Humanities and Social Sciences Letters最新文献_第2页

The role of human resources management in the development of total quality management in the public and private sectors in Jordan 人力资源管理在约旦公共和私营部门全面质量管理发展中的作用

Humanities and Social Sciences Letters Pub Date : 2024-04-09 DOI: 10.18488/73.v12i2.3710

Ahmad Moh’D Ababneh, B. Jarah, Abdulrahman Al-Kharabsheh, M. Al-Zaqeba, Iman Basheti

{"title":"The role of human resources management in the development of total quality management in the public and private sectors in Jordan","authors":"Ahmad Moh’D Ababneh, B. Jarah, Abdulrahman Al-Kharabsheh, M. Al-Zaqeba, Iman Basheti","doi":"10.18488/73.v12i2.3710","DOIUrl":"https://doi.org/10.18488/73.v12i2.3710","url":null,"abstract":"The purpose of this study was to determine the role of human resources management (HRM) in the development of total quality management (TQM) in Jordan's public and private sectors. This study used a quantitative research technique to assess the study sample's characteristics and investigate the link between HRM practices and TQM in Jordan's public and private sectors. There were 235 Jordanians in the research sample who were used by the public and private sectors in the HRM department. . A simple random sampling method was applied to ensure that every participant had a similar chance of being included in the research. A questionnaire with elements relating to HRM practices and total quality management was used to collect data. The results indicate that human resources planning, training, and performance evaluation play significant roles in the development of TQM in both the public and private sectors in Jordan. However, organizational bonuses demonstrate a weak relationship with TQM. As a result, institutional policymakers may greatly benefit from HRM and TQM by achieving strategic objectives and enhancing overall performance. This entails creating standards for quality, identifying risks, streamlining processes and guaranteeing customer satisfaction. The study recommendations can be made based on the mutual relationship between HRM and TQM to improve integration and make the most of this relationship such as by developing integrated training programs and integrating individual goals with quality goals.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"15 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140721144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Accessing the influence of perceived brand authenticity and value co-creation on brand loyalty of China’s insurgent brands: The mediating role of psychological ownership 了解感知到的品牌真实性和价值共创对中国叛逆品牌的品牌忠诚度的影响：心理所有权的中介作用

Humanities and Social Sciences Letters Pub Date : 2024-04-08 DOI: 10.18488/73.v12i2.3708

Hongru Ma, Shankar Chelliah

{"title":"Accessing the influence of perceived brand authenticity and value co-creation on brand loyalty of China’s insurgent brands: The mediating role of psychological ownership","authors":"Hongru Ma, Shankar Chelliah","doi":"10.18488/73.v12i2.3708","DOIUrl":"https://doi.org/10.18488/73.v12i2.3708","url":null,"abstract":"This study is motivated by the need to thoroughly investigate the impact of perceived brand authenticity and value co-creation on brand loyalty within the context of China's insurgent brands. In particular, the study uses the psychological ownership theory to examine the mediating role of psychological ownership. The dynamic nature of the Chinese market underscores the significance of understanding how these factors influence consumer behavior and brand loyalty in this specific context. SmartPLS 3.0 software was used to conduct a thorough analysis of a substantial dataset consisting of 368 completed survey responses which were collected through a robust technique that included online survey questionnaires and purposive sampling. The findings demonstrate positive associations between perceived brand authenticity, value co-creation, psychological ownership and brand loyalty with psychological ownership serving as a mediating mechanism. This study underscores their role in propelling brand loyalty, thereby contributing to the growth and success of China’s insurgent brands emphasizing the importance of marketing strategies that prioritize authenticity, value co-creation and psychological ownership. Additionally, this research extends the application of psychological ownership theory to the distinctive landscape of China’s insurgent brands addressing a void in empirical research. The insights derived from this study provide valuable guidance for insurgent brands looking to foster brand loyalty in this specific context laying the groundwork for strategic marketing approaches in the dynamic Chinese market.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"248 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140730349","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Stalking in nurses and other health care professionals: Prevalence, consequences, and coping strategies 护士和其他医护专业人员遭受的跟踪：发生率、后果和应对策略

Humanities and Social Sciences Letters Pub Date : 2024-04-05 DOI: 10.18488/73.v12i2.3707

D. A. Maran, Tatiana Begotti, A. Varetto, M. Gianino

{"title":"Stalking in nurses and other health care professionals: Prevalence, consequences, and coping strategies","authors":"D. A. Maran, Tatiana Begotti, A. Varetto, M. Gianino","doi":"10.18488/73.v12i2.3707","DOIUrl":"https://doi.org/10.18488/73.v12i2.3707","url":null,"abstract":"The aim of this study was to analyze physical and psychological symptoms, anxiety and depression, and coping strategies in a group of Italian Health Care Professional who were victims of stalking. Nurses, who are primarily involved in the physical care of patients, were compared with other types of Health Care Professionals. For research purposes, we queried a database used in previous research between 2014 and 2019. This database was created in collaboration with six hospitals in the Italian territory. 1,971 health professionals between the ages of 18 and 60 who completed an anonymous questionnaire, including 265 self-identified stalking victims (116 nurses), provided the data. The results suggest that Nurses and Health Care Professionals are equally at risk of stalking, with experiences not differing significantly by role. The data collected to date suggests that Nurses are no more likely to be victims than Health Care Professional with other roles. Overall, it appears that all victims suffer from the stalking experience and have negative feelings that affect their ability to deal with the stalker. Health care organizations can assist health care professionals by offering informational courses about the phenomenon. At the same time, strategies could be offered to address potential misconduct that, if not prevented, may lead to an escalation in the number and severity of behaviors.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"150 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140740951","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The role of multiple directorships in minimizing idiosyncratic risk due to the presence of large shareholders: Evidence from Indonesian companies 多董事制在最大程度降低大股东存在导致的特异性风险方面的作用：印度尼西亚公司的证据

Humanities and Social Sciences Letters Pub Date : 2024-03-27 DOI: 10.18488/73.v12i2.3690

A. My, C. Utama, A. Lubis

{"title":"The role of multiple directorships in minimizing idiosyncratic risk due to the presence of large shareholders: Evidence from Indonesian companies","authors":"A. My, C. Utama, A. Lubis","doi":"10.18488/73.v12i2.3690","DOIUrl":"https://doi.org/10.18488/73.v12i2.3690","url":null,"abstract":"This study aims to evaluate the role of multiple directorships in the relationship between large shareholders and idiosyncratic risk in Indonesian companies for 2017-2021. The study model included dynamic panel data for estimation and a two-step GMM system to address endogeneity issues. Multiple directorships and long-term shareholders have low-frequency data whereas idiosyncratic risk is associated with high-frequency data. The robustness test employed the Fama-Frenchhee factor model while the single factor model was used to evaluate idiosyncratic risk. Indonesia adheres to a two-tier system that separates the roles and functions of the board of directors and the board of commissioners. Furthermore, the concentrated ownership structure of Indonesian companies can cause agency problems between large and small shareholders. The study results show that large shareholders can strengthen the relationships of busy directors to reduce idiosyncratic risk. As a result, this research recommends increasing the role of multiple directorships in monitoring and predicting business conditions internally and externally to minimize interference from large shareholders which can cause expropriation due to agency problems.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"37 12","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140375043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Role of self-efficacy, knowledge sharing, mediated adaptability and external environment change as moderators of readiness for change 自我效能感、知识共享、中介适应性和外部环境变化对变革准备度的调节作用

Humanities and Social Sciences Letters Pub Date : 2024-03-01 DOI: 10.18488/73.v12i2.3662

Rismansyah, Mohamad Adam, Perizade Badia, Yuliani Yuliani

{"title":"Role of self-efficacy, knowledge sharing, mediated adaptability and external environment change as moderators of readiness for change","authors":"Rismansyah, Mohamad Adam, Perizade Badia, Yuliani Yuliani","doi":"10.18488/73.v12i2.3662","DOIUrl":"https://doi.org/10.18488/73.v12i2.3662","url":null,"abstract":"It is vital for higher education to improve its ability to anticipate and implement long-lasting change. Private higher education institutions are currently facing challenges in governance that hinder their ability to upgrade their accreditation grade to \"excellent \". The involvement of institutional management is a key factor in enabling these institutions to compete on a national and international level. Research methodology uses confirmatory factor analysis to test the hypotheses developed while structural equation modeling is employed as the equation model. The sample population comprised 16 private tertiary institutions in South Sumatra, Indonesia. The study focused on the heads of study programs resulting in a total of 195 respondents. The results indicated that self-efficacy and knowledge sharing did not have a direct impact on readiness for change whereas adaptability exhibited a direct influence. The study demonstrated that adaptability acts as a mediator between self-efficacy and knowledge sharing towards readiness for change. The final model test results confirmed adaptability as a mediating variable. Additionally, the study revealed that external environmental change did not moderate the relationship between adaptability and readiness for change. Changes of a high calibre that promote a sustained digital education transformation are necessary due to the real-world effects on Indonesia's higher education system. The ability to adapt and embrace new technology is very important factors for higher education performance to face readiness for change in private higher education, especially in management units.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"35 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140086436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The relationship of social media celebrities’ attributes and online consumer behaviour towards Malaysian purchase intention 社交媒体名人属性与马来西亚消费者在线购买意向行为的关系

Humanities and Social Sciences Letters Pub Date : 2024-03-01 DOI: 10.18488/73.v12i2.3663

Wong Chee Hoo, Suriana Ramli, Ng Chee Pung, Mamoon Allan, Syed Far Abid Hossain

{"title":"The relationship of social media celebrities’ attributes and online consumer behaviour towards Malaysian purchase intention","authors":"Wong Chee Hoo, Suriana Ramli, Ng Chee Pung, Mamoon Allan, Syed Far Abid Hossain","doi":"10.18488/73.v12i2.3663","DOIUrl":"https://doi.org/10.18488/73.v12i2.3663","url":null,"abstract":"The goal of this study is to investigate the impact that online celebrities had and still have on Malaysian customers' intents and purchasing behaviours. The use and gratification theory, the source credibility model and the source attractiveness model are the three theoretical frameworks that form the foundation of this study. These models provide the foundation for this research. 384 respondents who are older than 18 and use social media provided answers to the questionnaire which takes the form of an online survey. SPSS software (Statistical Package for the Social Sciences) was used for the data analysis and regression analysis was chosen as the method to use in order to establish the significance of hypotheses based on the data collected in order to determine whether or not the data collected supported the hypotheses. This study found that in order for social media celebrities to successfully influence consumers' intentions to make a purchase through the internet, they need to demonstrate that they are reliable, appealing and knowledgeable. In the context of Malaysia, these are the characteristics that are particularly important in determining whether or not a customer will make a purchase over the internet.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"19 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140086261","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The influence of financial technology on profitability in Jordanian commercial banks 金融技术对约旦商业银行盈利能力的影响

Humanities and Social Sciences Letters Pub Date : 2024-02-28 DOI: 10.18488/73.v12i2.3661

B. Jarah, Mohammad Yousef Alghadi, M. Al-Zaqeba, Mohamed Ibrahim Mugableh, B. Zaqaibeh

{"title":"The influence of financial technology on profitability in Jordanian commercial banks","authors":"B. Jarah, Mohammad Yousef Alghadi, M. Al-Zaqeba, Mohamed Ibrahim Mugableh, B. Zaqaibeh","doi":"10.18488/73.v12i2.3661","DOIUrl":"https://doi.org/10.18488/73.v12i2.3661","url":null,"abstract":"The aim of this study is to identify the influence of Financial Technology (FinTech) on profitability in Jordanian commercial banks. The convenience sample was surveyed using a descriptive cross-sectional approach. Questionnaires were used to collect the data. The study population consists of commercial banks. The tool was sent to employees of all Jordanian commercial banks through email, Facebook and Twitter in order to meet the researchers' target sample size of at least 381 participants. The data was analyzed using the Statistical Package for Social Sciences (SPSS) version 24. The results showed an impact of financial technology (financing, money transfers and lending) on banks' profitability. The results of this study demonstrate that the adoption of FinTech solutions by banks has a significant impact on their profitability and position. Financing, money transfer and lending are crucial in determining a bank's profitability and overall success. Therefore, this study contributed to the growth of a new model that connects financial technology through financing, money transfers and lending to profitability and it added many topics related to financial accounting technology for increasing profitability in Jordanian commercial banks.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"21 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140419442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Determinants of students’ satisfaction: Higher education perspective 学生满意度的决定因素：高等教育的视角

Humanities and Social Sciences Letters Pub Date : 2024-02-28 DOI: 10.18488/73.v12i2.3660

Abu Zafar Md Rashed Osman, M. H. Joarder, M. Ashraf

{"title":"Determinants of students’ satisfaction: Higher education perspective","authors":"Abu Zafar Md Rashed Osman, M. H. Joarder, M. Ashraf","doi":"10.18488/73.v12i2.3660","DOIUrl":"https://doi.org/10.18488/73.v12i2.3660","url":null,"abstract":"The intention of this paper is to verify students’ satisfaction through service quality, institutional image, and intake quality from a higher education perspective. To satisfy this objective, the study collected 303 data points randomly from North South University, Brac University, and United International University, the top three non-government institutions in Bangladesh. Results exhibited that service quality, institutional image, and the intake quality of students are statistically significant predictors of student satisfaction. As a result, these factors are appropriate for explaining student satisfaction. From a practical point of view, academicians, scholars, and practitioners should emphasize service quality, intake quality of students, and institutional image as major determinants of student satisfaction. It is challenging to maintain student satisfaction in institutes of higher learning. University administrators will have a great deal of opportunity to make useful judgments for boosting student satisfaction by comprehending this point of view and this study's conceptual model. Additionally, this research would have a big impact on both policymakers and academics. This study concentrated on aspects of higher education that students highly value. To fortify this conceptual model, the study incorporated \"intake quality of student\" as an independent variable for determining student satisfaction, which is a fairly extraordinary effort to expose a theoretical gap.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"86 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140421630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Relationship of consumer behaviour in social media influences between perceived quality and brand awareness respectively towards brand image 消费者在社交媒体上的行为分别影响质量感知和品牌意识与品牌形象之间的关系

Humanities and Social Sciences Letters Pub Date : 2024-02-26 DOI: 10.18488/73.v12i2.3658

Wong Chee Hoo, Chong Shin Hau, Visal Moosa, Arasu Raman, Muhammad Kamran Khan

{"title":"Relationship of consumer behaviour in social media influences between perceived quality and brand awareness respectively towards brand image","authors":"Wong Chee Hoo, Chong Shin Hau, Visal Moosa, Arasu Raman, Muhammad Kamran Khan","doi":"10.18488/73.v12i2.3658","DOIUrl":"https://doi.org/10.18488/73.v12i2.3658","url":null,"abstract":"This study aims to investigate how consumer behaviour in Malaysia is influenced by the characteristics of social media influencers who shape consumers' perceptions of drone quality and brand awareness. The research framework on brand recognition, brand loyalty and brand image were adopted from the previous literature. The Malaysian Gen-Z population with disposable income and who use social media are the target of this study. They were users of social media such as Facebook, Instagram, WhatsApp and email. Convenience sampling was used to deliver online surveys. A total of 230 samples were successfully collected. The findings indicate that brand awareness and perceived quality are positively and significantly impacted by social media influencers while brand image is positively and significantly impacted by perceived quality but not brand awareness. Perceived quality acts as a mediator between social media influencers and brand image. An analysis of prior research frameworks and studies was conducted to assess the relationship between drone brand image and influencers. Drone research has not been thoroughly investigated. Therefore, this will address some knowledge gaps. A thorough comprehension of the principles of perceived quality and brand awareness is necessary in order to better comprehend the role that social media influencers can play in marketing consumer drone brands.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"171 S378","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140428828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Comparison between sponsored and non-sponsored regarding personal administrative factors for SMEs from Kuwait during the COVID-19 pandemic 在 COVID-19 大流行期间，科威特中小型企业在个人管理因素方面受资助与未受资助的比较

Humanities and Social Sciences Letters Pub Date : 2024-02-22 DOI: 10.18488/73.v12i1.3653

Naeimah Alkharafi, A. Alsaber, Ahmad Alqatan, Shaikhah Alainati, Anwaar Al Kandari, Rania Nafea

{"title":"Comparison between sponsored and non-sponsored regarding personal administrative factors for SMEs from Kuwait during the COVID-19 pandemic","authors":"Naeimah Alkharafi, A. Alsaber, Ahmad Alqatan, Shaikhah Alainati, Anwaar Al Kandari, Rania Nafea","doi":"10.18488/73.v12i1.3653","DOIUrl":"https://doi.org/10.18488/73.v12i1.3653","url":null,"abstract":"The purpose of this study is to examine the comparison between sponsored and non-sponsored personal administrative factors during the COVID-19 pandemic. Over the past decade, governments around the world have started to experiment with entrepreneurial ecosystems in an effort to drive enterprise development and innovation in their economies. However, there is no consensus for sustainable policy performance in ecosystem development. Drawing on literature from strategy, institutions, social behavior, and entrepreneurship, the purpose of this study is to examine the role of entrepreneurial personal skills, management business skills, and social sustainability in receiving government funding. Using a unique dataset of 948 entrepreneurs in Kuwait from 2020-2021, we analyze a sample of two groups: those who received funding and those who did not receive funding from the National Fund for Small and Medium Enterprise Development. The finding implies that individuals who did not obtain funds have higher performance indices in management and entrepreneurial business abilities but lower social sustainability. Furthermore, business owners who did not obtain financing are less likely to have closure plans. This research has significant practical implications for the way the government distributes funds to entrepreneurs. It suggests that the financing criteria may need to be reassessed, taking into account not only managerial and entrepreneurial talents but also social sustainability factors. The results can assist policymakers in understanding how efficiently and effectively resources are allocated, particularly in the context of assisting small and medium-sized businesses.","PeriodicalId":36807,"journal":{"name":"Humanities and Social Sciences Letters","volume":"17 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140438717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0