Jurnal Kajian Manajemen dan Wirausaha最新文献

{"title":"Peran dimensi orientasi kewirausahaan dan kapabilitas pemasaran pada kinerja usaha skala kecil dan menengah","authors":"F. Efendi, Perengki Susanto","doi":"10.24036/jkmw0299020","DOIUrl":"https://doi.org/10.24036/jkmw0299020","url":null,"abstract":"The aim of this study is to look into (1) the impact of innovation on SMEs' performance; (2) the consequence of risk-taking on SMEs' performance; (3) the effect of proactiveness on SMEs' performance; (4) the influence of competitive aggressiveness on SMEs' performance; (5) the effect of autonomy on SMEs' performance; and (6) the impact of marketing capabilities on SMEs' performance. This is a survey-based quantitative study. The managers or owners of SMEs in Padang City as a population of this study. The research sample employs a non-probability sampling method, in which the sample is chosen based on a set of criteria. Sample size up to 150 samples were taken. PLS-SEM analysis was used to analyze the empirical data in the study. According to findings, risk-taking, autonomy, and marketing capabilities all had a positive and significant impact on the performance of SMEs. However, innovativeness, proactiveness, and competitive aggressiveness have no influence on performance of SMEs. The implication will be discussed later.Keywords: Innovativeness, proactiveness, risk-taking, marketing capabilities, performanceKeywords: Dimensions of entrepreneurship orientation; marketing capability; SME performance","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115177189","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pengaruh market orientation dan networking terhadap kinerja usaha industri makanan oleh-oleh","authors":"Muhammad Aidil, Thamrin Thamrin","doi":"10.24036/JKMW02100360","DOIUrl":"https://doi.org/10.24036/JKMW02100360","url":null,"abstract":"The purpose of this study was to analyze: (1) The effect of market orientation on the performance of the food industry souvenir business in Padang City (2) The effect of Networking on the performance of the food industry souvenir business in Padang City.  This type of research is causative. The population in this study is the food industry souvenirs in the city of Padang, which is registered in the Department of Labor and Industry of the City of Padang. The total sample in this research is 30 MSMEs. This study shows that (1) Market Orientation has a significant effect on the performance of the souvenir industry business in Padang (2) Networking has a significant effect on the performance of the souvenir industry business in Padang.So, market orientation and networking have a significant effect on business performance. Market orientation and Networking both have the most influence on business performance in this study. For further research, it is expected to find more variables about business performance.  Keywords: Market Orientation, Networking","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116615446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pengaruh beban kerja terhadap burnout karyawan pada PT PLN (persero) dengan dukungan sosial sebagai variabel pemediasi","authors":"Elsa Juhnisa, Yuki Fitria","doi":"10.24036/JKMW02100350","DOIUrl":"https://doi.org/10.24036/JKMW02100350","url":null,"abstract":"Purpose - This study aims to analyze: (1) The influence of workload influences burnout on the employees of PT PLN (Persero) Unit Induk Wilayah Riau dan Kepulauan Riau. (2) The influence of the workload influences social support on the employees of PT. PLN (persero) Unit Induk Wilayah Riau dan Kepulauan Riau. (3) The effect of social support influences burnout on the employees of PT. PLN (Pesero) Unit Induk Wilayah Riau dan Kepulauan Riau. (4) The influence of workload on social support mediated by social support on the employees of PT. PLN (Persero) Unit Induk Wilayah Riau dan Kepulauan Riau. Methodology - This type of research is describtive causative research. The population in this study employees of PT. PLN (Persero) Unit Induk Wilayah Riau and Kepulauan Riau, totaling 125 people. In this study the number of samples determined using Slovin collected samples obtained by 95 people taken using proportional clustered simple random sampling is the sample selected in each class or group that matches the proportion and added by each family member to the same sample. This research uses PLS (Partial Least Square) data analysis method using SmartPLS sotfware which is a variance-based structural equation analysis (SEM) that can simultaneously conduct measurement model testing as well as structural model testing. Finding - Regarding the proposed causal model, the data confirm the relationship established in the hypothesis. Ther fore it can be stated that (1) Workload has a significant positive effect on the burnout of the employees of PT. PLN (Persero) Unit Induk Wilayah Riau dan Kepulauan Riau. (2) The workload has a significant negative effect on social support on the employees of PT. PLN (Persero) Unit Induk Wilayah Riau dan Kepulauan Riau. (3) Social support has a significant negative effect to the burnout of the employees of PT. PLN (Persero) Unit Induk Wilayah Riau dan Kepulauan Riau. (4) Social support has significantly mediate the relationship between workload on burnout in PT. PLN (Persero) Unit Induk Wilayah Riau dan Kepulauan Riau. Conclusion – This analysis highlights the negative influence of beban kerja on burn out and the role of social support as mediating the relationship of workload with burnout. This is clearly see in this connection from an empirical point of view Keywords: Burnout, Social Support, Workload.","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"150 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116364490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evaluasi kualitas pelayanan dengan metode airqual, importance-performance analysis dan competitive zone of tolerance-based importance-performance analysis","authors":"Syaiful Akmal, Firman - Firman","doi":"10.24036/jkmw02100320","DOIUrl":"https://doi.org/10.24036/jkmw02100320","url":null,"abstract":"This study aims to identify and provide priority proposals for improving the quality of airline services in Indonesia, case studies of X Airline and Y Airline using the AIRQUAL method and the Competitive Zone of Tolerance Based Importance-Performance Analysis (CZIPA).This research is classified as descriptive research. The population in this study are all X Air and Y passengers residing in West Sumatra. The sampling technique in this study is using purposive sampling technique with the criteria of respondents who have been on X or Y Airline at least 3 times and boarded the aircraft in the last 3 years. The total sample is 530 samples. The data used are primary data obtained from online questionnaires. Data analysis method used is the Competitive Zone of Tolerance Based Importance-Performance Analysis.The results of this study concluded that the AIRQUAL indicator that became the priority order of improvement for the X airline is the cleanliness of the well-maintained aircraft toilets (Airline Tangible dimension), airline officials were willing to provide their assistance to everyone on the plane (personal service dimension), airline officers dressed well (empathy dimension) and ticket prices that are the same value as the service received (image dimension). Whereas Y Airline gets a positive CZSQ and d value. This indicates that Y Airline still outperforms X Airline in the attributes included in quadrant A in the CZIPA matrix. The AIRQUAL indicators that enter into the A quadrant are the availability of seats and the provision of promotions that are very attractive to passengers (image dimension) and clean and comfortable seats (Airline Tangible dimension). Keywords: Service Quality, airqual, importance-performance analysys (ipa) and competitive zone of tolerance based importance-performance analysys (czipa)","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129654495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pengaruh Perceived Organizational Support Terhadap Komitmen Afektif dengan Kepuasan Kerja Sebagai Variabel Pemediasi","authors":"Tedi Agustian, Yuki Fitria","doi":"10.24036/jkmw0284930","DOIUrl":"https://doi.org/10.24036/jkmw0284930","url":null,"abstract":"Tujuan penelitian ini adalah untuk menganalisis: (1) Pengaruh perceived organizational support terhadap komitmen afektif karyawan pada Rumah Sakit Tentara Dr. Reksodiwiryo Padang. (2) Kepuasan kerja sebagai pemediasi pada perceived organizational support dan komitmen afektif pada Rumah Sakit Tentara Dr. Reksodiwiryo Padang. Populasi dalam penelitian ini adalah semua pegawai negeri sipil di Rumah Sakit Tentara Dr. Reksodiwiryo Padang. Teknik pengambilan sampel dalam penelitian ini menggunakan teknik total sampling yang berjumlah 60 orang. Teknik analisis yang digunakan adalah analisis Structural Equation Model (SEM) dengan bantuan program PLS 3.0.Hasil penelitian menunjukkan bahwa: (1) perceived organizational support berpengaruh positif dan signifikan terhadap terhadap komitmen afektif karyawan Rumah Sakit Tentara dr. Reksodiwiryo Padang. (2) perceived organizational support berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan Rumah Sakit Tentara dr. Reksodiwiryo Padang. (3) Kepuasan kerja berpengaruh positif dan signifikan terhadap komitmen afektif karyawan Rumah Sakit Tentara dr. Reksodiwiryo Padang. (4) Kepuasan kerja secara signifikan memediasi pengaruh antara perceived organizational support dengan komitmen afektif karyawan Rumah Sakit Tentara dr. Reksodiwiryo Padang. Keywords:     Perceived Organizational Support, Kepuasan Kerja dan Komitmen Afektif","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115102441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Peningkatan Kualitas Pelayanan Pasien Menggunakan Metode SERVQUAL dan Importance Performance Analysis (IPA)","authors":"Devina Vanesa, F. Firman., Hendri Andi Mesta","doi":"10.24036/jkmw0284900","DOIUrl":"https://doi.org/10.24036/jkmw0284900","url":null,"abstract":"Purpose - This study aims to determine the suitability of the level of perception and expectations ofthe patients with the services provided Padang Panjang Hospital and to determine whichservices should be prioritized to be improved. In addition, the aim was also to determinethe priority level competitive when compared with its peers. The calculation result of Servicequality analyze that all of attributes have gap score average -0.38. Results of priorityattributes with analysis Importance of Performance Analysis include: 6 attributes with the highest gap score: 1) Health workers respond to services immediately when needed(-1.21), 2) Completeness of supporting facilities in hospitalization (bed, chair, air conditioner, etc.)(1.06), 3) Hospitals have clear health service information (0.83), 4) Cleaning Service is always available(-0.63), 5) Waiting time for transaction services at the cashier fast and accurate(-0.59), and 6) Conformity of the results of services obtained with those that should be provided at the inpatient installation(0.47).This priority will be input to the hospital as a consideration to improve service quality. Keywords: Service Quality, SERVQUAL, IPA","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"128 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115461645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Keterlibatan Anggota Keluarga Dalam Bisnis Dan Hubungannya Terhadap Kinerja Bisnis UMKM di Kota Padang","authors":"Riri Farastika, F. Firman.","doi":"10.24036/jkmw0278810","DOIUrl":"https://doi.org/10.24036/jkmw0278810","url":null,"abstract":"Purpose - This study aims to determine the relationship of family member involvement in business to the performance of SMEs businesses in the city of Padang.Methodology - The population in this study were allSMEs in the city of Padang. The sampling technique in this study is Non Probability Sampling. The number of samples is 100 respondents. The data analysis technique used is descriptive statistical analysis in the form of frequency distribution, percentage, cross tabulation, and chi-square test.Finding - From the results of this study, it can be seen that there is no significant relationship between the involvement of family members in the business towards the business performance of SMEs in Padang City. However, there is a significant relationship between the involvement of the number of family members and the dimensions of business performance, namely financial performance, the position of female family members significantly related to the dimensions of business performance, namely financial performance and preparing for the future. , the source of personal / friends' personal capital is significantly related to the dimensions of business performance, namely people development, the last source of bank capital is significantly related to the dimensions of business performance, namely financial performance.Keyword : Family member involvement, Business performance, family business","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129402520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Influence of Organizational Climate on Employee Organizational Commitment with Organizational Justice as a Variable of Mediation in PT. Harry Tridarma","authors":"Danil Danil, S. Syahrizal, Mega Asri Zona","doi":"10.24036/jkmw0278970","DOIUrl":"https://doi.org/10.24036/jkmw0278970","url":null,"abstract":"Tujuan dan kegunaan penelitian yang ingin dicapai dalam penelitian ini adalah untuk mengetahui dan menganalisis Pengaruh Iklim Organisasional Terhadap Komitmen Organisasional Karyawan Dengan Keadilan Organisasional Sebagai Variabel Mediasi Pada PT. Harry Tridarma. Jenis penelitian ini adalah penelitian deskriptif dan penelitian kausal komperatif.  Populasi adalah seluruh karyawan pada PT. Harry Tridarma. Jumlah populasi sebanyak 50 orang karyawan. Pengambilan sampel dalam penelitian ini adalah dengan teknik total sampling yaitu metode pemilihan sampel yang diaplikasikan pada seluruh anggota populasi. Jenis dan sumber data adalah data primer dan dan data sekunder. Teknik pengumpulan data yang digunakan yaitu survei. Alat pengumpulan data yang digunakan yaitu kuesioner yang disebarluaskan kepada responden. Analisis yang digunakan dalam penelitian ini adalah analisis data menggunakan pendekatan Partial Least Square (PLS).Hasil penelitian ini menunjukkan bahwa 1) Iklim organisasional berpengaruh positif signifikan terhadap keadilan organisasionalpada karyawan PT. Harry Tridarma. 2) Keadilan organisasional berpengaruh positif signifikan terhadap Komitmen organisasionalpada karyawan PT. Harry Tridarma. 3) Iklim organisasional tidak berpengaruh signifikan terhadap Komitmen organisasionalpada karyawan PT. Harry Tridarma. 4) Keadilan organisasional memediasi pengaruh iklim organisasional terhadap komitmen organisasionalpada karyawan PT. Harry Tridarma.Kata Kunci :Iklim Organisasional, Komitmen Organisasional, Keadilan Organisasional","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121632751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pengaruh Kualitas Informasi, Kualitas Sistem, dan Kualitas Layanan Terhadap Minat Beli Ulang Pengguna E-Commerce Situs Blibli.Com dengan Kepuasan Sebagai Variabel Intervening pada Masyarakat Kota Padang","authors":"Deri Rahma Yandi, Whyosi Septrizola","doi":"10.24036/jkmw0279010","DOIUrl":"https://doi.org/10.24036/jkmw0279010","url":null,"abstract":"Purpose - This study analyses: (1) The effect of the quality of information on satisfaction (2) the effect of system quality on satisfaction (3) the effect of service quality on satisfaction (4) the effect of satisfaction on repurchase intention. (5) the effect of information quality on re-purchase intention trought satisfaction as an intervening variable (6) the effect of system quality on repurchase intention trought satisfaction as an intervening variable (7) the effect of service quality on repurchase intention trought satisfaction as an intervening variableMethodology - This type of research is causative research. The population in this study were consumers who had used Blibli.com in the city of Padang, whose numbers were unknown. By using purposive sampling we use 230 correspondents. This study used an online questionnaire as an instrument for data collection. This study analyzed data using structural equation modeling (SEM) with PLS 3.0 software packages.Finding - The results of his study indicate that: (1) Information quality has a significant effect on satisfaction (2) System quality have a significant effect on satisfaction (3) Service quality have a significant effect on satisfaction (4) Satisfaction have a significant effect on repurchase intention (5) Information quality has a significant effect on repurchase intention trought satisfaction as an intervening variable (6) System quality have a significant effect on repurchase intention trought satisfaction as an intervening variable (7) Service quality has a significant effect on repurchase intention trought satisfaction as an intervening variable. Keywords: Repurchase intention, satisfaction, service quality, system quality, information quality.","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"162 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128007356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pengurangan Aktivitas Non-Value AddedDalam Alur Proses Pelayanan Kesehatan Dengan Pendekatan Lean Six Sigma","authors":"Rafika Hayati, Gesit Thabrani","doi":"10.24036/jkmw0278800","DOIUrl":"https://doi.org/10.24036/jkmw0278800","url":null,"abstract":"Purpose- This study aims to reduce Non-Value Activities in the Health Service Process flow using Lean Six Sigma Approach in the Outpatient department of LubukBuaya Health Center.Methodology - The research reported in this paper is based on a case study carried out using the lean six sigma DMAIC (Define-Measure-Analyze-Control) approach and its application in to reducing non-value activities in the health service process flowin the outpatient department of LubukBuaya health center in Padang. The analytical tools used in this study include value stream mapping, process capability, and fishbone diagram.Finding - From the results of the analysis and research that has been done it turns out thatThe lead time needed in the flow of the outpatient service process is 82.74 minuteswith percentage of process cycle efficiency is 15,03%, it means that the service process to the outpatients is not yet efficient. It is caused by several factors such as there is no online registration application, the number of visits increases at certain hours, and use of the patient's electronic database that is not optimal. Keywords:     Reduce, Non-Value Activities,  Lean six sigma, DMAIC, Health service, Outpatient.","PeriodicalId":352874,"journal":{"name":"Jurnal Kajian Manajemen dan Wirausaha","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132977091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}