Global Journal of Economics and Business最新文献_第2页

Ensuring organizational conflict resolution through human relations in the banking sector 确保通过银行部门的人际关系解决组织冲突

Global Journal of Economics and Business Pub Date : 2023-09-30 DOI: 10.58934/jgeb.v4i15.210

Philo Onome Oluwafemi, A. Anthony Kifordu

引用次数: 0

Optimising organisational performance through dynamic conflict resolution strategies in the banking sector 通过银行部门的动态冲突解决策略优化组织绩效

Global Journal of Economics and Business Pub Date : 2023-09-30 DOI: 10.58934/jgeb.v4i15.209

Nkechi Esther Obi Ijeh, A. Anthony Kifordu

{"title":"Optimising organisational performance through dynamic conflict resolution strategies in the banking sector","authors":"Nkechi Esther Obi Ijeh, A. Anthony Kifordu","doi":"10.58934/jgeb.v4i15.209","DOIUrl":"https://doi.org/10.58934/jgeb.v4i15.209","url":null,"abstract":"This study investigated the effect of conflict resolution and organizational performance in the Nigerian Banking Sector, in Asaba Delta State. This study identified how conflict resolution strategies are implored to improve organizational performance. The adopted measures included such measures as; Accommodating Strategy (AS) and Dominating Strategy (DS) on how they influence organizational performance which seeks to be the dependent variable. The primary data used in this study were collected with the aid of structured questions from respondents (customers of banks). A total of 65 questionnaires were administered to respondents and also retrieved. These data were coded using an Excel spreadsheet and entered in Statistical Package for Social Science (SPSS) for analysis using descriptive statistics, correlation, and multiple regression with the aid of SPSS version 23. The findings revealed that Accommodating Strategy (AC) and Dominating Strategy (DS) have a significant relationship with Organizational Performance (OP). This study therefore concluded that there is a significant Accommodating Strategy (AS) in particular has a good and significant impact on organizational performance (OP). As a result, Nigerian banks should keep and grow accommodating strategy channels since it has improved staff performance, which would help the banks function better. Hence, the researcher recommended that Management should try to offer seminars/workshops on organizational dispute resolution methods for workers regularly. Employees will be able to learn about conflicts and how to successfully handle them for the benefit of the business.","PeriodicalId":32548,"journal":{"name":"Global Journal of Economics and Business","volume":"143 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135082981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Assessment of customer satisfaction in public transportation evidence from Gombe State Transport Service (GSTS) 贡贝州交通服务(GSTS)的公共交通客户满意度评估证据

Global Journal of Economics and Business Pub Date : 2023-09-30 DOI: 10.58934/jgeb.v4i15.200

Caleb Mark Yaboh, Isyaka Mohammed Salisu, Uchenna Stanley Sabatine

{"title":"Assessment of customer satisfaction in public transportation evidence from Gombe State Transport Service (GSTS)","authors":"Caleb Mark Yaboh, Isyaka Mohammed Salisu, Uchenna Stanley Sabatine","doi":"10.58934/jgeb.v4i15.200","DOIUrl":"https://doi.org/10.58934/jgeb.v4i15.200","url":null,"abstract":"It is undeniable fact that transportation is part of the daily rounds of activities and as such an essential component of the every human being. The study seeks to assess customer's satisfaction in public transportation evidence from Gombe State Transport Service (Gombe Line), with more empirical studies needed in the study area. The study used a quantitative approach and the data were collected through a survey, questionnaire method, which was adopted from previous studies as a data gathering instrument. The independent variables are Affordability and Safety, while the dependent variable is customer satisfaction. The population of the study is 994 and sampling size of 331 using Taro Yamane’s formula. Questionnaires were distributed for data collection which amounted to 331 using convenient sampling with 305 returned which signifies 92% response rate. Data analysis was conducted through statistical techniques such as descriptive statistics and multiple regression using SPSS software version 26 in which the result indicated that Affordability has significant influence on customer satisfaction, whereas Safety has insignificant relationship on customer satisfaction. The study recommended that management should work hard to improve Gombe State Transport Service (GSTS) affordability and be able to guarantee safety of passengers to enhance customer satisfaction which leads to customer retention.","PeriodicalId":32548,"journal":{"name":"Global Journal of Economics and Business","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136280088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Fostering organizational commitment through employee participation in decision making 通过员工参与决策来促进组织承诺

Global Journal of Economics and Business Pub Date : 2023-09-30 DOI: 10.58934/jgeb.v4i15.211

Ngozi Mogbolu, A. Anthony Kifordu, Demaro Arubayi

引用次数: 0

Cause of delay and cost overrun in infrastructure projects 导致基础设施项目延误和成本超支的原因

Global Journal of Economics and Business Pub Date : 2023-09-30 DOI: 10.58934/jgeb.v4i15.201

Salam Mahmood Hamad

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United Kingdom’s budget deficit in 2010s and Government’s financial policies: analysis and implications 2010年代英国预算赤字与政府财政政策:分析与影响

Global Journal of Economics and Business Pub Date : 2023-09-30 DOI: 10.58934/jgeb.v4i15.199

Hamzahan Tek

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Enhancing employee performance through compensation management in the manufacturing industry 在制造业通过薪酬管理提高员工绩效

Global Journal of Economics and Business Pub Date : 2023-09-30 DOI: 10.58934/jgeb.v4i15.207

Asinedu Kennedy Nwafili, A.Anthony Odita, A. Anthony Kifordu

{"title":"Enhancing employee performance through compensation management in the manufacturing industry","authors":"Asinedu Kennedy Nwafili, A.Anthony Odita, A. Anthony Kifordu","doi":"10.58934/jgeb.v4i15.207","DOIUrl":"https://doi.org/10.58934/jgeb.v4i15.207","url":null,"abstract":"The study examined the effect of Compensation Management on employee performance in the Manufacturing Industry, specifically with a focus on Flight Aluminium Plc in Asaba Delta State, Nigeria. The specific objective of the study is to ascertain two measures of Compensation Management namely; Salary (SLY), and Benefits Programmes (BP), and how they affect employee performance in the Manufacturing Industry. The study employed a descriptive survey research design. The sample size is 75 respondents, this was determined using the purposive sampling technique. The study made use of the Likert scale of point 5 is used for the closed-ended questions to draw responses from the respondents. A total of seventy-five (75) questionnaires were administered by staff of Flight Aluminium Plc in Asaba, Delta State. Out of the seventy-five (75) questionnaires, (73)97.33% were retrieved and properly filled while two (2)2.67% were not returned. Thus, the sample to be used for the study was used in the range of seventy-three (73) respondents. Data presented and analysed in this study is dichotomized into three parts. First is the data presentation which comprises the descriptive analysis of the respondent's profile using simple weighted percentages, Second, the descriptive statistics of data obtained from the questionnaire using minimum, maximum, mean, and standard deviation the Pearson correlation analysis would be used as a basis of testing the hypothesis. The findings revealed that both independent variables (Salary (SLY) and Benefits Programmes (BP), have a significant relationship with employee performance in the Manufacturing Industry. The study recommended that the company should continue providing security benefits to all employees, their position notwithstanding as it will positively influence employee productivity and raise overall performance in the manufacturing sector.","PeriodicalId":32548,"journal":{"name":"Global Journal of Economics and Business","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135083246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of product maturity on competitive advantage: a study of Unilever, Nigeria 产品成熟度对竞争优势的影响:以尼日利亚联合利华为例

Global Journal of Economics and Business Pub Date : 2023-09-30 DOI: 10.58934/jgeb.v4i15.205

Emuoboh Gbagi, A. Anthony Kifordu

{"title":"Impact of product maturity on competitive advantage: a study of Unilever, Nigeria","authors":"Emuoboh Gbagi, A. Anthony Kifordu","doi":"10.58934/jgeb.v4i15.205","DOIUrl":"https://doi.org/10.58934/jgeb.v4i15.205","url":null,"abstract":"In recent years the concept of competitive advantage has taken center stage in discussions of business strategy; that is why, one of the major challenges organizations face today is how to have a competitive advantage. In most cases a stand-out product will do the job, since products are perceived as both highly relevant and meaningful, the ability of any one product to stand out in a competitive category will guarantee the success of such an organization. While there are numerous ways to differentiate brands, identifying meaningful product-driven differentiators can be especially fruitful in gaining and sustaining a competitive advantage. Product maturity is when a firm or brand has grown to the point where it outperforms rival brands in the provision of a feature(s) such that it faces reduced sensitivity for other features. This study used a sample of 150 respondents to provide evidence of the relationship between product maturity and firms’ competitive advantage in Nigeria. The study employed the ordinary least square (OLS) regression analysis. This study finds a positive and significant relationship between product maturity and firms’ competitive advantage, as well as a positive and significant relationship between product differentiation and competitive advantage. This study therefore recommends that managers should continue to address competitive advantage with strategic balances using product maturity.","PeriodicalId":32548,"journal":{"name":"Global Journal of Economics and Business","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135083247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Evaluation of Dhofar University Performance according to Quality Assurance and Academic Accreditation Criteria of Islamic Universities Federation 根据伊斯兰大学联合会的质量保证和学术认证标准评估佐法尔大学的表现

Global Journal of Economics and Business Pub Date : 2023-08-01 DOI: 10.31559/gjeb2023.13.4.5

Mohammed Jaboob, Daood Al Hadabi, Mawih Al Ani

{"title":"Evaluation of Dhofar University Performance according to Quality Assurance and Academic Accreditation Criteria of Islamic Universities Federation","authors":"Mohammed Jaboob, Daood Al Hadabi, Mawih Al Ani","doi":"10.31559/gjeb2023.13.4.5","DOIUrl":"https://doi.org/10.31559/gjeb2023.13.4.5","url":null,"abstract":"Objectives: The aim of this research is to evaluate the performance of Dhofar University in Sultanate of Oman based on two criteria: quality assurance and academic accreditation of Islamic Universities Federation. Methods: This research is categorized under quantitative approach by using descriptive statistics analysis. 236 participants of academics and Employee were selected randomly from population of university which included 423 lecturers and employees. Data was analyzed by using the Statistical Package for Social Sciences (SPSS-25). Results: The results indicated that criteria used in Dhofar University was congruent with Islamic Universities Federation criteria with an average (3.81 of 5) and a standard deviation (0.63) which is relatively high. The first criteria were the \"Education Resources and Facilities Standard\" with an average of 4.06, then the \"Teaching and Learning Standard\" with an average of 4.01, and finally the \"International Standard\" with an average of 3.56 respectively. The results also revealed that there are no significant differences between the responses of participants in the extent of quality assurance application standards and academic accreditation at Dhofar University, based on gender and years of experience. Conclusions: Finally, researcher presented a set of recommendations including adoption of the model (quality assurance standards and academic accreditation of Islamic Universities Federation) as long as there is an appropriate ground for the application at Dhofar University, with the initiation of forming a team to undertake this work, in addition to possibility of applying the module in other universities.","PeriodicalId":32548,"journal":{"name":"Global Journal of Economics and Business","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134996841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

تأثير الاقتراض الخارجي والمساعدات الخارجية على الإنفاق العام في الأردن (1980-2019) 外债和外援对约旦公共支出的影响(1980-2019年)

Global Journal of Economics and Business Pub Date : 2023-08-01 DOI: 10.31559/gjeb2023.13.4.1

سامح عاصم العجلوني, فرح إبراهيم شهاب

{"title":"تأثير الاقتراض الخارجي والمساعدات الخارجية على الإنفاق العام في الأردن (1980-2019)","authors":"سامح عاصم العجلوني, فرح إبراهيم شهاب","doi":"10.31559/gjeb2023.13.4.1","DOIUrl":"https://doi.org/10.31559/gjeb2023.13.4.1","url":null,"abstract":"الأهداف: هدفت هذه الدراسة إلى تحليل التأثير طويل الأجل وقصير الأجل لكل من الاقتراض الخارجي والمساعدات الخارجية على الإنفاق الحكومي في الأردن، بشقيه الجاري والرأسمالي، خلال الفترة (1980-2019). المنهجية: استخدام نموذج الانحدار الذاتي للفجوات الزمنية الموزعة (Autoregressive Distributed Lag) (ARDL) الذي اكتسب شعبية في الآونة الأخيرة كوسيلة لفحص العلاقات المشتركة بين المتغيرات. النتائج: أظهرت النتائج في المدى الطويل وجود تأثير سلبي للاقتراض الخارجي على الإنفاق الرأسمالي، في حين كان التأثير إيجابيًا على الإنفاق الجاري بالرغم من أنه لم يكن معنويًا من الناحية الإحصائية. أما في المدى القصير فقد كان تأثير الاقتراض الخارجي إيجابيًا وذو دلالة إحصائية على كل من الإنفاق الرأسمالي والجاري. أما المساعدات الخارجية فقد كان لها أثر إيجابي وذو دلالة إحصائية على الإنفاق الرأسمالي والجاري في المديين الطويل والقصير. الخلاصة: أوصت الدراسة بضرورة توجيه أكبر قدر من الاقتراض الخارجي والمساعدات الخارجية لتمويل الإنفاق الرأسمالي من خلال مشاريع إنتاجية تنمي الاقتصاد الوطني، وزيادة الاعتماد على الموارد المحلية بالتركيز على الإنتاجية الوطنية وتنويعها لتمويل النفقات الجارية. كما أوصت الدراسة بضبط النفقات الجارية غير المبررة والعمل على زيادة نصيب النفقات الرأسمالية.","PeriodicalId":32548,"journal":{"name":"Global Journal of Economics and Business","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134996842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0