{"title":"Evaluating user preferences for adaptive reminding","authors":"J. Weber, M. Pollack","doi":"10.1145/1358628.1358789","DOIUrl":"https://doi.org/10.1145/1358628.1358789","url":null,"abstract":"We are developing an adaptive reminding system that tailors its reminders to its users' reminding preferences through real-time interaction and feedback. To determine the potential utility of such a system, we conducted a multi-phase user study, presented in this paper, in which we evaluate people's preferences for the visual presentation of reminders. Results indicate that people generally agree on the relative annoyance levels of visual reminders, and further, in certain contexts, more \"annoying\" or intrusive reminder styles are preferred. However, while there are some overarching patterns of agreement about the contexts in which certain types of reminders are preferable, preliminary evaluation also indicates that there are significant differences among people's preferences for specific visual reminders. This motivates the design and development of adaptive reminding systems that learn their users' individual preferences.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121160873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zayira Jordán Conde, William E. Marsh, A. Luse, L. Tao
{"title":"GuardDV: a proximity detection device for homeless survivors of domestic violence","authors":"Zayira Jordán Conde, William E. Marsh, A. Luse, L. Tao","doi":"10.1145/1358628.1358943","DOIUrl":"https://doi.org/10.1145/1358628.1358943","url":null,"abstract":"Research in homelessness points to a recent increase in the population of homeless women. Survivors of domestic violence who become homeless as a result of their flight from an abusive situation seem to comprise an increasingly significant segment of this group. GuardDV is a system that seeks to address the safety concerns of domestic violence survivors who do not possess a stable residence. The system warns the potential victim and the corresponding law enforcement organizations about the physical proximity of the aggressor. For this project, an interdisciplinary team committed to improve the quality of life of DV homeless survivors employed qualitative accounts as part of a participatory design [10] effort.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"374 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116121439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Location and activity sharing in everyday mobile communication","authors":"Frank Bentley, Crysta J. Metcalf","doi":"10.1145/1358628.1358702","DOIUrl":"https://doi.org/10.1145/1358628.1358702","url":null,"abstract":"We present a study on current, real-world communication of location and activity information based on analyzing context-sharing practices in recorded mobile phone calls. In 176 conversations, we found that over 70 percent contain disclosures of location or activity for one of eight main purposes. Based on our observations, we provide implications for the design of new systems for mobile social software.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116215673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
E. Law, Virpi Roto, A. Vermeeren, J. Kort, Marc Hassenzahl
{"title":"Towards a shared definition of user experience","authors":"E. Law, Virpi Roto, A. Vermeeren, J. Kort, Marc Hassenzahl","doi":"10.1145/1358628.1358693","DOIUrl":"https://doi.org/10.1145/1358628.1358693","url":null,"abstract":"User experience (UX) is still an elusive notion with many different definitions, despite some recent attempts to develop a unified view on UX. The lack of a shared definition of UX not only confuses or even misleads customers of a product/service but also undermines the effectiveness of researching, managing and teaching UX. Diverse ideas have been generated in scientific activities that aim to develop a common understanding about the meaning and scope of UX. It is plausible, with sound methodologies, to converge these divergences, driving the UX community closer to a common definition and integrated views of UX. This SIG tackles this challenge by systematically assembling a set of existing definitions and viewpoints of UX and collecting opinions on them from known UX experts/researchers and general CHI'08 attendees.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125020040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The science of fun: one-to-many moderated game research","authors":"Tony Tulathimutte, Nate Bolt","doi":"10.1145/1358628.1358634","DOIUrl":"https://doi.org/10.1145/1358628.1358634","url":null,"abstract":"Native environments are of particular importance in game research, where findings depend even more than usual on the user's mood and comfort level. Using remote voice chat to moderate game research sessions enables researchers to remove the distracting and discomforting physical presence of the moderator, providing a more convincing native environment. This paper describes the benefits and addresses the methodological pitfalls of this approach.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121514753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Kientz, Shwetak N. Patel, Brian D. Jones, Ed Price, Elizabeth D. Mynatt, G. Abowd
{"title":"The Georgia Tech aware home","authors":"J. Kientz, Shwetak N. Patel, Brian D. Jones, Ed Price, Elizabeth D. Mynatt, G. Abowd","doi":"10.1145/1358628.1358911","DOIUrl":"https://doi.org/10.1145/1358628.1358911","url":null,"abstract":"The Aware Home Research Initiative (AHRI) at Georgia Tech is devoted to the multidisciplinary exploration of emerging technologies and services based in the home. Starting in 1998, our collection of faculty and students has created a unique research facility that allows us to simulate and evaluate user experiences with off-the-shelf and state-of-the-art technologies. With specific expertise in health, education, entertainment and usable security, we are able to apply our research to problems of significant social and economic impact.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132525496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Gavin Doherty, J. Sharry, Magnus Bång, M. A. Raya, R. Baños
{"title":"Technology in mental health","authors":"Gavin Doherty, J. Sharry, Magnus Bång, M. A. Raya, R. Baños","doi":"10.1145/1358628.1358968","DOIUrl":"https://doi.org/10.1145/1358628.1358968","url":null,"abstract":"Mental illness has been identified as one of the greatest challenges facing society in the coming decades. However, there are significant barriers to access for many people suffering from mental illness, including overburdened public health care systems, geographic distance from point of care, difficulties encountered by individuals in engaging with services, and the stigma associated with mental illness. Technology has the potential to significantly improve access, engagement, effectiveness and affordability of treatment, yet relatively little use has been made of technology to date. Significant opportunities exist for further research and development, but the domain throws up a variety of challenges for HCI design and HCI methods.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132684073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Design and evaluation of korean text entry methods for mobile phones","authors":"Ivaylo Ilinkin, Sunghee Kim","doi":"10.1145/1358628.1358773","DOIUrl":"https://doi.org/10.1145/1358628.1358773","url":null,"abstract":"This paper presents a new keypad layout for Korean mobile phones and provides a preliminary evaluation of the feasibility of the design. At present the keypad layout for Korean mobile phones has not been standardized and different manufacturers produce phones with different layouts. The proposed layout is inspired by the structure of the Korean script and is designed to promote faster learning curve and ease of use.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134044259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Extracting \"broken expectations\" from call center records: why and how","authors":"A. Koca, A. Brombacher","doi":"10.1145/1358628.1358795","DOIUrl":"https://doi.org/10.1145/1358628.1358795","url":null,"abstract":"Currently, despite the explicit industrial consideration to improve the appeal and usability of technically sound electronics products, users increasingly seem to have dissatisfactory experiences in interacting with them. These unforeseen experiences (attributable to specifications omissions, usability/learnability problems, or specific usage context) lead to a large and increasing share of unknown field complaints. To correct and prevent such complaints or user reports, we promote effective exploitation of call centers: Valuable usage data is retrievable from the field by adopting a user-centered failure classification model that we developed. We also report on the supporting results of a test from applying our model to a set of call center data.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132126957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Luke Kowalski, C. Thompson, Tom Chi, D. Cormick, O. Vasnaik, Peter Heller
{"title":"What would you do with a 1 million dollar user experience marketing budget?: internal vs. external user experience evangelism","authors":"Luke Kowalski, C. Thompson, Tom Chi, D. Cormick, O. Vasnaik, Peter Heller","doi":"10.1145/1358628.1358661","DOIUrl":"https://doi.org/10.1145/1358628.1358661","url":null,"abstract":"User Experience evangelism inside an organization is a frequent topic. Methods for marketing user centered design to internal stakeholders have been analyzed in many papers and on panels. Emerging media and new venues have recently presented an opportunity to reexamine methods and goals for external user experience marketing and evangelism. This interactive panel will address motivations and brainstorm about discount methods for promoting the role of the human factors profession to the general public, and communicating directly with the end users. This will be contrasted with the position that a well designed product should market itself, and that money is best spent on design and internal evangelism instead. The panel itself will involve 3 parts: 1. Moderator collecting answers to the \"What would you do with a 1 million dollar UX marketing budget?\" question via index cards. 2. Four panelists presenting short sales pitch proposing what they would do when faced with the same question. 3. Panel discussion focusing on the contributions from the audience and focused on producing two lists. One would include specific user experience marketing venues (targeted bloggers, un-conferences, think tanks, specific ad words, design-friendly printed publications like Business Week, etc.). The second list would focus on goals and of user experience marketing (raising awareness and promoting better image of user experience vs. engineering and other disciplines, increased sales, better brand, recruiting, swaying executives, etc.). The panel would continue to live after external publication of the two lists, with new blog installments, comments, and any subsequent and open discussions.","PeriodicalId":310204,"journal":{"name":"CHI '08 Extended Abstracts on Human Factors in Computing Systems","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134638779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}