International Journal of Quality Science最新文献

Comparing tools for service quality evaluation 服务质量评价的比较工具

International Journal of Quality Science Pub Date : 1998-12-01 DOI: 10.1108/13598539810243658

F. Franceschini, M. Cignetti, M. Caldara

引用次数: 40

QUALITY CORNER: Internal assessment methodologies: the ubiquity and usefulness of the Baldrige criteria 质量角:内部评估方法:鲍德里奇标准的普遍性和实用性

International Journal of Quality Science Pub Date : 1998-12-01 DOI: 10.1108/13598539810243676

J. Reames

引用次数: 3

Strategic approaches, organizational design and quality management 战略方法，组织设计和质量管理

International Journal of Quality Science Pub Date : 1998-12-01 DOI: 10.1108/13598539810243667

Moreno‐Luzón, F. J. Peris

引用次数: 84

An empirical investigation into methods affecting the quality of new product innovations 影响新产品创新质量的方法实证研究

International Journal of Quality Science Pub Date : 1998-12-01 DOI: 10.1108/13598539810243595

E. Kessler, A. Chakrabarti

{"title":"An empirical investigation into methods affecting the quality of new product innovations","authors":"E. Kessler, A. Chakrabarti","doi":"10.1108/13598539810243595","DOIUrl":"https://doi.org/10.1108/13598539810243595","url":null,"abstract":"Seventy‐five new product development projects were studied in ten large companies to test potential strategic and process antecedents to quality. Seven factors were found to significantly increase product quality: high importance placed on quality by top management, high reward for process speed, high project stream breadth, high use of internal (versus external) sources of ideas and technology, low overlap or concurrency of the development process, low turfguarding or “silo” orientation, and high development milestone frequency. These results suggest that managers need to pay attention to both strategic orientation factors and structure‐related organizational capability factors to increase product quality. Staffing‐related factors did not seem to have a strong impact on quality; this suggests that quality is more a function of systemic versus individual factors. Additionally, it was found that there were some differences in the factors associated with high‐quality products between radical and incremental innovations. However, the study is exploratory and further research needs to test these findings as well as extend them to include other interrelationships between factors.","PeriodicalId":376191,"journal":{"name":"International Journal of Quality Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1998-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132933462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 16

An empirical assessment of quality: research considerations 质量的实证评估:研究考虑

International Journal of Quality Science Pub Date : 1998-12-01 DOI: 10.1108/13598539810243630

C. Madu

引用次数: 49

Application of data envelop analysis in benchmarking 数据包络分析在基准测试中的应用

International Journal of Quality Science Pub Date : 1998-12-01 DOI: 10.1108/13598539810243603

C. Madu, C. Kuei

引用次数: 16

Supplier involvement in design: a comparative survey of automotive suppliers in the USA, UK and Japan 供应商参与设计:美国、英国和日本汽车供应商的比较调查

International Journal of Quality Science Pub Date : 1998-09-01 DOI: 10.1108/13598539810229212

J. Liker, Rajan R. Kamath, S. N. Wasti

{"title":"Supplier involvement in design: a comparative survey of automotive suppliers in the USA, UK and Japan","authors":"J. Liker, Rajan R. Kamath, S. N. Wasti","doi":"10.1108/13598539810229212","DOIUrl":"https://doi.org/10.1108/13598539810229212","url":null,"abstract":"This paper examines supplier involvement in design based on survey data from 145 Japanese, 189 US and 87 UK automotive component suppliers. First, cross‐national differences in the degree of supplier involvement are examined. Second, regression analysis is used to identify factors which predict high or low levels of supplier involvement in design. Third, the effects of supplier involvement in product development on the degree to which products are designed for manufacturability are assessed. The data show that, contrary to much of the literature that suggests the highest levels of supplier involvement in design are in Japan, suppliers in the USA and UK are more likely to report greater influence on product design decisions, earlier involvement and more frequent communications with customers about design. Moreover, manufacturing planning and design begin later, as a proportion of the development cycle, in Japan than in the USA and the UK. Regression analysis shows that involving suppliers early and giving them influence over design is associated with greater contributions of suppliers to cost reduction, quality improvement and design for manufacturability. Suppliers are given the greatest influence and communication is most intensive for the design of complex subsystems and new designs, and this does not vary by country.","PeriodicalId":376191,"journal":{"name":"International Journal of Quality Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122950749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 52

Deming’s red bead experiment and mechanical sampling 戴明红珠实验及机械取样

International Journal of Quality Science Pub Date : 1998-09-01 DOI: 10.1108/13598539810229249

P. Edwards

{"title":"Deming’s red bead experiment and mechanical sampling","authors":"P. Edwards","doi":"10.1108/13598539810229249","DOIUrl":"https://doi.org/10.1108/13598539810229249","url":null,"abstract":"The red bead experiment (RBE) is very well‐known in total quality management. It was designed by Dr W.E. Deming to show managers several lessons in management and sampling. The RBE has evolved over several decades and now has an accepted standard format. The RBE also serves as an introduction to control charts which are an important tool in statistical quality control. Surprisingly very little is known about the statistical properties of the RBE. This is most likely due to the fact that the RBE involves mechanical sampling and so is much more complicated than probability sampling. New methods are given for statistical analysis when mechanical sampling is involved (e.g. mechanical sampling of non‐uniform output in a manufacturing environment). This approach has specific applications to control charts which are a major tool in quality control. In a rigorous analysis, it is shown that p, the sample proportion of red beads in the RBE, is an unbiased estimator of the RBE process defect rate. Expressions are also found for the variance of p, enabling the calculation of control chart limits. Some of the techniques used can be applied to other mechanical sampling situations which may at first viewing seem intractable.","PeriodicalId":376191,"journal":{"name":"International Journal of Quality Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123277931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

An evaluation of quality culture problems in UK companies 对英国公司质量文化问题的评价

International Journal of Quality Science Pub Date : 1998-09-01 DOI: 10.1108/13598539810370486

D. Adebanjo, D. Kehoe

引用次数: 56

Neural network procedures for experimental analysis with censored data 神经网络程序的实验分析与审查的数据

International Journal of Quality Science Pub Date : 1998-09-01 DOI: 10.1108/13598539810229221

C. Su, C. Miao

引用次数: 13