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Personas in uniform: police officers as users of information technology 穿着制服的角色:作为信息技术使用者的警察
European Conference on Information Systems Pub Date : 2012-06-30 DOI: 10.17705/1THCI.00041
E. Borglund, U. Nuldén
{"title":"Personas in uniform: police officers as users of information technology","authors":"E. Borglund, U. Nuldén","doi":"10.17705/1THCI.00041","DOIUrl":"https://doi.org/10.17705/1THCI.00041","url":null,"abstract":"This paper discusses information technology in the contemporary policing context and presents a research approach that aims to capture and describe a multifaceted account of police work. There is a need to further analyze the constitution of the uniformed user and the use environment in this domain. Data from extensive ethnographic fieldwork are analyzed. Personas and scenarios are used in this paper to illustrate the properties and conditions of police work. Evidence from the study suggests that personas and scenarios can make the daily work visible and support the emergent design of information systems in the dialogue between designers and users. The paper concludes that personas and their scenarios provide a richer description of the specifics of a context and a design space. A scenario is used to show characteristic properties and the emergence of work practice in relation to the design of information systems.","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123957526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 16
Twenty Software Requirement Patterns to Specify Recommender Systems that Users will Trust 20种软件需求模式，以指定用户将信任的推荐系统
European Conference on Information Systems Pub Date : 2012-06-10 DOI: 10.2139/SSRN.2484462
Axel Hoffmann, Matthias Söllner, Holger Hoffmann
{"title":"Twenty Software Requirement Patterns to Specify Recommender Systems that Users will Trust","authors":"Axel Hoffmann, Matthias Söllner, Holger Hoffmann","doi":"10.2139/SSRN.2484462","DOIUrl":"https://doi.org/10.2139/SSRN.2484462","url":null,"abstract":"Trust has been shown as a crucial factor for the adoption of new technologies. Surprisingly, trust literature offers very little guidance for systematically integrating the vast amount of insights from behavioral research on trust into the development of computing systems. The aim of this article is to translate results from behavioral sciences into software requirement patterns that address user trust in recommender systems. Software requirement patterns are used in requirements engineering to recognize important and recurring issues and reduce the effort of compiling a list of software requirements. We collected antecedents that build trust, and developed software requirement patterns that demand functionality to support these antecedents. This paper contributes by presenting software requirement patterns consisting of the name, the goal and the pre-defined requirement template that can be used to specify trust requirements in recommender system development projects.","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130096349","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
The role of rules-based compliance systems in the new EU regulatory landscape: Perspectives of institutional change and agency 基于规则的合规系统在新的欧盟监管格局中的作用:制度变革和机构的视角
European Conference on Information Systems Pub Date : 2012-06-10 DOI: 10.1108/JEIM-05-2013-0023
Daniel Gozman, W. Currie
{"title":"The role of rules-based compliance systems in the new EU regulatory landscape: Perspectives of institutional change and agency","authors":"Daniel Gozman, W. Currie","doi":"10.1108/JEIM-05-2013-0023","DOIUrl":"https://doi.org/10.1108/JEIM-05-2013-0023","url":null,"abstract":"The purpose of this paper is to understand how institutional changes to the European Union regulatory landscape may affect corresponding institutionalized operational practices within financial organizations. The study adopts an Investment Management System as its case and investigates different implementations of this system within eight financial organizations, predominantly focused on investment banking and asset management activities within capital markets. At the systems vendor site, senior systems consultants and client relationship managers were interviewed. Within the financial organizations, compliance, risk and systems experts were interviewed. The study empirically tests modes of institutional change. Displacement and Layering were found to be the most prevalent modes. However, the study highlights how the outcomes of Displacement and Drift may be similar in effect as both modes may cause compliance gaps. The research highlights how changes in regulations may create gaps in systems and processes which, in the short term, need to be plugged by manual processes. Vendors abilities to manage institutional change caused by Drift, Displacement, Layering and Conversion and their ability to efficiently and quickly translate institutional variables into structured systems has the power to ease the pain and cost of compliance as well as reducing the risk of breeches by reducing the need for interim manual systems. The study makes a contribution by applying recent theoretical concepts of institutional change to the topic of regulatory change uses this analysis to provide insight into the effects of this new environment.","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117020738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Information fusion in continuous assurance 连续保障中的信息融合
European Conference on Information Systems Pub Date : 2012-06-01 DOI: 10.2308/isys-50216
Johan L. Perols, Uday S. Murthy
{"title":"Information fusion in continuous assurance","authors":"Johan L. Perols, Uday S. Murthy","doi":"10.2308/isys-50216","DOIUrl":"https://doi.org/10.2308/isys-50216","url":null,"abstract":"ABSTRACT : We extend continuous assurance research by proposing a novel continuous assurance architecture grounded in information fusion research. Existing continuous assurance architectures focus primarily on methods of monitoring assurance clients' systems to detect anomalous activities and have not addressed the question of how to process the detected anomalies. Consequently, actual implementations of these systems typically detect a large number of anomalies, with the resulting information overload leading to suboptimal decision making due to human information processing limitations. The proposed architecture addresses these issues by performing anomaly detection, aggregation, and evaluation. Within the proposed architecture, artifacts developed in prior continuous assurance, ontology, and artificial intelligence research are used to perform the detection, aggregation, and evaluation information fusion tasks. The architecture contributes to the academic continuous assurance literature and has implicat...","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130687680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 33
Design and Impact of Awareness Functions - a Study about Social Media in Virtual Teams 意识功能的设计与影响——虚拟团队中社交媒体的研究
European Conference on Information Systems Pub Date : 2012-05-15 DOI: 10.7892/BORIS.40359
Paul Meyer, Jens Dibbern
{"title":"Design and Impact of Awareness Functions - a Study about Social Media in Virtual Teams","authors":"Paul Meyer, Jens Dibbern","doi":"10.7892/BORIS.40359","DOIUrl":"https://doi.org/10.7892/BORIS.40359","url":null,"abstract":"The usage of social media in leisure time settings has become a prominent research topic. However, less research has been done on the design of social media in collaboration settings. In this study, we investigate how social media can support asynchronous collaboration in virtual teams and specifically how they can increase activity awareness. On the basis of an open source social networking platform, we present two prototype designs: a standard platform with basic support for information processing, communication and process – as suggested by Zigurs and Buckland (1998) – and an advanced platform with additional support for activity awareness via specialfeed functions. We argue that the standard platform already conveys activity awareness to a certain extent, however, that this awareness can be increased even more by the feeds in the advanced platform. Both prototypes are tested in a field experiment and evaluated with respect to their impact on perceived activity awareness, coordination and satisfaction. We show that the advanced design increases coordination and satisfaction through increased perceived activity awareness.","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"736 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123858773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The Market for Online Tourism Communities 在线旅游社区市场
European Conference on Information Systems Pub Date : 2010-06-09 DOI: 10.5167/UZH-40342
Felix-Robinson Aschoff, M. Aschoff, G. Schwabe
{"title":"The Market for Online Tourism Communities","authors":"Felix-Robinson Aschoff, M. Aschoff, G. Schwabe","doi":"10.5167/UZH-40342","DOIUrl":"https://doi.org/10.5167/UZH-40342","url":null,"abstract":"Online Communities have been researched for a long time from social, informational as well as economic perspectives. Most approaches up-to-now focussed on the interaction of a number of users with specific communities, are studies about the characteristics of communities in different domains or are general guidelines for the development of these communities. These approaches, however, neglect the aspect that one entire online community is embedded in a landscape of other communities and interrelates with them. In this article we describe this landscape as a market in which a community competes with other communities for online members. We discuss characteristics and forces of this market and present results from a study that monitored 36 online travel communities over a period of several months. Our data indicate that with regards to registered members, there are few very large communities, in contrast to a large number of very small communities. An analysis of the average number of members that are actually online, however, shows that smaller communities (e.g., with a regional scope) are, in principle, able to mobilize a higher degree of their members. We conclude that niche strategies can be successful in this market, and discuss implications for this community landscape.","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"159 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134041996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Leveraging Trust and Privacy Concerns in Online Social Networks: An Empirical Study 利用在线社交网络中的信任和隐私问题:一项实证研究
European Conference on Information Systems Pub Date : 2010-06-07 DOI: 10.7892/BORIS.47144
Hanna Krasnova, Elena Kolesnikova, O. Günther
{"title":"Leveraging Trust and Privacy Concerns in Online Social Networks: An Empirical Study","authors":"Hanna Krasnova, Elena Kolesnikova, O. Günther","doi":"10.7892/BORIS.47144","DOIUrl":"https://doi.org/10.7892/BORIS.47144","url":null,"abstract":"Unprecedented success of Online Social Networks, such as Facebook, has been recently overshadowed by the privacy risks they imply. Weary of privacy concerns and unable to construct their identity in the desired way, users may restrict or even terminate their platform activities. Even though this means a considerable business risk for these platforms, so far there have been no studies on how to enable social network providers to address these problems. This study fills this gap by adopting a fairness perspective to analyze related measures at the disposal of the provider. In a Structural Equation Model with 237 subjects we find that ensuring interactional and procedural justice are two important strategies to support user participation on the platform.","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134055094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 44
Storytelling as a tool for knowledge transfer in the IT industry 将讲故事作为IT行业知识转移的工具
European Conference on Information Systems Pub Date : 2009-06-10 DOI: 10.5167/UZH-25274
E. Wende, Parissa Haghirian
{"title":"Storytelling as a tool for knowledge transfer in the IT industry","authors":"E. Wende, Parissa Haghirian","doi":"10.5167/UZH-25274","DOIUrl":"https://doi.org/10.5167/UZH-25274","url":null,"abstract":"As organizations increase their offshore software development efforts, they must develop new methods and models for handling the vast amount of knowledge involved in these projects. Successful knowledge management and transfer is considered key to the success of contemporary organizations. When transferring knowledge to other operating units of a multi national company, the overall goal is to successfully implement the knowledge sent to the receiver. Cultural differences however, can interfere with successful knowledge management intentions. This paper investigates storytelling as a tool to transfer knowledge between global corporate units. A case study on how this instrument is used to communicate knowledge between a German and an Indian IT company gives first insights into factors that influence implementation success.","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122033525","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Homeward Bound: Ecological Design of Domestic Information Systems 归途:国内信息系统的生态设计
European Conference on Information Systems Pub Date : 2008-10-22 DOI: 10.1007/978-0-387-87503-3_16
D. Wastell
{"title":"Homeward Bound: Ecological Design of Domestic Information Systems","authors":"D. Wastell","doi":"10.1007/978-0-387-87503-3_16","DOIUrl":"https://doi.org/10.1007/978-0-387-87503-3_16","url":null,"abstract":"","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"1186 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127434892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Why Participate in an Online Social Network? An Empirical Analysis 为什么要加入在线社交网络?实证分析
European Conference on Information Systems Pub Date : 2008-06-01 DOI: 10.7892/BORIS.47467
Hanna Krasnova, Thomas Hildebrand, O. Günther, A. Kovrigin, Aneta Nowobilska
{"title":"Why Participate in an Online Social Network? An Empirical Analysis","authors":"Hanna Krasnova, Thomas Hildebrand, O. Günther, A. Kovrigin, Aneta Nowobilska","doi":"10.7892/BORIS.47467","DOIUrl":"https://doi.org/10.7892/BORIS.47467","url":null,"abstract":"Despite their enormous success the motivation behind user participation in Online Social Networks is still little understood. This study explores a variety of possible incentives and provides an empirical evaluation of their subjective relevance. The analysis is based on survey data from 129 test subjects. Using Structural Equation Modeling, we identified that the satisfaction of the needs for belongingness and the esteem needs through self-presentation together with peer pressure are the main drivers of participation. The analysis of a sub-sample of active users pointed out the satisfaction of the cognitive needs as an additional participation determinant. Based on these findings, recommendations for online social network providers are made.","PeriodicalId":309896,"journal":{"name":"European Conference on Information Systems","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125791198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 63
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