{"title":"Exploring the impact of healthcare agility and resilience on sustainable healthcare performance: moderating role of technology orientation","authors":"Santanu Mandal","doi":"10.1504/ijssm.2020.10027229","DOIUrl":"https://doi.org/10.1504/ijssm.2020.10027229","url":null,"abstract":"Agility and resilience are well known dynamic capabilities that aid supply chain (SC) firms to address customer requests and withstand disruptions in an adequate manner. Further studies also have acknowledged the performance implications of such dynamic capabilities. However, service SCs especially healthcare is yet to receive sufficient empirical attention. In this study, we explore the influence of healthcare agility and resilience on sustainable healthcare performance. Further, the conversion of agility and resilience to sustainable healthcare performance is contingent on technology and SC orientations of key healthcare SC firms. Hence, we explore the moderating role of technology and SC orientations. Perceptual responses were collected from 159 healthcare SC professionals through an online survey and were analysed using partial least squares in SmartPLS 2.0.M3. Findings suggested healthcare agility and resilience to have a strong influence on sustainable healthcare performance. Further the moderating role of technology orientation was profound on agility → performance linkage. The moderating role of SC orientation was also found significant on resilience → performance linkage. Implications for managers were also provided.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"44 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132039475","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Marriott's strategic sustainability priorities in the Chinese hotel industry","authors":"Wickham, L. French, Tommy Wong","doi":"10.1504/ijssm.2020.10027248","DOIUrl":"https://doi.org/10.1504/ijssm.2020.10027248","url":null,"abstract":"Using Mihalic et al.'s (2012) hotel sustainability business framework as its lens, this study provides an empirical analysis of a leading western hotel chain's sustainability priorities in its entry and subsequent operations in China's emerging hotel industry. A qualitative study of company documentation and semi-structured interviews with 12 senior managers at Marriott International in China indicated that seven sustainability strategies were prioritised by the chain (i.e., domestic employee development and satisfaction, resource allocation and education, guest satisfaction, domestic government engagement, the power to change participation, and the need to establish a positively differentiated labour-market position). This study and proposes a range of sustainability research opportunities in emerging hotel industry contexts. In addition to this, a range of practical implications for sustainability management in emerging hotel industry settings are presented.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126478001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Assessing a sustainable higher educational institution through talent management practices and Islamic work ethics","authors":"F. Johara, S. Yahya, S. Zainal","doi":"10.1504/ijssm.2020.10027237","DOIUrl":"https://doi.org/10.1504/ijssm.2020.10027237","url":null,"abstract":"This paper aims to propose a conceptual framework to clarify the talent management practices and its effects on the sustainable performance of faculty members to build a sustainable higher educational institution from an Islamic work ethical perspective in South Asian context, especially in Bangladesh. This study is primarily a conceptual paper focusing on objectives which are determined to the influence of talent management practices and sustainable performance of faculty members and the strong effect of Islamic work ethics between talent management practices and sustainable performance of faculty members. The paper also shows after analysing the previous literatures and identifying a strong research gap on the aspects that limited research found which uses the 'Theory of Maqasid al-Shariah' to explain about the talent management practices and sustainable performance of faculty members with the strong effect of Islamic work ethics to become a competitive higher educational institution. Based on in- depth discussion and meta-analysis, this paper suggests a new conceptual model to increase the sustainable performance of faculty members with strong Islamic work ethics and the competitiveness of the higher educational institutions.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116749256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
K. Jayaraman, Logeswari Arikrisnan, Kavigtha Mohan Kumar, S. Kiumarsi
{"title":"Key supplier retention for electrical and electronic industry: determinant factors","authors":"K. Jayaraman, Logeswari Arikrisnan, Kavigtha Mohan Kumar, S. Kiumarsi","doi":"10.1504/ijssm.2020.10027236","DOIUrl":"https://doi.org/10.1504/ijssm.2020.10027236","url":null,"abstract":"The purpose of this article is to identify the possible determinant factors influencing key supplier retention in electric and electronics industry. The data were collected from purchasing and sales managers working for electric and electronic companies in Malaysia. A total of 112 usable responses were received from various electric and electronics firms. The findings reveal that besides the four pure predictors namely supplier engagement, supplier quality, supplier infrastructure, supplier commitment which influences supplier retention, confidential sharing is a new determinant emerged for key supplier retention, has a significant positive relationship. The present paper provides guidance for suppliers who are offering services to the electric and electronic industry to focus and implement on the determinants factors of key supplier retention to effectively sustain as the preferred supplier for their manufacturing companies. However, the findings from this study nature only the context of Malaysian electrical and electronic industry for key supplier retention.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116803424","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wan Har Goh, Y. Goh, Shaizatulaqma Kamalul Ariffin, Yashar Salamzadeh
{"title":"How green marketing mix strategies affects the firm's performance: a Malaysian perspective","authors":"Wan Har Goh, Y. Goh, Shaizatulaqma Kamalul Ariffin, Yashar Salamzadeh","doi":"10.1504/IJSSM.2019.10020496","DOIUrl":"https://doi.org/10.1504/IJSSM.2019.10020496","url":null,"abstract":"Green approaches are a 'must' in the current business environment given the importance of environmental issues in different aspects of business activities in different businesses such as electrical and electronics manufacturing firms. Green marketing strategies are one of the main green approaches in manufacturing industry influencing environmental outcomes and firm performance in different levels. This study aims to investigate the effects of green marketing mix program on firm performance. A survey is conducted in E&E manufacturing firms in Malaysia under the Federation of Malaysian Manufacturers (FMM) 2014. We gathered 121 questionnaires from marketing managers or business development managers in this industry. We studied the impacts of green product, green price, green place, and green promotion, on firm performance using a stakeholder-theory-based conceptual model. The research findings show that green product, green price, and green promotion significantly influence firm performance in E&E manufacturing firms in Malaysia.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124682028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Green supply chain management: impact on environmental performance and firm competitiveness","authors":"C. Tan, S. Zailani, Sieow Chin Tan, S. Yeo","doi":"10.1504/IJSSM.2019.10020498","DOIUrl":"https://doi.org/10.1504/IJSSM.2019.10020498","url":null,"abstract":"Unrestrained industrialisation resulting in environmental pollution has mobilised the unstinting endeavours of scientist, researchers, policy makers and ecologist in a quest to rapidly unearth solutions to mitigate further environmental deterioration. One promising ongoing development is green supply chain management (GSCM), which promises a reduction of pollution and waste in manufacturing. GSCM achieves this through the mechanism of improving manufacturing efficiency, by reducing costs, enhancing product quality and improving product delivery. This study applies the natural resource-based view, and quantitatively examines the impact of the implementation of GSCM on firm environmental performance, and firm competitiveness. Data was collected from 122 sampled firms, analysed, and evaluated in two ways. Firstly, using partial least squared-structured equation modelling (PLS-SEM), results indicate that 'green procurement', and 'green supplier and customer collaboration', have a significant positive relationship with both firm environmental performance, and, firm competitiveness. Secondly, using importance-performance matrix analysis (IPMA), both 'green procurement' and 'green supplier and customer collaboration' are mapped in the high in importance/high-performance quadrant. The practical recommendations are for organisations to prioritise efforts and resources towards 'green procurement' and 'green supplier and customer collaboration' in order to maximise the return on 'green' investment.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"151 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131986528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The roles of uncertainty avoidance and strategic agility in cloud storage adoption among multinational manufacturing companies in Malaysia","authors":"Vivegananthan Supramaniam, A. Teoh","doi":"10.1504/IJSSM.2019.10020494","DOIUrl":"https://doi.org/10.1504/IJSSM.2019.10020494","url":null,"abstract":"Cloud technology adoption is becoming a key sustainable information technology (IT) strategy for companies in developing countries with an investment potential of US$900 million by 2020. This study examined the antecedents and outcome of cloud storage adoption among multinational manufacturing companies (MNCs) in Malaysia. A total of 122 responses were collected and analysed with SmartPLS 3.2.7. Results show that relative advantage, top management support, technology readiness, cost saving and stakeholder pressure significantly influence cloud storage adoption; while uncertainty avoidance moderates the relationship between technology readiness and adoption. Interestingly, cloud storage adoption impacts firm performance while strategic agility enhances this relationship. This study provides a new perspective by examining the influence of national culture and strategic agility in the context of cloud storage adoption and its outcome among MNCs in Malaysia. In conclusion, this study contributes holistic and meaningful insights to IT practitioners and researchers in adopting cloud technology as a sustainable IT strategy.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128967962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing stakeholders' demand through environmental management accounting: the case of seaports","authors":"S. Phang, A. Siti-Nabiha, Dayana Jalaludin","doi":"10.1504/IJSSM.2019.10020457","DOIUrl":"https://doi.org/10.1504/IJSSM.2019.10020457","url":null,"abstract":"This paper explores the required environmental information according to relevant stakeholders and how this requirement influences environmental management accounting (EMA) practices. By comparing and contrasting empirical evidence collected from in-depth interviews with several key relevant personnel from two seaports, this paper identifies two high salient stakeholders, namely the government agency and foreign co-owner where each of them had demanded detail information of scheduled waste production, and energy and fuel consumption (including carbon emission). Both seaports are found to adopt the EMA framework to assist environmental data collection. The energy and fuel consumption and carbon emission are intensively monitored while not much attention is given on water usage given the absence of definitive stakeholder on water management. Once the cost-savings potential of the information was realised, the collected information are then widely used to enhance efficiency.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128741608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The theory of planned behaviour and transformational leadership: an examination of corporate philanthropy among SMEs in Malaysia","authors":"Sim GaikLan, S. Zainal, A. Amran","doi":"10.1504/IJSSM.2019.10020497","DOIUrl":"https://doi.org/10.1504/IJSSM.2019.10020497","url":null,"abstract":"A wide body of knowledge concerning CSR has been acquired by integrating this strategy as the corporate strategy in large-scale organisations. However, CSR in SMEs has received relatively little attention despite their important role and contribution in building a nation. The data for Malaysia highlight that small and medium enterprises (SMEs) are the main driver of Malaysia's economic growth. Therefore, this study examines the determinants of the corporate philanthropic decisions of SMEs by mapping it to Ajzen's theory of planned behaviour (TPB) and Bass's transformational leadership theory. Moral obligation and government incentives are also included to provide better understanding of the research. The study was carried out using 82 questionnaires answered by the top management of SMEs. Overall, this study offers new understanding concerning the determinant factors for the engagement of SMEs in corporate philanthropy. This paper also discussed the suggestions for future study as well as the limitations.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123179137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Corporate board diversity, corporate social responsibility and financial performance: the case of Malaysian public listed companies","authors":"Cheong Shy Yng, Fathyah Hashim","doi":"10.1504/IJSSM.2019.10020499","DOIUrl":"https://doi.org/10.1504/IJSSM.2019.10020499","url":null,"abstract":"This study attempts to examine the relationship between board diversity and financial performance with the mediating effect of corporate social responsibility (CSR). A total of 101 companies from different sectors, excluding the financial sector are listed in the main market of Bursa Malaysia was selected as a sample. This study used secondary data which was extracted from the annual report of the financial year ending in 2016. The results showed that board diversity is significantly related to CSR, followed by financial performance. In particular, board education diversity is found to have a positive and significant relationship with CSR. Meanwhile, board ethnicity diversity is found to be significant but negatively related to CSR. This study can bring awareness of the important and positive roles of CSR towards financial performance as a mediator to firms in Malaysia.","PeriodicalId":319298,"journal":{"name":"International Journal of Sustainable Strategic Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129548880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}