{"title":"Tracing the Evolution of E-Government: A Visual Bibliometric Analysis from 2000 to 2023","authors":"Yifan Song, Takashi Natori, Xintao Yu","doi":"10.3390/admsci14070133","DOIUrl":"https://doi.org/10.3390/admsci14070133","url":null,"abstract":"In the continuously evolving field of E-government, understanding the breadth and depth of academic research is crucial for advancing governmental digital transformation and policy development. This study employs visual bibliometric analysis, using the Web of Science database to map the evolution trajectory of E-government research from 2000 to 2023. By utilizing CiteSpace for a comprehensive examination of 4536 academic articles, this paper outlines the growth patterns and thematic evolution within the field. The development of the E-government field is delineated into four distinct phases: the budding period (2000–2003), the bottleneck period (2004–2014), the development period (2015–2018), and the growth period (2019–2023), which are each marked by unique thematic shifts and technological advancements. The research results reveal the transformation of research focus in different periods, from the initial focus on the technological means and the electronic transformation of government services, moving on to more complex issues such as E-government acceptance and government transparency and corruption, and ultimately to the current focus on innovation and smart cities. In addition, the paper also clarifies that the research boom that began in 2019 is driven by technological innovation opportunities, the improvement in infrastructure, and multidisciplinary research. By depicting these developmental stages and emerging trends, this study not only unveils past academic efforts but also forecasts future research directions, thereby providing valuable insights for researchers and policymakers aiming to understand and implement effective E-government strategies.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"15 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141550403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Expanding the Demand–Resource Model by an Anthropo-Organizational View: Work Resilience and the “Little Prince” and the “Self-Accountant” Approach","authors":"Giuseppe Modarelli, Christian Rainero","doi":"10.3390/admsci14070132","DOIUrl":"https://doi.org/10.3390/admsci14070132","url":null,"abstract":"The authors’ intention is to conduct an analysis utilizing a purely conceptual, literary content-based investigation of two hermeneutical dimensions associated with work motivation in the public service sector. Specifically, the study focuses on public school teachers in the Italian context due to the neglected way in which they matured in literary production and the hostile work environment brought about by the numerous reforms in a kind of heterogenesis of ends. Through the use of aphorisms and metaphors, after a literature review, gap identification and a content-based analysis, the authors aim to identify an approach that can anthropologically serve as a synthesis formula for workers who are emotionally and intensely invested in their professional practice. Specifically, this includes professions, including educational ones, that are subjected to high exposure to emotional labor (EL). The authors have identified two dimensions: one oriented towards the concept of gift and the other towards possession for integrating the demand–resource model (DRM). To support this analysis, the seminal research work of Belk will be utilized as a reference in the wide range of literary production on the give-and-take approach, according to Schaufeli and Grant. Furthermore, empirical data from previous research will be used to functionally explain how sense-making, when combined with the dynamics of gift–possession, can act as a factor of resilience for professions that hold significant emotional value. In this way, the authors shape a perspective on the theoretical paradigm toward the performance measurement and management system under the lens of New Public Management reform, considering the grand challenges inherent in the educational area by identifying organizational behavioral levers for justifying high motivation-driven actions in an underestimated job segment. In this way, the greatest contribution lies in the possibility of defining a reference framework to expand the DRM in application to the clarification of the foundations inherent in resilience behaviors implemented by educational professions in the specific reference context. The main result would precisely be the ability of the latter to cope with hostile contexts through the dynamics of gift and possession that promote work resilience through the attribution of meaning and identity to the job. These perspectives are useful for deepening the understanding of performance measurement and management approaches.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"42 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141550404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Evripidis P. Kechagias, Georgios A. Papadopoulos, Ioanna Rokai
{"title":"Evaluating the Impact of Digital Health Interventions on Workplace Health Outcomes: A Systematic Review","authors":"Evripidis P. Kechagias, Georgios A. Papadopoulos, Ioanna Rokai","doi":"10.3390/admsci14060131","DOIUrl":"https://doi.org/10.3390/admsci14060131","url":null,"abstract":"With the increasing penetration of digital technologies into health management, digital health interventions in workplaces have been subject to substantial interest. These interventions aim to enhance employee well-being, minimize absenteeism and presenteeism, and augment organizational productivity. This paper carries out a systematic review focusing on the key characteristics of effective digital health interventions designed to enhance health-related outcomes within workplace settings and evaluates their implications for prospective implementation in the workplace. According to PRISMA guidelines, the current systematic review adopted the most appropriate methods to retrieve studies from PubMed, covering interventions that included cognitive-behavioral therapy apps, software that reduces sedentary behaviors, virtual reality for well-being, and comprehensive health programs. The studies’ quality was assessed through standardized tools with a preference for randomized control trials and mixed-methods research. It was found that digital health interventions positively impact mental health, physical activity, and well-being. However, limitations were found due to self-reported data and potential biases. This review identified long-term effectiveness, objective outcome measures, and cost-effectiveness as areas for future research. Digital health interventions hold promise in enhancing workplace health strategies, as they offer scalable, personalized, cost-effective solutions. However, critically relevant research gaps have to be faced to integrate these successfully and exploit their real potential in organizational health strategies.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"2012 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141523026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Intelligent Exchange of Sustainable Tourist Habits among the EU Member States","authors":"Fátima Leal, Micaela Pinho","doi":"10.3390/admsci14060128","DOIUrl":"https://doi.org/10.3390/admsci14060128","url":null,"abstract":"Despite much research being conducted within the scope of sustainable tourism, more progress has yet to be made in defining how close or far different countries are from achieving this goal. Consequently, this paper aims to evaluate and compare the commitment of citizens, as tourists, from the 27 member states of the European Union to sustainable tourism. A map of sustainability was developed through the use of machine learning algorithms. A cluster analysis was performed, followed by a sustainable rating. The main findings indicate the existence of three country segments among the European Union member states according to the involvement of its citizens as tourists with sustainable practices: highly committed, moderately committed, and uncommitted. Based on these segments, we proposed a recommendation system that suggests the top-five countries where tourists could exchange sustainable tourism habits based on the idea of contagion or imitation behaviours among individuals across an extensive set of everyday decisions. The results reveal significant variations in sustainable tourism practices across member states, highlighting both challenges and opportunities for harmonisation. By implementing this recommendation system, we facilitate the adoption of sustainable habits among tourists and stakeholders, driving a more unified approach to sustainability in the multiple tourism destinations. This study shows no convergence between the 27 European Union member states regarding sustainable tourism. Therefore, political policies are necessary so that all citizens converge on sustainable tourist habits and the European Union contributes, as a whole, to sustainable tourism.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"17 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141523027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Bridging the Gap: Exploring the Impact of Human Capital Management on Employee Performance through Work Engagement","authors":"Njanjobea Isah Leontes, Crystal Hoole","doi":"10.3390/admsci14060129","DOIUrl":"https://doi.org/10.3390/admsci14060129","url":null,"abstract":"The aim of this study was to suggest and test a research model that examines whether work engagement mediates the effect of human capital management practices (HCMPs) on employee performance. These relationships were assessed through the Smart PLS 4 (Partial Least Square) software using Partial Least Square-based Structural Equation Modelling (PLS-SEM). Data were elicited from full-time hotel employees and their managers in South Africa. Based on the PLS-SEM results, work engagement was identified as a mediator of the effects of HCMPs on employee performance. Specifically, HCMPs, manifested by training, career opportunities, and rewards, improve work engagement, triggering employee tasks, and adaptive and creative performance. Additionally, work engagement had a positive influence on task performance, adaptive performance, and contextual performance. This research contributes by empirically testing work engagement as a full mediator in the relationship between HCMPs and employee performance, offering insights into the crucial role of HCMPs in fostering employee engagement and performance within the hospitality industry. Implications of the results are discussed, and directions for future research are presented.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"12 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141523028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Chaewon Kim, Dakyung Jung, Jiwon Sung, Young Hae Hwang, Seungho Choi
{"title":"The Impact of CEO Retention on Post-Merger Integration: Insights from Chegg in the Ed-Tech Industry","authors":"Chaewon Kim, Dakyung Jung, Jiwon Sung, Young Hae Hwang, Seungho Choi","doi":"10.3390/admsci14060130","DOIUrl":"https://doi.org/10.3390/admsci14060130","url":null,"abstract":"This study examines the crucial role of chief executive officers (CEOs) in post-acquisition integration, focusing on Chegg, a prominent ed-tech company in a rapidly evolving industry. Analyzing CEO actions post-acquisition through interviews and metrics, we find that a three-year CEO retention period significantly contributes to successful integration at Chegg. This research emphasizes the importance of understanding ideal CEO retention and their strategic actions, offering insights for more successful post-acquisition integration and long-term economic benefits.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"215 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141531824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sulaiman Olusegun Atiku, Kristofine Aili Itembu-Naunyango, Olufemi Michael Oladejo
{"title":"Inclusive Leadership and Employee Engagement as Critical Drivers of Sustainability in Telecommunication Companies","authors":"Sulaiman Olusegun Atiku, Kristofine Aili Itembu-Naunyango, Olufemi Michael Oladejo","doi":"10.3390/admsci14060126","DOIUrl":"https://doi.org/10.3390/admsci14060126","url":null,"abstract":"There has been a growing concern about the influence of inclusive leadership on employee engagement in the telecommunications industry. The telecommunications industry is undergoing rapid technological advancements, leading to increased competition and pressure on employees. Creating an inclusive workplace in such a dynamic environment is essential to attracting and retaining talented professionals and driving eco-innovation for sustainable development in Industry 4.0. Despite the importance of inclusive leadership, there is dearth of studies exploring the influence of inclusive leadership on employee engagement in the telecommunications industry. Hence, this study sought to examine the influence of inclusive leadership on employee engagement in selected telecommunication companies in Namibia. A qualitative approach was adopted, where face-to-face interviews were conducted using a semi-structured interview guide. The participants (22 executives) were selected for interviews from two telecommunication companies in Namibia using a purposive sampling method. Data collection involved recording and transcribing participant interviews using Microsoft Word. Thematic analysis was conducted using NVivo 20 software. Results show the importance of empathy and non-hierarchical leadership behaviour as the most critical factor influencing team engagement and discretionary effort in the telecommunications industry in Namibia. Meanwhile, clear career advancement pathways, work autonomy, cross-departmental collaboration, and supervisory support are major contributors to employee engagement for innovative performance and sustainability in the telecommunications industry.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"15 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141550288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Leili Babashahi, Carlos Eduardo Barbosa, Yuri Lima, Alan Lyra, Herbert Salazar, Matheus Argôlo, Marcos Antonio de Almeida, Jano Moreira de Souza
{"title":"AI in the Workplace: A Systematic Review of Skill Transformation in the Industry","authors":"Leili Babashahi, Carlos Eduardo Barbosa, Yuri Lima, Alan Lyra, Herbert Salazar, Matheus Argôlo, Marcos Antonio de Almeida, Jano Moreira de Souza","doi":"10.3390/admsci14060127","DOIUrl":"https://doi.org/10.3390/admsci14060127","url":null,"abstract":"AI applications streamline workflows, automate tasks, and require adaptive strategies for effective integration into business processes. This research explores the transformative influence of Artificial Intelligence (AI) on various industries, such as software engineering, automation, education, accounting, mining, legal services, and media. We investigate the relationship between technological advancements and the job market to identify relevant skills for individuals and organizations for implementing and managing AI systems and human–machine interactions necessary for actual and future jobs. We focus on the essential adaptations for individuals and organizations to flourish in this era. To bridge the gap between AI-driven demands and the existing capabilities of the workforce, we employ the Rapid Review methodology to explore the integration of AI in businesses, identify crucial skill sets, analyze challenges, and propose solutions in this dynamic age. We searched the Scopus database, screening a total of 39 articles, of which we selected 20 articles for this systematic review. The inclusion criteria focused on conference papers and journal articles from 2020 or later and written in English. The selected articles offer valuable insights into the impact of AI on education, business, healthcare, robotics, manufacturing, and automation across diverse sectors, as well as providing perspectives on the evolving landscape of expertise. The findings underscore the importance of crucial skill sets, such as technical proficiency and adaptability, to successfully adopt AI. Businesses respond strategically by implementing continuous skill adaptation and ethical technology to address challenges. The paper concludes by emphasizing the imperative of balanced skill development, proactive education, and strategic integration to navigate the profound impact of AI on the workforce effectively.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"31 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141523029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding the Role of Brand Attachment in the Automotive Luxury Brand Segment","authors":"Abílio Bragança Milheiro, Bruno Barbosa Sousa, Vasco Ribeiro Santos, Catarina Bragança Milheiro, Estela Vilhena","doi":"10.3390/admsci14060119","DOIUrl":"https://doi.org/10.3390/admsci14060119","url":null,"abstract":"The automotive trade is one of the main drivers of world economies, contributing to the sustainability and competitiveness of countries at a global level. The luxury sub-segment is the one facing the most significant growth and the one which presents the greatest challenges in the business-to-consumer (B2C) relationship. Brand Attachment refers to the cognitive and effective connection between consumers and “their” brands. The central objective of this research is to analyze, measure, and understand the impact of Brand Attachment on consumer behavior, in the specific context of the luxury segment of the automotive market. The conceptual model that is proposed seeks to highlight and study the possible connections and associations between Brand Attachment, satisfaction, commitment, trust, expectations, and loyalty with the brand selected for this study, the luxury automotive brand Porsche. The selected methodology was based on a case study based in the Portuguese market and the application of a questionnaire to customers of Porsche from Portugal. The results obtained through the empirical data allowed us to reach the conclusion that respondents who have a stronger affective and emotional connection with Porsche (intense level of Brand Attachment) tend to be those who are more satisfied and confident with the brand and are, consequently, more loyal. This study represents an important contribution to research on Brand Attachment in marketing and strategic management in the automotive sector, particularly in the Portuguese market, and supports the definition of the best marketing strategies to promote fruitful B2C relationships.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"192 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141254155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managerial and Organizational Implications Arising from the Implementation of Blockchain Technology in Supply Chains: An AS-IS and To-Be Analysis","authors":"Gerardo Bosco, Raffaele D’Amore, Alessia Sciarrone, Sergio Barile","doi":"10.3390/admsci14060120","DOIUrl":"https://doi.org/10.3390/admsci14060120","url":null,"abstract":"Purpose: The main objective of this research is to highlight the managerial and organizational implications for businesses resulting from the implementation of blockchain logic and technologies. The functionalities of blockchain technologies are compared with the traditional approach to supply chain management to emphasize the impact they can have on managing intra-supply chain relationships and the organizational structure of companies involved in supply channels. Design/methodology/approach: To conduct this study, a conceptual study was carried out, starting from an analysis of the main characteristics of blockchain technologies, to build an AS-IS scenario compared with the TO-BE scenario resulting from the implementation of these technologies within supply chains. To conduct this study, conceptual categories of the viable system approach and process management perspective were utilized. The conceptual analysis was performed using a matrix representation, which correlates material, informational, and financial flows with the dimensions of traceability, transparency, and efficiency, before and after the implementation of blockchains in managing supply chain transactions. Findings: The study highlighted how the principles underlying blockchain can lead to overcoming the traditional indispensable search for trust among supply chain operators. Therefore, through these results, it is possible to hypothesize an improvement in the resilience conditions of companies operating in block–supply chains. Originality/value: This study contributes to investigating the relationship between blockchain and operational consonance among operators in managing interorganizational processes to improve conditions of efficiency, traceability, and transparency, which are functional in the resilience of companies involved in the supply chain compared to the changing dynamics of the context. Research implications: Trustless logic in the implementation of blockchain technologies leads to the configuration of a new concept of trust, connected to the entire supply chain system, as a result of the improvement in the security, visibility, and efficiency conditions of transactions. The increased visibility and transparency developed in block–supply chains prompt all actors involved in the supply chains to rethink information management, given the reduction in informational asymmetries and, thus, the optimization of transaction costs.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"35 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141254265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}