Communication & Computational Methods eJournal最新文献_第3页

Opinion Dynamics via Search Engines (and Other Algorithmic Gatekeepers) 通过搜索引擎(和其他算法看门人)的意见动态

Communication & Computational Methods eJournal Pub Date : 2018-10-16 DOI: 10.2139/ssrn.2890853

F. Germano, Francesco Sobbrio

引用次数: 11

Are You What You Tweet? The Impact of Sentiment on Digital News Consumption and Social Media Sharing 你就是你的推特吗?情绪对数字新闻消费和社交媒体分享的影响

Communication & Computational Methods eJournal Pub Date : 2018-07-17 DOI: 10.2139/ssrn.3215634

Hyelim Oh, K. Goh, T. Phan

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引用次数: 2

False Information and Disagreement in Social Networks 社交网络中的虚假信息与分歧

Communication & Computational Methods eJournal Pub Date : 2018-04-14 DOI: 10.2139/ssrn.3074552

E. Sadler

引用次数: 4

The Role of Internet in Corporate Reputation Management 互联网在企业声誉管理中的作用

Communication & Computational Methods eJournal Pub Date : 2016-07-19 DOI: 10.2139/ssrn.3521787

Muhammad Nauman Shahid

{"title":"The Role of Internet in Corporate Reputation Management","authors":"Muhammad Nauman Shahid","doi":"10.2139/ssrn.3521787","DOIUrl":"https://doi.org/10.2139/ssrn.3521787","url":null,"abstract":"This research investigates the significance of the use of social media platform by the mobile telecommunication companies (MTCs) of Pakistan. It also questions that how MTCs cater their consumers and stakeholders’ inquiries to manage their corporate reputation on the internet. The top three Pakistani MTCs with their Twitter feeds were selected to examine how the mobile telecom sector use Twitter to build consumer relationships. And how do they provide quality of service for a more progressive internet reputation.<br><br>A content analysis of the tweets was conducted to determine the most frequent usage of Twitter in connection with the quality of services provided on the internet. The results show that customers use Twitter to find answers about the product specific questions. They also use it as a source of expressing their thoughts and emotions about a product/service offered by the telecom mobile operator.<br><br>Above all, Twitter is serving as a hub for real-time communication between MTCs and their consumers, performing similar tasks as traditional communication media. The results show that the mobile telecom companies should carefully plan time to reach out to their customers through this platform. This can help them to sufficiently manage and restrain from negative online publicity; which can be achieved by making and maintaining positive relationships with their clients.","PeriodicalId":301794,"journal":{"name":"Communication & Computational Methods eJournal","volume":"89 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126025905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Data-Driven Participation: Algorithms, Cities, Citizens, and Corporate Control 数据驱动的参与:算法、城市、公民和企业控制

Communication & Computational Methods eJournal Pub Date : 2016-06-06 DOI: 10.17645/UP.V1I2.645

M. Tenney, R. Sieber

引用次数: 51

Social Media and Authoritarianism 社交媒体和威权主义

Communication & Computational Methods eJournal Pub Date : 2015-07-22 DOI: 10.2139/ssrn.2878705

Daniel Gayo-Avello

引用次数: 0