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Usability Differences Between Single-Screen and Multiscreen Booking Interfaces 单屏和多屏预订界面的可用性差异
J. Inf. Technol. Tour. Pub Date : 2009-08-01 DOI: 10.3727/109830509X12596187863955
Srikanth Beldona, Kutay Kalkan
{"title":"Usability Differences Between Single-Screen and Multiscreen Booking Interfaces","authors":"Srikanth Beldona, Kutay Kalkan","doi":"10.3727/109830509X12596187863955","DOIUrl":"https://doi.org/10.3727/109830509X12596187863955","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114672817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tip: Personalizing Information Delivery in a Tourist Information System 小贴士:在旅游信息系统中提供个性化信息
J. Inf. Technol. Tour. Pub Date : 2009-08-01 DOI: 10.3727/109830509X12596187864071
A. Hinze, A. Voisard, G. Buchanan
{"title":"Tip: Personalizing Information Delivery in a Tourist Information System","authors":"A. Hinze, A. Voisard, G. Buchanan","doi":"10.3727/109830509X12596187864071","DOIUrl":"https://doi.org/10.3727/109830509X12596187864071","url":null,"abstract":"Advanced tourist information systems should offer more than relatively static information about sights and places. Instead, semantically rich information about sights should be delivered to the mobile users. Furthermore, tourists should not be overwhelmed by a stream of superfluous data that are unrelated to their interest, location, and knowledge of a place. Personalization of the information delivery to each traveler, together with their travel history, is therefore crucial. This article presents the major design issues of the personalized Tourist Information Provider (TIP). TIP is a combination of an event-based system (EBS) and a location-based service (LBS) applied to a mobile environment. We discuss the lessons learned from developing its kernel using a semantic network of sight-related information and considering the travelers’ interest and travel route, with emphasis on modeling decisions and their impact on the final system.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121352187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 44
Collective Production of Public Goods in Online Travel Communities 在线旅游社区公共产品的集体生产
J. Inf. Technol. Tour. Pub Date : 2008-12-01 DOI: 10.3727/109830508788403141
Sunny Jeong
{"title":"Collective Production of Public Goods in Online Travel Communities","authors":"Sunny Jeong","doi":"10.3727/109830508788403141","DOIUrl":"https://doi.org/10.3727/109830508788403141","url":null,"abstract":"This study examines the conditions under which the collective production of public goods would likely happen and be sustained in an online tourism community. This study develops a theoretic and empirical model to incorporate social capital and technological factors of success in order to promote the collective production of public goods. This research explored both organizational and technological aspects of two online travel communities producing freely available accommodation and travel information in a collective manner. The study finding argues that conditions that facilitate and increase the capacity of social capital in online travel communities permits better understanding of the mechanisms of creating and sustaining public goods through online travel communities. It should, thus, enable a more refined model to explain how online users are retained and actively engage in online travel communities. Collective action theory, social capital, grounded theory, exchange theory, and generalized reciprocity theory are examined in this research.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"933 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133311484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Context-Aware Information Services to Support Tourist Communities 上下文感知信息服务支持旅游社区
J. Inf. Technol. Tour. Pub Date : 2008-12-01 DOI: 10.3727/109830508788403150
F. Paganelli, D. Giuli
{"title":"Context-Aware Information Services to Support Tourist Communities","authors":"F. Paganelli, D. Giuli","doi":"10.3727/109830508788403150","DOIUrl":"https://doi.org/10.3727/109830508788403150","url":null,"abstract":"Several context-aware applications exist that provide tourists with location-based content delivery and interface adaptation to current activity. Our approach differs from previous ones as we consider a tourist not only as a target for content delivery, but also as a source of valuable information, useful for other tourists and service providers as well. This work describes a tourism context-aware application that provides tourists on the move with proper mobile and location-based contextaware services supporting community building and knowledge exchange. To this purpose, the application includes a context-aware instant messaging service and a tourist service provider reputation system, which supports tourists during decision-making processes. Here we describe main issues related to the design and prototype implementation of the tourism context-aware application and main results of user trials.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123541348","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Introduction: Virtual Communities in Travel and Tourism 导论:旅游业中的虚拟社区
J. Inf. Technol. Tour. Pub Date : 2008-12-01 DOI: 10.3727/109830508788403169
D. Merkl, A. Scharl
{"title":"Introduction: Virtual Communities in Travel and Tourism","authors":"D. Merkl, A. Scharl","doi":"10.3727/109830508788403169","DOIUrl":"https://doi.org/10.3727/109830508788403169","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126885673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Information Needs in Online Social Networks 在线社交网络中的信息需求
J. Inf. Technol. Tour. Pub Date : 2008-12-01 DOI: 10.3727/109830508788403123
J. Chung, Dimitrios Buhalis
{"title":"Information Needs in Online Social Networks","authors":"J. Chung, Dimitrios Buhalis","doi":"10.3727/109830508788403123","DOIUrl":"https://doi.org/10.3727/109830508788403123","url":null,"abstract":"This article examines the relationship between perceived benefits and participation in an online travel community, of representative social networking sites on the Internet, to understand what actually makes actors participate in social networks. Findings reveal that three factors (information acquisition, social-psychological, and hedonic) are main benefits influencing participation and attitude towards an online travel community. In addition, the multiple regression analysis indicates that information acquisition benefits are perceived as the most important influential elements. Some of the results are found not to be consistent with the findings of previous research. This study provides tourism-related organizations with useful information on how to utilize online communities for their marketing strategy.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"731 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122003203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 210
What Motivates Consumers to Write Online Travel Reviews? 消费者撰写在线旅游评论的动机是什么?
J. Inf. Technol. Tour. Pub Date : 2008-12-01 DOI: 10.3727/109830508788403114
K. Yoo, U. Gretzel
{"title":"What Motivates Consumers to Write Online Travel Reviews?","authors":"K. Yoo, U. Gretzel","doi":"10.3727/109830508788403114","DOIUrl":"https://doi.org/10.3727/109830508788403114","url":null,"abstract":"The Web provides a fertile ground for word-of-mouth communication and more and more consumers write about and share product-related experiences online. Given the experiential nature of tourism, such first-hand knowledge communicated by other travelers is especially useful for travel decision making. However, very little is known about what motivates consumers to write online travel reviews. A Web-based survey using an online consumer panel was conducted to investigate consumers' motivations to write online travel reviews. Measurement scales to gauge the motivations to contribute online travel reviews were developed and tested. The results indicate that online travel review writers are mostly motivated by helping a travel service provider, concerns for other consumers, and needs for enjoyment/positive self-enhancement. Venting negative feelings through postings is clearly not seen as an important motive. Motivational differences were found for gender and income level. Implications of the findings for online travel communities and tourism marketers are discussed.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117071717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 390
Recommendation Based on Opportunistic Information Sharing Between Tourists 基于游客机会信息共享的推荐
J. Inf. Technol. Tour. Pub Date : 2008-12-01 DOI: 10.3727/109830508788403178
Alexandre de Spindler, M. Norrie, Michael Grossniklaus
{"title":"Recommendation Based on Opportunistic Information Sharing Between Tourists","authors":"Alexandre de Spindler, M. Norrie, Michael Grossniklaus","doi":"10.3727/109830508788403178","DOIUrl":"https://doi.org/10.3727/109830508788403178","url":null,"abstract":"We propose a new approach to collaborative filtering in mobile tourist information systems based on spatio-temporal proximity in social contexts. The approach is motivated by a survey of festival visitors confirming that similarities of interests extends beyond events defining specific social contexts. We show how opportunistic information sharing in mobile ad-hoc networks can be used to realise decentralised collaborative filtering appropriate for mobile environments and show its equivalence to existing centralised approaches. Mobile Information System, Spatio-Temporal Proximity, Copresence, Social Context, Opportunistic Sharing, Ad-hoc Networks, Collaborative Filtering","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133869666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Online Tourism Communities on the Path to Web 2.0: An Evaluation 走向Web 2.0的在线旅游社区:一个评价
J. Inf. Technol. Tour. Pub Date : 2008-12-01 DOI: 10.3727/109830508788403132
Birgit Dippelreiter, Christoph Grün, Michael Pöttler, Ingo Seidel, H. Berger, M. Dittenbach, Andreas Pesenhofer
{"title":"Online Tourism Communities on the Path to Web 2.0: An Evaluation","authors":"Birgit Dippelreiter, Christoph Grün, Michael Pöttler, Ingo Seidel, H. Berger, M. Dittenbach, Andreas Pesenhofer","doi":"10.3727/109830508788403132","DOIUrl":"https://doi.org/10.3727/109830508788403132","url":null,"abstract":"In recent years a technological and sociological paradigm shift has taken place in the Internet that is often referred to as Web 2.0. Companies and individuals have started to adapt existing Web sites to the new standards and principles and created new types of Web services and communities. The tourism domain is no exception to this trend new tourism communities emerged and long-established ones integrated new features to keep up with this trend. In this paper we are evaluating eight tourism communities with respect to Web 2.0. Each community is evaluated based on a criteria catalogue that draws ideas from online community studies. The findings are discussed in the context of the tourist life cycle that is structured in a pre-trip, on-site and after-trip phase. The value for the traveller is highlighted for each phase and potential problems are discussed.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122557367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 67
The Application of the Data Envelopment Analysis for Tourism Website Evaluation 数据包络分析在旅游网站评价中的应用
J. Inf. Technol. Tour. Pub Date : 2008-09-01 DOI: 10.3727/109830508787157317
U. Bauernfeind, N. Mitsche
{"title":"The Application of the Data Envelopment Analysis for Tourism Website Evaluation","authors":"U. Bauernfeind, N. Mitsche","doi":"10.3727/109830508787157317","DOIUrl":"https://doi.org/10.3727/109830508787157317","url":null,"abstract":"Tourists are increasingly using the Internet for travel preparation and booking. At the same time tourism organizations are facing increased competition regarding their website offers. Therefore, the aim for tourism organizations and businesses should be to provide more efficient websites in order to gain competitive advantage. This study provides an example of how Data Envelopment Analysis (DEA) can be used to assess the website’s efficiency of tourism organizations. Input criteria include the linguistic offer, interactivity, and tourism content, and output is defined by number of inquiries and number of website visits. It is argued that efficient organizations should be considered useful benchmarking partners for inefficient organizations in that best practices should be used to identify the potential for improvement.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121776292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 27
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