Darío Pérez-Campuzano, Patricio Morcillo Ortega, Luis Rubio Andrada, Antonio López-Lázaro
{"title":"Artificial Intelligence potential within airlines: a review on how AI can enhance strategic decision-making in times of COVID-19","authors":"Darío Pérez-Campuzano, Patricio Morcillo Ortega, Luis Rubio Andrada, Antonio López-Lázaro","doi":"10.3926/jairm.189","DOIUrl":"https://doi.org/10.3926/jairm.189","url":null,"abstract":"Purpose: Airline strategy relies on the competitive environment analysis and the management of resources. Artificial Intelligence (AI) algorithms are being increasingly deployed throughout several industries. COVID-19 has further stressed a sector where firms have historically struggled to sustain profitability.The purpose is to explore the potential of AI applications regarding strategic decision-making in airlines in times of crisis and to depict a roadmap to encourage scholars and practitioners to jointly implement these tools within corporations.Design/methodology/approach: This study firstly reviews the state-of-the-art regarding transport organization trends with focus on airline strategy and finance as well as AI tools, supported by the collaboration of a former airline digitalization strategist. Secondly, the potential of the latter to be applied in those functions is analyzed, considering different Machine Learning (ML) methods and algorithms.Findings: Some applications or pathways are identified as of particular interest for the airlines’ strategic decision-making process. Most of them are based on ML algorithms and training methods that are currently underused or disregarded in certain business areas, such as Neural Network models for unsupervised market analysis or supervised cost estimation.Research limitations/implications: Focus is on airline strategy and finance, keeping engineering or operational applications out of the scope.Practical implications: Proposed guidance may promote the deployment of AI tools which currently lack practical implementation in certain business areas.Social implications: Showcased guidance may revert into a closer collaboration between business and academia.Originality/value: Comprehensive review of current airlines’ strategic levers and identification of promising AI pathways to be further explored.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48687118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Applying airport centrality as an operational continuity indicator","authors":"E. Brito, M. Baltazar, Jorge Miguel Reis Silva","doi":"10.3926/JAIRM.186","DOIUrl":"https://doi.org/10.3926/JAIRM.186","url":null,"abstract":"The research aims to propose a methodology to estimate the reliability of the Brazilian airport network (domestic passenger traffic), based on the centrality of airports (Network Theory). The applied methodologies are related to Network Theory, a branch of Graph Theory, and reliability. Reliability is associated with the good functioning of a product or system, the absence of breaks or failures in each period and the environmental conditions of use of the item. The data used refer to the period 2000-2018 and were obtained from the sector's regulatory body in Brazil. The study allows to estimate the reliability of the airport network, based on the centrality of airports (Network Theory). The results allow airports to be classified into three groups: adequate context, worrying context and critical context, thus signalling airports that may stop operating regular domestic traffic. The study does not aim to overlap or replace conventional analyses, recognized by the results, and applied over time. However, to present a new tool that allows the monitoring and preliminary analysis of airport networks, mainly domestic and regional networks, signalling to airport operators, regulators, and airlines the need for intervention (measures to reverse the trend) in the network, thus allowing, economic development and equitable access to all regions.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46673259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Management of urban air logistics with unmanned aerial vehicles: The case of medicine supply in Aveiro, Portugal","authors":"Mário Silva, Jorge Silva","doi":"10.3926/jairm.182","DOIUrl":"https://doi.org/10.3926/jairm.182","url":null,"abstract":"Purpose: This research aims to investigate the relation between urban logistics and all delivery systems used. The unmanned aerial vehicle (UAV) and the unmanned aerial system (UAS) have been under investigation in the world of logistics, having been pointed as the next logistic technology. For that reason, this article proposes the use of UAV in urban logistics.Design/methodology/approach: We set for the methodology study the current state of this system and analyze what lies ahead soon. Based on this information, we intend to implement a scenario of deliveries in an urban environment. This scenario will be in the city of Aveiro and consists of the delivery of medicines into pharmacies located in an urban environment. With this study, we pretend to find the best current and future solution to operate in an urban environment, with the conventional vehicle or the UAV/UAS.Findings: The legal implications for the use of UAV/UAS are one important factor that can set back the use of these technologies due to the lack of legislation. Although this technology has some limitations in endurance and payload, this investigation reached a consensus in the use of UAV for logistics in urban areas, in small payloads (around 15 kg), and low endurance (around 25 min). The UAV/UAS brings excellent advantages that the conventional vehicle cannot overcome: direct routes; traffic congestion; and environmental legislation.Practical implications: This study brings an overview of a possible scenario for urban logistics. Although this is currently not possible, soon, this scenario could be implemented. This would bring a reduction in operation costs and reduce the congestion in the urban cores of the cities.Originality/value: Based on this research, this delivery system could, in the future, help and be the starting point for UAV/UAS logistics, specifically in the delivery of medicines.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41607722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nuno Quental, J. Rocha, Jorge Silva, Lídia Menezes, Jorge A. Santos
{"title":"The impact of cognitive fatigue on airline pilots performance","authors":"Nuno Quental, J. Rocha, Jorge Silva, Lídia Menezes, Jorge A. Santos","doi":"10.3926/JAIRM.183","DOIUrl":"https://doi.org/10.3926/JAIRM.183","url":null,"abstract":"","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"11 1","pages":"16-33"},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42454854","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Post COVID-19 precautions management in small-scale airports: Evaluation of check-in process in Erkilet airport by simulation","authors":"E. Bolat, S. Ateş","doi":"10.3926/jairm.166","DOIUrl":"https://doi.org/10.3926/jairm.166","url":null,"abstract":"Purpose: The number of passengers, luggage, and cargo served at the airports increases at certain times due to flight density (peak hours). Due to the long queues at check-in desk during peak hours, there may be delays in flight operation processes. In addition, it is estimated that check-in queue times will increase even more in accordance with Covid-19 social distance rules. The aim of the study is to calculate the possible effects of Covid-19 measures on check-in queues at small-scale airports. For this purpose, the number of check-in desks that should be opened at peak hours was evaluated by simulation method at Erkilet airport. Design/methodology: In the first part of the study, the effects of Covid-19 measures on the aviation industry and airport management issues are presented with the literature research. Information about Erkilet airport was collected by using qualitative research method and the intensity experienced during peak hours was simulated in the ARENA-TRIAL simulation program. Two 3D scenarios were prepared, including the pre and post COVID-19 social distance constraints. Findings: In the analysis section of the research, check-in queue times and staff productivity were calculated for both scenarios. In the calculations, comments were made regarding the problems that may occur during the peak hours of the airport within the scope of the check-in desk and COVID-19 social distance constraints. Based on the analysis outputs of the simulation program, recommendations were made for small-scale airports. Originality/value: The effect of COVID-19 on the check-in process in small-scale airports was examined for the first time with simulation method.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"10 1","pages":"77-86"},"PeriodicalIF":0.0,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43483093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A comparative study between ILS and GBAS approaches: The case of Viseu airfield","authors":"P. Oliveira, Jorge Silva, P. Soares","doi":"10.3926/jairm.168","DOIUrl":"https://doi.org/10.3926/jairm.168","url":null,"abstract":"Purpose: The article aims to show a comparative study between two precision approach systems and check the viability of installing one of them in a specific regional airfield, using Viseu airfield, in Portugal, as a case study. This work looks to evidence to what extent the implementation of ILS (Instrument Landing System) or GBAS (Ground Based Augmentation System) in these types of airfields is viable, and how to choose between them for this case, from a technical and economic view and as a way to increase safety levels. Design/methodology: The article analyses the airfield’s evolution over time and forecasts its movements for the future, over a 6-year period, by utilising IATA traffic forecast models. The different types of airfield taxes were reviewed and their values were estimated for the following years. The equipment’s technical aspects and individual prices were compared and analysed to accurately determine the time needed for the airfield to recover the investment done, allied with 80% funding from a European investment project. Findings: Approach systems are being modernized, and throughout the years more airports and airfields are starting to replace old approach systems for satellite-based new ones. When compared to ILS, GBAS offers more advantages at a technical and economic level, and even for smaller airfields with a low traffic volume, sometimes it can be technically and economically possible to have such systems implemented. Originality/value: Studies about the implementation of new radio aids are usually prepared for big airports by airport operators or ANSPs before major investment projects. However, for most small regional airports in the country, where traffic is not near as big, such studies don’t exist, and for that reason, investigating the possibility of installing such kind of equipment is","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"10 1","pages":"65-75"},"PeriodicalIF":0.0,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43756335","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An analysis of wildlife strikes to aircraft in Brazil: 2011-2018","authors":"F. Mendonca, Julius Keller, Chenyu Huang","doi":"10.3926/jairm.160","DOIUrl":"https://doi.org/10.3926/jairm.160","url":null,"abstract":"Purpose: Aircraft accidents due to wildlife hazards have become a growing safety and economic problem to the Brazilian and international aviation industries. These safety occurrences have resulted in significant direct and indirect economic losses as well injuries and fatalities worldwide. The purpose of this study was to develop empirical information obtained from the analysis of wildlife strike and aircraft operations data in Brazil that could be used for accident prevention efforts. Design/methodology: The research team collected and analyzed aircraft operations as well as wildlife strike data from the 32 busiest commercial airports in Brazil, from 2011 through 2018. Researchers obtained the number of aircraft operations at each of those 32 Brazilian airports from the Brazilian air traffic operations annual reports published by the Air Traffic Control Department. Wildlife strike data from the studied airports were obtained from the Brazilian national wildlife strike database. Descriptive data analysis was adopted to provide an intuitive and overall trend of wildlife strikes at and the 32 busiest commercial airports in Brazil. Findings: Results indicate that the number of wildlife strikes at and around the investigated airports increased 70% even though the number of aircraft operations at these airports declined by 12% during the period studied. Birds were involved in 88% of the reported events. Most reported strikes (59%) and damaging strikes (39%) occurred during the arrival phases-of-flight. Most (33%) strikes were reported by airport personnel. A finding of concern was that the majority of wildlife strikes (97%) and damaging wildlife strikes (96%) occurred within the airport environment. Practical implications: Findings of this study could be used as the groundwork during the development and assessment of wildlife hazard management programs and other aviation stakeholders’ safety efforts to prevent aircraft accidents due to wildlife strikes.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"10 1","pages":"51-64"},"PeriodicalIF":0.0,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41713962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. McLinton, Doug Drury, S. Masocha, Harry Savelsberg, Lucy Martin, K. Lushington
{"title":"“Air rage”: A systematic review of research on disruptive airline passenger behaviour 1985-2020","authors":"S. McLinton, Doug Drury, S. Masocha, Harry Savelsberg, Lucy Martin, K. Lushington","doi":"10.3926/jairm.156","DOIUrl":"https://doi.org/10.3926/jairm.156","url":null,"abstract":"Purpose: Disruptive airline passenger behaviour (DAPB), i.e. “air rage”, has an adverse impact on crew and passenger well-being and is costly to manage and prevent. Given recent changes in airport management, aircraft design, air traffic volume and behavioural norms this review summaries research findings 1985-2020. Design/methodology: A systematic review of the research literature containing qualitative or quantitative data examining DAPB. Findings: Nineteen articles satisfied the criteria for inclusion. Most studies involved surveys of cabin crew members and to a lesser extent pilots, airline representatives, passengers and business customers. Content primarily focussed on the frequency and characteristics of DAPB, whilst consequences for staff and evaluation of training to manage DAPB was less represented. A paucity of current research was noted which is not in keeping with the changes over the last decade in the aviation industry and the increase in DAPB events.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"10 1","pages":"31-49"},"PeriodicalIF":0.0,"publicationDate":"2020-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/jairm.156","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47248027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The evaluation of barrier-free airports for disabled passengers: The example of Erzincan Airport","authors":"İlhami Yücel, Gul Polat","doi":"10.3926/jairm.147","DOIUrl":"https://doi.org/10.3926/jairm.147","url":null,"abstract":"Purpose: Erzincan Airport, which has the ’Barrier-Free Airport’ certificate, has been evaluated by disabled passengers using the airport area that is mentioned. It is aimed to put forward the existing facilities and the shortcomings, if any, that the disabled passengers can benefit from at the airport together with the solution suggestions with the example of Erzincan Airport, which was granted “Barrier-Free Airport” certificate by GDCA (General Directorate of Civil Aviation) on 13.08.2012. Design/methodology: Within the scope of the study, it is aimed to observe how suitable the areas are for the usage of disabled passengers by examining the areas for disabled passengers at the airport and supporting the examinations with photographs. In the second stage, individuals with disabilities who have used Erzincan Airport were found and asked to conduct interviews with them and explain their experiences in the first hand. In addition to this, it is aimed to have solution suggestions for the studies about how to improve the existing services and by gathering the opinions of the authorized personnel, the opinions of the disabled individuals who have used the airport and the opinions of the researchers. Within the scope of the study, interview method, one of the qualitative research methods, was used. The pattern of the study is a case study, and the holistic single state pattern approach is adopted as the research pattern approach. In this context, it is aimed to confirm the competencies of Erzincan Airport within the scope of \"Barrier-Free Airport\". Findings: According to the results of the study, it is seen that Erzincan Airport has many qualities in spite of some deficiencies within the scope of ’Barrier-Free Airport’’. Periodic inspections by the relevant institutions will be beneficial in terms of eliminating the existing deficiencies and using the airport effectively and efficiently. Changes and designs made at the airport should also be evaluated for disabled passengers.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"10 1","pages":"1"},"PeriodicalIF":0.0,"publicationDate":"2020-06-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/jairm.147","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44230391","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The airport A-CDM operational implementation description and challenges","authors":"O. Netto, Jorge Silva, M. Baltazar","doi":"10.3926/jairm.148","DOIUrl":"https://doi.org/10.3926/jairm.148","url":null,"abstract":"Purpose: This research aims to address an issue that today is a significant challenge for all signatory countries of the International Civil Aviation Organization (ICAO). The implementation of the areas for improving practices recommended in the Global Navigation Plan (GANP). More specifically on the theme of Airport Collaborative Decision Making (CDM), which involves three of the most critical stakeholders in the Air Sector, which are Airlines, Airports and Air Traffic Control Bodies.Design/methodology: The strategy chosen to achieve the objective is to present the vision of the leading entities that represent the aviation area. Thus, the methodology of the Case Study, more precisely the Multiple Case Study, is one of the bases in the elaboration of the article, in the sense that analyses and recommendations prepared by Central Aviation Organizations are carried out, as well as by other entities that bring together the Sector members.Findings: In addition to having a basis for the functioning of a Collaborative Decision Making (CDM) process within the Air Sector -because of the extreme dynamics of the sector-, readers will have a signal of the importance of having a systematic backing of document contents ICAO before starting any professional or research work. Mainly from the GANP document, a compass for these activities in the coming decades.Practical implications: Academics and members of the Air Sector will have a brief reference and focused on the practical application of this topic, which still has very few approaches in academic research sources.Originality/value: The educational form in which this article is sequenced, as well as the different views presented, can serve as a guide for the understanding of all those interested in the airline industry. Making it an original document in its content and of great value to its professionals and researchers.","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44866890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}