2014 9th International Conference on the Quality of Information and Communications Technology最新文献_第4页

Combinatorial Testing in an Industrial Environment -- Analyzing the Applicability of a Tool 工业环境中的组合测试——分析工具的适用性

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.36

Nelly Condori-Fernández, Peter M. Kruse, T. Vos, E. Brosse, A. Bagnato

引用次数: 4

An OMG-based Meta-Framework for Alignment of IS/IT Architecture with Business Models 一个基于omg的元框架，用于使IS/IT架构与业务模型保持一致

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.46

Carlos E. Salgado, R. J. Machado, R. Maciel

{"title":"An OMG-based Meta-Framework for Alignment of IS/IT Architecture with Business Models","authors":"Carlos E. Salgado, R. J. Machado, R. Maciel","doi":"10.1109/QUATIC.2014.46","DOIUrl":"https://doi.org/10.1109/QUATIC.2014.46","url":null,"abstract":"The topic of alignment between Business and Information Systems has been for some time, and remains actually, a top concern of research in diverse areas. It presents many open roads for research, even if leading to much dispersion and fuzziness due to the different views and subjects involved. On the path to build a conceptual, structured framework that incorporates the related topics of requirements engineering, enterprise architecture and strategy alignment, our literature search uncovered three main themes: the business model artifact, strategy and goal modelling, and enterprise modelling. Following, the research problem and its related research questions, which answers will give origin to artifacts, through design science (working on existing knowledge) and action research (working in live projects), were laid out. Initial steps in our incremental research approach, with a perspective on the requirements engineering and business model topics, and the development of a new method around an existing solution for the generation of logical architectures, have been well received by the research community. Current and future work in our plan will deepen and extend our research, further grounding the business model artifact and the strategy and goal modelling issues, while approaching the enterprise modelling, framework structuring and tools support.","PeriodicalId":317037,"journal":{"name":"2014 9th International Conference on the Quality of Information and Communications Technology","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114610472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 9

Foreword of the Thematic Track: Evidence-Based Software Quality Engineering 专题报告前言:循证软件质量工程

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.59

G. Travassos, Fernando Brito e Abreu

引用次数: 0

Availability Evaluation of Software Architectures through Formal Methods 通过形式化方法对软件体系结构进行可用性评估

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.45

J. M. Franco, R. Barbosa, M. Z. Rela

引用次数: 2

Foreword of the Thematic Track: Quality in Web Engineering 专题专题:Web工程中的质量前言

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.61

M. Matera

引用次数: 0

Toward a Gamification Model to Improve IT Service Management Quality on Service Desk 游戏化模式提升服务台IT服务管理质量

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.41

Fabio Silva da Conceicao, Alan Silva, A. O. Filho, Reinaldo Cabral Silva Filho

{"title":"Toward a Gamification Model to Improve IT Service Management Quality on Service Desk","authors":"Fabio Silva da Conceicao, Alan Silva, A. O. Filho, Reinaldo Cabral Silva Filho","doi":"10.1109/QUATIC.2014.41","DOIUrl":"https://doi.org/10.1109/QUATIC.2014.41","url":null,"abstract":"Among the different kinds of incident processing centers, the service desk has highlighted with the increasing number of its adopters around the world. Nonetheless, even though it has a series of desirable features and resources, a service desk needs several procedures to survive, without which it can severely suffer with inadequate or inexistent IT service management. In order to overcome this need, the framework of best IT practices, mostly known as ITIL, has been widely implemented on such scenarios. However, its adherence by service desk operators, has not always been as friendly as it should. The main reason for this can be made evident when considering how hard is to comply with so many recommendations laid out on such framework. Additionally, the technical staff attention and worry on complying with that framework is so great that incident treatment quality can be impaired. It is exactly on that challenge, where the persuasive technique named gamification arises here as a proposal to turn hard, tense or tedious tasks, that are commonly performed on this way on service desks, into more interesting and engaging activities in a daily basis. Through game design and elements, gamification can improve the service desk operators' motivation and engaging, by making them more involved in their job and consequentely optimizing the use and adherence of ITIL recommended IT best practices. In this scenario, since the more IT best practices are adequately followed and the more incident treatment quality increases, obviously the more IT service management quality would be improved.","PeriodicalId":317037,"journal":{"name":"2014 9th International Conference on the Quality of Information and Communications Technology","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127104706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 13

A MDE Generative Approach for Mobile Business Apps 移动商务应用的MDE生成方法

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.50

Luis Alexandre Ferreira da Silva, Fernando Brito e Abreu

{"title":"A MDE Generative Approach for Mobile Business Apps","authors":"Luis Alexandre Ferreira da Silva, Fernando Brito e Abreu","doi":"10.1109/QUATIC.2014.50","DOIUrl":"https://doi.org/10.1109/QUATIC.2014.50","url":null,"abstract":"Context: There is an increasing demand for mobile BIS apps and shorter time-to-market requirements. However, developing those apps faces several problems, such as being able to guarantee business rules fulfilment, support multiple platforms, handle localization and facilitate apps evolution. Objective: Propose a generative approach for mobile BIS apps that will mitigate the identified problems. Its input is a platform independent model (PIM), with business rules specified in OCL. Method: We adopted the Design Science Research methodology, that helps gaining problem understanding, identifying systemically appropriate solutions, and in effectively evaluating new and innovative solutions. Results: We have already identified the problem and its motivation, defined the objectives for a solution, designed and developed a prototype generative tool for BIS apps, demonstrated its usage and evaluated how well it mitigates a subset of the identified problems in an observational study and started to communicate its effectiveness to researchers and practitioners. Limitations: Several issues have not been addressed yet, such as the problem of distributed business rules enforcement and the formalization of the required transformations from the PIM to several platform-specific models (PSMs). Conclusion: We intend to contribute for reducing BIS apps time-to-market, while improving the maintainability of those apps.","PeriodicalId":317037,"journal":{"name":"2014 9th International Conference on the Quality of Information and Communications Technology","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133974325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Validation of Interlocking Systems by Testing their Models 通过模型测试验证联锁系统

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.37

A. Bonacchi, A. Fantechi

引用次数: 5

Foreword of the Thematic Track: Quality in ICT Requirements Engineering 专题报告前言:信息通信技术需求工程中的质量

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.54

Maria Lencastre

引用次数: 2

CERTICS Assessment Methodology for Software Technological Development and Innovation 软件技术发展与创新的CERTICS评估方法

2014 9th International Conference on the Quality of Information and Communications Technology Pub Date : 2014-09-01 DOI: 10.1109/QUATIC.2014.32

A. M. Alves, Clenio F. Salviano, G. Stefanuto, Sonia T. Maintinguer, Carolina V. Mattos, Camila Zeitoum, Márcia Regina Martins Martinez, Giancarlo Reuss

{"title":"CERTICS Assessment Methodology for Software Technological Development and Innovation","authors":"A. M. Alves, Clenio F. Salviano, G. Stefanuto, Sonia T. Maintinguer, Carolina V. Mattos, Camila Zeitoum, Márcia Regina Martins Martinez, Giancarlo Reuss","doi":"10.1109/QUATIC.2014.32","DOIUrl":"https://doi.org/10.1109/QUATIC.2014.32","url":null,"abstract":"Technological development and innovation are key drives for software development organizations. Furthermore they are strategic for the growth of a region or a Country. Therefore, the Brazilian government established a public policy instrument to identify and stimulate software resulting from technological development and innovation in the Country. Hence a software assessment methodology, named as CERTICS, has been created and established in Brazil. Its construction has been based on the reality of software development organizations and guided by methodological references including the ISO/IEC 15504 (SPICE) Standard. CERTICS includes a reference model, an assessment method and an arrangement for its application, monitoring and continuous improvement. A software organization can also benefit from CERTICS as good practices reference model on technology development and innovation. This article presents an overview of the rationality, design, major components and early practical results of CERTICS Methodology version 1.1.","PeriodicalId":317037,"journal":{"name":"2014 9th International Conference on the Quality of Information and Communications Technology","volume":"111 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122970762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3