{"title":"A Novel Method to Gauge Audience Engagement with Televised Election Debates through Instant, Nuanced Feedback Elicitation","authors":"A. Liddo, Brian Plüss, P. Wilson","doi":"10.1145/3083671.3083673","DOIUrl":"https://doi.org/10.1145/3083671.3083673","url":null,"abstract":"Despite a steep increase in the use of the Internet and handheld computing devices for media consumption, television is still of critical importance for democratic citizenship. Television continues to be the leading source of political information and its relevance has been recognised at policy level. In addition, television keeps evolving technologically and in how it is experienced by viewers. Nonetheless, the ways researchers have measured audience engagement with televised political events in real-time is often limited to small samples of viewers and is based upon a narrow range of responses. In this paper we look at the audience of televised election debates, and propose a new method to gauge the richness and variety of citizens' real-time responses at scale by capturing nuanced, non-intrusive, simple and measurable audience feedback. We report on a paper prototype experiment, in which we used a set of flashcards to test the method in an actual televised election debate scenario. We demonstrate how the method can improve our understanding of viewer responses to the debaters' performances, to the contents in their arguments, and to the debate as media event. We conclude with design guidelines to implement the method on a mass scale in order to measure audience engagement with televised election debates in distributed contexts through audience feedback web and mobile applications.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121503825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"To Go or not to Go!: What Influences Newcomers of Hybrid Communities to Participate Offline","authors":"Di Lu, Rosta Farzan, Claudia A. López","doi":"10.1145/3083671.3083693","DOIUrl":"https://doi.org/10.1145/3083671.3083693","url":null,"abstract":"More and more the boundaries of online and offline spaces are becoming fuzzy. Hybrid communities have emerged as socio-technical platforms capitalizing on this fuzzy border. They support the blend of computer-mediated communications with face-to-face interactions. This intertwined nature of online-offline interactions in hybrid communities pose extra burdens on their members, especially newcomers. Newcomers in the hybrid communities are required to make decisions about in-person meetings with strangers with scarce knowledge and limited commitment to the group. In this work, we explore what influences newcomers' offline participation in the context of Meetup. Following a set of theoretical frameworks, we have identified factors relevant to newcomers' decisions about their first offline event and we have examined the impact of each of those factors through statistical regression models. Our results show that factors contributing to reducing uncertainty and sense of inclusiveness play a key role in newcomers' decision making process about what events to attend offline. Based on our findings, we provide design guidelines for community technology developers to better support newcomers in their decision to start participating offline in hybrid communities.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124334981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Urban Knitters on Interweaving Craft, Technologies and Urban Participation","authors":"J. Meissner, G. Fitzpatrick","doi":"10.1145/3083671.3083674","DOIUrl":"https://doi.org/10.1145/3083671.3083674","url":null,"abstract":"Technologies are increasingly reaching areas of everyday life that were previously separated from the digital world, including traditional crafts. HCI work has explored hybrid craft as activities that manipulate smart materials for interactive physical outcomes. This however, excludes the ways in which traditional crafts become hybrid through other related uses of digital technologies. This paper discusses how urban knitting, a collaborative textile craft augmenting public space, incorporates various online practices to facilitate urban participation. We conducted a survey with 40 urban knitters to identify the roles technologies play in their practices. The results illustrate how the participants use digital tools for personal inspiration, global collaboration, individual self-expression and collective meaning-making around their craft. Through discussing how technologies can re-contextualise creative craft practices, we contribute insights into how a wider understanding of hybrid craft is needed to embrace new design opportunities within this hybrid realm of urban citizenship.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123997460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Fiore, Francesco Ceschel, L. Nurgalieva, M. Marchese, F. Casati
{"title":"Design Considerations to Support Nursing Homes' Communities","authors":"A. Fiore, Francesco Ceschel, L. Nurgalieva, M. Marchese, F. Casati","doi":"10.1145/3083671.3083695","DOIUrl":"https://doi.org/10.1145/3083671.3083695","url":null,"abstract":"Caring for institutionalized older adults is known to be a complex issue both for families and professionals. In recent years, there has been an increasing interest in this topic primarily due to a growing older population and, hence, a heightened need of research contributions in this area. Previous studies on caregiving for older adults living in nursing homes recognize the necessity to support professionals' work practices to ameliorate their working conditions, and decrease the risk of burnout and job dissatisfaction. In this study, we investigated the practice of caregiving at nursing homes in the Northern Italy in the form of a case-study. We mainly focus on the work practices of care professionals, and on the relational issues between professional and family caregivers. The outcomes of this work shed new light on the opportunities of using ICT solutions to improve relations and information sharing among caregivers.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114665572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Airi Lampinen, Donald Mcmillan, Barry A. T. Brown, Z. Faraj, Deha Nemutlu Cambazoglu, Christian Virtala
{"title":"Friendly but not Friends: Designing for Spaces Between Friendship and Unfamiliarity","authors":"Airi Lampinen, Donald Mcmillan, Barry A. T. Brown, Z. Faraj, Deha Nemutlu Cambazoglu, Christian Virtala","doi":"10.1145/3083671.3083677","DOIUrl":"https://doi.org/10.1145/3083671.3083677","url":null,"abstract":"While urban life requires us to maintain a healthy social distance and anonymity from others, a recurring design goal has been to push against this anonymity and assist in the formation of communities. In contrast, our aim in this paper is to design for keeping others at a comfortable distance, without seeming rude or uncongenial. Building on findings from 20 interviews and two design workshops, we present three design explorations that illustrate opportunities to support a sense of friendly connection in local, communal spaces, without promoting the formation of friendship or other long-term engagements, or requiring the effort and commitment they would necessarily demand.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122628590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards Care-based Design: Trusted Others in Nurturing Posttraumatic Growth outside of Therapy","authors":"Alice V. Brown, J. Choi","doi":"10.1145/3083671.3083703","DOIUrl":"https://doi.org/10.1145/3083671.3083703","url":null,"abstract":"Communities and social networks play a significant role in providing care and support for people who have experienced trauma. Increasing use of digital and networked technologies in people's everyday lives present opportunities for connecting, communicating, interacting, and caring for one another in new ways, as evidenced in the recent emergence of technologies that are designed to support the post-trauma journey. At the same time, there are distinct shortcomings among the existing technologies in effectively responding to the diverse and changing needs and desires of individuals, including meaningful engagement of trusted others, such as friends and family outside the therapy environment. After examining 83 existing design interventions that provide trauma-related support, this paper identifies six broad themes evident in their approaches: symbolic engagements, creative offerings of comfort and encouragements of self-care, the creative sharing of stories, online communities and agony aunts, the digitisation and re-design of psychology intervention, biometrics and data-driven. It further interrogates related opportunities and challenges to deliberate on how interventions might be designed with and for care at the intersection of communities and technologies, with a focus on engaging trusted others who in various ways and degrees, have a substantial impact on the post-trauma journey beyond therapy.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129998880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Colin Dodds, Ahmed Kharrufa, Anne Preston, C. Preston, P. Olivier
{"title":"Remix Portal: Connecting Classrooms with Local Music Communities","authors":"Colin Dodds, Ahmed Kharrufa, Anne Preston, C. Preston, P. Olivier","doi":"10.1145/3083671.3083679","DOIUrl":"https://doi.org/10.1145/3083671.3083679","url":null,"abstract":"We present an exploration of the potential benefits of connecting music classrooms with the surrounding music community through the act of music remixing. Inspired by the rise of an online participatory culture involving music remixing, we conducted a study where we transposed these activities from their informal, online context to a formal, classroom context. Our goal was not to make students proficient music remixers, but instead to explore whether remixing could serve as a tool to engage learners in their formal education and increase their desire to participate in both online and local music communities. Qualitative methods were used to gather data before Activity Theory was applied to evaluate the issues surrounding moving remixing activities between contexts. Our contribution is three-fold: (1) A demonstration of the benefits and challenges around connecting classrooms to local music communities through music remixing activities (2) Remix Portal, an easy to use music remixing and sharing application which can help young people move beyond a position of passive consumer of music towards a position of active contributor (3) The identification of key design criteria for growing the remixing application into a sustainable and social platform.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129706357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Going Online to Meet Offline: Organizational Practices of Social Activities through Meetup","authors":"Stephen T. Ricken, L. Barkhuus, Quentin Jones","doi":"10.1145/3083671.3083705","DOIUrl":"https://doi.org/10.1145/3083671.3083705","url":null,"abstract":"Event-Based Social Networks assist the coalescing of groups for social activities. In this paper, we present a mixed-method study of Meetup organizers' experiences coordinating events. Through a survey of 100 Meetup groups and interviews with 13 organizers of Meetup groups, we describe their organizational practices and challenges as well as potential longer-term success factors. We emphasize motivations and factors both in terms of social and technological issues. We discuss how these organizers build and maintain social capital but also how they rely on their already existing community leadership capabilities. We conclude that organizers had four different reasons to start a group through Meetup and describe each in turn. Our research contributes to a better understanding of how event-based social networking platforms can be designed and built to support coalescing within niche interest groups.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117196460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Integrating mobile technologies to achieve community development goals: the case of telecenters in Brazil","authors":"Sara Vannini, David Nemer, I. Rega","doi":"10.1145/3083671.3083684","DOIUrl":"https://doi.org/10.1145/3083671.3083684","url":null,"abstract":"Telecenters and mobile technologies are two of the main interventions for reducing the digital divide and are primary tools for information access. The rapid and pervasive adoption of mobile technologies had called into question the necessity of continued investment in telecenters; however, telecenters have been credited for serving different needs than private mobile technologies. Users and stakeholders are shaping new ways of access, and telecenters and mobile technologies can benefit from each other to address the issue of underserved communities' access to information. The literature has not yet extensively addressed this topic. The study presented in this paper has the twofold goal to understand (i) how mobile technologies are used by telecenters to enhance their services to the public, and (ii) whether telecenter operators perceive mobile technologies as viable instruments to innovate telecenters and pursue community development goals. Informed by the Theory of Social Representations (SR), the study presents responses to a questionnaire to Brazilian telecenter operators. Results show that telecenter operators have a positive attitude towards adopting mobile technologies to extend their telecenters' services and meet their development goals, especially in the areas of education, knowledge, information and communication.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127957713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Reem Talhouk, Tom Bartindale, Kyle Montague, Sandra Mesmar, C. Akik, A. Ghassani, M. Najem, H. Ghatas, P. Olivier, Madeline Balaam
{"title":"Implications of Synchronous IVR Radio on Syrian Refugee Health and Community Dynamics","authors":"Reem Talhouk, Tom Bartindale, Kyle Montague, Sandra Mesmar, C. Akik, A. Ghassani, M. Najem, H. Ghatas, P. Olivier, Madeline Balaam","doi":"10.1145/3083671.3083690","DOIUrl":"https://doi.org/10.1145/3083671.3083690","url":null,"abstract":"With 1,033,513 Syrian refugees adding a strain on the Lebanese healthcare system, innovation is key to improving access to healthcare. Our previous work identified the potential for technology to improve access to antenatal care services and increase refugee agency. Using (1) paper mock ups and a mobile based prototype, (2) process mapping, (3) focus groups and interviews and (4) key informant meetings, we explored the concept of refugee led community radio shows to deliver peer-led healthcare. We observed the influence of community radio shows on Syrian refugee health education, community dynamics and community agency in relationships between healthcare providers and refugees. Refugees were positively impacted through situating the technology within the community. We highlight issues around trust, agency, understanding, self-organization and privacy that resulted from running the shows through mock ups and a mobile based prototype. Our findings inform future work in community run radio shows.","PeriodicalId":320659,"journal":{"name":"Proceedings of the 8th International Conference on Communities and Technologies","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127918301","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}