TEMATICS: Technology ManagemenT and Informatics Research Journals最新文献

{"title":"ANALYSIS OF USER SATISFACTION OF THE SI SEMAR LAYAK APPLICATION AT THE CLASS I IMMIGRATION OFFICE TPI SEMARANG USING FUZZY SERVICE QUALITY","authors":"G. B. Hertantyo, I. A. Prabadhi, Abdullah Muhaimin Hanafi","doi":"10.52617/tematics.v3i1.300","DOIUrl":"https://doi.org/10.52617/tematics.v3i1.300","url":null,"abstract":"Service quality is a very important factor for service providers in getting customer satisfaction. Improving service quality can be done by fulfilling the wishes expected by customers. A service that is considered to have good quality if the service provided can exceed the expectations of the customer. In this study, we will discuss the analysis of services provided by the Immigration Office Class I TPI Semarang through the SI SEMAR LAYAK application. The method used is Fuzzy Service Quality. From the results of the analysis, the Gap values for each dimension are: Tangible, 1.019; Reliability, 0.840; Responsiveness, 0.889; Assurance, 0.343 and Empathy 0.617 with an average value of 0.741. A positive Gap value indicates that the services provided by the Immigration Office Class I TPI Semarang through the SI SEMAR LAYAK application have been able to exceed the expectations of the applicant.","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128998791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"DIGITAL LIBRARY APPLICATION POLYTECHNIC IMMIGRATION BASED WEBSITE","authors":"Priati Assiroj, W. Wilonotomo, Akbariyatn Darma Putra","doi":"10.52617/tematics.v3i1.301","DOIUrl":"https://doi.org/10.52617/tematics.v3i1.301","url":null,"abstract":"Immigration Polytechnic Library is a knowledge resource for the academic community of Immigration Polytechnic. In carrying out the work process, the Immigration Polytechniclibrary uses a conventional librarysystem. Nevertheless, in its implementation, there are some shortcomings. Suchas the book’s physical condition that is easily damaged, the limited number of books with the same title, and the inhibition of members to borrow books directly due to the distance or due to covid-19 pandemic. This research aims to find out the Immigration Polytechnic Library business process current condition and give the illustration about the planningof Immigration Polytechnic Digital Libraryweb-based. This research needs to be carried out since it’s able to help solve the problem that occur in the work process of Immigration Polytechnic Library and as a contribution to Immigration Polytechnic by giving an innovation in the form of digital library application web-based. The design of the application uses the system development life cycle (SDLC) method. The result of this study is a prototype of a website-based digital library application that later can be applied and used by Immigration Polytechnic.","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"118 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117287823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"HANDLING STRATEGY COMPLAINTS OF APAPO AND WALK-IN PASSPORT SYSTEM APPLICATIONS IN IMMIGRATION OFFICE OF NON-BORDER CONTROL SOUTH JAKARTA","authors":"Virza Shalia Agviani","doi":"10.52617/tematics.v2i2.104","DOIUrl":"https://doi.org/10.52617/tematics.v2i2.104","url":null,"abstract":"\u0000 \u0000The development of information technology has entered into various aspects of public services in various fields. This also occurs in the scope of immigration with the concept of New Public Service (NPS). The NPS can be implemented with several innovations in the form of new products, services and technologies. In the current era of globalization, the public views that service development is a need that should exist. This research was conducted to confirm how or strategies to resolve applicant complaints regarding the passport queuing registration policy, and its benefits in being able to find out the constraints and shortcomings that are owned so that it can optimize the use of the queuing system and can and can also conclude how the implementation should be implemented in order to minimize passport applicant complaint. \u0000 \u0000 \u0000 ","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123816978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"DESIGN OF DATA MINING METHOD IN MAKING INTELLIGENT RESULTS REPORT TO PREVENT CRIMINAL ACTS OF TERRORISM IN THE SEMARANG IMMIGRATION OFFICE","authors":"Y. Prasetyo, Politeknik Imigrasi","doi":"10.52617/tematics.v2i2.105","DOIUrl":"https://doi.org/10.52617/tematics.v2i2.105","url":null,"abstract":"\u0000 \u0000The events of September 11 in the United States changed the world's understanding of terrorism. Terrorism is now understood as a transnational event. Countries in the world are trying to ratify legal instruments on the prevention and suppression of terrorism. Indonesia as a country that requires income from international migration events requires immigration to play an active role in preventing terrorism. With the rapid development of technology, data mining techniques on social media can be utilized to carry out cyber intelligence. This study aims to determine data mining techniques on social media twitter to prevent terrorism. This research uses descriptive qualitative research methods with the help of the socio-psychological narcissistic theory, intelligence, and data mining. The analysis was performed using data reduction techniques. This study will explain how data mining techniques on social media can be used to create immigration intelligence reports. This research is expected to be applied to the making of daily intelligence reports at the Semarang Immigration Office. \u0000 \u0000 \u0000 ","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121996780","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ANALYSIS OF PUBLIC SERVICE RECORDS MANAGEMENT AT IMMIGRATION OFFICCE CLASS I TPI YOGYAKARTA","authors":"Zaky Umar Rachman","doi":"10.52617/tematics.v2i2.108","DOIUrl":"https://doi.org/10.52617/tematics.v2i2.108","url":null,"abstract":"Public service always gets special attention from the Immigration Office Class I TPI Yogyakarta as a government agency that has the task of providing immigration services to the community, the breadth of the work area that has led to the high number of services carried out which is then accompanied by the high number of public service archives created, one of the steps taken to deal with this is the use of information technology in the process of managing archives. In this study, we used qualitative-descriptive methods used to explain how the process of managing public service archives is owned and to get an idea of how information technology is implemented at the Immigration Office of Class I TPI Yogyakarta.  The results found from this study are still found constraints on the process of managing public service archives which then cause the process of managing public service archives can’t be carried out properly, then related to the application of information technology devices in the Immigration Office Class I TPI Yogyakarta has been carried out in accordance with the prevailing rules but in its implementation, there are still obstacles especially related to human resources. Therefore, The Immigration Office class I TPI Yogyakarta needs to continue to improve to maximize the process of managing public service archives and maximize the use of information technology that has been implemented.","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125391418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ENHANCEMENT THE EFFECTIVENESS OF GOVERNMENT COMMUNICATIONS IN INFOGRAPHIC IMMIGRATIONS THROUGH SOCIAL MEDIA PLATFORM","authors":"Riyan Herriandi Putra","doi":"10.52617/tematics.v2i2.97","DOIUrl":"https://doi.org/10.52617/tematics.v2i2.97","url":null,"abstract":"\u0000 \u0000The infographic content published by the Immigration Technical Service Unit is considered to have not maximized regarding the use of design elements referring to Visual Communication Design Theory. This is due to the lack of the public relations staff’s knowledge of the theory and their educational background that are not related to communication design. The purposes of this research are to know the quality of government communication through infographic media and the importance of infographic media as a means to spread information, especially immigration information as well as this study has the impact of proposing standardization on the infographics published by each technical service unit under the Directorate General of Immigration. In this study, the authors used a qualitative approach with descriptive methods by collecting data through interviewing techniques for respondents and observations made in a comprehensive manner. in the network to get credible data. The results of this study are proven that the use of design elements in Visual Communication Design Theory has not been maximal in the place where the author conducted the research. Therefore the authors provide a recommendation for the existence of guidelines that contain standardization of infographic layout designs that will equalize all design elements for use by designers in each Immigration Technical Service Unit. In addition, to improve image and positive public perceptions of each Immigration Technical Service Unit as well as increase public confidence in in an information that published by each Immigration Technical Service Unit. \u0000 \u0000 \u0000 ","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126657403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"BUFFER ANALYSIS OF THE REACH OF PASSPORT ISSUING SERVICES USING GEOGRAPHIC INFORMATION SYSTEM (GIS) APPLICATIONS (CASE STUDY OF YOUR KUALANAN PASSPORT SERVICE UNIT)","authors":"Yusuf Junianto","doi":"10.52617/tematics.v2i2.106","DOIUrl":"https://doi.org/10.52617/tematics.v2i2.106","url":null,"abstract":"\u0000 \u0000The government organizes public services in the immigration sector in terms of issuing passports through the Directorate General of Immigration which has the responsibility of carrying out immigration functions and determining service standards for each Technical Service Unit owned. In providing public services, the TPI Medan Special Class I Immigration Office is responsible for four districts and two cities covering Langkat Regency, Deli Serdang Regency, Serdang Bedagai Regency, Karo Regency, Medan City and Binjai City. With a large enough working area, it is necessary to establish an Office Work Unit or Passport Service Unit as an effective and efficient way to carry out immigration functions and to bring services closer to the public. \u0000            The establishment of an Office Work Unit (UKK) and a Passport Service Unit (ULP) based on the workload of the Technical Implementing Unit is very broad so it is necessary to establish an Office Work Unit and Passport Service Unit to optimize immigration functions to the community. The aim is that every community can get the fulfillment of service needs in accordance with the laws and regulations governing the delivery of public services. In the framework of establishing an Office Work Unit (UKK) and Passport Service Unit (ULP), it is necessary to determine a strategic location and can be reached by the community so that it can achieve its maximum function. \u0000            The Kualanamu Passport Service Unit is located in the Kualanamu Airport area, which is located in Beringin District. Therefore, this study aims to analyze strategic locations in determining the location of ULPs. In order to analyze the location and range of services, a spatial buffering analysis was carried out as well as theories that were considered relevant, such as the theory of Von Thunen, Weber and Christaller. From the spatial analysis process carried out, it can be seen that a strategic location in the formation of ULPs so that the range of services provided can meet the needs of the community. \u0000 \u0000 \u0000 ","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129682369","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"USE OF INFORMATION TECHNOLOGY IN THE PANDEMIC TIME OF COVID-19 (CASE STUDY AT TPI DENPASAR CLASS I IMMIGRATION OFFICE)","authors":"I. K. A. Pranata","doi":"10.52617/tematics.v2i1.96","DOIUrl":"https://doi.org/10.52617/tematics.v2i1.96","url":null,"abstract":"The Covid-19 pandemic has made a transform in work culture that is done directly now to switch to providing services through an online-based system. Work system policies during the pandemic period are always changing and developing. The use of information technology is an option during the Covid-19 pandemic to minimize interactions with fellow humans and disentangle the crowd. This study aims to explain how the application of information technology during the Covid-19 pandemic, especially at the Denpasar Immigration Office of Border Control. The research method used in this research is descriptive qualitative method. The focus of this research is on the Denpasar Immigration Office of Border Control and Immigration Checkpoint in the seaport of Benoa. The results of this study can be seen that in general the use of information technology during the Covid-19 pandemic at the Denpasar Immigration Office of Border Control is a zoom meeting, simpeg kumham, sisumaker, applications and information systems on immigration techniques and the use of social media as a medium for disseminating immigration information. Researchers hope that they always carry out maintenance of hardware and software so that they can run optimally during the Covid-19 pandemic and always evaluate the use of information technology.","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129133410","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"REVIEW OF FLIP BARRIER GATE IMPLEMENTATION IN IMPROVING THE QUALITY OF PASSPORT APPLICATION SERVICES IN THE KANTOR IMIGRASI KELAS II NON-TPI KEDIRI","authors":"Muhammad Rizqi Ghozhali","doi":"10.52617/tematics.v2i1.90","DOIUrl":"https://doi.org/10.52617/tematics.v2i1.90","url":null,"abstract":"The practice of brokering is one of the concerns felt by the community at immigration services. The Directorate General of Immigration immediately followed up on the report, and appealed to all technical units of immigration to eradicate brokering practices and the practice of extortion (illegal levies) on immigration services. In line with this appeal, the Directorate General of Immigration made an online application called APAPO. \u0000Kantor Imigrasi Kelas II Non-TPI Kediri in follow-up to the practice of extortion and brokering also built the Flip Barrier Gate system. This system utilizes the use of RFID (Radio Frequent Identification) technology embedded in the access card. However, over time, this system began to find some problems. Among the obstacles that have arisen are the inactivity of this system because it is feared that it will become the center of the spread of COVID-19 due to the alternating use of access cards. \u0000In this research, development planning is carried out for the Flip Barrier Gate Class II Non-TPI Kediri Immigration Office. Flip Barrier Gate is integrated with APAPO through the use of QR code booking code as an access reader. In development planning, this study uses the system development theory described by Tata Sutabri. This phase consists of 5 stages, namely, system investigation, system analysis, system design, system implementation, system maintenance.","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"90 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131711384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"STRENGTHENING THE BORDER CONTROL MANAGEMENT SYSTEM IN THE FRAMEWORK OF SUPERVISION OF FOREIGNERS THAT HAS BEEN DENIED TO ENTER INTO INDONESIA","authors":"Rendji Sola Gracia Silalahi","doi":"10.52617/tematics.v2i1.94","DOIUrl":"https://doi.org/10.52617/tematics.v2i1.94","url":null,"abstract":"This research discusses the strengthening of Border Control Management (BCM) system in the context of monitoring foreigners who have been refused entry to Indonesian territory. The Border Control Management  system is the border management system that aims as a regional surveillance management system at state borders which aims to handle all forms of settlement of activities of crossing people both entering and leaving Indonesian territory, but to assist the supervision of foreigners who have entered Indonesian territory. It is deemed necessary to strengthen the system Border Control Management to assist immigration officials and immigration officers in detecting these foreigners. The writing method used in this final report is descriptive qualitative research a method by conducting interviews and surveys to the Immigration Checkpoints of Kualanamu International Airport and the Class 1 Special Immigration Office of TPI Medan. The results of the study show that by strengthening the system it Borders Control Management is felt that it can help immigration officers in making decisions.","PeriodicalId":339943,"journal":{"name":"TEMATICS: Technology ManagemenT and Informatics Research Journals","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132262933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}