is considered one of the cardinal strategies that MSMEs can adopt to enhance their competitiveness and improve performance. However, several business enterprises continue to experience various setbacks, such as poor performance and slow growth, where almost 70 percent of SMEs close their businesses before their third year in operation. This may be attributed to an unfavorable business environment and rapid technological changes, requiring an equal and efficient change in business strategy. This paper, therefore, sought to assess the effect of digital capability on the performance of micro, small, and medium enterprises. Specifically, the study aimed to evaluate the influence of digital infrastructure, organization competency, and digital operations on the performance of Micro, Small, and medium-scale enterprises. The study adopted a qualitative survey design where the scholar did a literature search on different online databases, mainly Google Scholar, EBSCO, and Science Direct. The study was desk research, which involved reviewing academic journals, scholarly articles, and published research. The findings indicated that digital infrastructure, organization competency, and digital operations significantly positively affected the performance of micro, small, and medium enterprises. The study recommended that further studies be carried out using quantitative techniques to assess further the relationship between digital capability and the business sustainability of MSMEs","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"183 S478","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140256197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fish Value Addition Practices by Women Fish Vendors in Dar Es Salaam: A Case of Mackerel Fish","authors":"R. Magesa, P. Sewando, Lilian Daniel Mkenda","doi":"10.37284/eajbe.7.1.1793","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.1793","url":null,"abstract":"Fish value addition has been linked with enhanced economy for women vendors worldwide. Despite the existence of enormous benefits linked to value addition, many fish traders in Dar Es Salaam still sell unprocessed fish and fish products while a few of them sell the processed product. A number of practices for fish value addition have been identified through this study conducted in Kinondoni Dar Es Salaam. The study employed a cross-sectional design. The study population was 100 fish traders involved in the fish business. Structured questionnaires were employed. Quantitative and qualitative analysis using frequency table proportions (percentage) was used to interpret the data, and descriptive statistics was used to analyse the data. The study established the fish vendors in Dar es Salaam were involved in fish cleaning (14%), grading (23%), processing (52), and packaging (11%). This implies thatthe majority of fish vendors were engaged in processing fish. Further, the study revealed that 5% of respondents were preserving fish in frozen devices, 77% of respondents were frying them, 7% were drying fish in the sun and11% were packing them. This implied that there are a number of methods used to ensure the quality of fish, but the most common one used by women fish vendors was to fry them. It was concluded that Value addition plays a crucial role in enhancing economic returns, expanding market opportunities, reducing waste, improving nutrition, and promoting food security","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"3 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140266897","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Effect of Risk Assessment as an Element of Internal Control System on the Quality of Financial Reporting Information in Local Governments of Rwanda","authors":"Aminadab Ntahondereye, Gordon O. Opuodho, Robert Gitau Muigai","doi":"10.37284/eajbe.7.1.1764","DOIUrl":"https://doi.org/10.37284/eajbe.7.1.1764","url":null,"abstract":"Risk assessment as a component of the internal control system allows the management to stay focused on the entity's pursuit of its operation and produce high-quality financial reporting. Despite the adoption of risk assessment as part of an internal control system for years, Rwanda's local governments faced many persistent problems in their financial reporting information. Thus, this research evaluated the effect of risk assessment as a component of the internal control system on the quality of financial reporting in Rwandan local governments. The study was conducted in the 30 districts of Rwanda. Primary data was collected using the questionnaire, and the reports of the Office of General Auditors of Rwanda were consulted to collect secondary data. The findings from descriptive analysis showed a high level of risk assessment with a mean of 3.87. The level of the quality of financial reporting information was high, with a mean of 4.02. Findings from correlation analysis showed that the correlation coefficient between risk assessment and quality of financial reporting information was 0.648, and the p-value was 0.00. The linear equation from regression analysis showed a constant of 2.135, indicating that if the risk assessment as an independent variable stays constant, a positive change in the quality of financial reporting information of 2.135 is observed. The model shows that for a unit increase in risk assessment quality, financial reporting information is predicted to increase by 0.493 units. The management of local governments of Rwanda has been recommended to put more effort into considering the potential for fraud to assess risks for achieving the objective of avoiding public fund embezzlement","PeriodicalId":378318,"journal":{"name":"East African Journal of Business and Economics","volume":"1 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139959698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}