JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia最新文献

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Pengaruh Gaya Kepemimpinan, Kompensasi dan Motivasi terhadap Kinerja Karyawan 领导风格、薪酬和激励对员工绩效的影响
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-08-31 DOI: 10.59422/lmsdm.v1i02.137
Tri Mulyani, Sukatno Sukatno
{"title":"Pengaruh Gaya Kepemimpinan, Kompensasi dan Motivasi terhadap Kinerja Karyawan","authors":"Tri Mulyani, Sukatno Sukatno","doi":"10.59422/lmsdm.v1i02.137","DOIUrl":"https://doi.org/10.59422/lmsdm.v1i02.137","url":null,"abstract":"Dalam menjalankan bisnisnya, perusahaan harus dapat mengelola strategi usaha dengan baik dan menjaga sumber daya manusia yang dimiliki sebagai komponen perencana dan penggerak guna mencapai tujuan pada organisasi yang harus terus di kembangkan. Pengelolaan yang baik dari sistem manajemen sumberdaya manusia akan menghasilkan suatu kinerja yang baik pula untuk perusahaan. Penelitian ini bertujuan untuk mengetahui Pengaruh Gaya Kepemimpinan, Kompensasi dan Motivasi secara parsial Terhadap Kinerja Karyawan dan untuk mengetahui Pengaruh Gaya Kepemimpinan, Kompensasi dan Motivasi secara simultan terhadap Kinerja Karyawan. Jenis penelitian menggunakan metode kuantitatif. Populasi nya adalah seluruh karyawan PT Indocorr Packaging Cikarang yang berjumlah 222 karyawan. Jumlah sample sebanyak 143 responden. Teknik pengambilan sampel yang di gunakan adalah teknik sampling purposive dengan rumus Slovin. Teknik pengumpulan data yang di gunakan adalah kuesioner. Teknik analisis data yang di gunakan adalah teknik analisis regresi linier berganda. Hasil analisis menunjukan bahwa nilai uji t secara parsial, Gaya kepemimpinan memperoleh nilai Signifikasi 0,000 dan t hitung sebesar 14.898. Kompensasi memperoleh nilai signifikasi 0,000 dan t hitung 5.553. Motivasi memperoleh nilai signifikasi 0,000 dan t hitung 8.174. Hasil uji f secara simultan Gaya Kepemimpinan, Kompensasi dan Motivasi memperoleh nilai signifikasi 0,000 dan nilai f hitung sebesar 20.665.Hasil penelitian ini menyimpulkan bahwa gaya kepemimpinan, kompensasi dan motivasi berpengaruh signifikan secara parsial dan simultan terhadap kinerja karyawan PT. Indocorr Packaging Cikarang.","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136037068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Vania Dominique Telaumbanua 1, Ryani Dhyan Parashakti 2 (Universitas Dian Nusantara, Fakultas Bisnis dan Ilmu Sosial: Jurnal Manajemen Sumber Daya Manusia (MSDM) van Dominique telaubanua 1, Ryani Dhyan Parashakti 2 (Dian群岛大学,商业与社会科学学院:人力资源管理期刊(MSDM)
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-08-31 DOI: 10.59422/lmsdm.v1i02.106
Vania Dominique Telaumbanua Vania, Ryani Dhyan Parashakti
{"title":"Vania Dominique Telaumbanua 1, Ryani Dhyan Parashakti 2 (Universitas Dian Nusantara, Fakultas Bisnis dan Ilmu Sosial: Jurnal Manajemen Sumber Daya Manusia (MSDM)","authors":"Vania Dominique Telaumbanua Vania, Ryani Dhyan Parashakti","doi":"10.59422/lmsdm.v1i02.106","DOIUrl":"https://doi.org/10.59422/lmsdm.v1i02.106","url":null,"abstract":"Based on Leadership Style, Communication and Work Environment which are so important in the company. Because Leadership Style governs all internal and external processes of the company in terms of leading behavior. For example, good leadership comes from a leadership spirit that has a pattern of behavior that shows firmness, wisdom, and so on. Because Communication regulates the process of conveying information so that the information conveyed can be well received, both for one direction and for two directions or more, either directly or indirectly. Because the Work Environment regulates patterns of behavior in the company as a whole in the environment where employees or Human Resources (HR) work. Therefore the Leadership Style, Communication and Work Environment is one that is really needed and one that influences all aspects of the company. The method that researchers use is to use quantitative, associative and causal. So the purpose of this study is to find out what Leadership Style, Communication and Work Environment are suitable for each company and how to apply it to each company and of course to share the knowledge that researchers have obtained based on the results of this research.
 Keywords: Leadership Style, Communication, Work Environment and Employee Loyalty","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"84 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136037067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pengaruh Kedisiplinan, Kepemimpinan dan Lingkungan Kerja terhadap Kinerja Karyawan 工作环境对员工绩效的影响
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-08-31 DOI: 10.59422/lmsdm.v1i02.84
Didin Hikmah Perkasa, Ceci Arbaina, Setiyo Purwanto, Ovi Hamidah Sari, Achmad Tarmiji
{"title":"Pengaruh Kedisiplinan, Kepemimpinan dan Lingkungan Kerja terhadap Kinerja Karyawan","authors":"Didin Hikmah Perkasa, Ceci Arbaina, Setiyo Purwanto, Ovi Hamidah Sari, Achmad Tarmiji","doi":"10.59422/lmsdm.v1i02.84","DOIUrl":"https://doi.org/10.59422/lmsdm.v1i02.84","url":null,"abstract":"Kinerja menjadi salah satu bahan kajian dalam berbagai aspek khususnya dalam pengelolaan manajemen sumber daya manusia. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh Kedisiplinan, Kepemimpinan dan Lingkungan Kerja Terhadap Kinerja Kariyawan (Studi Pada BPJS Ketenagakerjaan Cabang DKI Jakarta). Desain penelitian menggunakan metode kuantitatif kausal yaitu mengetahui pengaruh antar variable yang diteliti. Alat pengumpulan data mengunakan kuisioner yang telah diuji validitas dan reliabilitasnya yang disebarkan kepada karyawan BPJS Ketenagakerjaan Cabang DKI Jakarta. Populasi yang diteliti pada penelitian ini sebanyak 50 orang, sedangkan sampel yang digunakan sebanyak 50 orang menggunakan teknik sampling jenuh. Analisis data dilakukan dengan menggunakan Smart-PLS (Partial Least Square) melalui pengujian outer model, inner model dan uji hipotesis. Tahap pertama membuat instrument penelitian pada masing-masing variable yang akan diteliti. Tahap kedua menguji instrument variable Kedisiplinan, Kepemimpinan, dan Lingkungan Kerja terhadap Kinerja Kariyawan. Hasil penelitian menunjukkan bahwa Kedisiplinan dan Kepemimpinan Berpengaruh terhadap Kinerja Karyawan, sedangkan Lingkungan kerja tidak berpengairuh terhadap kinerja karyawan.
 
","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"106 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136037063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH KOMPENSASI, BEBAN KERJA DAN MOTIVASI TERHADAP KINERJA KARYAWAN PT KARYA SEJATI INDONESIA 补偿、工作负荷和动机对印尼实际工作人员绩效的影响
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-08-31 DOI: 10.59422/lmsdm.v1i02.105
None EVITA ADITIAWATI, Ryani Dhyan Parashakti
{"title":"PENGARUH KOMPENSASI, BEBAN KERJA DAN MOTIVASI TERHADAP KINERJA KARYAWAN PT KARYA SEJATI INDONESIA","authors":"None EVITA ADITIAWATI, Ryani Dhyan Parashakti","doi":"10.59422/lmsdm.v1i02.105","DOIUrl":"https://doi.org/10.59422/lmsdm.v1i02.105","url":null,"abstract":"Abstrak : Sumber Daya Manusia (SDM) adalah individu yang bekerja sebagai penggerak suatu organisasi, baik institusi maupun perusahaan dan berfungsi sebagai aset yang harus dilatih dan dikembangkan kemampuannya. Fenomena dalam penelitian ini adalah adanya permasalahan Kinerja karyawan yang berdampak pada penurunan tingkat penjualan. Berdasarkan hasil observasi peneliti dilapangan bahwa penurunan kinerja karyawan disebabkan oleh beberapa hal yaitu Kompensasi, Motivasi dan Beban kerja. tujuan penelitian ini Untuk menganalisis pengaruh kompensasi kerja terhadap kinerja karyawan. Untuk menganalisis pengaruh beban kerja terhadap kinerja karyawan. Untuk menganalisis pengaruh motivasi kerja terhadap kinerja karyawan. Dalam proposal penelitian ini menggunakan metode kuantitatif. Pengumpulan data dengan menggunakan kuesioner, dibuat sejumlah pertanyaan untuk diisi oleh responden. Penelitian ini tergolong dalam penelitian asosiatif, yaitu penelitian yang mencari hubungan atau pengaruh sebab akibat yaitu hubungan antara variabel bebas (X) terhadap variabel terikat (Y). Populasi dalam penelitian ini adalah semua karyawan yang bekerja PT. Karya Sejati Indonesia yang berjumlah 75 orang. Teknik pengambilan sampel yang digunakan adalah sampling jenuh, yaitu jumlah sampel digunakan keseluruhan. Metode yang digunakan dalam penelitian ini adalah dengan menggunakan metode Partial Least Square (PLS). Berdasarkan hasil Kompensasi berpengaruh positif dan signifikan terhadap kinerja pegawai. Beban kerja tidak berpengaruh terhadap kinerja karyawan sehingga perlu penelitian lebih lanjut. Dan Motivasi kerja berpengaruh positif dan signifikan terhadap kinerja.
 
 Kata kunci : Kompensasi, Beban kerja dan Motivasi kerja
","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136037066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pengaruh Pengembangan Karir, Kompetensi dan Konflik Kerja terhadap Kepuasan Kerja 职业发展、能力和工作满意度的影响
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-08-21 DOI: 10.59422/lmsdm.v1i02.119
Suwandi Suwandi, Bayu Bustomi, Rensi Suryanti
{"title":"Pengaruh Pengembangan Karir, Kompetensi dan Konflik Kerja terhadap Kepuasan Kerja","authors":"Suwandi Suwandi, Bayu Bustomi, Rensi Suryanti","doi":"10.59422/lmsdm.v1i02.119","DOIUrl":"https://doi.org/10.59422/lmsdm.v1i02.119","url":null,"abstract":"Kepuasan kerja adalah gambaran perasaan senang dan tidak senang seorang pegawai terhadap pekerjaan yang dil lakukan, dengan identifikasi hasil kerja yang telah dilakukan, pengakuan atasan atas pekerjaan yang telah dilakukan, kompensasi, pengembangan diri, pengawasan atasan dan hubungan keadaan emosional karyawan yang terjadi maupun tidak terjadi titik temu antara nilai balas jasa kerja karyawan dan perusahaan atau organisasi dengan tingkat nilai balas yang memang diinginkan oleh karyawan yang bersangkutan. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh Pengembangan Karir, Kompetensi dan Konflik Kerja Terhadap Kepuasan kerja (Studi Kasus pada Satuan Pelayanan Wisma Lampung Jakarta). Desain penelitian menggunakan metode kuantitatif kausal yaitu mengetahui pengaruh antar variable yang diteliti. Alat pengumpulan data mengunakan kuisioner yang telah diuji validitas dan reliabilitasnya yang disebarkan melalui googleform. Populasi yang diteliti pada penelitian ini sebanyak 50 orang, menggunakan teknik sampling jenuh. Analisis data dilakukan dengan menggunakan Smart-PLS (Partial Least Square) melalui pengujian outer model, inner model dan uji hipotesis. Hasil penelitian menunjukkan bahwa Variabel Pengembangan karir berpengaruh terhadap Kepuasan kerja , Variabel Kompetensi berpengaruh terhadap Kepuasan kerja dan Konflik Kerja berpengaruh terhadap Kepuasan kerja pada Satuan Pelayanan Wisma Lampung Jakarta.","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135875937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Performance Appraisal among Civil Servants through Electronic Performance (E-Performance) at Badan Kepegawaian Daerah (BKD) of Karo Regency, North Sumatera Province 在北苏门答腊省Karo Regency的Badan Kepegawaian Daerah (BKD),通过电子绩效(E-Performance)对公务员进行绩效评估
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-06-26 DOI: 10.33701/jmsda.v11i1.3104
Tumija Tumija, dan Bukit
{"title":"Performance Appraisal among Civil Servants through Electronic Performance (E-Performance) at Badan Kepegawaian Daerah (BKD) of Karo Regency, North Sumatera Province","authors":"Tumija Tumija, dan Bukit","doi":"10.33701/jmsda.v11i1.3104","DOIUrl":"https://doi.org/10.33701/jmsda.v11i1.3104","url":null,"abstract":"This study examined the implementation of electronic performance (e-performance) appraisal for Civil Servants, and identified the obstacles and efforts made. A qualitative descriptive method with an inductive approach was used, while the data were collected through observation, documentation, and interviews. The data were then analyzed through several steps; data reduction, data display, and inference. Findings indicate that the performance assessments of Civil Servants through e-performance are satisfactory and comply with the Standard Operating Procedures outlined in Regent Regulation Number 36 of 2017. However, improvement in terms of service quality and accountability can be promoted. The obstacles encountered in evaluating performance through e-performance include inadequate infrastructure, employees' resistance to mindset change, and the absence of a connection between e-performance and employee work goals (SKP). Efforts have been made to address these challenges, such as adding necessary infrastructure and organizing socialization sessions on e-performance operation. The author advises conducting training specifically related to e-performance operations and refining the e-performance program to integrate it with employee work goals (SKP).ABSTRAKTujuan penelitian ini untuk mengetahui pelaksanaan penilaian kinerja Aparatur Sipil Negara (ASN) menggunakan electronic performance (e-performance), hambatan serta upaya yang dilakukan. Penelitian ini menggunakan metode deskriptif kualitatif dengan pendekatan induktif. Dalam memperoleh data menggunakan cara observasi, dokumentasi, dan wawancara. Sedangkan untuk analisis data yang menggunakan reduksi data, tampilan data, dan inferensi. Adapun hasil penelitian menunjukkan penilaian kinerja ASN melalui electronic performance (e-performance) yang sudah cukup baik dan sudah berjalan sesuai Standart Operasional Prosedur berdasarkan Peraturan Bupati Nomor 36 Tahun 2017, namun perlu ditingkatkan dalam aspek kualitas pelayanan dan akuntabilitas. Hambatan dalam penilaian kinerja melalui e-performance adalah kurangnya sarana prasarana, pegawai belum mengubah pola pikir dan e-performance belum tersambung dengan sasaran kerja pegawai (SKP). Upaya yang dilakukan menambah sarana prasarana yang dibutuhkan, mengadakan sosialisasi cara pengoperasian e-performance. Saran yang diberikan sebaiknya mengadakan pelatihan terkait operasional e-performance dan menyempurnakan program e-performance yang terintegrasi dengan sasaran kerja pegawai (SKP).","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"84 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90831934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evaluation of Competence Certification for The Prospective Graduates of Institut Pemerintahan Dalam Negeri Year 2020-2022 2020-2022年印度国立理工学院毕业生能力认证评估
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-06-26 DOI: 10.33701/jmsda.v11i1.3279
Eskandar Eskandar
{"title":"Evaluation of Competence Certification for The Prospective Graduates of Institut Pemerintahan Dalam Negeri Year 2020-2022","authors":"Eskandar Eskandar","doi":"10.33701/jmsda.v11i1.3279","DOIUrl":"https://doi.org/10.33701/jmsda.v11i1.3279","url":null,"abstract":"The Institute of Home Affairs Governance (IPDN) has been conducting competency certification for prospective graduates since 2020. However, one of the major issues encountered was the lack of accreditation and coordination with the National Agency of Profession Certification (BNSP) or a Professional Certification Institute (LSP). Therefore, it is crucial to evaluate the implementation of competency certification for prospective IPDN graduates from 2020 to 2022. This study assessed the context, input, process, and product aspects of the certification process using an evaluative approach using the CIPP model and quantitative descriptive methods. Data were collected through questionnaires, interviews, and documentation analysis. The analysis utilized the CIPP evaluation model, which encompassed the context, input, process, and product dimensions. The findings indicate that the overall evaluation of the implementation of competency certification for prospective IPDN graduates from 2020 to 2022 falls under the non-conforming criteria. Specifically, the context dimension is strongly appropriate, while the input and process dimensions are deemed not Appropriate, and the product dimension is strongly inappropriate. It is important to note that the implementation of competency certification for prospective IPDN graduates in this period lacks legal validity as it does not align with BNSP coordination. To address these issues, it is recommended that IPDN promptly establishes an LSP as a BNSP-certified educational institution and enhances the competence and number of BNSP-licensed assessors based on the specific needs of each Study Program. In the meantime, competency certification for prospective IPDN graduates can be conducted through a selection system. \u0000  \u0000ABSTRAK \u0000Institut Pemerintahan Dalam Negeri (IPDN) telah melaksanakan sertifikasi kompetensi bagi calon lulusannya sejak Year 2020. Salah satu permasalahan yang muncul adalah pelaksanaan sertifikasi kompetensi tidak dilaksanakan dan tidak terakreditasi oleh Badan Nasional Sertifikasi Profesi (BNSP) atau Lembaga Serifikasi Profesi (LSP). Untuk itu perlu dilakukan evaluasi pelaksanaan sertifikasi kompetensi bagi calon lulusan IPDN Year 2020-2022. Tujuan penelitian ini adalah untuk mengevaluasi pelaksanaan sertifikasi kompetensi bagi calon lulusan IPDN, dari aspek konteks, aspek input, aspek proses, dan aspek produk. Penelitian ini merupakan penelitian evaluatif dengan menggunakan model CIPP dengan pendekatan deskriptif kuantitatif. Teknik pengumpulan data menggunakan teknik angket, wawancara, dan dokumentasi. Alat analisis menggunakan model evaluasi CIPP yang meliputi aspek Konteks, Input, Proses, dan Produk. Hasil penelitian menunjukkan bahwa evaluasi pelaksanaan sertifikasi kompetensi bagi calon lulusan IPDN Year 2020-2022 dengan menggunakan model CIPP, secara umum berada pada kriteria Inappropriate, dengan rincian kriteria pada Dimensi Konteks Very Appropriate, Dimensi Input dan Dimensi Proses Inappro","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"35 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86640431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Influence of DKUPP Performance Quality on Service Quality of E-UMKM through Performance Management in Probolinggo City 探索市DKUPP绩效质量对E-UMKM服务质量的影响
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-06-26 DOI: 10.33701/jmsda.v11i1.3161
Nurul Jannah Lailatul Fitria
{"title":"The Influence of DKUPP Performance Quality on Service Quality of E-UMKM through Performance Management in Probolinggo City","authors":"Nurul Jannah Lailatul Fitria","doi":"10.33701/jmsda.v11i1.3161","DOIUrl":"https://doi.org/10.33701/jmsda.v11i1.3161","url":null,"abstract":"The performance of government state officials needs to be improved as they shall deliver quality public services. In particular, public service improvement should regard the advancements of information communication technology and utilize innovative programs. The government of Probolinggo City has launcehed E-UMKM card program as an innovative program. E-UMKM card program plays a pivotal role in supporting and empowering micro, small, and medium enterprises (MSMEs). This research was conducted to investigate the influence of state officials’ performance quality on service quality, with a specific focus on performance management. This descriptive quantitative was conducted between January and February 2023 in Probolinggo City. Questionnaires, observation, and documentation techniques were employed for data collection from 100 respondents, which were subsequently analyzed using Smart-PLS. The findings revealed that the Performance Quality of DKUPP Probolinggo City State Officials can positively impact the improvement of Public Service Quality moderated by performance management in the E-UMKM Card Program. \u0000  \u0000ABSTRAK \u0000Aparatur negara dalam pemerintahan bekerja dengan memberikan pelayanan publik. Kinerja aparatur negara perlu ditingkatkan untuk meningkatkan Service Quality yang lebih baik. Hal ini juga berkaitan dengan performance management sebagai bentuk penyelenggaraan pelayanan sektor publik oleh para aparatur negara. Terutama pelayanan publik yang dikembangkan sesuai dengan perkembangan tekonologi informasi komunikasi melalui program inovasi. Salah satu inovasi yang dilakukan oleh Pemerintah Kota Probolinggo adalah adanya program kartu E-UMKM. Kartu E-UMKM digunakan sebagai dukungan optimal dalam pengembangan dan pemberdayaan UMKM. Sehingga penulis melakukan riset tentang pengaruh Officials’ Performance Quality terhadap Service Quality yang diperkuat dengan manajemen kinerja. Riset ini termasuk pada riset dengan pendekatan kuantitatif deskriptif dengan teknik kuesioner, observasi, dan dokumentasi. Riset ini diselenggarakan pada bulan Januari dan Februari di Tahun 2023. Penghimpunan data sebanyak 100 responden, diolah menggunakan Smart-PLS. Hasil penelitian memaparkan bahwa Officials’ Performance Quality DKUPP Kota Probolinggo dapat memberikan pengaruh dalam peningkatan Public Service Quality dengan dimoderasi oleh Performance Management Pada Program Kartu E-UMKM.","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"151 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78414139","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Performance Assessment Team’s Performance in Filling The Position of The Sub-District Head in Buru Selatan District Maluku Province 绩效考核小组在马鲁古省布鲁塞拉坦区填补街道负责人职位方面的表现
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-06-26 DOI: 10.33701/jmsda.v11i1.3242
Rikha Murliasari, Yusi Eva Batubara
{"title":"Performance Assessment Team’s Performance in Filling The Position of The Sub-District Head in Buru Selatan District Maluku Province","authors":"Rikha Murliasari, Yusi Eva Batubara","doi":"10.33701/jmsda.v11i1.3242","DOIUrl":"https://doi.org/10.33701/jmsda.v11i1.3242","url":null,"abstract":"This research aimed to investigate the performance of the Civil Servants’ Performance Assessment Team in the appointment of sub-district head position in South Buru Regency. This research also identified both supporting and hindering factors as well as the efforts made to overcome existing obstacles. This qualitative descriptive research was performed using an inductive approach. Both primary and secondary data sources were utilized in this research. The data analysis techniques included data selection, classification, and verification. The data sources encompassed physical locations, individuals, and written materials. Data collection methods comprised interviews, observations, and documentation. The observations revealed that the performance of the Civil Servants’ Performance Assessment Team in filling the sub-district head position in South Buru Regency deviated from applicable regulations, as it failed to adhere to objective assessment during the implementation process. The efforts made to address this issue involved participation in education and training programs, adherence to primary responsibilities and functions, and budget requests to the South Buru Regency government to enhance the deficient facilities and infrastructure supporting the team's performance. To improve the process of selecting sub-district heads and minimize external influences, the author recommended policy reformulation that incorporated the principles of a merit system, thus promoting objectivity.ABSTRAK \u0000Penelitian ini bertujuan untuk mengetahui bagaimana kinerja Tim Penilai Kinerja PNS dalam pengisian jabatan camat di Kabupaten Buru Selatan, disamping itu juga untuk mengetahui faktor pendukung dan penghambat serta upaya yang dilakukan dalam mengatasi kendala yang ada. Metode penelitian yang digunakan adalah metode penelitian deskriptif kualitatif dengan pendekatan induktif. Sumber data pada penelitian ini adalah sumber data primer dan sekunder. Teknik analisis data yang digunakan adalah menyeleksi data, klasifikasi data dan verifikasi data. Sumber data yang digunakan place, person dan paper. Teknik pengumpulan data meliputi wawancara, observasi dan dokumentasi. Hasil pengamatan menggambarkan bahwa kinerja Tim Penilai Kinerja PNS dalam pengisian jabatan camat di Kabupaten Buru Selatan belum sesuai dengan peraturan yang berlaku karena dalam proses pelaksanaanya mengabaikan penilaian secara objektif. Upaya yang telah dilakukan adalah dengan mengikuti pelaksanaan pendidikan dan latihan, bekerja sesuai dengan tupoksi, mengajukan anggaran kepada pemerintah Kabupaten Buru Selatan untuk dapat melengkapi sarana dan prasarana yang masih kurang dalam menunjang kinerja Tim Penilai Kinerja PNS. Adapun saran dari penulis menegenai pengisian jabatan camat adalah merumuskan kembali kebijakan-kebijakan dengan memperhatikan prinsip-prinsip merit system sehingga dapat meminimalisir intervensi dan pengaruh luar yang menyebabkan proses pemilihan jabatan camat menjadi tidak objektif. \u0000 ","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"13 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74791220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Roles of The Office of Public Works and Spatial Planning (PUPR) in Flood Prevention Program in Bengkulu City, Bengkulu Province 公共工程和空间规划办公室(PUPR)在Bengkulu省Bengkulu市防洪项目中的作用
JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia Pub Date : 2023-06-26 DOI: 10.33701/jmsda.v11i1.3202
Serly Wulandari, Wetta Putri Lestari, I. Putu, Harum Semadi
{"title":"The Roles of The Office of Public Works and Spatial Planning (PUPR) in Flood Prevention Program in Bengkulu City, Bengkulu Province","authors":"Serly Wulandari, Wetta Putri Lestari, I. Putu, Harum Semadi","doi":"10.33701/jmsda.v11i1.3202","DOIUrl":"https://doi.org/10.33701/jmsda.v11i1.3202","url":null,"abstract":"Bengkulu City is situated in a geographical location that makes it susceptible to various natural disasters caused by climate, weather, and other natural factors. Human activities, such as the mismanagement of drainage systems, contribute to the occurrence of floods in the city. The responsibility for addressing these floods falls upon the Public Works and Spatial Planning Service (PUPR), which is tasked with providing basic services and managing regional government affairs in accordance with Law Number 23 of 2014 concerning Regional Government. While PUPR has achieved a percentage of its drainage maintenance targets in 2020, flooding continues to affect certain areas of Bengkulu City. Hence, this study aims to investigate the role of PUPR Service in preventing recurrent flooding in the city. A descriptive qualitative design with an inductive approach was employed for the research, utilizing interviews, observation, and documentation as data collection techniques. The selection of informants was based on purposive and snowball sampling techniques. Data analysis involved data reduction, presentation, and drawing conclusions through data triangulation to ensure validity. The study findings reveal that PUPR Service's role in flood prevention is guided by the Bengkulu Mayor Regulation Number 56 of 2016, which outlines the functions and responsibilities of Bengkulu City Regional Offices. While the results have been somewhat satisfactory, they are not yet optimal due to several obstacles in the field. These challenges include a shortage of skilled personnel, damaged equipment, budget deficits, a lack of a comprehensive drainage development plan, waste management issues, and uncontrolled urbanization.ABSTRAK \u0000Kondisi geografis yang dimiliki Kota Bengkulu menjadikannya sebagai salah satu daerah rawan bencana alam yang diakibatkan oleh iklim, cuaca atau faktor alamiah. Bencana alam yang terjadi juga disebabkan oleh faktor non alamiah yang dilakukan oleh manusia, sebagai contoh adalah banjir. Banjir di kota Bengkulu ditangani oleh Dinas Pekerjaan Umum dan Penataan Ruang (PUPR) sebagai salah satu pelaksana pelayanan dasar dan penyelenggara urusan pemerintahan daerah Kabupaten/Kota sebagaimana amanah Undang-Undang Nomor 23 Tahun 2014 tentang Pemerintahan Daerah. Pada tahun 2020, capaian persentase realisasi penanganan drainase kondisi baik, rasionya melebihi dari persentase target capaian. Namun, banjir masih saja terjadi pada beberapa titik lokasi di Kota Bengkulu. Penelitian ini bertujuan untuk mengetahui peranan Dinas PUPR dalam mencegah terjadinya banjir berulang di Kota Bengkulu. Metode penelitian yang digunakan adalah desain kualitatif deskriptif dengan pendekatan induktif. Teknik pengumpulan data menggunakan wawancara, observasi, dan dokumentasi. Infoman ditentukan dengan teknik purposive and snowball sampling. Analisis data dilakukan dengan cara reduksi data, penyajian data dan penarikan kesimpulan dengan menguji keabsahan data menggunakan triangulas","PeriodicalId":34643,"journal":{"name":"JENIUS Jurnal Ilmiah Manajemen Sumber Daya Manusia","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90239905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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