Journal of Airline and Airport Management最新文献

{"title":"Vienna International Airport Noise Abatement","authors":"Heidelinde Jelinek-Nigitz","doi":"10.3926/JAIRM.34","DOIUrl":"https://doi.org/10.3926/JAIRM.34","url":null,"abstract":"Purpose:  On the topic of sustainable aviation a study was carried out to measure the difference between the actual change in air traffic noise and the airport’s residents’ perception of the noise change at Vienna International Airport. Therefore, a questionnaire was developed in cooperation with the airport and an online survey was conducted. Design/methodology/approach:  For the survey of the opinion of the affected population of the surrounding communities, a web based online questionnaire is created and distributed via various channels including e-mail, and online forums. After the basic structure of the questionnaire had been defined, the questions were developed in cooperation with employees form the environmental department of VIE, who had a sustainable influence on the questions’ order and formulation. As the survey was supposed to be answered by residents around VIE. Findings:  Results of the online study show that only parts of the participants are affected by air traffic noise at VIE. Even less experienced a significant change over the last five years. About one third of the participants stated that they are affected by air traffic noise in one way or another. The majority of these people live in Lower Austria, the federal state in which the airport is located. The participants obviously judge air traffic noise during day time more importantly than air traffic noise at night. Research limitations/implications:  Due to the low number of returns, no statistically relevant conclusions can be drawn, the results of the survey can be used to make some general statements. Originality/value:  Economic growth and deregulation lead to growing aircraft operations. Vienna International Airport with its approximately 260,000 flight movements per year is the biggest airport in Austria and a major hub in Europe. The combination of constantly growing air transport and the resulting noise exposure, as well as the steadily increasing sensitization of the population, bring the issue of aircraft noise emission into the increased interest of the stakeholder of an airport. The study compares the extent of the subjective perceived and the actual noise emissions’ change over the last years.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"6 1","pages":"61-91"},"PeriodicalIF":0.0,"publicationDate":"2016-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.34","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340104","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A field investigation of flight anxiety: evidence of gender differences in consumer behaviors among Las Vegas passengers","authors":"L. Harvell, T. Stillman, Gwendelyn Nisbett, K. Cranney, Amber L. Schow","doi":"10.3926/JAIRM.41","DOIUrl":"https://doi.org/10.3926/JAIRM.41","url":null,"abstract":"Purpose: This study examines how anxious the Las Vegas public is through a case study of one local international airport. Design/Methodology/Approach: This study examines gender differences in consumer behaviors among the flying public inside Las Vegas McCarran International Airport in a field experiment theoretically grounded in Terror Management Theory. Findings and Originality/Value: Because airports are replete with reminders of human mortality, it is not a surprise that death awareness and flight anxiety may be closely related. The flying public that is anxious to fly presents an interesting public relations situation for airports. Therefore, this study examines how anxious the Las Vegas public is through a case study of one local international airport. Results show that flight anxiety does provoke the same kind of existential defenses that traditional death awareness does. This study also suggests that men and women do not react to flight anxiety in a uniform way, they are different in their reactions in seeking to gamble, eating unhealthy food, and an increased desire for electronic entertainment.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"30 1","pages":"45-60"},"PeriodicalIF":0.0,"publicationDate":"2016-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.41","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Air freight in the Stockholm region with focus on Eskilstuna Airport","authors":"K. Brorsson","doi":"10.3926/JAIRM.45","DOIUrl":"https://doi.org/10.3926/JAIRM.45","url":null,"abstract":"Purpose: The purpose of this article is to analyse the conditions for commencing air freight operations at the regional Eskilstuna Airport in Sweden, which require investments in airport infrastructure of at least SEK 140 –180 million. Design/ methodology: The qualitative data collection for the study was carried out through open-ended interviews with representatives of airport management, staff, representatives of residents, and actors and stakeholders in the field. In addition, much written material was collected from different authorities. Document analysis was used to systematically evaluate and review the collected documents. Content analysis was applied to organize collected data into categories. Based on the reports, decisions, environmental scanning and interviews, the data have been coded and categorized in tables via thematic analysis. Findings: The major findings of the study are that Eskilstuna Airport lacks cargo facilities and has limited apron space, and that there is strong competition from four other airports in the Stockholm region. The prospects for permanent air freight operations at Eskilstuna Airport are therefore not favourable in the current situation. However, if the development of Eskilstuna Logistics Park and the concept of inter modal highway-rail transportation are successful, they could serve as a major driving force for the development of air cargo. Furthermore, with sustainable development as a guiding principle, there is great potential to develop an airport with a high standard of environmental profile. Originality/ value: My findings are of great value to managers of airports and cargo airlines, as they highlight some of the competition aspects associated with engaging in air cargo at regional airports. The study fills a gap in existing research whose main focus is environmental issues concerning airports in general.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"6 1","pages":"19-44"},"PeriodicalIF":0.0,"publicationDate":"2016-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.45","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of mobile marketing in airport","authors":"L. Florido-Benítez","doi":"10.3926/JAIRM.39","DOIUrl":"https://doi.org/10.3926/JAIRM.39","url":null,"abstract":"Purpose: This paper seeks to analyze the effects of mobile marketing tool at airports and passengers. Design/methodology : This research approach consist of going through data files and bibliographical sources in search of information gathered by authors, institutions and organizations regarding our case study. Findings: Mobile marketing to increase passenger satisfaction and commercial income in the airports. Large airports are taking advantage of the consolidation of mobile devices in the 21st century to create applications for branding and communication. Originality/value : This paper is the first research that examines the impact of mobile marketing in airports. First, to evaluate the effects that mobile marketing is having over the levels of passenger satisfaction at airports. Second, to analyze the impact of mobile marketing on passengers behavior in the aerodrome; lastly, to study the effects of this tool on the perceived image of an airport.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"6 1","pages":"1-18"},"PeriodicalIF":0.0,"publicationDate":"2016-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.39","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A study on the effect of the physical environment in an airplane on customer loyalty","authors":"Hye-Kyoung Maeng, Jin-woo Park","doi":"10.3926/JAIRM.47","DOIUrl":"https://doi.org/10.3926/JAIRM.47","url":null,"abstract":"Purpose: The purpose of this study is to identify the effect of the in-flight physical environment on perceived quality and customer loyalty. Design/methodology/approach: For this analysis, a survey was conducted with airline passengers at Gimpo International Airport and Incheon International Airport. A total of 264 questionnaires were analyzed using structural equation modeling. Findings: This study found that physical environment factors such as spatiality, amenity, aesthetics and entertainingness would have a positive impact on perceived quality. In addition, this study found that perceived quality would have a positive impact on satisfaction, whereas satisfaction would have a positive impact on image and behavioral intention. Originality/value: This paper is the first research that examines the effect of in-flight physical environment on satisfaction, image, and customer loyalty simultaneously in Korea. Results of this study could be used as basic data for an enhancement strategy of the in-flight physical environment.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"5 1","pages":"81-100"},"PeriodicalIF":0.0,"publicationDate":"2015-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.47","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Investigating the effect of online service quality of internet duty-free shops on trust and behavioral intention","authors":"Soo-Ahn Choi, Jin-woo Park","doi":"10.3926/JAIRM.42","DOIUrl":"https://doi.org/10.3926/JAIRM.42","url":null,"abstract":"Purpose: This study seeks to identify the effect of service quality in internet duty-free shops on a customer's trust and behavioral intention. Design/methodology/approach: For this analysis, a survey was executed targeting customers who have used an internet duty-free shop. A total of 210 questionnares were anaylyzed using structural equation modeling. Findings: The results revealed that a high online service quality experience using an internet duty-free shop had a positive effect on the customers' trust. In addition, trust also had a positive effect on the customers' behavioral intention. Originality/value: This study is the first paper that examines the effect of online service quality in internet duty-free shops in Korea. Results of this study could be used as basic data to help establish day to day management strategies for internet duty-free shops.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"5 1","pages":"101-115"},"PeriodicalIF":0.0,"publicationDate":"2015-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.42","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The deceleration of aircraft in overrun accidents from the point of first impact to the end of the wreckage path","authors":"D. Pitfield","doi":"10.3926/JAIRM.30","DOIUrl":"https://doi.org/10.3926/JAIRM.30","url":null,"abstract":"Purpose: This paper outlines previous attempts to model aircraft deceleration and using a newer database containing a greater number of observations tries to refine the model. Design/Methodology : It is noted that data inadequacies still necessitate the estimation of a given acceleration for the aircraft wreckage path, but that there are more opportunities to change the intercept in a regression model to reflect categorical and dummy variables that proxy factors such as runway condition, the degree of control exercised by the pilot during the crash, the speed at the point of first impact (hereafter POFI), headwind, rain, characteristics of the terrain on the wreckage path  and aborted take-offs. Findings: The contribution of some of the explanatory variables can be seen. It is a shame other potential influences are not found to be significant. It is important to understand deceleration so that the wreckage location of aircraft accidents can be understood. This then gives guidance of appropriate runway safety areas. Originality/ value : This is the first time this has been attempted on the expanded accident database.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"5 1","pages":"67-80"},"PeriodicalIF":0.0,"publicationDate":"2015-10-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.30","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340131","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evolution of the airport and air transport industry in Colombia and its impact on the economy","authors":"O. D. Olariaga, Jaime Ávila Álvarez","doi":"10.3926/JAIRM.43","DOIUrl":"https://doi.org/10.3926/JAIRM.43","url":null,"abstract":"This article aims to describe the development and evolution of the airports and air transport industry in \u0000Colombia. During the past fifteen years Colombia has witnessed a remarkably rapid and dynamic growth in air transport. \u0000This period coincides with the establishment and continuous implementation of public policy specifically designed for the \u0000air transport sector and airports. \u0000Design/methodology: The evolution of air transport in Colombia is evaluated descriptively through the analysis of air \u0000transport and socio-economic historical data. The impact of public and investment policies is analyzed through a causeeffect \u0000approach. \u0000Findings: This paper describes how the air transport/airport industry in Colombia has been directly and positively affected \u0000by the implementation of public policies and other legislation, while measuring the effect and impact of this industry on the \u0000Colombian economy. \u0000Originality/value: This work fills a notorious deficiency in specialized literature concerning air transport in Colombia and \u0000Latin America in all its aspects and dimensions.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"5 1","pages":"39-66"},"PeriodicalIF":0.0,"publicationDate":"2015-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.43","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Developing a model for solving the flight perturbation problem","authors":"A. Nickkar, S. Seyed-Hosseini, H. Javanshir, H. Khaksar","doi":"10.3926/JAIRM.31","DOIUrl":"https://doi.org/10.3926/JAIRM.31","url":null,"abstract":"Purpose: In the aviation and airline industry, crew costs are the second largest direct operating cost next to the fuel costs. \u0000But unlike the fuel costs, a considerable portion of the crew costs can be saved through optimized utilization of the internal \u0000resources of an airline company. Therefore, solving the flight perturbation scheduling problem, in order to provide an \u0000optimized schedule in a comprehensive manner that covered all problem dimensions simultaneously, is very important. In \u0000this paper, we defined an integrated recovery model as that which is able to recover aircraft and crew dimensions \u0000simultaneously in order to produce more economical solutions and create fewer incompatibilities between the decisions. \u0000Design/methodology: Current research is performed based on the development of one of the flight rescheduling models \u0000with disruption management approach wherein two solution strategies for flight perturbation problem are presented: \u0000Dantzig-Wolfe decomposition and Lagrangian heuristic. \u0000Findings: According to the results of this research, Lagrangian heuristic approach for the DW-MPsolved the problem \u0000optimally in all known cases. Also, this strategy based on the Dantig-Wolfe decomposition manage to produce a solution \u0000within an acceptable time (Under 1 Sec). \u0000Originality/value: This model will support the decisions of the flight controllers in the operation centers for the airlines. \u0000When the flight network faces a problem the flight controllers achieve a set of ranked answers using this model thus, \u0000applying crew’s conditions in the proposed model caused this model to be closer to actual conditions","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"5 1","pages":"18-38"},"PeriodicalIF":0.0,"publicationDate":"2015-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.31","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Airport Surface Access and Mobile Apps","authors":"L. Martín-Domingo, Juan Carlos Martín","doi":"10.3926/JAIRM.38","DOIUrl":"https://doi.org/10.3926/JAIRM.38","url":null,"abstract":"Purpose: Airport Surface Access faces two main opposite issues: (1) cars, being the main transport mode, contribute to the increasing level of congestion and pollution of cities; and (2) simultaneously, parking fees are one important source of airports commercial revenue, creating a dilemma for airports when facing the problem. Following the recent trend of air passengers travelling with Smartphone (78% in 2013), the purpose of this paper is to monitor the adoption of mobile Applications (Apps) by airports and to analyze if the information and functions provided in those Apps can help to overcome the above two issues. Design/methodology/approach: 31 iPhone App of some of the largest European airports were evaluated in the lab using the evaluation model of Destinations Mobile Applications (Scolari and Fernandez-Cavia 2014) adapted for for the Airport Surface Access on Airport Apps Findings and Originality/value: The Apps evaluated provided a very limited functionality to help passengers to plan and book their trips to/from the airports on public transports and gave high priority to parking information and services. Originality/value: Although Airport Surface Access has been a widely researched, the originality of this paper is the analysis of airport mobile Apps as a potential tool for airports to deal with the surface airport access problems.Access, Airports, Mobile Internet, Commercial Revenues","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"50 1","pages":"1-17"},"PeriodicalIF":0.0,"publicationDate":"2015-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.38","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70340127","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}