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Persepsi Mahasiswa terhadap Indikator Prinsip Pelayanan Publik dan Berbagai Kelemahan dalam Pelayanan Publik di Tujuh Perguruan Tinggi di Indonesia 学生对公共服务原则指标的看法，以及印尼七所大学公共服务的弱点
Jurnal Wacana Kinerja Pub Date : 2018-11-26 DOI: 10.31845/JWK.V21I2.98
Asih Setiawati
{"title":"Persepsi Mahasiswa terhadap Indikator Prinsip Pelayanan Publik dan Berbagai Kelemahan dalam Pelayanan Publik di Tujuh Perguruan Tinggi di Indonesia","authors":"Asih Setiawati","doi":"10.31845/JWK.V21I2.98","DOIUrl":"https://doi.org/10.31845/JWK.V21I2.98","url":null,"abstract":"The objectif or research are to determine student perceptions about indicators of quality of service of universities from lecturer and administrative personnel, forms of services and things that are still weak in quality services in universities. The data were supplemented using a questionnaire consisting of closed and open questions. The number of samples analyzed were 370 respondents, using purposive sampling method at seven universities in Indonesia. Quantitative data analysis used is the validity, reliability test, and descriptive statistics, while qualitative data are analyzed using the contents. The results show that in general the students agree with the high quality indicators of higher education developed. Agreement on the non-discrimination and the lowest aspects of the aspect of easy and cheap. Students who need high service should be without discrimination but still allow for better service seen from the ease and generosity in the service. In general, students demand all universities that have run a quality service. Even so there are various problems that still need to be fixed. There are four problems with aspect, problem, problem solution, problem solution, problem solution, and problem, and problem, accountability, problem and ethics. Steps need to be taken to improve student perceptions of the importance of college public indicators and improvements to issues united by students on the services of higher education.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"59 4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90111308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Peran Peneliti dan Analis Kebijakan dalam Pembentukan Prolegnas dan RUU di Setjen DPD RI 政策分析人员和分析人士在《隔热资源法案》和《预防条例》中所起的作用
Jurnal Wacana Kinerja Pub Date : 2018-11-25 DOI: 10.31845/jwk.v20i1.121
Zamzam Muhammad Fuad
{"title":"Peran Peneliti dan Analis Kebijakan dalam Pembentukan Prolegnas dan RUU di Setjen DPD RI","authors":"Zamzam Muhammad Fuad","doi":"10.31845/jwk.v20i1.121","DOIUrl":"https://doi.org/10.31845/jwk.v20i1.121","url":null,"abstract":"One of the challenges of the Secretary-General of Dewan Perwakilan Daerah Republik Indonesia (Setjen DPD RI) is to support both development of National Legislation Priority (Prolegnas) and the Bill of DPD RI. Researchers and policy analysts possess a strategic position in facing the challenge. However, researchers and policy analysts have not had clear roles, tasks, and functions yet on the making of both Prolegnas and the Bill. This study aims to provide a model of role for researchers and policy analysts on the making of both Prolegnas and the Bill in Setjen DPD RI. This study uses qualitative case study approach and aims to show that both researchers and policy analysts have each different roles. The differences can be seen from the momentum of task implementation, output, and the level of influence. This study recommends a follow-up study that will explore the role of all employees involved on the making of Prolegnas and the Bill of DPD RI","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"38 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83017625","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Pengaruh Dana Perimbangan dan Kemandirian Keuangan Daerah terhadap Kesejahteraan Masyarakat pada Kabupaten dan Kota di Jawa Barat Tahun 2011 – 2014
Jurnal Wacana Kinerja Pub Date : 2018-11-25 DOI: 10.31845/JWK.V20I1.122
N. Nugraha, Tiara Amelia
{"title":"Pengaruh Dana Perimbangan dan Kemandirian Keuangan Daerah terhadap Kesejahteraan Masyarakat pada Kabupaten dan Kota di Jawa Barat Tahun 2011 – 2014","authors":"N. Nugraha, Tiara Amelia","doi":"10.31845/JWK.V20I1.122","DOIUrl":"https://doi.org/10.31845/JWK.V20I1.122","url":null,"abstract":"The purpose of this study is to determine the effect of intergovernmental transfers fund and the region's autonomy in financing public welfare at local government (municipal and districts) in West Java. This research employs survey with verification approach, and documentation as data collection techniques. Financial data is taken from the report of the budget realization published by the Directorate General of Fiscal Balance (DJPK), the Ministry of Finance of the Republic of Indonesia. The the data of public welfare is taken from the report of human development index (HDI) published by the central agency statistics (BPS) in 2011-2014. The results show that increasing the amount of intergovernmental transfers fund and the level of the region's autonomy in finance have impacts in improving the HDI as a measurement of public welfare","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"71 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88135837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Strategi Pengembangan Model Inovasi “Mepeling” Akta Kelahiran di Kota Bandung 在万隆举行的“Mepeling”创新发展战略规划和证明
Jurnal Wacana Kinerja Pub Date : 2018-11-25 DOI: 10.31845/jwk.v20i1.120
Putri Wulandari, Yunni Susanty
{"title":"Strategi Pengembangan Model Inovasi “Mepeling” Akta Kelahiran di Kota Bandung","authors":"Putri Wulandari, Yunni Susanty","doi":"10.31845/jwk.v20i1.120","DOIUrl":"https://doi.org/10.31845/jwk.v20i1.120","url":null,"abstract":"Dokumen resmi kependudukan yang merupakan hasil pencatatan identitas terhadap peristiwa kelahiran seseorang dikenal sebagai akta kelahiran. Pentingnya kepemilikan akta kelahiran tersebut belum diimbangi dengan jumlah kepemilikan akta kelahiran penduduk di Indonesia. Kondisi ini mengharuskan pemerintah melakukan upaya peningkatan jumlah kepemilikan akta kelahiran di Indonesia. Pemerintah Kota Bandung merupakan salah satu daerah yang telah berinovasi dalam hal pelayanan akta kelahiran. Melalui Dinas Kependudukan dan Catatan Sipil (Disdukcapil), Pemerintah Kota Bandung melakukan upaya peningkatan kepemilikan akta kelahiran melalui inovasi Memberikan Pelayanan Keliling “Jemput Bola” (Mepeling “Jemput Bola”) Akta Kelahiran. Berbagai strategi yang dapat dilakukan dalam meningkatkan pelayanan akta kelahiran, diantaranya dalam hal Sumber Daya Manusia (SDM), sarana dan prasarana, serta sosialisasi yang tepat sasaran.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"158 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77706816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Model Inovasi Hibah dan Bansos Online Kota Bandung
Jurnal Wacana Kinerja Pub Date : 2018-11-25 DOI: 10.31845/jwk.v20i1.124
Candra Setya Nugroho, W. Setiawan
{"title":"Model Inovasi Hibah dan Bansos Online Kota Bandung","authors":"Candra Setya Nugroho, W. Setiawan","doi":"10.31845/jwk.v20i1.124","DOIUrl":"https://doi.org/10.31845/jwk.v20i1.124","url":null,"abstract":"The management of grants and bansos funds has become a problem in several local governments. The problem of grant and bansos management is related to transparency and accountability. Bandung City Government seeks to improve its public services by innovating the management of grants and bansos through the media website called Sabilulungan or Grants and Bansos Online to solve the problem. Through this research there will be discussed related to the management model of grants and bansos through grants and online bansos. This research uses descriptive qualitative research method (more specifically with the method of \"action research\") to see clearly the management of grants and bansos melelui innovation grants and bansos online. Based on the results of this study found that this innovation is very beneficial in the management of grant funds and bansos mainly improve transparency and accountability. This innovation has a positive impact that can be replicated by other regions","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"102 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79421948","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Persepsi Publik pada Pengelolaan Taman Kota di Kota Bandung 公众对万隆城市公园管理的看法
Jurnal Wacana Kinerja Pub Date : 2018-11-25 DOI: 10.31845/JWK.V20I1.123
Tomi Setiawan, Sintaningrum Sintaningrum, Dartho Mirandia
{"title":"Persepsi Publik pada Pengelolaan Taman Kota di Kota Bandung","authors":"Tomi Setiawan, Sintaningrum Sintaningrum, Dartho Mirandia","doi":"10.31845/JWK.V20I1.123","DOIUrl":"https://doi.org/10.31845/JWK.V20I1.123","url":null,"abstract":"This study is intended to explore the public perception, especially visitors of a city park to express their aspirations. Data collection techniques that was employed in this research are observation, questionnaire and interview and literature study. The results showed that the general public perception of the city park in the city of Bandung is quite good, but other respondents have opposite perception. They perceive that the management of city parks are not well maintained, less clean and incomplete in infrastructures, and the maintenance of the park is still incidentally maintained by agency managers. Secondly, there is a fact that there are no institutional system that can accommodate all stakeholders in the management of city parks. It is therefore important for the government of Bandung to immediately review the policies regarding the city park by considering participatory programs with existing policies. The review identifies various other policies needed","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"119 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78506958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Pengaruh Disiplin terhadap Kinerja Pegawai Kantor Ketahanan Pangan Kabupaten Sumedang 对苏蒙地区食品安全办公室工作人员表现的纪律影响
Jurnal Wacana Kinerja Pub Date : 2018-11-25 DOI: 10.31845/JWK.V20I1.119
A. Sudrajat
{"title":"Pengaruh Disiplin terhadap Kinerja Pegawai Kantor Ketahanan Pangan Kabupaten Sumedang","authors":"A. Sudrajat","doi":"10.31845/JWK.V20I1.119","DOIUrl":"https://doi.org/10.31845/JWK.V20I1.119","url":null,"abstract":"The purpose of this study was to determine factor that influence employee performance toward employee discipline in Food Security Office of Sumedang. The method employed is descriptive analysis. By using saturated sampling, this research population includes 30 respondents. Data were collected by literature study, questionnaires, observations and interviews. This research employs data analysis techniques such as correlation coefficient test, significance test and coefficient of determination. The results showed that the level of employee discipline in Food Security Office of Sumedang reached 78.76 percent and the rate of employee performance reached 80.86 percent. While the relationship between discipline and employee performance in District Food Security Office of Sumedang shows correlation coefficient of 0.73 which is in the strong category. The influence on employee performance discipline in Food Security Office of Sumedang reached 53.29 percent, the remaining 46.71 percent is influenced by other factors not examined","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"117 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76544230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reformasi Birokrasi Konstekstual; Kembali Ke Jalur Yang Benar 星座官僚主义改革;回到正确的轨道上
Jurnal Wacana Kinerja Pub Date : 2018-11-01 DOI: 10.31845/JWK.V21I2.134
Masrully Masrully
{"title":"Reformasi Birokrasi Konstekstual; Kembali Ke Jalur Yang Benar","authors":"Masrully Masrully","doi":"10.31845/JWK.V21I2.134","DOIUrl":"https://doi.org/10.31845/JWK.V21I2.134","url":null,"abstract":"Penulisan buku ini dilatarbelakangi oleh kegelisahan Prof. Agus Dwiyanto melihat perkembangan reformasi birokrasi di Indonesia yang belum mampu mewujudkan tujuan dari reformasi birokrasi itu sendiri. Reformasi Birokrasi di Indonesia telah dilaksanakan pemerintah Indonesia semenjak tahun 2010. Namun hingga saat ini, program reformasi birokrasi yang diatur melalui Perpres No. 81 Tahun 2010 tersebut masih jauh dari yang diharapkan. Penulis melihat bahwa reformasi birokrasi di Indonesia malah terperangkap dalam generalisasi, dan formalitas.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"36 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81211689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reformasi Birokrasi 4.0 : Strategi Menghadapi Revolusi Industri 4.0 官僚改革4.0:应对工业革命的战略
Jurnal Wacana Kinerja Pub Date : 2018-11-01 DOI: 10.31845/JWK.V21I2.133
Shafiera Amalia
{"title":"Reformasi Birokrasi 4.0 : Strategi Menghadapi Revolusi Industri 4.0","authors":"Shafiera Amalia","doi":"10.31845/JWK.V21I2.133","DOIUrl":"https://doi.org/10.31845/JWK.V21I2.133","url":null,"abstract":"Dunia hari ini sedang mengalami suatu perubahan besar, yaitu Revolusi Industri(R.I) 4.0. Revolusi Industri (R.I) 4.0 merupakan perubahan dalam mekanisme produksi barang dan jasa yang ditandai dengan sejumlah ciri, yaitu penggunaan Internet of Things (IoT), big data, otomasi, robotika, komputasi awan, hingga inteligensi artifisial (Artificial Intelligence). Perubahan ini dirasakan tidak hanya oleh sektor swasta, tetapi juga oleh organisasi pemerintah. Selain berbagai peluang yang ditawarkannya, era Revolusi Industri (R.I) 4.0 menimbulkan berbagai persoalan publik baru yang harus dihadapi, seperti polemik transportasi daring; ancaman e-commerce terhadap toko/retail konvensional; kejahatan siber, dsb. Oleh karenanya, organisasi pemerintah harus melakukan reformasi besar untuk dapat berhasil melaksanakan tugas dan fungsinya diera Revolusi Industri (R.I) 4.0 ini.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"24 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75999368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
Pola Pengembangan Kompetensi Kepemimpinan Bagi Aparatur Pemerintah dalam Menghadapi Tantangan Global (Studi Kasus Pada Penyelenggaraan Diklat Kepemimpinan Tingkat IV Di KESDM) 应对全球挑战的领导能力发展模式(KESDM中的IV领导管理管理案例研究)
Jurnal Wacana Kinerja Pub Date : 2018-07-26 DOI: 10.31845/jwk.v21i1.63
M. Abdullah
{"title":"Pola Pengembangan Kompetensi Kepemimpinan Bagi Aparatur Pemerintah dalam Menghadapi Tantangan Global (Studi Kasus Pada Penyelenggaraan Diklat Kepemimpinan Tingkat IV Di KESDM)","authors":"M. Abdullah","doi":"10.31845/jwk.v21i1.63","DOIUrl":"https://doi.org/10.31845/jwk.v21i1.63","url":null,"abstract":"Leadership development program is an integrated leadership quality development program towards individuals and organizations to achieve organizational goals.  This is important in response to the urgent need to prepare competent leaders in the face of global challenges and uncertainty conditions. Through appropriate leadership development programs, government/institutions are expected to achieve their goals effectively and efficiently. Currently there has been a paradigm shift in leadership development programs that more targeted to the human side by focusing on individuals rather than on their own management processes. This research is expected to answer questions related to the benefits, effectiveness, and development of Leadership Training program organized by the Ministry of Energy and Mineral Resources at this time. The approach of this research is literature review and qualitative descriptive by distributing questionnaires with respondents of alumni of Diklatpim Level IV at KESDM Year 2017. The results show that the Leadership Training which has been held essentially in accordance with the trend of leadership development that is considered most effective model at this time. The alumni of leadership training program have also benefited from the implementation of the training.","PeriodicalId":33785,"journal":{"name":"Jurnal Wacana Kinerja","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80126428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
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