Journal of Indonesian Tourism and Development Studies最新文献_第8页

Strategies to Introducing Ecotourism Concept with Social Media for College Student in Malang 玛琅大学生利用社交媒体引入生态旅游理念的策略

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-04-30 DOI: 10.21776/ub.jitode.2019.07.02.01

Ida Idewa Agung Willy Pramana, A. Leksono, M. Djati

{"title":"Strategies to Introducing Ecotourism Concept with Social Media for College Student in Malang","authors":"Ida Idewa Agung Willy Pramana, A. Leksono, M. Djati","doi":"10.21776/ub.jitode.2019.07.02.01","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.02.01","url":null,"abstract":"Indonesia categorized as a mega-biodiversity country, with 25% of the species in the world. One of the uses of natural resources is in the tourism sector. Lately, in Indonesia, research about Social Media and Ecotourism is still not much done. Some studies in Indonesia mostly still view social media as marketing advice. In fact, social media also plays an important role in regulating the perceptions of the people who come to the ecotourism site both from the content or the ease of access. Practically this research can be used as a strategic reference by stakeholders, to be able to use Social Media as media for promotion and education. Then academically, this research can be a reference for further research on the strategy of managing ecotourism with social media. This research is a descriptive type with quantitative and qualitative approaches, with research locations in Malang. Research using an online questionnaire with Google Form. The results are, Instagram is the most used social media by students in Malang. And for the management strategy with Instagram, it can be done with an aggressive strategy that is utilizing Strength and Opportunities from Instagram such as fast, cheap, environmentally friendly and widely used by students and can be more optimized with the AISAS strategy. Keywords: ecotourism, facebook, Instagram, Malang, social media, strategy, student.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"26 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73238957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

The Role of Social Capital in Community Based Tourism 社会资本在社区旅游中的作用

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-04-30 DOI: 10.21776/ub.jitode.2019.07.02.02

P. Pramanik, R. Ingkadijaya, M. Achmadi

{"title":"The Role of Social Capital in Community Based Tourism","authors":"P. Pramanik, R. Ingkadijaya, M. Achmadi","doi":"10.21776/ub.jitode.2019.07.02.02","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.02.02","url":null,"abstract":"The role of social capital in Community-based tourism (CBT) to reach local communities’ welfare is being the concern of tourism activities. Previous research found that social capital approach could be used to achieve sustainability and prosperity. Mutually beneficial trust and collective action among the member of the community as aspects of social capital played an important role to take off CBT. The study aimed to analyze the role of trust and collective action as elements of social capital on the local community of CBT Kampung Tajur and to examine the link between trust and collective action. This study was conducted on a sample of Kampung Tajur community which was appointed as CBT because its willingness to take collective action. The result showed that trust was a robust predictor of attending a religious meeting, participating in managing homestay, and joining for community work. On the other hand, the absence of attending a formal meeting and community meeting conducted by the community head did not have a link to trust among the community member. Our findings suggested that due to well implementation of social capital role in terms of trust and collective action, the community’s members must be encouraged as the subject in tourism activity by enhancing knowledge, empowerment, and inspiration based on local wisdom. Keywords: Collective action, Community-based Tourism, social capital, trust.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"7 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90559653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 13

Efforts to Achieve Environmental Sustainability through Ecotourism 通过生态旅游实现环境可持续性

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-04-29 DOI: 10.21776/ub.jitode.2019.07.02.07

Y. Singgalen, G. Sasongko, P. G. Wiloso

{"title":"Efforts to Achieve Environmental Sustainability through Ecotourism","authors":"Y. Singgalen, G. Sasongko, P. G. Wiloso","doi":"10.21776/ub.jitode.2019.07.02.07","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.02.07","url":null,"abstract":"This paper will discuss specifically the effort of Kupa-Kupa Beach Cottage and Meti Beach Cottage managers to achieve environmental sustainability through the concept of ecotourism. Furthermore, private sector involvement and mixed marketing strategy will be discussed to describe how community empowerment and local community support as an essential factor in regional tourism development, especially in North Halmahera District. The research method used is qualitative with case study approach. This paper shows that the private sector tends to adopt a community-based ecotourism concept to achieve environmental sustainability and tourism sustainability itself. The government will act as a stimulus and catalyst that is synergistic with the needs of the private sector to provide tourism facilities according to tourists' preference. Kupa-Kupa Beach Cottage and Meti Beach Cottage managers seek to provide employment for local communities as part of a marketing strategy so that they are mutually beneficial. Keywords: Community empowerment, ecotourism, environmental sustainability, mixed marketing strategy, private sector involvement.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82456880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

The Involvement of Women in Tourism Village of Pujon Kidul, Malang, Indonesia 印尼玛琅Pujon Kidul旅游村妇女的参与

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-04-29 DOI: 10.21776/ub.jitode.2019.07.02.08

R. Parmawati, W. Wike, E. Pangestuti

{"title":"The Involvement of Women in Tourism Village of Pujon Kidul, Malang, Indonesia","authors":"R. Parmawati, W. Wike, E. Pangestuti","doi":"10.21776/ub.jitode.2019.07.02.08","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.02.08","url":null,"abstract":"Pujon Kidul Village has succeeded in tourism village, that improving the economy and social life and women's participation was seen in the technical sphere. It is interesting to analyze how women have played a role in a tourism village. This study aims to identify internal and external factors that support women's participation, identify the level participation, and analyze contributions to household income. We establish operational definitions in the form of internal and external factors and analyzed using cross tabulation and then Rank Spearman non-parametric statistical tests to provide an overview of study boundaries and data retrieval procedures. There are 56.7% of women who are graduating from high school/university and 173.33% have been in the tourism business for more than 5 years. Internal factors that have a significantly weak relationship are the level of women's education. Meanwhile, the aspect of the relationship between women's education level and women's participation as business actors in tourism villages was 100 percent in the low and medium categories, and 90 percent are in the high category. The influence of community actors to women participation is very high (100%). There are 53.57% of women had a high level of participation and contribution to household income. Keywords: Involvement, Pujon Kidul, Village tourism, Women.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"15 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88055114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Water Quality Evaluation of Post-Tin Mining Ponds Tourism in Bangka Island Using Diatom as Bioindicator 用硅藻作为生物指示剂评价邦卡岛采锡后池塘旅游水质

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-01-31 DOI: 10.21776/ub.jitode.2019.07.01.06

R. Liliani, C. Retnaningdyah, E. Arisoesilaningsih

{"title":"Water Quality Evaluation of Post-Tin Mining Ponds Tourism in Bangka Island Using Diatom as Bioindicator","authors":"R. Liliani, C. Retnaningdyah, E. Arisoesilaningsih","doi":"10.21776/ub.jitode.2019.07.01.06","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.01.06","url":null,"abstract":"Post tin mining pond in Bangka Island has been used as a tourism place, fishing, fish ponds, and agricultural areas that can reduce water. The purpose of this study is to evaluate quality of water post tin mining pond which is used as a tourist place based on physics, chemical and biotic indices of Diatoms as bioindicator . Sample water and Diatoms were take at 3 post tin mining pond (Itam, Pedindang, and Jangkang 2) and natural swamp (Rawa) as reference site . Sampling e ach pond and swamp was done in three stations as replications and then be observed physic s -chemical quality of water (pH, water temperature, turbidity, conductivity, COD, and phosphate) and also the Trophic Diatom Index (TDI) and Pollution Tolerant Value (% PTV) from Diatom as indicator of trophic status and organic pollution. The results of the study showed that all of the ponds and natural swamp had low pH range from 4.32-6.34. Turbidity of Itam and Pedindang higher (22-24 NTU) than Jangkang 2 and swamp (3.13-9.13 NTU). Jangkang 2 had the highest conductivity value (115,10 μS . cm -1 ) and swamp the lowest (10.64 μS . cm -1 ). The value of COD and total phosphate in all location still fullfilled government standard (COD < 20 mg . L -1 and total phosphate < 0.2 mg . L -1 ). Water quality in ti n mining pond s lower than natural swamps based on Diatom as bioindicator. All of the ponds were categorized as moderately polluted based on Shannon Wiener Diversity index of Diatom (H=1.2-1.6), however swamp have lightly polluted (H=2.6). Trophic status of water in post ti n mining pond s based on Trophic Diatom Index (TDI) included in the eutrophic while in swamp categorized as mesoeutrophic. Based on percentage pollution tolerant value (%PTV), the water in Itam and Pedindang included in heavily organic pollution and water in Jangkang 2 and also swamp have moderately organic pollution. Keywords: Bangka, Diatom , post tin mining pond , tourism, water quality .","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"150 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90611809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

The Role of Social Capital in the Development of Mauhalek Waterfall Ecotourism in Belu District, East Nusa Tenggara Province 社会资本在东努沙登加拉省别鲁区毛哈勒克瀑布生态旅游发展中的作用

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-01-31 DOI: 10.21776/ub.jitode.2019.07.01.01

Nopriyan Petrus Klau, Aminudin Affandi, I. Nugroho

{"title":"The Role of Social Capital in the Development of Mauhalek Waterfall Ecotourism in Belu District, East Nusa Tenggara Province","authors":"Nopriyan Petrus Klau, Aminudin Affandi, I. Nugroho","doi":"10.21776/ub.jitode.2019.07.01.01","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.01.01","url":null,"abstract":"The purpose of this research is to know the relationship and the role of social capital in supporting product and service of Mauhalek waterfall ecotourism. Phenomenology approach was chosen because it allow the researcher to identify a particular phenomenon, and requires the researcher to examine the subject by being directly involved in developing meaningful patterns and relationships. In the context of the research to be studied, the main focus of this research is the norms, beliefs, networks, products, and services of Mauhalek waterfall. From the research results, it can be concluded that there are various custom rules in maintaining Mauhalek waterfall which still exists until now, one of them is ukum Badu (prohibition of cutting the tree and taking fruit that existing around the Mauhalek forest). The high belief in myths and rules makes the sustainability of Mauhalek waterfall is still maintained until now. The beauty and authenticity of natural resources and culture of Mauhalek waterfall make it as a good tourist product to be offered to the visitor. Keywords : Mauhalek waterfall, social capital, sustainable tourism.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"398 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84481482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Herpetofauna Diversity and Taxa Richness Ground Cover Plant as Bioindicator Environmental Quality in Boon Pring Recreation sites at Sanankerto, Turen, Malang Regency 马郎县三安克托、土仁、文泉游憩地爬行动物多样性和类群丰富度的生物指标——地被植物

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-01-31 DOI: 10.21776/ub.jitode.2019.07.01.07

Wahyu Anggarwanto, E. Arisoesilaningsih

{"title":"Herpetofauna Diversity and Taxa Richness Ground Cover Plant as Bioindicator Environmental Quality in Boon Pring Recreation sites at Sanankerto, Turen, Malang Regency","authors":"Wahyu Anggarwanto, E. Arisoesilaningsih","doi":"10.21776/ub.jitode.2019.07.01.07","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.01.07","url":null,"abstract":"Boon Pring is one of the ecotourism destinations in Malang regency with tourism attractions including motor boats, water bikes, and picnic activities. These activities can cause environmental degradation in Boon Pring area. The purpose of this research is to analyze taxa richness of ground cover plant, diversity, and community structure of herpetofauna in Boon Pring and explain the environmental quality in Boon Pring based on their relationship. The method used is selective purposive belt transect with 10 m long belt and 10x5 m 2 plot area. Each station is repeated four times. The data obtained were analyzed with Ms. Excel and the PAST program to search Taxa Richness for plants, abundance, frequency, Shannon – Wiener diversity index and Import Value Index (IVI) for Herpetofauna. Then they were analyzed regression, cluster, and biplot to determine the relationship between the two. The results showed decreased of ground cover plants taxa richness and herpetofauna diversity index from station one to station four. The value of IVI indicates the dominance of Eutrophis multifasciuata species in degraded sites. Determination coefficient showed a value of 51%, which means there is a positive relationship between ground cover plant and herpetofauna diversity. The conclusions of this study, the taxa richness of ground cover and diversity of herpetofauna have decreased in areas with degraded environmental quality. There is a dominance of one type of herpetofauna in the degraded areas of Eutrophis multifasciuata . Between the taxa richness of ground cover plants and diversity of herpetofauna showed a positive relationship, in this study 51%.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"43 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89606526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Ethnobotany Home garden in Puspa Jagad Tourism Ecology Area Semen Village, Gandusari District, Blitar Regency 民族植物学Puspa Jagad旅游生态区的家园花园，甘杜萨里区精液村，布里塔县

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-01-31 DOI: 10.21776/ub.jitode.2019.07.01.08

P. Purnomo, J. Batoro, A. Hakim

{"title":"Ethnobotany Home garden in Puspa Jagad Tourism Ecology Area Semen Village, Gandusari District, Blitar Regency","authors":"P. Purnomo, J. Batoro, A. Hakim","doi":"10.21776/ub.jitode.2019.07.01.08","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.01.08","url":null,"abstract":"Home garden is one form of sustainable agricultural land management. Home garden is important as a local identity in a society especially in rural areas. The purpose of this study is to describe the uniqueness of the home yard in ecological tourism area of Puspa Jagad. This research was conducted in ecological tourism area of Puspa Jagad Semen Village, Gandusari District, Blitar Regency. Data collection was done by observation to the types of plants composing home yard. Interview was conducted to obtain data about the management of home yard and cultural aspects in it. Based on the benefits of these crops, the cultural value (ICS) and the value of UVS plant crops each. Based on observations, it is known that the diversity of plants in the home yard contained 151 species of 132 genus and 61 plant families. These plants are grown in general to beautify the atmosphere of the house. The stratified plant canopy vertebration in home garden in Ecology Puspa Jagad is dominated by strata III, II, and I. Based on the results of the calculation of ICS or Cultural Interest Index shows that the needs of the community depends largely on the local natural resources around. Based on the value of ICS and UVS, coconut and banana plant have the highest value. Keywords : ICS, identity, plant, UVS.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"61 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77862872","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

The Role of Local Government for Local Product Processing: the Implication for Tourism Sustainability in Lok Baintan Floating Market 地方政府在地方产品加工中的作用:对落脚滩水上市场旅游可持续性的启示

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-01-31 DOI: 10.21776/ub.jitode.2019.07.01.02

D. Arisanty, E. Normelani, H. P. N. Putro, M. Z. A. Anis

{"title":"The Role of Local Government for Local Product Processing: the Implication for Tourism Sustainability in Lok Baintan Floating Market","authors":"D. Arisanty, E. Normelani, H. P. N. Putro, M. Z. A. Anis","doi":"10.21776/ub.jitode.2019.07.01.02","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.01.02","url":null,"abstract":"Lok Baintan floating market is the destination tourism in South Kalimantan Province. The trader activity in the floating market becomes the attractiveness of tourism activity. The diversity of good sold in the floating market becomes one of the determinants for tourism sustainability. The tourism sustainability in Lok Baintan Floating Market is the responsibility of both community and government. The objective of this research was to analyze the role of government for local product processing in Lok Baintan Floating Market to improve the tourism activity. This research is focused on local government who has the responsibility for local product processing in Lok Baintan Floating market, i.e. Tourism Agency of South Kalimantan Province, Tourism Agency of Banjar Regency, Fishery Agency of Banjar Regency, Agriculture and Farm Agency of Banjar Regency, and Head of Lok Baintan Village. The research used qualitative method, which used observation, depth interview, and document as the data collection technique. The results of the study showed that tourism activities in Lok Baintan became one of the priorities of tourism development in South Kalimantan, but not managed maximally yet. First, the Products sold in the floating market were still raw goods. Then the processing of products sold in the floating market had not been a priority of activities undertaken by local the government. Moreover, limitations of costs were the main cause of the absence of training in agricultural product processing, fishery product processing and handicraft production in the tourist area of Lok Baintan. Processing and diversity of goods sold in the floating market become a determinant of the sustainability of tourism activities in Lok Baintan Floating Market. Keywords : Government, Local product, Lok Baintan Floating Market, tourism.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"10 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91085321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

The Empirical Analysis of the Quality Level of Tourism Industry Services in Toraja: Ke'te Kesu 托拉哈省旅游产业服务质量水平实证分析:克特·克苏

Journal of Indonesian Tourism and Development Studies Pub Date : 2019-01-31 DOI: 10.21776/ub.jitode.2019.07.01.03

A. Darmawan, S. Bahri, Irfan Rahman

{"title":"The Empirical Analysis of the Quality Level of Tourism Industry Services in Toraja: Ke'te Kesu","authors":"A. Darmawan, S. Bahri, Irfan Rahman","doi":"10.21776/ub.jitode.2019.07.01.03","DOIUrl":"https://doi.org/10.21776/ub.jitode.2019.07.01.03","url":null,"abstract":"Indonesia has a number of tourism potentials to be built and developed sustainably. The destination s of local and overseas tourists have experienced an excellent growth trend in recent years, especially in North Toraja District , South Sulawesi. Therefore , the tourism industry is the government's main concern in recent years to increase its index because of its potential to boost the economic growth, especially for the local people and GDP. T his study focuse d on the empirical analysis of the tourism industry service level that is viewed from the readiness and the support from available infrastructure s . The method of this study was a survey distributed to respondents visiting the tourism industry using questionnaire based on SERVQUAL and IPA Diagram. By using Servqual and Important Performance Analysis (IPA) method, found 8 service attributes which were divided into 5 Servqual dimensions indicating that the service quality at Ke'te Kesu , North Toraja Regency , South Sulawesi needs to improve the aspects on Important Performance Analysis (IPA) diagram, including the service attribute T5 ( the availability of restaurant s around the tourist location), T6 ( the availability of street signs to tourist object s ), R2 ( the ease of finding tourist location s ), R3 ( the availability of public transportation to tourist location), RE4 ( the immediate response from the officer/local citizen on the request or complain ), RE5 ( tourist information centre, contact person) is clear ), A1 ( S taff s are expert in serving tourists ) , and E5 ( the concerns of tour operators and officers/residents to the needs of visitors). Keywords: Customer Satisfaction, IPA Diagram, Service Quality, Toraja, Tourism.","PeriodicalId":30680,"journal":{"name":"Journal of Indonesian Tourism and Development Studies","volume":"179 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87618346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2