{"title":"Digital governance in the public sector: challenging the policy-maker's innovation dilemma","authors":"Gianluca Misuraca, G. Viscusi","doi":"10.1145/2691195.2691286","DOIUrl":"https://doi.org/10.1145/2691195.2691286","url":null,"abstract":"In this paper we propose an interpretative framework for the analysis of different configurations of digital Innovation Governance in the Public Sector. The goal is to provide an instrument suitable to support policy analysts challenging what we have identified as the Policy-Maker's innovation dilemma. From a theoretical perspective, our proposal intends to contribute advancing the understanding of the application of innovation and network theories to the governance phenomenon. Moreover, it aims contributing to the current debate on the assessment of the socio-economic impacts generated by ICT-enabled services, and the co-evolution of technological advancement and societal changes. From a methodological standpoint, the interpretative framework, aims to provide a systemic perspective and an instrument to elicit the links between ICT-enabled innovation and public governance, outlining the various challenges that this poses. It in fact attempts to capture those governance changes which are strongly conditioned by historical transformations in society's underlying values and organisational models suggesting to be analysed by looking at the public value drivers that underpin ICT-enabled governance and which include the dimensions of Performance, Openness, and Inclusion.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130616445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Post 2015 agenda and public service channels of delivery: the collaborative effect on mobile phones and radio call-ins in Ghana","authors":"Johanna Ekua Awotwi, Charles Amega-Selorm","doi":"10.1145/2691195.2691225","DOIUrl":"https://doi.org/10.1145/2691195.2691225","url":null,"abstract":"This short paper presents an ongoing review of an investigative case, presented and critiqued with suggestions for further research on the use of mobile phones to call in to FM radio in sub-Saharan Africa with Ghana as the single case study. It further seeks to describe the levels of community participation. As an ongoing review in an area that is limited in research this paper will begin with a background to the topic, continue with the increasing demand for information outside news websites, evaluate the effectiveness of the mobile phone and why it is the ICT tool for rural discourse when combined with the traditional media channel of delivery; the radio, in a rural area. Important questions the paper asks include the effectiveness or otherwise of this collaboration and also its appropriateness for managing good governance mechanisms, if any; and also if the target audience find this channel of delivery accessible and affordable?","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124398734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Sokhn, Eliane Maalouf, Arnaud Zufferey, Florian Evéquoz
{"title":"Energetic dashboard: driving decision making","authors":"M. Sokhn, Eliane Maalouf, Arnaud Zufferey, Florian Evéquoz","doi":"10.1145/2691195.2691259","DOIUrl":"https://doi.org/10.1145/2691195.2691259","url":null,"abstract":"With the ever-rising energy usage, costs for the current and upcoming years is exponentially growing and unfortunately is being manage with poor or non-existing management tools and/or methods. In Switzerland the energy management is gaining interests the last decades, especially in the public sectors where a mine of data to be processed exists, but sadly is not exploited enough. Consequently, data remains scattered into silos and therefore prevented from being correlated automatically. We believe that these data can be mapped and put in perspective providing interesting information and enough knowledge helpful for decision makers. This paper presents an ongoing experiment in Swiss municipalities to analyze the current situation and design and propose an approach for energy managing by dashboards.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"218 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115520398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Study on the public market platform's impact on SME in Chile","authors":"Gastón Concha, G. Burr, Paula Suárez","doi":"10.1145/2691195.2691211","DOIUrl":"https://doi.org/10.1145/2691195.2691211","url":null,"abstract":"This paper is the outcome of a study that aimed to measure the impact of Chile's Public Market Platform on small and medium enterprises that use this platform to sell their goods and services to the State. Chilecompra, the Chilean agency in charge of managing government procurement, manages this platform. The Public Market \"is the largest e-commerce market in Chile with more than 9,5 billion dollars in transactions annually1.\"This study, based on a perception survey answered by SMEs, measures how using this platform has affected user companies' internal processes, specifically regarding managerial aspects, ICT capacity, training and reliability of platform providers in terms of the integrity and equity of procurement processes with Chilean government agencies. The study refers to the latter as the positive externalities associated with using the platform. For example, only 36% of those surveyed acknowledged that IT has a positive or slightly positive impact on the company, while a mere 20% use electronic invoice. Moreover, training does not seem to have had a significant impact on platform use. However, those surveyed did point out that participating in the Public Market is important for SMEs' business (accounting for 37% of total sales on average).","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128933664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Measuring information society in Russia: gaps and solutions for improvement","authors":"L. Bershadskaya, A. Chugunov, D. Trutnev","doi":"10.1145/2691195.2691203","DOIUrl":"https://doi.org/10.1145/2691195.2691203","url":null,"abstract":"The assessment of the development of the information society could bring information about changes needed for sustainable development. As the information society has grown to become an ever-more critical part of the competitiveness of nations, a wide range of indicators, composite indices and international rankings have been developed to compare national performance. Based on Russia's official targets and documents, four of the leading composite indices on ICT development were selected for analysis: e-Government Development Index, Network Readiness Index, Knowledge Economy Index and ICT Development Index. The researches selected a gap analysis method for describing Russia's weaknesses in world rankings. The study resulted in a list of recommendations to improve information society development in Russia.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"125 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121105639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards improved adoption of e-voting: analysis of the case of Nigeria","authors":"Steve A. Adeshina, A. Ojo","doi":"10.1145/2691195.2691255","DOIUrl":"https://doi.org/10.1145/2691195.2691255","url":null,"abstract":"The adoption of e-voting in different parts of the world has been generally problematic, with only few exceptions. Past studies also suggest that e-voting is embedded in the socio-politically context informing variations in the adoption patterns and nature of challenges faced during implementation. While few survey-based empirical studies have been carried out to better understand factors affecting successful adoption of e-voting, there is general paucity of ethnographic studies and analysis providing detailed insights to e-voting adoption in specific contexts. This study offers such ethnography through in-depth analysis of e-voting adoption in the 2011 Nigerian General Elections. Using a multi-level Innovation Adoption Framework as a theoretical lens, we analyze the observations made by one of the authors as a participant in the adoption and implementation of the e-voting initiative as well as the post-election reports. Results from analysis revealed core factors for the different levels of e-voting adoption constructs - socio-political context, organizations, innovation and individual. Results also identified factors and challenges that may negatively impact e-voting adoption.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126443918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The imperative of smart technology for timely release of official data for national development: a focus on Nigeria's National Bureau of Statistics","authors":"Folahanmi Aina, Depo Faniran, Kayode M. Olaniyan","doi":"10.1145/2691195.2691267","DOIUrl":"https://doi.org/10.1145/2691195.2691267","url":null,"abstract":"This paper describes the imperative of information and communication technology for achieving timely release of official data for national development. Development planning remains a vital component of national development while timely release of official statistics to inform policy is key to effective and efficient planning. In this paper we therefore explore the imperatives of timely releases of official statistics through computer to computer communication (C2C) for national development by the apex national statistical institution in Nigeria. The National Bureau of Statistics (NBS) is a statutory agency that anchors and warehouses all official statistics as well as the coordinator of Nigeria's National Statistical System. The paper reviews some of the periodic releases by the NBS and the dissemination mechanism using electronic and smart tools as a channel of using electronic transfer or electronic governance to make data communication convenient for both the data producer and user for national development. The paper also highlights the challenges of timely releases of data experienced by the NBS and the strategies put in place by the NBS to address these challenges. Finally, the paper also suggests policy recommendations for effective smart approach to data production and dissemination in Nigeria.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130681290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Engaging citizens through social media: how state governors in Nigeria are doing","authors":"O. Mejabi, Joan Omololu Fabgule","doi":"10.1145/2691195.2691277","DOIUrl":"https://doi.org/10.1145/2691195.2691277","url":null,"abstract":"There is a growing move by government leaders in Nigeria to showcase their social media presence in personal communications or official government websites. However, the motive for using social media is not clear. Is it to take advantage of the power of social media to foster citizen engagement or is it just a case of joining the bandwagon? Are those with high social media activity, the Governor's perceived as high performers? Nigeria operates a federal system of government with 36 states. each managed by an elected \"State Governor\". This study attempts to answer the question posed with respect to the State Governors in Nigeria and their use of social media, specifically Facebook and Twitter. The social media activity of each Governor was scanned for evidence of engagement between them and citizens. The conclusion is reached that while many Governors have social media accounts, citizen engagement is quite low although there seems to be a relationship between a Governor's social media activity and governance performance.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131971154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Crowdsourcing and human development: the role of governments","authors":"R. Zambrano, Simone Eymann","doi":"10.1145/2691195.2691223","DOIUrl":"https://doi.org/10.1145/2691195.2691223","url":null,"abstract":"This paper explores in which way crowdsourcing and other new technologies can help governments in developing countries work more closely with stakeholders to improve public policy making and allocate public resources in a more responsive fashion vis-a-vis people's needs and priorities. The paper first sets a general background to frame the issues followed by a short literature review of the latest research in this area. It then proposes a new analytical framework which is used to study several cases studies from which it draws conclusions and suggests areas for further research.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133787036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Karla Mendes Calo, Karina M. Cenci, P. Fillottrani, Elsa Estevez
{"title":"Government information sharing: a model for classifying benefits, barriers and risks","authors":"Karla Mendes Calo, Karina M. Cenci, P. Fillottrani, Elsa Estevez","doi":"10.1145/2691195.2691280","DOIUrl":"https://doi.org/10.1145/2691195.2691280","url":null,"abstract":"Government Information Sharing (Gov-IS) allows information exchange between different government agencies, as well as between public and private institutions. Sharing information enables enhanced efficiency -- by avoiding duplication of processes updating the same data; better quality of processes and services -- by removing inconsistent data and reducing error; and improved transparency -- by facilitating access to information. The implementation of Gov-IS initiatives requires different types of initiatives -- technical, organizational, institutional and political. In this work, we present findings of our research work studying Gov-IS benefits, barriers and risks. Our research relies on secondary data and case studies of Gov-IS initiatives implemented in four countries -- Australia, Estonia, New Zealand and USA. The main contribution of this paper is the multi-view classification of Gov-IS benefits, barriers and risks, and a detailed list of instances of such concepts, providing a comprehensive and benchmarking mechanism to understand, analyze and justify the planning and development of Gov-IS initiatives.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115465030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}