AFEBI Management and Business Review最新文献

{"title":"Disiplin kerja dalam meningkatkan kinerja perawat melalui motivasi sebagai variabel intervening","authors":"Marro Arifah, H. Safrizal, A. S. Fathor","doi":"10.21067/mbr.v4i2.5177","DOIUrl":"https://doi.org/10.21067/mbr.v4i2.5177","url":null,"abstract":"This study aims to examine the effect of work discipline in improving nurse performance and to examine the mediating role of motivation. The study used a quantitative approach at the Syarifah Ambami Rato Ebu Bangkalan Regional Hospital. Data collection using a questionnaire to 72 nurses as respondents. The research variables consisted of work discipline, nurse performance and motivation as mediating variables. Data analysis using Path Analysis. The results showed that work discipline has a positive and significant effect on nurses' performance; Work discipline has a positive and significant effect on nurses' motivation, then nurses' motivation has a positive and significant effect on nurses' performance. So motivation plays a role in mediating the effect of work discipline on nurse performance.","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"59 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86038532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pengaruh informasi berlebihan terhadap rasa lelah dan disorientasi dengan kognisi sebagai variabel moderasi dalam konten video","authors":"Kenny Kenny","doi":"10.21067/mbr.v4i2.5170","DOIUrl":"https://doi.org/10.21067/mbr.v4i2.5170","url":null,"abstract":"The purpose of this study is to analyze the effects of information overload on fatigue and disorientation with cognition as the mediator. The object of the study is Kwib, which is a company that engages in video making and animation. This study was conducted at people who use social media, specifically the ones who use social media with the feature of watching video content. In total 68 respondents have participated in this study. The results of this study show that while cognition is an effective mediator of fatigue, information overload does not have any effect on fatigue. However, another result of this study has also shown that when fatigue does occur for the respondent, it will lead to disorientation","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73270577","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Website Quality and Purchase Intention: The Role of Participation, E-Wom, and Trust","authors":"Suresh Kumar, Jessica Cindy Stacia, Yuyus Suriana, Diana Sari, Meydia Hasan","doi":"10.47312/AMBR.V5I2.324","DOIUrl":"https://doi.org/10.47312/AMBR.V5I2.324","url":null,"abstract":"The purpose of this study is to find out the relationship between website quality, participation, electronic word of mouth, and trust to purchase intention in hospitality industry, particularly in the hotel industry. As far as the authors knowledge, the study about booking intention directly from hotel website based on website quality, participation, e-wom, and trust, has never been conducted before. In addition, most authors conducted booking intention based on online travel agent application leaving alone the hotel website. Thus, the loyalty of customers moves to online travel agency instead of the hotel itself.  Quantitative method has been conducted in this research. There were 68 item statements distributed to 380 respondents and 357 valid responses were received from respondents who stayed at any hotels for the past 6 months and booked a room directly from the hotel website. Data were checked for normality, model fit, construct validity and reliability. By applying some modifications, data were adequate for hypothesis analysis. This research reveals that website quality influences participation and trust, while participation influences e-wom on the online website, leading to customer’s trust which finally lead to customer’s purchase intention. This study contributes to the development of body of knowledge regarding purchase intention to book a room in a hotel directly from the hotel website based on website quality, participation, electronic word of mouth, and trust. Some recommendations were added to give more options for managers to increase the purchase intention to book a room from the hotel website. This study also recommends to add culture, location based advertising, social media marketing, and search engine optimization to increase the purchase intention to book a room directly from hotel website. Limitation of this study is on the scope where only Greater Jakarta was included, whereas there are other major cities in Indonesia that provide tourist attractions.","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43386183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Investigating the factors affecting the internet of things (IOT) adoption model -an exploratory study in Egypt","authors":"G. Zaky, Ayman Y. Shawky, Mohamed A. Ragheb","doi":"10.24052/BMR/V11NU02/ART-12","DOIUrl":"https://doi.org/10.24052/BMR/V11NU02/ART-12","url":null,"abstract":"Purpose: This study aims to investigate the factors that affect developing countries especially Egyptian users to adopt IOT Applications/devices, and to what extent those variables affect the overall attitude towards, behavioral intentions and actual usage of IOT applications/devices. Moreover, to develop an extended adoption model by integrating the security concern and privacy concern in UTAUT2 model. Design/Methodology: a descriptive quantitative approach was adopted, and a comprehensive research model was adapted from literature and then tested via an online questionnaire. Results/Findings: The findings revealed that Effort Expectancy, Facilitating Conditions and Security Concern all have a significant positive effect on the overall intention towards using IOT applications/devices in Egypt. Theoretical and practical implications: The Internet of Things (IOT) has emerged as an innovative computing technology destined to optimize business operations and create new products and services. IOT enable the devices to communicate and integrate with one another to collect, exchange, and make data accessible through the Internet. It is projected that by 2025, over 50 billion devices will be connected to the IOT network, reaching a market value of up to $11 trillion. This study adapted the Extended Unified Theory of Acceptance and Use of Technology (UTAUT2) as the theoretical framework and its findings contribute to the literature by adding security and privacy concerns as new predictor variables. This contributes theoretically to the current literature by providing meaningful insights into the main factors that affect using IOT Applications/Devices in developing countries specially Egypt. This study’s conceptual effort provided an overall overview of how IOT users arrive at choosing (or not choosing) to use IOT applications/devices. Additionally, the analytic effort of this study provided a holistic assessment of the role of each variable. One critical question in this case is whether industrial leaders should assign an equal number of resources to each variable or not. By assessing the significance of each variable, the researcher attempted to clarify the comparative importance of each variable in forecasting purchase intentions and decisions to use IOT applications/devices.","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"18 1","pages":"97-108"},"PeriodicalIF":0.0,"publicationDate":"2020-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81561402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Employees’ emotional intelligence and service delivery to customers: A comparative study of selected deposit money banks in Nigeria and Liberia","authors":"Smith Farley Roland, Akinbode James Olalekan","doi":"10.24052/bmr/v11nu01/art-28","DOIUrl":"https://doi.org/10.24052/bmr/v11nu01/art-28","url":null,"abstract":"For decades, service delivery challenges have remained contentious in both Nigerian and Liberian banking sector with studies pointing towards different reasons. This study examined one of the reasons which is employees’ emotional intelligence as it determines service delivery to customers in selected deposit money banks of Nigeria and Liberia. Literature review captured employee emotional intelligence and customers service delivery to evolve gaps which set pace for this study. This provided the springboard with which the methodology adopted was built on. Specifically, survey design was adopted with both bank customers and employees in the main branches of the commercial centers of the countries as the population of the study. Bank customers and their employees were sampled with both purposive and convenience techniques. Two sets of questionnaires were adopted for the study: one for the customers and the other for bank employees. Data collected was analysed with appropriate statistical methods. Results revealed no significant difference in the deposit money banks customers’ complaint rate in Nigeria and Liberia Banks; no significant difference between the employees’ Emotional Intelligence level of Nigeria bank employees and Liberia bank employees; self-management is the only significant contributor to the quality of service delivery in Nigeria; while social skill, social awareness as well as self-management were the predictors that significantly contribute to the quality of banks service delivery in Liberia; and there is a significant combined influence of the predictors of employees’ emotional intelligence on bank service delivery to customers in both countries. The study conclude that emotional intelligence is fundamental to service delivery to customers in both countries. It was recommended that bank management in both countries need to come up with purposeful employees’ emotional training programs to improve employees’ emotional intelligence competencies while individual employees should also seek knowledge on how to continuously enrich their emotional intelligence level. 1.0 Introduction Service sector of any economy is consistently challenged by factors such as customers’ taste preferences, government policies, competitors’ strength, multiple choices of service providers, globalisation, to mention a few (Kalpana & Noopur, 2013; Shahram, Mohmmad & Mohammad, 2013). These have kept the sector on her toes, searching for the best ways through which the aforementioned factors can be addressed. According to Grönroos and Ravald (2011), the delivery of high-quality service is the fundamental interest of service providers in which employees’ play critical roles in service delivery to customers. Jain, Jain and Das (2018) remarked that intelligent quotient of employee is not enough to deliver service efficiently, their emotional intelligence has become important to bring about efficient service delivery (Jain, Jain, & Das, 2018). Emotional intelligence ","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"15 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74016866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Forensic accounting skills and tax evasion detection in Lagos State, Nigeria","authors":"T. Asaolu, E. Y. Akinkoye, I. S. Akinadewo","doi":"10.24052/IJBED/V08N02/ART-06","DOIUrl":"https://doi.org/10.24052/IJBED/V08N02/ART-06","url":null,"abstract":"The study investigated the application of Forensic Accounting Skills on Tax Evasion Detection in Lagos State, Nigeria. Data were sourced with the aid of structured questionnaire administered on respondents. The sample size was 301 comprising forensic accountants and Lagos State Internal Revenue officials. Multiple regression analysis results show a positive nexus between Forensic Accounting skills and tax evasion detection as the t-calculated (4.579) is greater than the t-tabulated (0.000) at 5% significance level. The forensic accounting skills proxied by Detection, Prevention, Deterrence Skills (DPDS); Forensic Audit, Investigation, Interviewing Skills (FAIIS); Arbitration, Mediation, Litigation Skills (AMLS); Honesty, High Integrity, Communication Skills (HHICS) indicated by the individual level of significance of 0.000, 0.054, 0.054 and 0.122 respectively which are less than 5% acceptable level of significance also shows that there is a significant positive relationship in the effect of forensic accounting on tax evasion detection. The finding indicates the existence of tax evasion and that the application of forensic accounting will drastically lead to the reduction. This will enhance government’s accessibility to more revenue in meeting up with its constitutional responsibilities. The study recommends among others of the need for the government to institutionalize forensic accounting in the country for effective tax administration.","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"63 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84067377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Effect of financial inclusion on entrepreneurial growth in retail and wholesale sub-sectors: Evidence from Nigeria","authors":"Anisiuba Chika Anastesia, E. Chijindu, Emengini Emeka Steve","doi":"10.24052/bmr/v11nu01/art-31","DOIUrl":"https://doi.org/10.24052/bmr/v11nu01/art-31","url":null,"abstract":"Financial inclusion has been globally recognised as essential for capital accumulation, easy financial services accessibility, poverty alleviation as well as entrepreneurial and economic growth. As Nigerian government is making progress in the achievement of financial inclusion, many businesses seems to be springing up in the financial and other economic sectors with intention to tap from the growing access to official financial services. This paper aims at ascertaining the effect of financial inclusion (FI) on entrepreneurial growth (EG) in retail and wholesale sub-sectors in Nigeria using quarterly data from the World Bank’s World Development Indicators and the Central Bank of Nigeria. Data were analysed using correlation analysis and error correction approach. The results reveal that FI has a significant positive effect on EG particularly in the context of the retail and the wholesale subsectors contributions to gross domestic product (GDP). The results further indicate that account ownership (ACN) did not have significant influence on the growth rate of the retail and the wholesale sub-sectors, while commercial bank branches (CMB) was found to have significant influence on the growth rate of the retail and the wholesale sub-sectors. This implies that CMB is a critical FI channel with potentials of driving the EG particularly in the context of the retail and the wholesale sub-sectors contributions to GDP. We recommend that government should establish more CMB in all rural areas in Nigeria for easy access to official financial products by the unbanked entrepreneurs. Also, FI stakeholders should deepen efforts in encouraging ACN through improving on financial literacy of the vast unbanked populace so that formal financial system through capital accumulation can serve the needs of entrepreneurs for effective growth and contributions to GDP. Acknowledgement The authors duly appreciate World Bank and the Central Bank of Nigeria for making data used for this study possible.","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"27 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90199573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A critical examination of the interaction of crisis leadership & corporate reputation","authors":"E. Fragouli","doi":"10.24052/bmr/v11nu01/art-11","DOIUrl":"https://doi.org/10.24052/bmr/v11nu01/art-11","url":null,"abstract":"Effective leadership in dealing with a crisis is of critical importance since crisis situations often put companies or organizations at high risks threatening their reputation, stability & survival. Considering that a crisis can present itself in a number of different ways, as well as there are multiple factors that affect individual leadership styles. a leader must be able to distinguish between these ways and adapt the right style and behaviours accordingly. This paper, through a critical literature review methodology, explores ‘how’ leadership underpins corporate reputation in a crisis situation reviewing also the key factors influencing leadership effectiveness in such stressful situations. The study concludes that the leadership role is important in supporting the corporate reputation in a crisis situation and suggests that practitioners must comprehend different dimensions of crisis that affect leadership styles, allowing for effective management of the situation. Additionally, the study emphasizes that different preparations, precautions, and adaptations must be considered before choosing a leadership style to effectively navigate the organisation through crisis. The study confirms that a good reputation helps corporations to gain the trust of consumers and reduce the losses caused by the crisis, as well as, corporations in crisis should choose appropriate leadership style so that leaders to create a culture that could predict threats and risks.","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"15 1","pages":"97-111"},"PeriodicalIF":0.0,"publicationDate":"2020-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74552890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Faktor–faktor yang berpengaruh terhadap audit delay","authors":"Hadi Sucipto","doi":"10.21067/mbr.v4i1.4768","DOIUrl":"https://doi.org/10.21067/mbr.v4i1.4768","url":null,"abstract":"Tujuan penelitian ini adalah untuk mengetahui pengaruh ukuran perusahaan, profitabilitas, jenis pendapat auditor, ukuran kantor akuntan publik dan  debt to equity ratio terhadap Audit Delay di dalam perusahaan Sub Sektor Food and Beverages yang terdaftar di Bursa Efek Indonesia. Penelitian ini adalah penelitian kausal komparatif dengan menggunakan pendekatan kuantitatif. Populasi dan sampel dalam penelitian ini adalah perusahaan sub sektor food and beverages yang terdaftar di Bursa Efek Indonesia pada tahun 2014–2018. Pengujian dalam penelitian ini menggunakan program SPSS for windows. Penelitian menunjukan hasil bahwa ukuran perusahaan, profitabilitas dan ukuran kantor akuntan publik dan debt to equity ratio tidak berpengaruh terhadap audit delay. Sedangkan jenis pendapat auditor berpengaruh terhadap audit delay.","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73479962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pengaruh harga dan lokasi terhadap keputusan pembelian produk jasa","authors":"Suratmiyati Suratmiyati, Yudhi Anggoro","doi":"10.21067/mbr.v4i1.4629","DOIUrl":"https://doi.org/10.21067/mbr.v4i1.4629","url":null,"abstract":"Penelitian bertujuan untuk mengetahui pengaruh harga dan lokasi terhadap  keputusan pembelian produk jasa di Villa Victoria Boutique Residences Malang. Metode penelitian menggunakan deskriptif kuantitatif, pengambilan sampel non probability sampling dengan metode accidental sampling. Penelitian ini dilakukan pada konsumen Villa Victoria Boutique Residences dengan jumlah sampel sebanyak 87 responden. Pengukuran terhadap variable-variabel dalam penelitian ini dilakukan dengan menggunakan skala Likert. Teknik analisis menggunakan analisis Regresi Linear Berganda. Hasil penelitian menunjukkan bahwa secara parsial harga tidak berpengaruh signifikan terhadap keputusan pembelian, sedangkan lokasi berpengaruh signifikan terhadap keputusan pembelian.","PeriodicalId":34812,"journal":{"name":"AFEBI Management and Business Review","volume":"93 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84170100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}