Jurnal Manajemen Industri dan Logistik最新文献

{"title":"ANALISIS PENGARUH KOMPETENSI KERJA DAN BEBAN KERJA TERHADAP PRODUKTIVITAS KERJA SURVEYOR PADA KEGIATAN CONTAINER SURVEY DI DEPO BIMARUNA JAYA","authors":"W. Hadi, Kencana Verawati, Rani Ismorilda","doi":"10.21009/logistik.v14i2.23435","DOIUrl":"https://doi.org/10.21009/logistik.v14i2.23435","url":null,"abstract":"Bimaruna Jaya Depot is one of the companies engaged in services related to the handling and stacking of containers. This company is currently experiencing problems regarding employee work productivity which is decreasing from month to month from the achievement target. The purpose of this study was to determine whether work competence and workload affect the work productivity of surveyors in container survey activities at Bimaruna Jaya Depot. The research method used is direct observation to the field, distributing questionnaires to insurveyors and out, estimators, andsupervisors maintenance and repair and interviews with depot managers andsupervisors maintenance and repair. The type of research used is descriptive qualitative by distributing questionnaires and interviews, namely purposive sampling technique. The results of the study indicate that the work productivity of aofficer surveyor can be influenced by competence and workload with targets set by the company.","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79986699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ANALISIS PENGARUH CUSTOMER EXPERIENCE TERHADAP LOYALITAS PELANGGAN","authors":"Erick Lauren Ray (Politeknik APP), I. N. Wirya Artha (Politeknik APP), Erlita Khrisinta Dewi (Politeknik APP)","doi":"10.30988/jmil.v5i2.724","DOIUrl":"https://doi.org/10.30988/jmil.v5i2.724","url":null,"abstract":"abstractThis study aims to see the effect of sense, feel, act, think, relate on customer loyalty. The variables sense, feel, act, think and relate are part of the customer experience which are the independent variables, while the variable customer loyalty is the dependent variable. The object of this research is the visitors to the hoka-hoka bento restaurant or what is known as hokben. The target respondents for this study were 70 people spread across four hokben outlets in the South Jakarta area. The results of the study show that the variables sense, act and relate have a positive effect on customer loyalty in Hokben restaurant, while the variables feel and think do not have a significant effect on customer loyalty. The most dominant dimension of customer experience in this study is shown in the act experience variable.abstrakPenelitian ini bertujuan untuk melihat pengaruh antara sense, feel, act, think, relate terhadap loyalitas pelanggan. Variabel sense, feel, act, think dan relate adalah bagian dari customer experience yang menjadi variabel independen, sedangkan variabel loyalitas pelanggan adalah sebagai variabel terikat. Adapun objek penelitian ini adalah pengunjung restoran hoka-hoka bento atau yang dikenal hokben. Target responden untuk penelitian ini berjumlah 70 orang yang tersebar di empat gerai hokben di wilayah Jakarta Selatan.  Hasil peneltian menunjukan bahwa variabel sense, act dan relate berpengaruh positif terhadap loyalitas pelanggan restoran hokben sedangkan variabel feel dan think tidak berpengaruh signifikan terhadap loyalitas pelanggan. Dimensi customer experience dalam penelitian ini yang paling dominan ditunjukan pada variabel act experience.","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-10-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81893304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ANALISIS SIKAP KONSUMEN DI MASA PANDEMI COVID-19 DAN PENGARUHNYA TERHADAP KEPUTUSAN PEMBELIAN DI COFFEE SHOP JABODETABEK","authors":"Mokhamad Syaefudin Andrianto (Institut Pertanian Bogor), Andita Sayekti (Institut Pertanian Bogor), Freddi Daniel (Institut Pertanian Bogor)","doi":"10.30988/jmil.v5i2.702","DOIUrl":"https://doi.org/10.30988/jmil.v5i2.702","url":null,"abstract":"abstractThe Covid-19 pandemic has a negative impact on various types of foods and beverages business including a coffee shop. The objective of this research is to analyze consumer attitudes during the Covid-19 pandemic and the influence of consumer attitudes during the Covid-19 pandemic on purchasing decisions at coffee shop. The sample of this research is 100 respondents in Jabodetabek (Jakarta, Bogor, Depok Tangerang, and Bekasi). Sampling methods using purposive sampling technique. Sampling data is collected by distributing questionnaires to consumers who had visited a coffee shop in Jabodetabek. The analysis data using Structural Equation Modeling method with Partial Least Squares. The results of the analysis show that consumers aware with the Covid-19 pandemic and its health protocols. Consumers also apply the government's Covid-19 health protocol. Consumer attitudes during this pandemic have a negative effect on purchasing decisions at coffee shop. abstrakPandemi Covid-19 cenderung berdampak negatif pada berbagai jenis usaha di sektor makanan dan minuman, termasuk coffee shop. Tujuan penelitian ini adalah untuk menganalisis sikap konsumen pada masa pandemi Covid-19 dan pengaruh sikap konsumen pada masa pandemi Covid-19. terhadap keputusan pembelian di coffee shop. Sampel dari penelitian ini adalah konsumen di Jabodetabek sebanyak 100 responden. Pengambilan sampel menggunakan teknik purposive sampling. Pengambilan data dilakukan dengan menyebarkan kuesioner ke konsumen yang pernah melakukan kunjungan coffee shop di Jabodetabek. Analisis data dilakukan menggunakan Structural Equation Modeling (SEM) dengan pendekatan Partial Least Squares. Hasil analisis menunjukkan konsumen mengetahui pandemi Covid-19 dan protokol kesehatan. Konsumen juga menerapkan protokol kesehatan Covid-19 dari pemerintah. Sikap konsumen pada masa pandemi ini berpengaruh negatif terhadap keputusan pembelian di coffee shop. ","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"307 3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72946427","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ANALISIS FAKTOR YANG MEMENGARUHI KINERJA PENGADAAN BARANG/JASA DALAM KEADAAN DARURAT WABAH COVID-19 DENGAN SOCIAL DISTANCING SEBAGAI VARIABEL MODERATOR","authors":"Syahirul Alim, M. H. Akhmadi","doi":"10.30988/JMIL.V5I1.552","DOIUrl":"https://doi.org/10.30988/JMIL.V5I1.552","url":null,"abstract":"AbstractThe purpose of this study was to analyze the factors affecting the performance of the procurement of goods/services in the emergency of the Covid-19 plague with the addition of social distancing as a moderator variable. The study was conducted at the provincial government of DKI Jakarta. It was purposely selected due to the fact that the government has a sound procurement system. The general objective of the study was to analyze the factors that affect procurement performance in government organizations and the effect of social distancing on that relationship in the emergency situation during the Covid-19 plague. The specific objective of the study was; to determine the effect of government regulation for emergency procurement, e-procurement implementation employee competency, and management’s commitment to the procurement performance during an emergency situation. This entailed the use of questionaries. The key finding of the study indicated that government regulation for an emergency situation, employee competency, and implementation of e-procurement positively affected procurement performance in the emergency situation of the Covid-19 plague. Furthermore, the study found that social distancing did not affect the relationship between the above-mentioned factors and procurement performance during an emergency situation.AbstrakPenelitian ini menganalisis faktor-faktor yang mempengaruhi kinerja pengadaan barang dan jasa dalam keadaan darurat wabah Covid-19 dengan menggunakan social distancing sebagai variabel moderator. Penelitian dilakukan di Pemprov DKI Jakarta sebagai organisasi yang telah memiliki sistem pengadaan yang baik melalui data kuesioner. Tujuan khusus dari penelitian ini adalah untuk mengetahui pengaruh peraturan pemerintah dalam pengadaan darurat, penerapan e-procurement, kompetensi pegawai, dan komitmen manajemen terhadap kinerja pengadaan pada saat keadaan darurat. Hasil penelitian menunjukkan bahwa regulasi pemerintah untuk situasi darurat, kompetensi pegawai, dan implementasi e-procurement berpengaruh positif terhadap kinerja pengadaan dalam situasi darurat wabah Covid-19. Sebagai tambahan, hasil penelitian juga menunjukkan bahwa variabel social distancing tidak memoderasi pengaruh empat faktor terhadap kinerja pengadaan barang dan jasa. Penggunaan teknologi informasi memungkinkan komunikasi dalam penyelesaian tugas tetap terjaga sehingga kinerja pengadaan barang dan jasa tidak terganggu selama pandemic Covid-19.","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"26 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83027003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ANALISIS ANTRIAN PADA PELAYANAN ALAT RTG DI LAPANGAN PENUMPUKAN TERMINAL BERLIAN (PT BERLIAN JASA TERMINAL INDONESIA)","authors":"Rachmah Agus Triati, Heni Rahmayanti","doi":"10.21009/LOGISTIK.V13I1.17651","DOIUrl":"https://doi.org/10.21009/LOGISTIK.V13I1.17651","url":null,"abstract":"This final task report aims to determine the model of the container queue at the diamond Terminal, as well as the graduation requirement of the Jakarta State University management course. From the calculation results of the system performance of the queue in the field of stacking the diamond terminal shows that the busiest month occurred in May with the number of containers arrival as much as 8199 boxes and the arrival of the most deserted containers occurred in the month June with a number of containers as much as 5332 boxes. The probability calculation results are not contained in the system queuing occurring in February and may by 0%. It shows the busyness of the RTG tool reaches 100% and the percentage of the most small bustle of the RTG tool in April and June by 20% showing the most lonely conditions in the queue system in the field of diamond buildup. The high level of arrival of containers in addition to the complexity of the diamond buildup field that eventually exceeded the capacity limit of the RTG tool thus giving rise to an imbalance between the arrival rate and the service level of the diamond terminal.","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83344990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"APAKAH KEINTIMAN KEPADA KONSUMEN BERPENGARUH TERHADAP KEPUASAN KONSUMEN? STUDI KASUS PADA TEMPAT PENYEDIA JASA SERVIS MOBIL DI KOTA BANDUNG","authors":"Irsyad Kamal (Universitas Padjadjaran - Indonesia), Deru R Indika (Universitas Padjadjaran - Indonesia), Muhamad Aqshel Revinzky (Universitas Padjadjaran - Indonesia)","doi":"10.30988/jmil.v3i2.61","DOIUrl":"https://doi.org/10.30988/jmil.v3i2.61","url":null,"abstract":"Abstract A shift in marketing orientation, from transactional marketing to long-term and involves emotions that become the current trend. Many ways and efforts made by the company to win the current competition is to conduct customer intimacy towards its customers. This research is aimed to see how the relationship between customer intimacy and customer satisfaction, measured using ordinary linear regression. Independent variable in this research is customer intimacy with factors of Tailoring, Coaching, and Partnering, and dependent variable customer satisfaction with Tangible, Empathy, Responsiveness, Reliability and Assurance as its factors, processed using customer satisfaction index method. Purposive sampling method is used to reach 100 respondents and the data is analyzed using ordinary linear regression. Simultaneous t- test is used to test hypotheses with significance level of 10%. Result shows that customer intimacy has positive and significant influence to customer satisfaction. Customer intimacy is able to define 14,8% customer satisfaction. This indicates a low relationship of customer intimacy to customer satisfaction in car service center.  Keywords: customer intimacy; customer satisfaction; service quality Abstrak Orientasi pemasaran yang mulai beralih dari pemasaran transaksional menjadi pemasaran yang bersifat jangka panjang dan melibatkan emosi menjadi tren saat ini. Banyak cara dan upaya yang dilakukan oleh perusahaan untuk memenangkan persaingan saat ini adalah dengan melakukan customer intimacy terhadap konsumen nya. Penelitian bertujuan untuk melihat hubungan antara customer intimacy terhadap customer satisfaction yang diukur berdasarkan regresi linier sederhana. Penelitian ini menggunakan customer intimacy sebagai variable independen dengan faktor-faktor Tailoring, Coaching, dan Partnering sedangkan variabel dependen yang digunakan adalah customer satisfaction dengan faktor-faktor Tangible, Empathy, Responsiveness, Reliability, dan Assurance yang diolah menggunakan metode customer satisfaction index. Penelitian ini menggunakan metode purposive sampling sebagai sampel dengan menggunakan 100 tanggapan responden untuk diteliti. Data dianalisis dengan regresi linear sederhana. Pengujian hipotesis menggunakan Uji t simultan dengan tingkat signifikansi 10%. Hasil pengujian menggunakan uji t menunjukkan bahwa di tempat penyedia jasa servis mobil variabel customer intimacy berpengaruh positif signifikan terhadap customer satisfaction. Selain itu variabel customer intimacy dapat menjelaskan 14,8% variabel customer satisfaction. Hal ini mengindikasikan adanya pengaruh yang rendah tapi pasti dari customer intimacy terhadap customer satisfaction di tempat penyedia jasa servis mobil. Kata kunci: keintiman kepada konsumen; kepuasan konsumen; kualitas servis","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"41 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84539706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PERLUKAH PENDAMPINGAN TERHADAP PELAKU UMKM DALAM MEMANFAATKAN MEDIA SOSIAL SEBAGAI SALURAN PEMASARAN STRATEGIS?","authors":"Alfian Budi Primanto, Fahrurrozi Rahman","doi":"10.30988/jmil.v3i02.146","DOIUrl":"https://doi.org/10.30988/jmil.v3i02.146","url":null,"abstract":"Abstract The rapid change and easy to use technology should be able to trigger the use of technology in MSME. However, the reality tells the different. There is only few MSMEs that already implement and use technology (social media) as their part of business strategy. Therefore, this research aim to know what is the factor that affects MSMEs attitude toward technology (social media) adoption through perceived usefulness and perceived ease to use. Researcher use individual and external factor which consist of social influence, compatibility, organizational barrier, self-efficacy, and individual proficiency. This research uses descriptive analysis and path analysis as analysis method with questionnaire as data gathering method. This research concluded that social value, compatibility and self-efficacy has significant effect toward perceived easy to use and perceived of usefulness. The low of individual proficiency regarding social media indicates that there is an opportunity for academicians or anyone to be a mentor for UMKM in exploring social media channel. Keywords: Perceived Usability, Perceived Usefullness, SME’s, Intention To Use, Social Media, Marketing  Abstrak Pemanfaatan teknologi merupakan faktor krusial dalam keberlangsungan UMKM. Sayangnya, tidak banyak UMKM yang memanfaatkan teknologi (media sosial) ini sebagai strategi pemasaran dan penjualan mereka. Berdasarkan fenomena tersebut, peneliti berkeinginan untuk mengetahui faktor apakah yang menyebabkan rendahnya tingkat adopsi media sosial sebagai saluran pemasaran baru bagi pelaku UMKM. Peneliti menggunakan kombinasi faktor individual dan eksternal seperti pengaruh sosial, kompatibilitas, hambatan organisasi, keyakinan-sendiri, dan kemahiran terhadap media sosial sebagai pembentuk presepsi kegunaan dan kemudahan media sosial serta niat penggunaan secara tidak langsung. Penelitian ini menggunakan analisa deskriptif dan jalur sebagai metode analisis dengan kuesioner sebagai instrumen peneletian. Penelitian ini berhasil membuktikan bahwa pengaruh sosial, kompatibilitas, dan keyakinan diri berpengaruh terhadap persepsi kemudahan penggunaan dan persepsi kegunaan. Kurangnya pemahaman tentang pengaplikasian media sosial yang ditunjukkan pada rendahnya kemahiran penggunaan media sosial dapat menjadi peluang bagi akademisi untuk menghubungkan UMKM dengan media sosial baik sebagai tutor ataupun administrator.Kata kunci: Persepsi Kegunaan, Persepsi Kemudahan Penggunaan, UMKM, Niat Penggunaan, Media Sosial, Pemasaran","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"33 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86602968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"APAKAH KEINTIMAN KEPADA KONSUMEN BERPENGARUH TERHADAP KEPUASAN KONSUMEN? STUDI KASUS PADA TEMPAT PENYEDIA JASA SERVIS MOBIL DI KOTA BANDUNG","authors":"I. Kamal, Deru R Indika, Muhamad Aqshel Revinzky","doi":"10.30988/jmil.v3i02.61","DOIUrl":"https://doi.org/10.30988/jmil.v3i02.61","url":null,"abstract":"Orientasi pemasaran yang mulai beralih dari pemasaran transaksional menjadi pemasaran yang bersifat jangka panjang dan melibatkan emosi menjadi tren saat ini. Salah satu cara yang banyak dilakukan oleh perusahaan untuk memenangkan persaingan saat ini adalah dengan melakukan customer intimacy terhadap konsumennya. Penelitian bertujuan untuk melihat hubungan antara customer intimacy terhadap customer satisfaction yang diukur berdasarkan regresi linier sederhana. Variabel independen yang digunakan dalam penelitian ini adalah customer intimacy dengan faktor- faktor Tailoring, Coaching, dan Partnering sedangkan variabel dependen yang digunakan adalah customer satisfaction dengan faktor-faktor Tangible, Empathy, Responsiveness, Reliability, dan Assurance yang diolah menggunakan metode customer satisfaction index. Sampel dalam penelitian ini menggunakan metode purposive sampling dengan menggunakan 100 tangapan responden untuk diteliti. Data dianalisis dengan regresi linear sederhana. Pengujian hipotesis dilakukan dengan menggunakan Uji t simultan dengan tingkat signifikansi 10%. Hasil pengujian menggunakan uji t menunjukan bahwa di tempat penyedia jasa servis mobil variabel customer intimacy berpengaruh positif signifikan terhadap customer satisfaction. Selain itu variabel customer intimacy dapat menjelaskan 14,8% variabel customer satisfaction. Hal ini mengindikasikan adanya pengaruh yang rendah tapi pasti dari customer intimacy terhadap customer satisfaction di tempat penyedia jasa servis mobil. ","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"2012 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87963607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"KINERJA LAPANGAN PENUMPUKAN STASIUN JAKARTA GUDANG PT KERETA API INDONESIA","authors":"Fernaldi Anggadha Pratama, Tri Mulyono","doi":"10.21009/logistik.v12i2.17646","DOIUrl":"https://doi.org/10.21009/logistik.v12i2.17646","url":null,"abstract":"By collecting data in primary and secondary forms, namely in the form of direct observation around the stacking field at the Jakarta warehouse station regarding the capacity of the piling field in the form of notes about the situation and conditions in the field, conducting direct interviews with employees of PT Kereta Api Indonesia and the forwarders and recap loading and unloading months June, which was carried out by the author during the Fieldwork Practices (PKL). The data obtained are then analyzed to determine the Yard Occupancy Ratio. The high average use of stacking yards that is not in accordance with the loading and unloading performance and high container deposition can affect the Yard Occupancy Ratio itself. Thus, it is necessary to carry out routine supervision in the stockpiling field and to find out which containers have passed the stockpiling period at the warehouse in Jakarta Station.","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"11 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74509954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PENGARUH KINERJA PELAYANAN JASA BARANG TERHADAP JASA KAPAL","authors":"Atik Devi Lestari, W. Hadi","doi":"10.21009/logistik.v12i2.17649","DOIUrl":"https://doi.org/10.21009/logistik.v12i2.17649","url":null,"abstract":"Final assignment research activities are carried out during fieldwork activities at PT Pelabuhan Indonesia II (Persero) Tanjung Priok Branch. This study aims to determine how much influence the performance of goods services on ship services, as well as the graduation requirements for D3 Transportation Study Program, Jakarta State University. To compile this thesis the author uses secondary data in the form of Operational Performance data in 2018. The data obtained is then processed by the author using the Quantitative Method and using T test formula. The results of the data output that came out were found that T test that relationship between the liquid bulk variable (X) with the effective time variable (Y) was positif and not significant","PeriodicalId":33809,"journal":{"name":"Jurnal Manajemen Industri dan Logistik","volume":"14 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85205723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}