{"title":"Egypt","authors":"Taghreed Badawoud","doi":"10.4018/978-1-5225-6192-7.ch016","DOIUrl":"https://doi.org/10.4018/978-1-5225-6192-7.ch016","url":null,"abstract":"This case considers the attempts to create sustainable HR practices as part of the development of a Corporate Social Responsibility (CSR) policy in a multinational hospitality group. This practice has become an opportunity given the creation and growth of the tourism industry in many countries worldwide. The case investigates the extent of HR policy compliance in these hotels—in a case study based on Egypt—matched against their stated head office policies and benchmarked against best practice frameworks in the literature, which define and suggest frameworks for analyzing and measuring HR practice in hotels. The HR policies in practice in examples of properties in Egypt, although not exactly in compliance with head office, show some concern within the capabilities of the local management in Egypt and within the constraints of the local population in offering improved HR-related benefits to staff members. Certainly, the multinational-branded properties are better than the local ones, but they still have some way to go.","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73805782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Serving the Purpose?","authors":"Anya Zebregs, L. Moratis","doi":"10.4018/978-1-5225-6192-7.ch020","DOIUrl":"https://doi.org/10.4018/978-1-5225-6192-7.ch020","url":null,"abstract":"Firms tend to approach corporate social responsibility (CSR) from a business case perspective. This study examines whether communicating CSR through self-serving direct motives (increasing profit) or self-serving indirect motives (enhancing corporate image), can lead to more credibility and whether corporate reputation, firms' prior CSR beliefs, and perceived honesty of the message influence this relationship. The research focuses on the financial industry, using an existing mainstream bank (ING) as example. Data was collected using a survey. From the results, a rather nuanced picture emerges about the relationship between perceived CSR motive and the credibility of corporate CSR claims. Partly in contrast to extent literature, communicating self-serving motives may increase perceived credibility. Moreover, this effect is stronger for the indirect self-serving motive than for the direct self-serving motive and results vary based on whether or not respondents are customer of the bank. For customers, image and mixed motives appear to be relevant, whereas non-customers also consider economic benefits when attributing a CSR motive. Further, prior CSR beliefs only function as moderator when participants had to form an opinion of a bank that was not their own. Lastly, corporate reputation is not found as a moderator but appears to mediate the relationship between self-serving motives and perceived credibility. An implication of this study is that marketers should be aware of the motives for engaging in CSR as perceived by the public (both customers and non-customers) and realize that the business case for non-customers is a broader concept than for customers.","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"15 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82539286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Z. Memon, Javaid Ali Dars, Wahid Bux Mangrio, Arabella Bhutto, M. Robson
{"title":"Corporate Social Responsibility Practices in Multinationals and Large Enterprises in Pakistan","authors":"Z. Memon, Javaid Ali Dars, Wahid Bux Mangrio, Arabella Bhutto, M. Robson","doi":"10.4018/978-1-5225-6192-7.CH059","DOIUrl":"https://doi.org/10.4018/978-1-5225-6192-7.CH059","url":null,"abstract":"This article presents the investigation of how far multinationals and other large state-owned companies in Pakistan practice corporate social responsibility. The authors compared the corporate social responsibility initiatives of the companies with the10 principles of the United Nations Global Compact (UNGC) to look at the corporate social responsibility aspects covered and to find what elements are yet to be complied with. The content analysis of these companies' official Websites was carried out to explore the issue under investigation. The sample included40 companies that received second CSR Business Excellence Awards in 2014 to see if individual companies' CSR policies and practices were globally driven and to assess the level of commitment with UNGC principles","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89812560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information Sharing and Cognitive Involvement for Sustainable Workplaces","authors":"F. Caputo, Federica Evangelista","doi":"10.4018/978-1-5225-2716-9.CH007","DOIUrl":"https://doi.org/10.4018/978-1-5225-2716-9.CH007","url":null,"abstract":"In the last few years a vibrant multi- and trans-disciplinary debate has developed around the topic of sustainability in the management of human resources. The need to go beyond old approaches based on the “use” of human resources as “factor of production” has been outlined from different points of view. To contribute to the existing knowledge about the development of more efficient, effective and sustainable approaches in human resource management, this chapter aims to investigate possible pathways and key dimensions in defining more sustainable workplaces by acting on information sharing and cognitive involvement. A possible conceptual framework for clarifying different concepts of the workplace is proposed and some implications are outlined for managerial studies in the light of information sharing and cognitive involvement.","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83487137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Sánchez-Fernández, J. R. Cardona, Valentín-Alejandro Martínez-Fernández
{"title":"Comparative Perspectives on CSR 2.0 in the Contexts of Galicia and North of Portugal","authors":"M. Sánchez-Fernández, J. R. Cardona, Valentín-Alejandro Martínez-Fernández","doi":"10.4018/978-1-5225-1842-6.CH009","DOIUrl":"https://doi.org/10.4018/978-1-5225-1842-6.CH009","url":null,"abstract":"The social responsible behavior of three, four- and five star hotels located in two different regions belonging to two adjacent countries, Galicia (Spain) and Northern Portugal (Portugal) are compared in this investigation. A factor analysis technique along with the Structural Equations Models (SEM) methodology was applied in order to carry out this research. It is a quantitative study which measures the relationship between CSR (Gallardo, Sanchez, & Corchuelo, 2013) and the institutional context (Kostova & Roth, 2002; Llamas-Sanchez, García-Morales, & Martin-Tapia, 2013; Vargas-Sánchez & Riquel-Ligero, 2015) which relate on the basis of a model proposed for this research. The main conclusions show that the hotels under study have different social responsible behavior depending on their location and the institutional context. The regions under study are delimited by the unequal influence of institutional pressures.","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"98 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87233057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Developing Corporate Social Responsibility Projects","authors":"Jessica Williams, Lynnaire Sheridan, P. Mclean","doi":"10.4018/978-1-5225-6192-7.ch005","DOIUrl":"https://doi.org/10.4018/978-1-5225-6192-7.ch005","url":null,"abstract":"While Corporate Social Responsibility (CSR) is a prominent topic in the literature, little is known about how companies operationally implement CSR. Accordingly, this chapter presents key insights into how companies design and implement (develop) CSR projects, including the activities involved, their sequence, and the roles of various stakeholders as actors. The insights are based on a qualitative scoping study involving in-depth interviews with CSR practitioners from five major Australian companies. Ten stages of CSR development and 12 actors are identified before presenting an aggregate empirical model of CSR project development.","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88814936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Patricia Martínez García de Leaniz, Raquel Gomez-Lopez
{"title":"Responsible Management in the CSR 2.0 Era","authors":"Patricia Martínez García de Leaniz, Raquel Gomez-Lopez","doi":"10.4018/978-1-5225-6192-7.CH013","DOIUrl":"https://doi.org/10.4018/978-1-5225-6192-7.CH013","url":null,"abstract":"Many authors and professionals claim that the vast majority of firms have failed to be good corporate citizens. Even some academics indicate that modern Corporate Social Responsibility (CSR) has malfunctioned to address the issues this philosophy claims to be concerned about. Nevertheless, another group of scholars claim that CSR should not be considered as an impractical philosophy to improve society's welfare and companies' performance. This new stream of research argues that the field of CSR is ushering in a new era in the relationship between business and society: the CSR 2.0 era. The aim of this chapter is to present the Total Responsibility Management (TRM) approach in order to show how companies can implement CSR issues into their strategies contributing to companies' success and community welfare by managing relationships and companies impacts in this new era.","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"116 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88083899","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Corporate Social Responsibility in Hotel Industry","authors":"R. Jhamb, Gurjit Singh","doi":"10.4018/978-1-5225-6192-7.ch065","DOIUrl":"https://doi.org/10.4018/978-1-5225-6192-7.ch065","url":null,"abstract":"Corporate Social Responsibility (CSR) is basically, what an organization does over and above the statutory requirement for the benefits of all the stakeholders of the society. In recent years, there has been a significant perception shift in the use of hotels. Hotels are being used for socializing, relaxation, business and so many other reasons. The hotel industry has to adapt themselves with the rapid social changes and creative relations and also face challenges of modern style and technology, green features and sustainability etc. The issues like garbage disposal, quality services to the customers, maintaining the flora and fauna of the area, culture heritages, respect the sentiments of the local areas residents' community, socials environment issues, etc. and are the main issues and challenges for the hotel industry in these days. This paper will take in account the above mentioned issues and challenges of hotel industries in the today's eras of liberalization, Privatization and Globalization and their impact on the growth of economic development in India.","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87086865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Clusters as Entrepreneurial Ecosystems for Corporate Social Responsibility in SMEs","authors":"Isabel Sánchez-Hernández","doi":"10.4018/978-1-4666-9567-2.CH004","DOIUrl":"https://doi.org/10.4018/978-1-4666-9567-2.CH004","url":null,"abstract":"The research question in this chapter is whether clusters are good entrepreneurial ecosystems to enhance social and responsible behavior in SMEs at regional level. We will address institutional efforts in Corporate Social Responsibility carried out in the Autonomous Region of Extremadura in Spain as case study because the regional government, with the aim of promoting business cooperation to enhance competitiveness, decided to develop a clustering policy for SMEs in the region. Additionally, since 2010 the region has developed its own plan for the promotion of responsibility at regional level. To answer the question we have carried out focus groups with representative businesses´ managers belonging to the existing and operative clusters in Extremadura at the moment.","PeriodicalId":31160,"journal":{"name":"International Journal of Corporate Social Responsibility","volume":"22 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82385979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}