International Journal of Professional Business Review最新文献

{"title":"Evaluating E-Commerce Engagement Factors In Saudi Arabia: Financial Loss, Identity Theft And Privacy Policies","authors":"Faten Saleh Alghamdi, Roshazlizawati Mohd Nor","doi":"10.26668/businessreview/2023.v8i12.4035","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.4035","url":null,"abstract":"Purpose: The purpose of this study is to investigate the influence of financial loss, identity theft, and privacy protection policies on the willingness of tourists in Saudi Arabia to engage in e-commerce.\u0000 \u0000Theoretical framework: This study examines Saudi Arabian visitors' use of e-commerce, highlighting the consequences of financial loss, identity theft, and privacy laws. The study employs Smart PLS and structured questionnaires, underpinned by a theoretical framework of trust and security, to uncover heightened fears over online identity theft. Policies protecting privacy become essential, boosting customer confidence and promoting e-commerce. The study adds to the scant amount of information in this field by emphasising the role that regulations play in maintaining transaction security and promoting user confidence.\u0000 \u0000Design/Methodology/Approach: This study used a quantitative research methodology to examine the relationship between financial loss, identity theft, privacy protection policies, and the willingness to engage in e-commerce in Saudi Arabia. Structured questionnaires were used to gather data, and Smart PLS was used to analyse the results using Structural Equation Modelling (SEM).\u0000 \u0000Findings: The study reveals that Saudi Arabian tourists express more concern about online identity theft than financial loss. Privacy protection policies play a pivotal role in enhancing their trust and participation in e-commerce, underscoring the importance of regulatory measures for ensuring user confidence and online transaction security.\u0000 \u0000Research, Practical & Social implications: This study highlights the unique worries that Saudi Arabian internet customers have, prioritising identity theft over money loss. Policies protecting privacy become an important middleman that is essential to fostering trust and promoting e-commerce. The findings encourage more investigation into the fundamental elements influencing user choices in study. Practically speaking, companies may improve tactics by giving strong privacy safeguards top priority. In order to promote a safe and reliable e-commerce environment that benefits customers and the expansion of Saudi Arabia's online market, it is socially vital to advocate for explicit privacy legislation.\u0000 \u0000Originality/value: This study is a pioneering attempt to investigate Saudi Arabian tourists' e-commerce behaviour. It adds to the scarce body of knowledge in this area by illuminating the importance of privacy protection policies in fostering consumer trust.","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"2 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139000068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Celebrity Expertise and Congruence on Consumer Purchase Intentions: Evidence by Nigerian Mobile Telecommunication Companies","authors":"Christopher Aja Onu, J. Nwaulune, Emmanuel Agu, A. Bamidele, O. Adetunji, I. A. Nwankwere, David Ayeni, Rufai Ismail","doi":"10.26668/businessreview/2023.v8i12.3780","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.3780","url":null,"abstract":"Purpose: Celebrity endorsement is a marketing strategy firms have embraced to survive and fortify their market competitiveness. This study examined how celebrity expertise and congruence affect consumer purchase intentions in Nigerian telecommunications companies.\u0000 \u0000Theoretical framework: The theory of planned behaviour describes all behaviour of individuals who possess the power to exercise self-restraint. The predictors of purchase intentions as submitted by this theory comprised attitudes; behavioural intention; subjective norms; and perceived behavioural control.\u0000 \u0000Method: It adopted a survey research design. A proportionate stratified random sampling technique was employed in the research while a questionnaire was used to gather participant data. The instrument was validated while the reliability tests ranged between 0.654 and 0.795. A Partial Least Square (PLS) modelling was adopted to analyse data collected from the respondents.\u0000 \u0000Findings: The findings showed that celebrity expertise and celebrity congruence all have a significant positive effect on consumers’ intention to purchase in the Nigerian mobile telecommunication operators in Lagos State, Nigeria.\u0000 \u0000Research Implication: The managerial implication is that it will enhance inter-enterprise collaborations among telecommunications companies by working together with their ideas and skills to accomplish a desired task that is innovative in nature for the benefit of the companies.\u0000 \u0000Originality/Value: This study is the first of its kind to deal with celebrity expertise and celebrity congruence on consumers’ intention to purchase in the Nigerian mobile telecommunication operators in Lagos State, Nigeria.","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"65 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138998336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Possible Reasons for Spurious Regression in the Econometric Model (Case Study of Imports in the United States of America)","authors":"Samer Muhammad Fakhr, Anissa Bouabid","doi":"10.26668/businessreview/2023.v8i12.3717","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.3717","url":null,"abstract":"Purpose: The research aims to identify statistical, econometric, and economic indicators to infer the problem of spurious regression.\u0000 \u0000Theoretical framework: The research used a descriptive and econometric approach to identify the dimensions of this problem and the most likely causes of its emergence.\u0000 \u0000Design/Methodology/Approach: The research estimated four equations, the first two are simple linear regressions (y, x1) and (y, x2), the third is a multiple linear regression equation (y, x1, x2), and the fourth is a double logarithmic regression equation for multiple linear regression. The results of the four equations were compared to assess the standard methods and explore spurious regression.\u0000 \u0000Findings: The research concluded with several findings, one of which is that a high value of the coefficient of determination (R2) in the absence of significance of the parameters is an indication of the problem of multicollinearity, and hence the possibility of spurious regression.\u0000 \u0000Research, Practical & Social implications: Spurious regression can lead to misleading conclusions about the relationships between economic variables, this can have negative consequences for economic policymaking and other decision-making processes. The research on spurious regression can help to improve the accuracy and reliability of economic analysis, which can benefit society as a whole.\u0000 \u0000Originality/Value: The paper could provide recommendations for how to avoid spurious regression in econometric models of imports. This could include recommendations for data collection, data preparation, and model specification.","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138997415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Closed-Loop Supply Chain Integration: Assessing Marketing Impacts and Customer Perceptions of Sustainable Brand Value in the Saudi Photovoltaic Industry","authors":"Karim Soliman, Aseel Bahareth","doi":"10.26668/businessreview/2023.v8i12.4064","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.4064","url":null,"abstract":"Purpose:  This investigation addresses the influence of closed-loop supply chain integration (CLSCI) on consumer perception of sustainable brand value, examining its effect on purchasing decisions, brand loyalty, and image.\u0000 \u0000Theoretical framework:  The study operates within a framework that posits CLSCI as a potential enhancer of sustainable brand value, mediated by demographic variables and consumer consciousness of sustainability practices.\u0000 \u0000Design/methodology/approach:  A cross-sectional analysis was performed with 240 Saudi participants using Multivariate Analysis of Variance (MANOVA) to assess the hypotheses derived from the theoretical framework.\u0000 \u0000Findings:  Results indicate a direct correlation between CLSCI and brand image, strengthened by consumer awareness. Moreover, age and awareness significantly mediate the relationship between CLSCI and perceived brand value and purchasing decisions.\u0000 \u0000Research, Practical & Social implications:  Findings underscore the necessity for Saudi photovoltaic (PV) firms to elevate CLSCI awareness and its linkage to brand image. The study also prompts further examination of age-related influences and sustainable waste management practices.\u0000 \u0000Originality/value:  his study contributes to the limited research on CLSCI's role within the Saudi PV sector, providing empirical evidence and a conceptual model for CLSCI implementation, offering insights for enhanced consumer engagement and sustainable brand development.","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"46 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138976949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Financial Inclusion and Information Communication Technology on Tax Performance in Sub-Saharan Africa","authors":"Kingsley Aderemi Adeyemo, I. Adeyanju, Gbenga Ekundayo, Alex Adegboye, Shahnawaz Ali","doi":"10.26668/businessreview/2023.v8i12.2341","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.2341","url":null,"abstract":"Purpose: The main objective of this paper is to determine empirically the impact of financial inclusion and Information Communication Technology (ICT) on tax performance in Sub-Saharan African countries; determine the extent to which the elements of financial inclusion have influenced tax performance of countries in Sub-Saharan Africa; and examine the role technology plays in impacting the performance of taxes in Sub-Saharan African countries.\u0000 \u0000Theoretical Framework: The existing theories that serve as a roadmap for the development of this study are Theory of Digital Diffusion and Theory of Margins. Digital transformation has an important impact on the operations and systems of every economy, which often triggers a positive effect on taxes. Diffusion innovation theory was initiated by Rogers in 1962. The Theory of Margin on the other hand, is a theoretical school that gives validity to the impact of financial development on product output. It suggests that more access to financial services and products is vital for high output and economic advancement.\u0000 \u0000Design/Methodology/Approach: The population considered in this study was 48 sub-Saharan African Countries from the period of 1999 to 2019. The methods used for the analysis consists of the descriptive and correlation analysis on the identified variables and a creation of financial inclusion index using the Principal Component Analysis to deal with multiclonality challenge amongst the financial inclusion proxies, it also adopted the two-staged least square estimation technique for the empirical analysis.\u0000 \u0000Findings: The study reveals inter alia that the variables for financial inclusion and ICT proxies are overwhelmingly positive and significantly impact on the tax performance (i.e., total tax revenue and the non-resource tax revenue as percentages of GDP), in sub-Saharan Africa and that the financial inclusion index has positive effect on tax performance in  sub-Saharan Africa. We also observed that there   is a positive relationship between technology and tax performance in sub-Saharan Africa.\u0000 \u0000Research Practical & Social implications: Policies should be formulated to engender enhancement of technology and more investment should be allocated to technology as it is discovered to drive financial inclusion and promotes tax revenue mobilization. In general, the findings indicate that policies are needed to engender an enhancement of technology and more investment should be channeled to technology as it affects financial inclusion and by logical extension, the promotion of tax revenue mobilization.\u0000 \u0000Originality/value: The challenge of tax implementation can be directly ascribed to an ineffective tax system.  A tax management that is of high in superiority, helps to make the tax mobilization process more transparent and efficient, and also reduce the level of shadow economy, which main feature is non- remittance or payment of tax. This study reveals that a tax administration system can only operate","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"55 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138982044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors Determining the Behavior of E-commerce Users According to the Demographic Aspects of College Students","authors":"Brenda Corrêa Da Silva, Daniel Nascimento-e-Silva","doi":"10.26668/businessreview/2023.v8i12.4133","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.4133","url":null,"abstract":"Purpose: E-commerce is a supply of needs typical of the information age. Based on contemporary technologies, it has represented an up-and-coming channel for multiplying the possibilities of supplying demands practically everywhere on the planet. So that it can be constantly improved, scientists and managers have been concerned with better understanding the behavior of online buyers. In this sense, this study aimed to identify the determining factors of e-commerce according to demographic aspects (purchase frequency, income, paid activity, age, and gender) of university students at an institution in the North of Brazil. \u0000  \u0000Theoretical framework: The study was theoretically based on the factors and variables determining consumer purchasing behavior. Factors as analytical dimensions formed a theoretical architecture, each composed of their respective variables and analysis categories. \u0000  \u0000Design/Methodology/Approach: The method used was a survey, whose population consisted of 51 students enrolled in the second semester of 2022, from which a sample of 47 respondents was extracted, given that the others dropped out of class. Data were collected with a questionnaire with closed questions, the validity of which was checked with a Cronbach's alpha test at 0.82, considered very compliant. The results were generated using the Mann-Whitney U test, given that the behavior of the variables was not regarded as normal by the Kolmogorov-Smirnov and Shapiro-Wilkens tests. The conclusion points to a kind of virtual democracy in which little differentiation can be seen in the factors determining purchases when taken from the point of view of the demographic variables studied. \u0000  \u0000Findings: The results showed no differences in the determining factors of e-commerce regarding paid activity, frequency of purchases, and age. A difference in behavior was detected between men and women regarding price and between those with higher incomes and those with lower incomes regarding practicality. \u0000  \u0000Research, Practical, and Social Implications: The practical implication of the study is that marketing strategies and new product launches offered in the virtual world can be mainly standardized because the demographic differences that impact the behavior of virtual consumers are statistically similar. From a theoretical point of view, the results indicate the need to study other demographic variables to confirm or refute these behavioral uniformities. \u0000  \u0000Originality/Value: The contribution of this study to the science and practice of electronic commerce is the finding that consumers present similar behaviors when considering the demographic aspects of university students, who represent a large portion of virtual buyers.","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"18 24","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138589457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Supply Chain: Optimize the Production Cost Using Machine Learning","authors":"Loubna Moumeni, Mohammed Saber","doi":"10.26668/businessreview/2023.v8i11.3756","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i11.3756","url":null,"abstract":"Purpose: The objective of this study is to know how we use can machine learning by applying different algorithms on the supply chain to produce in the cheapest site in the world considering different parameters.\u0000 \u0000Theoretical framework:  the study has highlighted the iterative queries of digital revolution in the supply chain. The literary view in this article has illustrated the significant role of machine learning and dark data in reducing the production costs, enhancing delivery performance.\u0000 \u0000Design/Methodology/Approach:  The company concerned by the case study is a multinational company specializing in flooring and sports surfaces. It operates in 33 production sites, with 520 sites in more than 100 countries. \u0000One of the important factors underlying this complexity is the customer base that expects the product at the same cost all over the world, which forces the system that is currently not centralized to produce at a high cost in some countries.\u0000 \u0000Findings:  In this article, we use machine learning by applying different algorithms to unstructured data stored in company servers, where the feedback loop is implemented. The expected result is produced in the cheapest site in the world considering delivery costs.\u0000 \u0000Research, Practical & Social implications: We suggest a future research to use all the remaining dark data saved during ordering on the supply chain and to reduce  more the costs in the world .\u0000 \u0000Originality/Value: This article provides insights into how dark data analytics can be used to reduce supply chain costs and offers recommendations for organizations looking to leverage dark data in their supply chain operations.","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"49 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138596238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Implementation Service Quality on PKK Women in the Context of Preparing New Entrepreneurs at Social Responsibility Activity","authors":"Bambang Sugiyono Agus Purwono, D. Bernardus, Damelina Basauli, Grace Citra Dewi, Liliana Dewi","doi":"10.26668/businessreview/2023.v8i12.3582","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.3582","url":null,"abstract":"Purpose:  The method used is \"Project Based-Learning\", meaning that training is carried out using theoretical methods and hands-on practice and using factor analysis.\u0000 \u0000Theoretical framework:  Women entrepreneurs are defined in general as women who have initiated a business, are actively involved in managing it, own at least 50 percent of the firm, and the business has been in operation one year or longer (Nixdorff, J. L., 2010); however, women entrepreneurs did not attract academic interest until the 1980s.\u0000 \u0000Design/Methodology/Approach:  The method used is \"Project Based-Learning\", meaning that training is carried out using theoretical methods and hands-on practice and using factor analysis.  Training on making souvenirs that are \"selling\" or in high demand on the market and is being carried out by PKK women in the context of preparing new entrepreneurs. The trainers for making souvenirs are trainers who have experience in making souvenirs from trinkets and “clay.” The number of participants increased from ten (10) people to 30 PKK women.\u0000 \u0000Findings:  The research results are the participants were very enthusiastic to take part in this activity. This activity of making souvenirs has never been done, so it is a new thing and it is hoped that it can be marketed at an adequate price for souvenirs for domestic and foreign tourists and for events. The six variables include: entrepreneur, reliability, assurance, tangibles, empathy, and responsiveness reduced to three factors and known as Physical assets, Competent, and Empathy.\u0000 \u0000Research, Practical & Social implications: We suggest a future research agenda and highlight the contributions made to the major and executive staff of Malang City.\u0000 \u0000Originality/Value: The results indicate that the number of participants (trainers/PKK women) is increasing, and the neighboorhood coordinator supported this activity also trainers want to propose another topic about marketing management.","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138597403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Relationship Between Stress and Remote Working in Indian Information Technology Companies","authors":"Gokul Santhanam, K. D. Balaji","doi":"10.26668/businessreview/2023.v8i12.3994","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.3994","url":null,"abstract":"Purpose: While remote working is a common practice in Information Technology organization, it was mostly confined to a small percentage of employees. The COVID-19 pandemic forced several companies to swiftly adapt to a near 100 percentage remote working model. The aim of this study was to understand the relationship between Stress and Remote Working in the Indian IT companies.\u0000 \u0000Design/Methodology/Approach: With multiple waves of infection, several companies are yet to return back to office. It is by now clear that, remote working is going to be way of life. Most companies are looking at a hybrid work model even after the pandemic era. However, it is important to realise that implementation of remote working is a much broader subject. Employees have been complaining of stress and fatigue while working from home. NASSCOM data has shown an increase in attrition across IT organizations.  We decided to adopt the survey approach for studying work stress while working from home and the impact on the intent to stay amongst employees working in IT organizations. We followed the snowball sampling method and a total of 181 employees participated from IT Companies across India. A model was created to explore the relationship between Autonomy, Emotional Demands, Work Pressure, Work Engagement, Recognition, Intent to Leave and Stress. A PLS-SEM model was created and the relationships were analyzed.\u0000 \u0000Findings: A total of six hypotheses were tested and the result was conclusive. The result corroborated with the fact that working from home is stressful and identified the factors that influence the stress. While remote working continues to be a preferred option, the concerns raised by the employees were valid and hence stress induing. We also spoke to a group of HR Managers to understand and solution some of the problems that surfaced in our survey. Together, we arrived at recommendations that could help address these concerns. As remote working is going to be a part of future work strategy, it is important to bring about these changes to immediately reduce the increasing attrition in Indian IT organizations.\u0000 \u0000Research, Practical & Social implications: Organizations should understand that remote working is the future way forward. With more clients being open to have employees working from home it is important for the organizations to ensure that they provide a stress free work environment to their remote workers. While there could be other external factors that could induce stress, it is the responsibility of the organization to focus on the controllable factos. \u0000 \u0000Originality/Value: While working from home is not new to Indian Indian IT companies they have allowed only a small percentage of their workforce to operate remotely. Most employees are allowed to work from home on a need basis. However, permanent work from home is generally discouraged. Remote working by majority workforce was uncommon before the pandemic and hence this topic was rarely researched. T","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"126 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138599080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Critical Success Factors For Quality Improvement Projects In Pasuruan, East Java, Indonesia","authors":"W. Sulistiyowati, Mokh. Suef, M. Singgih","doi":"10.26668/businessreview/2023.v8i12.3993","DOIUrl":"https://doi.org/10.26668/businessreview/2023.v8i12.3993","url":null,"abstract":"Purpose: This study aims to determine the factors influencing the successful implementation of quality improvement projects.\u0000 \u0000Theoretical framework: This research will focus on finding critical success factors for quality improvement projects and prioritizing improvements to improve the performance and success of quality improvement project implementation.\u0000 \u0000Design, Methodology and Approach:  The research used Smart PLS-SEM and Importance Performance Analysis (IPA). Smart PLS-SEM was first used to determine critical success factors for Quality Improvement Projects (QIPs). Furthermore, IPA was used to determine the position of each factor based on its importance and achievements.\u0000 \u0000Findings: The result showed all dimensions and indicators significantly affect the success of quality improvement projects. The dimension with the highest outer loading value is the quality performance measurement dimension. The next step is measured using the IPA method to determine the critical factors for project success. The results of the IPA analysis show that quality control and leadership are crucial factors in the success of quality improvement projects in the second quadrant. At the same time, the factor that prioritizes improvement is quality assurance (first quadrant).\u0000 \u0000Research, Practical & Social implications:  Research, Practical, and Social Implications: The research implies that quality control and leadership are critical success factors for quality improvement projects. Leadership plays an essential role in implementing quality improvement projects, and leadership commitment is an important key to the success of these projects. In addition, there is a requirement for support from leadership regarding resource allocation. This resource allocation includes labor, costs, information systems, machines, and tools. Another factor that is critical to the success of these projects is quality control. Implementation of quality control has a vital role during the quality improvement project process and after the project. With quality control, the product suits the specifications and standards and meets the targets and standards set. Products that track the results of the implementation of quality control can ensure that the product's quality is guaranteed and follows the target set.\u0000 \u0000Originality/Value:  This research combines two methods to determine the critical success factors in implementing quality improvement projects. Previous research, using SEM-PLS and IPA method measurements, was carried out separately, measuring the importance and performance levels. In this study, the outer loading results in the original sample measurement with SEM-PLS for importance value in the IPA method.","PeriodicalId":31480,"journal":{"name":"International Journal of Professional Business Review","volume":"25 13","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138601862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}