社交媒体名人属性与马来西亚消费者在线购买意向行为的关系

Q2 Social Sciences
Wong Chee Hoo, Suriana Ramli, Ng Chee Pung, Mamoon Allan, Syed Far Abid Hossain
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引用次数: 0

摘要

本研究的目的是调查网络名人对马来西亚消费者的购买意向和购买行为的影响。使用和满足理论、来源可信度模型和来源吸引力模型是构成本研究基础的三个理论框架。这些模型为本研究提供了基础。 384 名年满 18 岁并使用社交媒体的受访者回答了在线调查问卷。 数据分析使用了 SPSS 软件(社会科学统计软件包),并选择了回归分析作为方法,以便根据收集到的数据确定假设的显著性,从而确定收集到的数据是否支持假设。 本研究发现,社交媒体名人要想成功地影响消费者通过互联网进行购买的意愿,就必须证明他们是可靠的、有吸引力的和知识渊博的。就马来西亚而言,这些特征对于决定消费者是否会通过互联网购物尤为重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The relationship of social media celebrities’ attributes and online consumer behaviour towards Malaysian purchase intention
The goal of this study is to investigate the impact that online celebrities had and still have on Malaysian customers' intents and purchasing behaviours. The use and gratification theory, the source credibility model   and the source attractiveness model are the three theoretical frameworks that form the foundation of this study. These models provide the foundation for this research.  384 respondents who are older than 18 and use social media provided answers to the questionnaire which takes the form of an online survey.  SPSS   software (Statistical Package for the Social Sciences) was used for the data analysis and regression analysis was chosen as the method to use in order to establish the significance of hypotheses based on the data collected in order to determine whether or not the data collected supported the hypotheses.  This study found that in order for social media celebrities to successfully influence consumers' intentions to make a purchase through the internet, they need to demonstrate that they are reliable, appealing and knowledgeable. In the context of Malaysia, these are the characteristics that are particularly important in determining whether or not a customer will make a purchase over the internet.
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来源期刊
Humanities and Social Sciences Letters
Humanities and Social Sciences Letters Social Sciences-Social Sciences (all)
CiteScore
1.40
自引率
0.00%
发文量
40
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