Jurnal Pendidikan dan Perhotelan (JPP)最新文献

{"title":"PENGARUH KONFLIK KERJA TERHADAP KINERJA KARYAWAN DI DEPARTEMENT HOUSEKEEPING THE SULTAN HOTEL AND RESIDENCE JAKARTA","authors":"C. Ramadhan, Hamiyati, Rasha","doi":"10.21009/jppv1i1.03","DOIUrl":"https://doi.org/10.21009/jppv1i1.03","url":null,"abstract":"Tujuan dari penelitian ini adalah menganalisis pengaruh konflik kerja terhadap kinerja karyawan di department housekeeping The Sultan Hotel and Residence Jakarta. Jenis penelitian ini adalah penelitian kuantitatif asosiatif. Data yang dikumpulkan menggunakan pengisian kuesioner oleh 92 responden di Department Housekeeping, The Sultan Hotel and Residence Jakarta. Responden dipilih dengan menggunakan metode simple random sampling. Data dianalisis menggunakan uji regresi linear sederhana. Hasil yang didapat pada penelitian ini adalah adanya pengaruh yang signifikan dan negatif antara konflik kerja terhadap kinerja karyawan. Dengan demikian, peningkatan konflik pada karyawan dapat menurunkan kinerja dari karyawan tersebut.","PeriodicalId":360808,"journal":{"name":"Jurnal Pendidikan dan Perhotelan (JPP)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128509024","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PENGARUH KEPEMIMPINAN HUMAN RESOURCES MANAGER TERHADAP KEDISIPLINAN KARYAWAN DI HOTEL ROYAL DENAI BUKITTINGGI","authors":"Waryono, S. Putra","doi":"10.21009/jppv1i1.06","DOIUrl":"https://doi.org/10.21009/jppv1i1.06","url":null,"abstract":"Abstrak \u0000Penelitian bertujuan untuk mengetahui pengaruh kepemimpinan Human Resources Manager terhadap kedisiplinan karyawan di Hotel Royal Denai. Jenis penelitian digolongkan kepada penelitian deskriptif kuantitatif  dengan metode asosiatif kausal. Populasi dalam penelitian ini adalah seluruh karyawan operasional yang bekerja di Hotel Royal Denai sebanyak 49 orang dengan menggunakan teknik pengambilan sampel secara jenuh. Teknik pengumpulan data menggunakan kuesioner (angket) dengan skala likert yang telah teruji validitas dan reliabilitasnya. Data dianalisis melalui analisis deskripsi dan uji regresi linier sederhana serta nilai koefisien determinasi dengan bantuan Program Komputer SPSS versi 16.00. Hasil penelitian menunjukan bahwa: Kepemimpinan Human Resources Manager dengan kategori Baik memiliki persentase 77,38% dan Kedisiplinan karyawan dengan kategori Baik memiliki persentase 79.59%. Selanjutnya diperoleh nilai R Square sebesar 0,47 dengan taraf sig. 0,034 < 0,05, maka variabel Kepemimpinan Human Resources Manager dapat menjelaskan variabel Kedisiplinan Karyawan sebesar 47% dan 53% dipengaruhi oleh faktor lain. \u0000Kata Kunci: Human Resources Manager, Kedisiplinan, Karyawan \u0000Abstract \u0000The study aims to determine the influence of the leadership of the Human Resources Manager on employee discipline at Hotel Royal Denai. This type of research is classified into quantitative descriptive research with causative associative methods. The population in this study were all operational employees who worked at the Hotel Royal Denai as many as 49 people using saturated sampling techniques. Data collection techniques using a questionnaire (questionnaire) with a Likert scale that has been tested for validity and reliability too coeficient determinan value. Data were analyzed through description analysis and simple linear regression test with the help of SPSS Computer Program version 16.00. The results showed that: Human Resources Manager leadership with the Good category had a percentage of 77.38% and the discipline of employees with the Good category had a percentage of 79.59%. Furthermore, the R Square value is 0.47 with the level of sig. 0.034 <0.05, the Human Resources Manager Leadership variable can explain the Employee Discipline variables by 47% and 53% influenced by other factors. \u0000Keywords: Human Resources Manager, Discipline, Employees","PeriodicalId":360808,"journal":{"name":"Jurnal Pendidikan dan Perhotelan (JPP)","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128262934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PENGARUH STANDAR OPERASIONAL PROSEDUR TERHADAP KINERJA KARYAWAN DI FRONT OFFICE DEPARTMENT HOTEL THE GUNAWARMAN LUXURY RESIDENCE","authors":"Baskoro Harwindito, Adellia Khairulizza","doi":"10.21009/jppv1i1.02","DOIUrl":"https://doi.org/10.21009/jppv1i1.02","url":null,"abstract":"ABSTRAK \u0000  \u0000Kinerja (performance) adalah hasil yang dicapai seseorang atau sekelompok orang dalam organisasi dalam suatu periode tertentu, sesuai dengan lingkup wewenang dan tanggung jawab masing-masing dalam upaya mencapai tujuan organisasi. Salah satu faktor yang mempengaruhi kinerja karyawan adalah Standar Operasional Prosedur (SOP). Tujuan penelitian ini adalah untuk mengetahui penerapan Standar Operasional Prosedur (SOP), untuk mengetahui seberapa besar pengaruh Standar Operasional Prosedur (SOP) terhadap Kinerja Karyawan dan juga untuk mengetahui pengaruh dari Standar Operasional Prosedur kedepannya di Hotel The Gunawarman Luxury Residence, Penelitian ini dilaksanakan pada bulan Februari 2020. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif, yang menggambarkan bahwa penerapan Standar Operasional Prosedur mempengaruhi kinerja karyawan Hotel The Gunawarman Luxury Residence. Unit analisis yaitu 8 orang karyawan Front Office Department di Hotel The Gunawarman Residence. Pengumpulan data dalam penelitian ini menggunakan 2 sumber, yaitu data primer dan data sekunder, data primer diperoleh dari wawancara, observasi, kuisioner, dokumentasi. Untuk data sekunder diperoleh dari buku referensi, website, data hotel, dan tulisan ilmiah yang diaggap relevan dengan topik permasalahan. Penentuan sampel pada penelitian ini adalah Nonprobability Sampling dengan menggunakan semua anggota populasi menjadi sampel (Sampling jenuh) dan data di olah menggunakan uji kolerasi, uji regresi linear sederhana dan uji hipotesis (Uji T) menggunakan bantuan program SPSS 25. Skala pengukuran menggunakan Skala Likert. Hasil penelitian menunjukkan bahwa variabel Standar Operasional Prosedur memiliki pengaruh positif dan signifikan terhadap variabel Kinerja Karyawan. Kesimpulan bahwa hipotesis diterima \u0000  \u0000Kata Kunci : Standar Operasional Prosedur, Kinerja Karyawan \u0000ABSTRACT \u0000  \u0000Performance is the result that a person or group of people in an organization has achieved within a given period, in accordance with the scope of their respective authorities and responsibilities, in an effort to achieve organizational goals. . One of the factors that affects employee performance is the Standard Operating Procedure (SOP). The purpose of this research is to study the application of Standard Operating Procedures (SOP), to find out how much influence the Standard Operating Procedure (SOP) on Employee Performance and also to determine the effect of Standard Operating Procedure in the  future at The Gunawarman Luxury Residence. This research was conducted in February 2020. The method used in this research is quantitative methods, which illustrates that the implementation of the Standard Operational Procedure affects the performance of The Gunawarman Luxury Residence Employees. The unit analysis of this research is 8 Front Office Department employees at The Gunawarman Luxury Residence. Data collection in this research uses 2 sources : primary data and secondary data. Prim","PeriodicalId":360808,"journal":{"name":"Jurnal Pendidikan dan Perhotelan (JPP)","volume":"90 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126076166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}