{"title":"Participatory design of persona artefacts for user eXperience in non-WEIRD cultures","authors":"Daniel G. Cabrero","doi":"10.1145/2662155.2662246","DOIUrl":"https://doi.org/10.1145/2662155.2662246","url":null,"abstract":"Persona is elicited through qualitative, quantitative or both methods combined. Yet, for it to be validated data must come from research on end-users. Literature reveals projects combining persona and participatory design (PD) tend to be long-lasting, large-scale, western, resourceful ventures, with personas being generated from extensive qualitative user-data and empirical research. This project investigates how the method is taken on, interpreted, constructed and communicated by end-users within PD in non-WEIRD (Westernised, Educated, Industrialised, Rich, Developed) cultures. Literature pinpoints a misuse of persona by design stakeholders across cultures due to either a lack of grounded data; interpretivism vs. user-data in decision-making, or to organisational decisions and power dimensions within the PD process. Besides, most projects involve end-users in the research phase, yet not in creating and grounding of personas - which often come built from somewhere else. This project thus sets to provide empirical research on how end-users in non-WEIRD settings elicit and build personas within PD to convey their technological requirements, expectations and aspirations towards a satisfactory User Experience (UX).","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122689332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The culture question in participatory design","authors":"D. Hakken, Paula Maté","doi":"10.1145/2662155.2662197","DOIUrl":"https://doi.org/10.1145/2662155.2662197","url":null,"abstract":"As efforts to promote Participatory Design (PD) outside of the Nordic region have grown, how to deal with culture has been perceived as an increasingly pressing issue. This paper explicates the cultural problems PD has had and presents alternative approaches to dealing with them.\u0000 Anthropology is a discipline that has largely been organized through debates about culture. The paper draws on this discourse to argue against PD's tendency to conceive of culture as a single, unified \"thing\" with ontological status. Rather, cultural perspectives are produced via use of analytic constructs. PD can develop culturally appropriate senses of both participation and design by learning to decompose totalizing notions of culture. One can begin by separating from each other the aspects of culture relevant to a particular PD project, dealing serially with each of them, and only then attempting to construct a \"holistic\" cultural account. The argument is largely theoretical, an effort to apply the approach being contained in another paper on what happened when PD was tried in Mozambique.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"84 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125841711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Embroidering self-knowledge: systematization of experiences and participatory design of weaving as a caring practice in Cartago, Valle, Colombia","authors":"Tania Pérez-Bustos, Manuel Franco-Avellaneda","doi":"10.1145/2662155.2662173","DOIUrl":"https://doi.org/10.1145/2662155.2662173","url":null,"abstract":"The project aims at developing an approach using Information and Communication Technology (ICT) from a participatory perspective to enhance the craft of embroidery. To achieve this goal we propose a design process that encompasses the craft of embroidery as an expression of caring practices aimed at building self-knowledge. The project has been developed with a group of women embroiderers in Cartago, Valle, Colombia. It employs a plural and participatory approach involving an intercultural dialogue among the community of embroiderers, entrepreneurs, designers and experts in the social development of ICTs. ICTs can be understood as tools that are used to make the material conditions and the core skills involved in embroidery more visible to admirers of the craft and to people who are unfamiliar with the technique. We propose using a participatory design approach for social innovation to increase the capacity of people pursing a common goal that strengthens them as a community, reinforcing the collective and ensuring the sustainability of social enterprises.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129395450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jacques S. Mushaandja, Nambowa Malua, Dimitri Karon
{"title":"The journey of connection: reflecting on the paths and patterns of human connection","authors":"Jacques S. Mushaandja, Nambowa Malua, Dimitri Karon","doi":"10.1145/2662155.2662226","DOIUrl":"https://doi.org/10.1145/2662155.2662226","url":null,"abstract":"The overall theme of the installation is connection and its ever changing dynamics. Apart from revisiting some African indigenous and modern forms of connection, we also ask the question, weather we, human beings, are still connected? This is the fundamental question which we hope our process will answer. The idea is to create an experiential and experimental collection of visual and performing arts material to enable critical engagement on the subject matter.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"75 12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128058750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Make-and-tell in Haspenwood: on generativity in sustainable design","authors":"Liesbeth Huybrechts, J. Schoffelen, Ben Hagenaars","doi":"10.1145/2662155.2662198","DOIUrl":"https://doi.org/10.1145/2662155.2662198","url":null,"abstract":"This paper evaluates how the 'thick' documentation format Make-and-tell supports generative participation in a sustainable design project 'Haspenwood'. Generative participation refers to the possibility for participants to elaborate on the design after project completion. We frame thick documentation as representing the immaterial backstory of a project, next to its material aspects. Paying attention to thick documentation in a design process, can contribute to defining generativity in sustainable design projects beyond its material challenges (e.g. reuse of resources), but also as an immaterial process wherein a continuous participatory shaping of values takes place (Whal and Baxter, 2008). This article describes how we developed and evaluated tactics (Schoffelen & Huybrechts, 2013) to support designers in producing and evaluating thick documentation approaches throughout design projects in the context of documenting 'Haspenwood'.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121083861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Creative participation and mobile ecologies among resource-constrained aspirant designers in Cape Town, South Africa","authors":"Anja Venter","doi":"10.1145/2662155.2662241","DOIUrl":"https://doi.org/10.1145/2662155.2662241","url":null,"abstract":"In what has been termed the rise of the 'visual web', young people around the world, with the help of new media technologies, are creating and sharing visual artifacts with others. Sharing such creations is a central activity on Facebook, and sites such as Instagram, Pinterest and Tumblr support the prolific visual communication made possible by camera-phones, and smartphones in particular. Emerging media literacies revolve around the creation of original visual content. These literacies support informal interpersonal genres based around mobile communication but are also linked to a wide range of visual design disciplines involving digital media production (such as graphic design, web design, animation, and game design, to name a handful). Concurrently, popular visual design software packages such as Adobe Creative Suite are being redesigned to support a mobile and specifically tablet-based ecology, possibly indicating a shift in visual design that is made on, and for, smaller screens.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121436782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"\"... so what?\": limitations of participatory design on decision-making in urban planning","authors":"Mariana Salgado, Michail Galanakis","doi":"10.1145/2662155.2662177","DOIUrl":"https://doi.org/10.1145/2662155.2662177","url":null,"abstract":"This article addresses certain Participatory Design (PD)-related aspects of the project OurCity that took place in Meri-Rastila, a multicultural suburb in East Helsinki, Finland. The aim of OurCity was to democratize design processes and to empower local residents to influence the redevelopment of their area. PD processes were a key component to the OurCity project and its activities, particularly in relation to the process of drafting an Alternative Master Plan (AMP) for the area. The plan competed with, and lost by a narrow margin to, the plan drafted by the Helsinki City Planning Department. The scope of PD was underestimated because AMP, the design object, was envisioned in isolation from the participatory process it entailed. Had PD been presented as crucial to the process, AMP would have greater impact. In this article, we argue that it is necessary to make PD processes more visible in the end products of participatory planning. We base this argument on firsthand experience as members of the OurCity team and on an analysis of printed media and digital texts.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128777339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Terry Costantino, Steven LeMay, Linnea Vizard, Heather Moore, D. Renton, S. Gornall, Ian Strang
{"title":"Exploring participation in the design of public library e-services","authors":"Terry Costantino, Steven LeMay, Linnea Vizard, Heather Moore, D. Renton, S. Gornall, Ian Strang","doi":"10.1145/2662155.2662174","DOIUrl":"https://doi.org/10.1145/2662155.2662174","url":null,"abstract":"Public libraries are in crisis-mode trying to figure out their future. One area they are struggling with is their role and relationship to the Internet -- their e-services. This study engages public library staff, vendors and members in the redesign of online account management features as a way to look at participation from the perspective of the participants. Bringing together concerns, ideas and methodologies from the fields of librarianship, education, and Participatory Design, this study uses a Participatory Action Research approach to explore what we mean by participation and to identify barriers to achieving our ideal vision of participation.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134623351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Youth empowerment: the role of service design and mobile technology in accessing reproductive health information","authors":"Hedvig N. K. Iipito, I. Zyl","doi":"10.1145/2662155.2662176","DOIUrl":"https://doi.org/10.1145/2662155.2662176","url":null,"abstract":"There is a need to provide 'youth at risk' groups in marginalised communities with simple and private access to relevant reproductive health information. Youth at risk are young people faced with various challenges such as multidimensional poverty, unemployment and those that have an uncertain future. It is important that the youth be aware of all the critical life information particularly health information in order for them to make better choices. With mobile technology being an integral part of everyday life of the youth, it seems fit to use existing mobile functionalities or an extension thereof to provide relevant mobile-based services for information access. Mobile-based services are rapidly becoming popular as a tool to promote all kinds of areas of health especially for information provision. This research project focuses on mobile-based services to promote reproductive health information for youth at risk groups, aged 18 to 24. The study explored the many ways of accessing information, the available technology and existing practices by youth to access reproductive health information. Respective user needs were identified to address issues of sensitivity and privacy effectively. Challenges with engaging with the youth are discussed and recommendations are presented.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122827796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. D. Gaudio, Alfredo Jefferson de Oliveira, C. Franzato
{"title":"The influence of local powers on participatory design processes in marginalized conflict areas","authors":"C. D. Gaudio, Alfredo Jefferson de Oliveira, C. Franzato","doi":"10.1145/2661435.2661440","DOIUrl":"https://doi.org/10.1145/2661435.2661440","url":null,"abstract":"This paper explores the influence of local forces on Participatory Design processes aiming at promoting access and inclusion, carried out in marginalized conflict areas. Social contexts are the synthesis of the forces exerted by local actors which become more and more influent on contextual dynamics in situations of local instability and struggles. We present and analyse a Participatory Design project developed in a Rio de Janeiro slum, within an NGO. Through a conceptual framework on power and on its exercise, we explain how project partners, participants, and local institutions and groups have influenced the project, to the point of preventing its implementation. The intention is to show how the context may condition the design project, to point out the difficulties in acting in conflict areas and to present factors that will help designers in dealing with them.","PeriodicalId":314843,"journal":{"name":"Participatory Design Conference","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121396793","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}