如果有100万美元的用户体验营销预算,你会怎么做?内部vs.外部用户体验布道

Luke Kowalski, C. Thompson, Tom Chi, D. Cormick, O. Vasnaik, Peter Heller
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引用次数: 2

摘要

用户体验布道在组织内部是一个常见的话题。营销以用户为中心的设计内部利益相关者的方法已经在许多论文和小组讨论中进行了分析。新兴媒体和新场所最近为重新审视外部用户体验营销和布道的方法和目标提供了机会。这个互动小组将讨论动机和集思广益的折扣方法,以促进人为因素专业对公众的作用,并直接与最终用户沟通。与此形成对比的是,一个设计良好的产品应该自我推销,而钱最好花在设计和内部宣传上。该小组本身将包括三个部分:1。主持人通过索引卡收集“你会用100万美元的用户体验营销预算做什么?”问题的答案。2. 四名小组成员进行简短的推销,介绍他们在面对同样的问题时会怎么做。3.小组讨论侧重于观众的贡献,并侧重于制作两份清单。一种是包括特定的用户体验营销场所(目标博客、非会议、智库、特定的广告词、设计友好的印刷出版物,如商业周刊等)。第二份清单将侧重于用户体验营销的目标和目标(提高用户体验的意识,提升用户体验相对于工程和其他学科的更好形象,增加销售,更好的品牌,招聘,动摇高管等)。在这两份名单对外公布后,该小组将继续存在,并发布新的博客文章、评论和任何后续的公开讨论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
What would you do with a 1 million dollar user experience marketing budget?: internal vs. external user experience evangelism
User Experience evangelism inside an organization is a frequent topic. Methods for marketing user centered design to internal stakeholders have been analyzed in many papers and on panels. Emerging media and new venues have recently presented an opportunity to reexamine methods and goals for external user experience marketing and evangelism. This interactive panel will address motivations and brainstorm about discount methods for promoting the role of the human factors profession to the general public, and communicating directly with the end users. This will be contrasted with the position that a well designed product should market itself, and that money is best spent on design and internal evangelism instead. The panel itself will involve 3 parts: 1. Moderator collecting answers to the "What would you do with a 1 million dollar UX marketing budget?" question via index cards. 2. Four panelists presenting short sales pitch proposing what they would do when faced with the same question. 3. Panel discussion focusing on the contributions from the audience and focused on producing two lists. One would include specific user experience marketing venues (targeted bloggers, un-conferences, think tanks, specific ad words, design-friendly printed publications like Business Week, etc.). The second list would focus on goals and of user experience marketing (raising awareness and promoting better image of user experience vs. engineering and other disciplines, increased sales, better brand, recruiting, swaying executives, etc.). The panel would continue to live after external publication of the two lists, with new blog installments, comments, and any subsequent and open discussions.
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