{"title":"Relationship between access to ICT and the use of electronic library resources by scholars and postgraduate students in a rural-based South African university","authors":"Alugumi Samuel Ndou","doi":"10.7553/87-1-2004","DOIUrl":"https://doi.org/10.7553/87-1-2004","url":null,"abstract":"This study examined access to information and communication technologies (ICTs) and use of electronic library resources (ELRs) in a rural-based university, against the backdrop of ongoing changes in the way people access information. It aimed to investigate access to ICTs and use of ELRs at the University of Venda in South Africa (SA). A quantitative research approach with an embedded survey research design was adapted to collect data from the respondents. Stratified sampling techniques were employed to select the sample size consisting of 45 scholars and 150 postgraduate students. This study used structured questionnaires as data collection instruments. The Statistical Package for Social Sciences (SPSS) was used to analyse the collected data. The findings revealed that UNIVEN scholars and postgraduate students have access to the prerequisite infrastructure and technology for accessing ELRs. Likewise, this study shows that scholars and postgraduate students at UNIVEN have regular access to the internet. However, there is no significant difference in the preferences of electronic databases (e-databases) accessed and used by scholars and postgraduate students. The study recommends that UNIVEN library should provide research commons for scholars and postgraduate students within the library building.","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126702236","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Adoption and use of social media in academic libraries in South Africa","authors":"Benford Rabatseta, J. Maluleka, O. B. Onyancha","doi":"10.7553/87-1-1926","DOIUrl":"https://doi.org/10.7553/87-1-1926","url":null,"abstract":"The purpose of this study was to investigate the extent of adoption and use of social media for client support by academic libraries in South Africa. A survey and content analysis were concurrently used to obtain relevant data to achieve the objectives of the study. The target population comprised seventy-eight library workers from twenty-six institutions, consisting of administrators of social media, librarians and IT technicians. A total of forty-eight respondents completed and returned the questionnaires, which were then analysed using descriptive statistics. Results revealed that a variety of social media platforms are available and used in most libraries in South Africa; the most common platforms are Facebook, Twitter, YouTube and blogs. The social media platforms are used to market library services, announce library news and improve service delivery. The information shared with the users relates to user information, library events and new services. Most libraries do not have policies and/or guidelines specific to the management of social media usage. Library workers associated many benefits with social media platforms, but diverse factors affect the adoption and use of social media in the libraries. The study makes several recommendations in relation to the adoption and use of social media in libraries and for further research in the subject domain.","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"104 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128036392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information needs of users of E’skia Mphahlele public library in the City of Tshwane municipality, South Africa","authors":"Mamotshabo J Boloka, G. Jiyane, S. Mojapelo","doi":"10.7553/87-1-1802","DOIUrl":"https://doi.org/10.7553/87-1-1802","url":null,"abstract":"Provision of resources, such as libraries, to communities continues to be a priority for development and public libraries continue with their efforts to serve their users’ diverse information needs. This paper describes the information needs of the E’skia Mphahlele library users and how the library meets their needs. The study sought to determine the information services offered by the E’skia Mphahlele library and the relevance of them to the needs of users. It found that barriers to users benefiting from the services include noise, poor internet connection and unavailability of up-to-date information resources, among others. The paper concludes that the information needs of E’skia Mphahlele public library users are not adequately met and, subsequently, their use of and access to information services is limited. The study recommends regular information needs surveys, the introduction of outreach information services to the community, an increased budget allocation for materials, and library staff training for improved service provision.","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125285534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Solomon Bopape, M. Dikotla, M. Mahlatji, M. Ntsala, Makgahlela Lefose
{"title":"Public and community libraries in Limpopo Province, South Africa: prospects and challenges","authors":"Solomon Bopape, M. Dikotla, M. Mahlatji, M. Ntsala, Makgahlela Lefose","doi":"10.7553/87-1-1810","DOIUrl":"https://doi.org/10.7553/87-1-1810","url":null,"abstract":"","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"101 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132598465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. T. Bashorun, AbdulHakeem Olayemi Raji, Omotayo Atoke Aboderin, Y. Ajani, Esther Kehinde Idogun-Omogbai
{"title":"Provision and Access to Library Support Services for Distance Learners in Ladoke Akintola University, Nigeria","authors":"M. T. Bashorun, AbdulHakeem Olayemi Raji, Omotayo Atoke Aboderin, Y. Ajani, Esther Kehinde Idogun-Omogbai","doi":"10.7553/87-1-1988","DOIUrl":"https://doi.org/10.7553/87-1-1988","url":null,"abstract":"The study examined the provision and access to library support services for distance learners in Ladoke Akintola University of Technology (LAUTECH), Nigeria. The population of the study consisted of distance learners from LAUTECH. A random sampling technique was used to select 341 respondents as sample size of the study. Data was collected using an adapted questionnaire. Four research questions were answered by the study. A total of 341 copies of the questionnaire were distributed to the respondents with a response rate of 86.2%. The findings of the study revealed that the majority (90.2%) of the respondents agreed that the library offered support services except for documentary, borrowing and internet services to distance learners. Also, the findings revealed that the level of accessibility of library support services was slightly above average. Furthermore, the findings revealed that the level of satisfaction by distance learners is low. The study revealed that geographical isolation, poor Internet connectivity, difficulty in borrowing library and others affecting the use of library services. The study concluded that the LAUTECH library provided library services but inadequate to DLs. Based on the findings; the study recommended among others that library management should extend borrowing of books.","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133692566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Adoption of institutional repositories for electronic theses and dissertations projects in Zimbabwe’s public academic libraries","authors":"M. Tapfuma, R. Hoskins","doi":"10.7553/87-1-1994","DOIUrl":"https://doi.org/10.7553/87-1-1994","url":null,"abstract":"","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131934361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ICTs for enhancing knowledge management amongst academics at the National University of Science and Technology, Zimbabwe","authors":"Peterson Dewah, Florence Sibanda","doi":"10.7553/88-1-2120","DOIUrl":"https://doi.org/10.7553/88-1-2120","url":null,"abstract":"This study investigated the use of Information and Communication Technologies that are used to for knowledge management amongst academics at the National University of Science and Technology (NUST) based on anecdotal evidence that inadequate IT resources have always hampered knowledge management among academics. The purpose of the study was to investigate how ICTs are used to enhance knowledge management amongst academics at the NUST. Anchored on the interpretivist paradigm, the study used qualitative research method in a case study design where interviews were conducted with six deans of faculties across the university and one ICTs officer. Data was gathered through face-to-face in-depth interviews and analysed using themes. Findings indicated that NUST provides the academics with desktop computers for knowledge management and laptops are provided only on request. Academics are offered training when the ICTs department introduces new software. It also emerged that mistrust and bureaucracy in the university affects lecturers’ knowledge management. The study concluded that academics at the university are aware of the importance of ICTs in managing knowledge, but weak and unreliable internet connection were major barriers to knowledge management amongst academics. The study recommends adequate provision of technologies such as laptops since some academics are reluctant to share knowledge using personal resources.","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125001243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors influencing the adoption and use of open access scholarly publishing in selected public universities in Kenya","authors":"M. W. Waithaka, Wanyenda Chilimo, O. B. Onyancha","doi":"10.7553/88-1-2049","DOIUrl":"https://doi.org/10.7553/88-1-2049","url":null,"abstract":"The purpose of the study was to explore the factors that influence the adoption and use of open access scholarly publishing (OASP) by researchers in selected public universities in Kenya. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) model as a study lens and the questionnaire as the data collection tool, the study collected data from academic researchers in three Kenyan public universities, namely the University of Nairobi (UoN), Kenyatta University (KU) and Jomo Kenyatta University of Agriculture and Technology (JKUAT).The findings of the study indicate that there are several factors associated with facilitating conditions (FC), performance expectancy (PE), internet skills, and social influence (SI) that influence there searchers’ intention to adopt and use OASP in the selected universities. Consequently, we believe that addressing the inhibitors of the adoption of OASP in Kenyan universities would be key to the successful and effective use of OASP. Enablers such as ICT infrastructure, staff capacity and clear policies should be enhanced so as to optimise researchers’ capabilities. Based on the findings, the study makes several recommendations to improve the adoption and use of OASP in Kenya’s institutions of higher learning.","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127794340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Access to information through translation","authors":"Napjadi Letsoalo, Delvah Mabaso, Patricia Gouws","doi":"10.7553/88-1-2150","DOIUrl":"https://doi.org/10.7553/88-1-2150","url":null,"abstract":"Translation into indigenous languages has a potential to promote access to information in order to transform the teaching and learning of robotics programmes. Developing open educational resources (OER) for indigenous language speakers is even more beneficial as it provides a choice to access education information in the language of their choice. Though South African has 11 official languages, the indigenous languages are still marginalised in the education sector. This study examines the translation methodology used in rendering the Inspired towards Science Engineering and Technology (I-SET) robotics terminology from English into indigenous language for the purpose of creating a multilingual OER. The study is based on the investigation of indigenous languages translations of robotics terms of the I-SET project. The study aimed to identify the translation techniques used in translating terms in context, and to evaluate the adequacy of the translation equivalents for better access to robotics information through indigenous languages. The examining of the translation of the contextual English robotics terms into indigenous languages took a qualitative, descriptive analytical approach. The findings indicate that individual terms determine the relevant translation techniques used to create the most appropriate and quality contextual equivalents. The products of the robotics translation activities will be catalogued, and an inventory of words are produced as an OER. The contents of the translation process will be included in module curricula to embrace the use of the newly created indigenous robotics words for the awareness and inspiration of science engagement using robotics.","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"208 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115963273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employees’ perception of knowledge management in academic libraries in the digital age","authors":"Tiyani T. Mabunda, T. Du Plessis","doi":"10.7553/88-1-2057","DOIUrl":"https://doi.org/10.7553/88-1-2057","url":null,"abstract":"The 21st century is associated with change in the business, education, and information environments due to the digital age paradigm shift. In the digital age, knowledge management has become essential for academic libraries that want to accelerate their performance in this time of change. The research objective was to evaluate academic library employees’ perceptions of knowledge management in the digital age. The research was guided by pragmatism through incorporating the mixed methods research approach where qualitative and quantitative methods were applied to ensure that the research questions were addressed. The research strategy was a case study. The study collected empirical data on cases of four campus libraries. This study applied the exploratory method to evaluate employees’ perceptions on knowledge management roles, skills, and technologies. Interviews and a survey were used as data collection methods. A purposive sample of the library management team and library employees from a South African higher education institution was carried out. The reliability of the questionnaire was tested that showed a high Cronbach’s alpha. The findings produced employees’ radar maps and concluded that knowledge management is not something to be neglected in the digital age that is associated with continuous change primarily because it ensures that knowledge is created, shared, retained, and disseminated in the library. Librarians are encouraged to use technologies such as social media, big data, and virtual reality in their day-to-day work to sustain the library’s relevance in the digital age.","PeriodicalId":311916,"journal":{"name":"South African Journal of Library and Information Science","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129761011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}