Kelaniya Journal of Management最新文献_第6页

Difference of Work Related Behaviors between Generation X and Generation Y: A Study of Professionals of a Development Bank in Sri Lanka X世代与Y世代工作相关行为的差异——对斯里兰卡某开发银行专业人员的研究

Kelaniya Journal of Management Pub Date : 2020-06-10 DOI: 10.4038/kjm.v9i1.7619

U. K. Pathirage, T. Weerasinghe

{"title":"Difference of Work Related Behaviors between Generation X and Generation Y: A Study of Professionals of a Development Bank in Sri Lanka","authors":"U. K. Pathirage, T. Weerasinghe","doi":"10.4038/kjm.v9i1.7619","DOIUrl":"https://doi.org/10.4038/kjm.v9i1.7619","url":null,"abstract":"Managing a multi-generation workforce today is becoming endlessly challenging, basically due to their different work related behaviors. In the recent literature, it is reported that further investigations are required for three work related behaviors of generations; work engagement, career development and teamwork, in banks, especially in developing countries. As a leading development bank in Sri Lanka, XYZ is unique in its multi-generation workforce consist of 2347 permanent employees as at 31st July 2019 across the county. In the context, a gap is identified for such a study among two major generations; Gen X and Gen Y. Hence, bridging the gap in the context, and adding further evidence to the extant literature, this study was carried out as a cross-sectional, quantitative, field study among a sample of 350 Gen X and Gen Y professionals, randomly selected from XYZ Bank. Primary data were collected based on a standard measurement scale, through an offline questionnaire survey. Descriptive statistics and the Independent Sample t-test were used to analyze data and coming to conclusions with the aid of SPSS software. There is no significant difference found among Gen X and Gen Y professionals at XYZ Bank in terms of those three work related behaviors; work engagement, career development and teamwork. Further, the importance of a strong corporate culture is emphasized in which generational differences are neutralized up to a significant extent. Hence, it is recommended that the XYZ Bank does customize its people management policies and practices based on the needs and the dynamics of its corporate culture.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78552216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of Remittances and Gender on Expenditure Pattern: An Insight into Intra-Household Resource allocation of Rural Sector Households in Sri Lanka 汇款和性别对支出模式的影响:对斯里兰卡农村部门家庭内部资源配置的洞察

Kelaniya Journal of Management Pub Date : 2020-06-10 DOI: 10.4038/kjm.v9i1.7624

R. Dharmadasa, K. Rathnayake, W.G.R.L. Samaraweera

{"title":"Impact of Remittances and Gender on Expenditure Pattern: An Insight into Intra-Household Resource allocation of Rural Sector Households in Sri Lanka","authors":"R. Dharmadasa, K. Rathnayake, W.G.R.L. Samaraweera","doi":"10.4038/kjm.v9i1.7624","DOIUrl":"https://doi.org/10.4038/kjm.v9i1.7624","url":null,"abstract":"Using a nationally representative data set, this study examines the impact of migrant remittances on expenditure pattern and intra-household decision making process of rural households in Sri Lanka. The impact was estimated using fractional logit models within the Engel curve framework. Estimating the fractional logit models, we find evidence that there are strong differences in the impact on expenditure patterns of male and female household heads with the receipt of internal remittances whereas effect of international remittances on changing the expenditure pattern and the intra-household resource allocation is negligible. More specifically male household heads allocate less on education and more on ad hoc purchases, entertainment and transport expenditure, while female household heads allocate more on food expenditure with the receipt of internal remittances. Moreover, remitters’ contribution for the ad hoc purchases, entertainment and transport expenditure increases with their presence as a migrant to the household head. Overall, the study concludes that remittances are not directed towards the productive investments or human capital formation with the receipt of remittances in male headed or female headed households of rural sector of Sri Lanka.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75245777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Territorial Behaviours and Fellow Customers’ Expectations of Employee Responses in the Casual Dining Environment 休闲用餐环境中地域行为与同伴顾客对员工反应的期望

Kelaniya Journal of Management Pub Date : 2020-01-03 DOI: 10.4038/kjm.v8i2.7585

H. M. R. S. S Gunawardana, G. Daniel Steel

{"title":"Territorial Behaviours and Fellow Customers’ Expectations of Employee Responses in the Casual Dining Environment","authors":"H. M. R. S. S Gunawardana, G. Daniel Steel","doi":"10.4038/kjm.v8i2.7585","DOIUrl":"https://doi.org/10.4038/kjm.v8i2.7585","url":null,"abstract":"There is an inclination of customers to show a high level of territorial behaviours and rejection, causing intruders and observers to experience different emotions and expectations in the commercial service environment, particularly the casual dining environment, with minimal behavioural norms and standards. There have been several studies that deal specifically with territorial behaviours in restaurants, cafes and similar ‘third place’ spaces measuring emotions of observing customers, but not measuring their expectations. It leads to the question of whether observing customers expect employee intervention in the territorial rejection of intruders in a dining environment. This research examined the influence of observed rejection, the perceived similarity of the rejected intruder and perceived crowding on desired employee intervention in a dining environment using the experimental vignette method (EVM), drawing from the other-customer-perception (OCP) framework, social projection and deontic justice theory. Forty diners provided responses to three 7-point-scale questions for a randomly assigned one vignette from a total of eight vignettes using an online survey link. Data obtained were subjected to full factorial MANOVA. The results of this study did not support a direct or interaction effect of independent factors on observing customers’ expectations of employee responses. This suggests that observing customers do not expect employee intervention for the territorial rejections of others. Therefore, other factors possibly prevent forming such expectations in territorial rejection situations.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"91 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85656966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Impact of Fiscal Policy on Economic Growth: A Comparison between Singapore and Sri Lanka 财政政策对经济增长的影响:新加坡与斯里兰卡的比较

Kelaniya Journal of Management Pub Date : 2019-07-19 DOI: 10.4038/KJM.V8I1.7559

M. Sriyalatha, H. Torii

{"title":"Impact of Fiscal Policy on Economic Growth: A Comparison between Singapore and Sri Lanka","authors":"M. Sriyalatha, H. Torii","doi":"10.4038/KJM.V8I1.7559","DOIUrl":"https://doi.org/10.4038/KJM.V8I1.7559","url":null,"abstract":"The purpose of this paper is to examine the long-term impacts of fiscal variables on economic growth in Singapore and Sri Lanka from 1972 to 2017. Autoregressive Distributed Lag (ARDL)-ECM approach and some diagnostic and specification tests were employed to determine the impact of fiscal variables on economic growth on time series data. The results confirm that government expenditure, government revenue and investment expenditure positively and significantly affect in Singapore as well as Sri Lanka’s economic growth in the long run. This result is consistence with the theory of Keynesian views. Moreover, the Toda-Yamamoto’s Granger causality results reveal that there is bidirectional causality between inflation rate and economic growth in Singapore. Further, the results show that bidirectional causality relationship between investment expenditure and economic growth in Sri Lanka. Grounded on the premises that there are little or no studies on the impact of fiscal variables on Singapore and Sri Lankan economy with more recent data., this paper provides new evidence on the potential effect of fiscal variables on Singapore’s and Sri Lankan economic growth over the last four decades.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"33 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80406441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

The Impact of IFRS Adoption on Quality of Accounting Information: Evidence from Sri Lanka 采用国际财务报告准则对会计信息质量的影响:来自斯里兰卡的证据

Kelaniya Journal of Management Pub Date : 2019-07-19 DOI: 10.4038/KJM.V8I1.7566

T. G. Yasas, H. Perera

引用次数: 6

The Impact of Behavioural Elements of Job Design on Employee Engagement of Public Sector Administrative Service Officers in Sri Lanka 工作设计行为要素对斯里兰卡公共部门行政服务官员员工敬业度的影响

Kelaniya Journal of Management Pub Date : 2019-07-19 DOI: 10.4038/KJM.V8I1.7593

D. Dissanayake, L. Jayatilake

{"title":"The Impact of Behavioural Elements of Job Design on Employee Engagement of Public Sector Administrative Service Officers in Sri Lanka","authors":"D. Dissanayake, L. Jayatilake","doi":"10.4038/KJM.V8I1.7593","DOIUrl":"https://doi.org/10.4038/KJM.V8I1.7593","url":null,"abstract":"Public Sector should be focused on improving the productivity by empowering employees and this will be part of an overall growth strategy of the countrie’s economy. Therefore, the service quality of public sector of the country is significantly important.The purpose of this study is to determine the impact of behavioural elements of Job Design on the level of employee engagement of Sri Lanka Administrative Service Officers. This quantitative study, 141 SLAS officers among 2384 SLAS officers are examined to identify the impact of each of the behavioural element tested in Hackman and Oldham’s Job characteristics model on the level of Employee engagement. In addition the level of employee engagement of SLAS officers and the level of each of the five behavioural element embedded in the job of SLAS officers are measured in the study. The results of the study indicates that 65% of the variance in Employee Engagement is explained by five behavioural elements of Job Design. It is also found that Autonomy, Task Significance and Skill Variety elemants of Job Design are positively correlated with the level of employee engagement of SLAS officers and Task Identity and Task Feedback elements of Job Design are not significantly correlated with employee engagement. The study also proved that SLAS officers are moderately engaged in their job, having moderaley positve mean values for vigour, dedication and absorption elements. The level of Autonomy and Skill Variety elements embedded in the job of SLAS officers is at a moderate level and the level of Task Significance and Task Identity elements embedded in the job of SLAS officers is at a high level. The feedback provided by the job to its holder is at a low when considering the job of the sample. A more accurate method should be developed to provide a feedback to the job holder regarding the performance.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"27 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83567668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Impact of Employee Happiness on Organizational Citizenship Behavior: A Study of Executive Level Employees in Selected Mobile Telecommunication Companies 员工幸福感对组织公民行为的影响:基于移动通信公司高管层员工的研究

Kelaniya Journal of Management Pub Date : 2019-07-19 DOI: 10.4038/KJM.V8I1.7549

N. Palihakkara, W. Weerakkody

{"title":"The Impact of Employee Happiness on Organizational Citizenship Behavior: A Study of Executive Level Employees in Selected Mobile Telecommunication Companies","authors":"N. Palihakkara, W. Weerakkody","doi":"10.4038/KJM.V8I1.7549","DOIUrl":"https://doi.org/10.4038/KJM.V8I1.7549","url":null,"abstract":"At present, employees are not only concern about the pay which they receive for their work but also, the work environments, relationship with the supervisors and coworkers, expecting self-respect and ownership of one’s own work. Thus, the employees expect from employers to accommodate them with long term, continuous happiness at work. Therefore, employers focus on maintaining sustainable workforce through promoting employee happiness, which ultimately leads to build high levels of organizational citizenship behaviour. The main purpose this study was to identify the impact of employee happiness on organizational citizenship behaviour with special reference to the executive level employees in selected leading mobile telecommunication companies. Standard questionnaire was used to collect the primary data from 153 executive level employees using simple random sampling technique. Research includes the dimensions of employee happiness according to the Fisher’s conceptualization of happiness and how each dimension links to create organizational citizenship behaviour in employees, which ultimately used to build a relationship between employee happiness and organizational citizenship behaviour. Further, study tested results obtained from frequencies, mean analysis and correlation analysis revealed that there is a positive strong relationship between the employee happiness and organizational citizenship behaviour. Thus, the research further analyzed the impact of the two variables and results depicted that there is a significant impact of employee happiness on organizational citizenship behaviour.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"26 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87941943","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Social Media Marketing and Customer Engagement: A Review on Concepts and Empirical Contributions 社会媒体行销与顾客参与:概念回顾与实证贡献

Kelaniya Journal of Management Pub Date : 2019-07-19 DOI: 10.4038/KJM.V8I1.7592

D. Dissanayake, A. Siriwardana, N. Ismail

{"title":"Social Media Marketing and Customer Engagement: A Review on Concepts and Empirical Contributions","authors":"D. Dissanayake, A. Siriwardana, N. Ismail","doi":"10.4038/KJM.V8I1.7592","DOIUrl":"https://doi.org/10.4038/KJM.V8I1.7592","url":null,"abstract":"The present context of digitalized business era reshapes marketing promotional strategies whilst social media plays a pivotal role within. Empirical investigations found clarifying how modern marketing communications connect brands into consumer life whilst claiming further investigations. Alongside, paper attempted to investigate the use of Social media in penetrating consumer engagement within the digital context. Additionally, it examines the application of web based social media marketing strategies whilst an extended focus is made on user generated contents (UGC) and social network sites (SNS) in digital business era. A deductive method was followed to execute a comprehensive literature review as the main research tool to build a constructive explanation. Accordingly, paper content empirical discussions published within the scopes of social media, consumer behavior and online businesses in overall. Paper discusses the key insights based on the literature review. Finally, it concludes the major thoughts of the paper whilst future research directions are suggested. Empirical explanations are found across the markets and product contexts unveiling how digitalized media strategies connect users to integrate with brands promoted. Such studies provide arguments and directions to overview the effectiveness of new media like social media options in business perspectives. In brief, arguments are still found claiming further studies to reveal the strategic role of social media within digitalized business era. Paper highlights the possibilities of using social media as a tool enhancing consumer engagements results brand-related behaviors. Empirical insights are discussed on how user generates contents (UGC) and social network sites (SNS) could be used in marketing applications.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"12 5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87482385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 16

Antecedents of Consumer Materialism: An exploration in Sri Lankan Context 消费物质主义的前因:斯里兰卡语境下的探索

Kelaniya Journal of Management Pub Date : 2019-07-19 DOI: 10.4038/KJM.V8I1.7591

M. Malkanthie

{"title":"Antecedents of Consumer Materialism: An exploration in Sri Lankan Context","authors":"M. Malkanthie","doi":"10.4038/KJM.V8I1.7591","DOIUrl":"https://doi.org/10.4038/KJM.V8I1.7591","url":null,"abstract":"Materialism is becoming a major problem in the world. Materialistic consumers consume more and even unnecessary things. Overconsumption is one of the major threats to the future of human survival. Hence, the intention of this research is to determine the antecedents of materialism in Sri Lankan context. Through the Literature review, the antecedents of materialism were identified as; depression, anxiety, self- esteem, and stress. Positivist approach with deductive reasoning was used in this study. Individual adult person was taken as the unit of study of this research and this is a single cross -sectional study. Sample of 450 adults was selected according to judgmental sampling technique representing nine provinces in Sri Lanka. Structured questionnaire was used as the data collection tool. Structural Equation Modeling was used to analyze the data. Findings show that self-esteem, depression, and stress significantly affect materialism. Further, Self-esteem and depression negatively affect the materialism while “stress” positively affect the materialism. These findings are useful to Marketing Managers to develop more effective marketing strategies in terms of segmentation, strategic brand communication and promotion. By accurately segmenting based on the facet of materialism that is dominant in a specific consumer behavior context will lead to the development of brand communication that better addresses consumer concerns.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"66 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77445591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Consumer Ethnocentrism and Its Influence on Impulsive Buying Behav-iour in Sri Lankan Milk Powder Market: The Moderation Effect by the Consumer Impulsiveness Traits 斯里兰卡奶粉市场消费者民族中心主义及其对冲动性购买行为的影响:消费者冲动性特征的调节作用

Kelaniya Journal of Management Pub Date : 2019-01-31 DOI: 10.4038/KJM.V7I2.7574

L. Karunaratne, W. Wanninayake

{"title":"Consumer Ethnocentrism and Its Influence on Impulsive Buying Behav-iour in Sri Lankan Milk Powder Market: The Moderation Effect by the Consumer Impulsiveness Traits","authors":"L. Karunaratne, W. Wanninayake","doi":"10.4038/KJM.V7I2.7574","DOIUrl":"https://doi.org/10.4038/KJM.V7I2.7574","url":null,"abstract":"The dairy industry faced an unexpected and serious crisis regarding the Dicyandiamide (DCD) factor. Then an impulsive buying situation was raised and the milk powder brands were focusing on the ethnocentric appeal to rebuild their brands in the market. In buying the milk powder brand in this impulsive situation the impulsiveness personality trait of the customer has raised as an influential for the buying process. Therefore, identifying the impact of the Ethnocentrism on the Consumer Impulsive Buying Behaviour moderated by the Consumer Impulsiveness trait is the key issue of this study. The hypotheses were formulated to verify the relationship between the variables; in order to answer the research questions. The data collection was done with a sample of 350 consumers. The tool used to collect data was a questionnaire and it was developed using already developed measurements by researchers. The key findings of the study were that the Sri Lankan dairy product consumers have medium level Impulsiveness and there is a positive relationship between Ethnocentrism and Impulsive Buying Behaviour. But when this relationship is moderated by the Impulsiveness trait the relationship gets stronger. When the ethnocentric consumers involve in the purchasing, most of the time, goes with a pre-planned purchasing decision. Therefore, all the local and multinational companies should get into activities that can stimulate and arouse the impulsiveness personality trait of the milk powder consumers. Then the consumers who have the ethnocentrism trait will stimulate to go for impulsive buying.","PeriodicalId":32766,"journal":{"name":"Kelaniya Journal of Management","volume":"55 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77444385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3