J. Frutos‐Belizón, S. F. D. L. Lastra, Marta Ruiz-Martínez
{"title":"International Management Success","authors":"J. Frutos‐Belizón, S. F. D. L. Lastra, Marta Ruiz-Martínez","doi":"10.4018/978-1-5225-5781-4.CH005","DOIUrl":"https://doi.org/10.4018/978-1-5225-5781-4.CH005","url":null,"abstract":"International communication has become of paramount importance in the business environment, because of the increasing effects and influences of globalization. This chapter intends to explain the importance of communication, in terms of the processes involved, as well as the elements that contribute to effective communication. The purpose is to eliminate “noises” that can distort the intended message. Therefore, throughout the chapter, different forms of communication (written and oral) are identified, which can be applied in different situations, cultures, and contexts. In order to achieve effective written communication, a series of key criteria and suggestions are put forward. Specifically, techniques used in writing texts are examined, with an in-depth focus on the report, since this is the text type used most commonly by managers. On the other hand, focusing on the oral communication form, the factors necessary to establish effective oral communication are identified, considering certain particularities if this communication is carried out at an international level.","PeriodicalId":366463,"journal":{"name":"Managerial Competencies for Multinational Businesses","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114868876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managerial Competences for the Future","authors":"E. O. C. Espinosa, M. A. V. Londoño","doi":"10.4018/978-1-5225-5781-4.CH016","DOIUrl":"https://doi.org/10.4018/978-1-5225-5781-4.CH016","url":null,"abstract":"The objective of this chapter is to diagnose the managerial competences developed by postgraduate students which are necessary to adequately carry out the management function in the future. To do this, a quantitative study with an exploratory-descriptive scope was carried out on a sample of postgraduate students specializing in finance. Specifically, the sample for the study consisted of 65 graduates in which the distribution with respect to gender was 55% women and the remaining 45% men. The main results were that graduates demonstrate undeveloped competences in areas such as e-business, change management, social responsibility, ethical management, and project management. The competences which were overdeveloped were financial planning, management of information and communication technologies, and internal auditing. Gender, age, and work experience were considered as variables in the study, for which significant differences were obtained.","PeriodicalId":366463,"journal":{"name":"Managerial Competencies for Multinational Businesses","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123954720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cristina Marquez-Moreno, Jose Luis Durán-Valenzuela
{"title":"Corporate Social Responsibility as an International Strategy","authors":"Cristina Marquez-Moreno, Jose Luis Durán-Valenzuela","doi":"10.4018/978-1-5225-5781-4.CH011","DOIUrl":"https://doi.org/10.4018/978-1-5225-5781-4.CH011","url":null,"abstract":"The objective of this chapter is to understand how important it is for companies, in a globalized environment such as the current one, to develop socially responsible behavior, particularly for those companies that want to project themselves internationally. As will be seen, this means that firms assume responsibility for the impacts of their activities on society and establish improvement processes in three main areas: economic, social, and environmental. As a result, corporate social responsibility (CSR) has emerged as a priority for business leaders in all countries. Therefore, this chapter analyzes the current environment in which companies make their decisions and how the environmental pressures determine the need to act responsibly. In addition, the concept of CSR is explored and the necessary tools for its effective implementation are explained. Of course, stakeholder theory is introduced as the core of CSR.","PeriodicalId":366463,"journal":{"name":"Managerial Competencies for Multinational Businesses","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131625216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding Industrial Relations in a Comparative Context","authors":"Jonathan Lavelle","doi":"10.4018/978-1-5225-5781-4.CH012","DOIUrl":"https://doi.org/10.4018/978-1-5225-5781-4.CH012","url":null,"abstract":"This chapter focuses on the industrial relations (IR) challenges that organizations face when they internationalize and locate in a foreign country. The purpose of the chapter is to outline the key IR issues of concern for international organizations and to provide a brief profile of these issues across a select number of countries. International organizations are faced with a whole range of IR challenges in relation to trade unions and collective bargaining and these challenges vary across countries. Understanding the nature of these challenges and how they may differ across countries is hugely important for international organizations as they look to successful invest in a foreign country.","PeriodicalId":366463,"journal":{"name":"Managerial Competencies for Multinational Businesses","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125328959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}