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Hospital kanban system implementation: Evaluating satisfaction of nursing personnel 医院看板系统实施:护理人员满意度评价
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-09-01 DOI: 10.1016/j.iedee.2014.12.001
Víctor G. Aguilar-Escobar , Sarah Bourque , Nicolás Godino-Gallego
{"title":"Hospital kanban system implementation: Evaluating satisfaction of nursing personnel","authors":"Víctor G. Aguilar-Escobar ,&nbsp;Sarah Bourque ,&nbsp;Nicolás Godino-Gallego","doi":"10.1016/j.iedee.2014.12.001","DOIUrl":"https://doi.org/10.1016/j.iedee.2014.12.001","url":null,"abstract":"<div><p>Literature on healthcare supply chain management has shown that the kanban system can provide significant benefits. However, very few benefits have been empirically demonstrated and the extent of each remains unknown. This study aims to measure nurses’ satisfaction with kanban systems in logistics of medical consumables and assesses possible advantages and differences among user groups through an anonymous survey at Hospital Universitario Virgen Macarena of Seville, Spain. Treatment of responses included an exploratory factor analysis, and a CAPTCA analysis. The results showed a high level of satisfaction for each aspect of the kanban system. Moreover, it highlighted the differences of opinion between groups of individuals according to workplace, nursing units, job category, seniority, age and kanban training. The exploratory factor analysis revealed that two factors underlie the collected assessments: the inherent advantages of a kanban system, and the logistics system performance as a whole. Thus, hospital managers should promote the implementation of kanban systems, since it increases nurses’ satisfaction and provides significant benefits.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 3","pages":"Pages 101-110"},"PeriodicalIF":0.0,"publicationDate":"2015-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2014.12.001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90034557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 40
Bonding capital, explotación de conocimiento e innovación incremental en los clusters de turismo cultural: las Ciudades Patrimonio de la Humanidad en España 文化旅游集群中的捆绑资本、知识开发和增量创新:西班牙的世界遗产城市
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-09-01 DOI: 10.1016/j.iedee.2014.03.002
Dioni Elche-Hortelano , Ángela Martínez-Pérez , Pedro M. García-Villaverde
{"title":"Bonding capital, explotación de conocimiento e innovación incremental en los clusters de turismo cultural: las Ciudades Patrimonio de la Humanidad en España","authors":"Dioni Elche-Hortelano ,&nbsp;Ángela Martínez-Pérez ,&nbsp;Pedro M. García-Villaverde","doi":"10.1016/j.iedee.2014.03.002","DOIUrl":"10.1016/j.iedee.2014.03.002","url":null,"abstract":"<div><p>In this paper we analyse the role of exploitation knowledge strategy to explain the relationship between social capital in its bonding dimension and incremental innovation dimension in the field of clusters. To do this, on a sample of 215 cultural tourism companies in World Heritage Cities of Spain, we applied a structural model that allows us to detect a significant indirect effect to bonding capital in incremental innovation through the development of a exploitation knowledge strategy. The results suggest that if firms in a cultural tourism cluster are able to leverage their strong ties and dense networks to implement exploitation knowledge strategies, tend to develop more incremental innovations.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 3","pages":"Pages 120-128"},"PeriodicalIF":0.0,"publicationDate":"2015-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2014.03.002","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Evaluación de la sensibilidad de la cuota de los préstamos a interés variable a la variación del índice de referencia. Evidencia empírica en el mercado hipotecario español en el periodo 2009-2013 评估可变利率贷款份额对基准变化的敏感性。2009-2013年西班牙抵押贷款市场的经验证据
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-09-01 DOI: 10.1016/j.iedee.2015.02.001
Jorge de Andrés Sánchez
{"title":"Evaluación de la sensibilidad de la cuota de los préstamos a interés variable a la variación del índice de referencia. Evidencia empírica en el mercado hipotecario español en el periodo 2009-2013","authors":"Jorge de Andrés Sánchez","doi":"10.1016/j.iedee.2015.02.001","DOIUrl":"10.1016/j.iedee.2015.02.001","url":null,"abstract":"<div><p>In adjustable interest loans the borrower assumes the risk of interest rate rising, which leads to the growth of loan annuities. Given the importance of this risk in both corporate and personal finance, it is a recurrent topic in economic and financial press. In this paper, we show that the duration of a loan with constant annuity and interest rate can be used to assess the sensitivity of payments of an analogous loan with adjustable interest rate. Also, we develop an empirical application on official indexes of the Spanish mortgage market during the period 2009-2013. We find that EURIBOR is the index that causes less volatility in the mortgage annuity. Likewise, we also obtain that the average rate of loans for house purchasing in the euro zone is the index that cause greater volatility in the payments of loans.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 3","pages":"Pages 148-157"},"PeriodicalIF":0.0,"publicationDate":"2015-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2015.02.001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploración y explotación de conocimiento en el ámbito empresarial. Validación de escalas en un sector industrial de bajo perfil tecnológico 在商业领域探索和开发知识。低技术工业部门的规模验证
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-09-01 DOI: 10.1016/j.iedee.2014.07.001
Débora Nicolau-Juliá, Manuel Expósito-Langa, José-Vicente Tomás-Miquel
{"title":"Exploración y explotación de conocimiento en el ámbito empresarial. Validación de escalas en un sector industrial de bajo perfil tecnológico","authors":"Débora Nicolau-Juliá,&nbsp;Manuel Expósito-Langa,&nbsp;José-Vicente Tomás-Miquel","doi":"10.1016/j.iedee.2014.07.001","DOIUrl":"10.1016/j.iedee.2014.07.001","url":null,"abstract":"<div><p>The competitive environment is leading companies in every industry to reinforce their focus on innovation-related activities, and especially on knowledge exploration and exploitation. The relevance of these concepts has generated an important literature as well as appropriate measurement scales. The scales proposed by Atuahene-Gima (2005) have been commonly taken as a reference. However, these have been applied more in medium or high-tech industries than in low-tech industries. In this sense, this study aims to validate the scales to measure knowledge exploration and exploitation capabilities in a low-tech industry as the textile industry. The results show that while it is feasible to use these scales in this type of industries, they need to be adjusted to suit their specificities.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 3","pages":"Pages 139-147"},"PeriodicalIF":0.0,"publicationDate":"2015-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2014.07.001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Deuda bancaria versus deuda comercial y tiempo de resolución del concurso 银行债务与商业债务以及竞争解决时间
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-09-01 DOI: 10.1016/j.iedee.2014.09.003
Inmaculada Aguiar Díaz, María Victoria Ruiz Mallorquí
{"title":"Deuda bancaria versus deuda comercial y tiempo de resolución del concurso","authors":"Inmaculada Aguiar Díaz,&nbsp;María Victoria Ruiz Mallorquí","doi":"10.1016/j.iedee.2014.09.003","DOIUrl":"10.1016/j.iedee.2014.09.003","url":null,"abstract":"<div><p>This work has the aim of analyzing the influence of bank and trade debt in the duration of the process of bankruptcy in Spain. To that end, a sample of 567 firms, that fill in bankruptcy between 2004 and 2009, is used. The results show a different behavior between banks and trade creditors, considering the level of their debt and the type of bankruptcy resolution. Thus, whereas the former allow a lengthening of the process, the latter try to reduce it. In addition, those results remain in the sample of firms that liquidate, whereas in the firms that reach an agreement, only the attitude of trade creditors is relevant, who besides, have a different behavior depending on the type of resolution.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 3","pages":"Pages 111-119"},"PeriodicalIF":0.0,"publicationDate":"2015-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2014.09.003","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349708","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
El gobierno corporativo y la responsabilidad social corporativa en el sector bancario: el papel del consejo de administración 银行部门的公司治理和企业社会责任:董事会的作用
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-09-01 DOI: 10.1016/j.iedee.2015.01.001
Jennifer Martínez-Ferrero, Luis-Andrés Vaquero-Cacho, Beatriz Cuadrado-Ballesteros, Isabel-María García-Sánchez
{"title":"El gobierno corporativo y la responsabilidad social corporativa en el sector bancario: el papel del consejo de administración","authors":"Jennifer Martínez-Ferrero,&nbsp;Luis-Andrés Vaquero-Cacho,&nbsp;Beatriz Cuadrado-Ballesteros,&nbsp;Isabel-María García-Sánchez","doi":"10.1016/j.iedee.2015.01.001","DOIUrl":"10.1016/j.iedee.2015.01.001","url":null,"abstract":"<div><p>This article presents a review of the studies on on boards of directors and corporate social responsibility practices in the banking industry. Several characteristics of bank boards, in particular independence and diversity, may impact their CSR commitments. By studying a sample of 159 banks in nine countries during the period 2004–2010, there is evidence that suggests that banks with more independent and diverse directors follow a path of socially responsible behaviour.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 3","pages":"Pages 129-138"},"PeriodicalIF":0.0,"publicationDate":"2015-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2015.01.001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 19
Knowledge and sustained competitive advantage: How do services firms compete? 知识与持续竞争优势:服务企业如何竞争?
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-05-01 DOI: 10.1016/j.iedee.2015.03.001
Miguel González-Loureiro (Guest Editors) , Mercedes Vila Alonso , Giovanni Schiuma
{"title":"Knowledge and sustained competitive advantage: How do services firms compete?","authors":"Miguel González-Loureiro (Guest Editors) ,&nbsp;Mercedes Vila Alonso ,&nbsp;Giovanni Schiuma","doi":"10.1016/j.iedee.2015.03.001","DOIUrl":"10.1016/j.iedee.2015.03.001","url":null,"abstract":"","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 2","pages":"Pages 55-57"},"PeriodicalIF":0.0,"publicationDate":"2015-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2015.03.001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 16
Gestión del conocimiento y orientación al marketing interno en el desarrollo de ventajas competitivas en el sector hotelero 知识管理和内部营销定位在酒店行业竞争优势的发展
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-05-01 DOI: 10.1016/j.iedee.2014.03.001
José Luis Ruizalba Robledo, María Vallespín Arán, Javier Pérez-Aranda
{"title":"Gestión del conocimiento y orientación al marketing interno en el desarrollo de ventajas competitivas en el sector hotelero","authors":"José Luis Ruizalba Robledo,&nbsp;María Vallespín Arán,&nbsp;Javier Pérez-Aranda","doi":"10.1016/j.iedee.2014.03.001","DOIUrl":"10.1016/j.iedee.2014.03.001","url":null,"abstract":"<div><p>Internal marketing orientation (IMO) can be used as a tool for managing employees’ knowledge that allows companies to develop a competitive advantage to the extent that generates information, communicates it internally and facilitates to articulate a response to their needs. IMO through proper management of human capital facilitates more effective competition and a more agile response to market demands. This study analyzes the three dimensions that make up IMO and involve knowledge management with regard to gathering intelligence concerning employees’ needs, the transmission of these needs and the subsequent response. Then, an empirical research has been carried out to analyze the IMO in Spanish hotels and it had led to the classification of three clearly defined groups. Moreover, the results indicate IMO as a source of competitive advantage as higher levels of job satisfaction and organizational commitment are found in the groups with higher IMO.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 2","pages":"Pages 84-92"},"PeriodicalIF":0.0,"publicationDate":"2015-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2014.03.001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 24
Service innovation and its impact: What do we know about? 服务创新及其影响:我们知道些什么?
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-05-01 DOI: 10.1016/j.iedee.2014.07.003
Susanne Durst , Anne-Laure Mention , Petro Poutanen
{"title":"Service innovation and its impact: What do we know about?","authors":"Susanne Durst ,&nbsp;Anne-Laure Mention ,&nbsp;Petro Poutanen","doi":"10.1016/j.iedee.2014.07.003","DOIUrl":"10.1016/j.iedee.2014.07.003","url":null,"abstract":"<div><p>Despite the growing body of literature concentrating on service innovation, empirical research focusing on measuring its impact, mainly at firm-level, remains scarce. Adopting the perspective that the ability to monitor the service innovation process and to assess its impact is a pre-condition to properly manage it, we conduct a literature review of recent empirical studies on the measurement of service innovation to ascertain our current body of knowledge. We restrict our review to the period covering 2006 to 2014, as previous research has been extensively covered by Adams, Bessant, and Phelps (2006) and concentrate on published empirical academic articles which clearly examine “service innovation” and its impact on performance. Relying on several inclusion and exclusion criteria, thirteen empirical studies were retained and are discussed in this paper. Although this study does not claim to be exhaustive, it shows that knowledge on the relationship between service innovation and performance is limited and that this area of research deserves further scrutiny. We conclude with some avenues for further research, in view of stimulating more research in this promising yet emerging field.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 2","pages":"Pages 65-72"},"PeriodicalIF":0.0,"publicationDate":"2015-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2014.07.003","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 78
Knowledge assets in services across industries and across time 跨行业、跨时间的服务中的知识资产
Investigaciones Europeas de Direccion y Economia de la Empresa Pub Date : 2015-05-01 DOI: 10.1016/j.iedee.2014.09.002
G. Scott Erickson , Helen N. Rothberg
{"title":"Knowledge assets in services across industries and across time","authors":"G. Scott Erickson ,&nbsp;Helen N. Rothberg","doi":"10.1016/j.iedee.2014.09.002","DOIUrl":"10.1016/j.iedee.2014.09.002","url":null,"abstract":"<div><p>This paper explores the question of whether knowledge assets are more developed in services industries than in non-services. The concept of the “knowledge economy” has always gone hand-in-hand with growth in the percentage of the economy represented by services. Two multi-year, multi-industry datasets are used to directly compare the knowledge asset levels in service industry firms against those in non-service industry firms. Service industries do, indeed, reflect higher levels of intellectual capital in recent years, but did not do so a decade ago. Further, there is considerable evidence of changes in specific service and non-service industries over the time period, adding details to the finding that knowledge development is not static but does vary over time and circumstance. These results open up a number of promising research directions that could lead to a better understanding of the nature of these differing circumstances and how better strategic choices might be made regarding investments in knowledge management.</p></div>","PeriodicalId":30125,"journal":{"name":"Investigaciones Europeas de Direccion y Economia de la Empresa","volume":"21 2","pages":"Pages 58-64"},"PeriodicalIF":0.0,"publicationDate":"2015-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.iedee.2014.09.002","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54349701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
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