{"title":"Inspekcijski nadzor i kolektivna zaštita potrošača u upravnom postupku: studija primera na slučaju Supernova","authors":"Stevan Lilić, Katarina Toskić","doi":"10.18485/union_pf_ccr.2021.ch7","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch7","url":null,"abstract":"","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"414 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115063409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sudska zaštita kolektivnih interesa potrošača u Evropi. Pouke za pravo Srbije","authors":"Aleksandra Radonjić","doi":"10.18485/union_pf_ccr.2021.ch17","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch17","url":null,"abstract":", and also explains the terminological issues arising from the transposition of this novel instrument into the law of Serbia","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129975569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Kriptovalute kao novi izazov zaštite potrošača","authors":"Tatjana Jovanić","doi":"10.18485/union_pf_ccr.2021.ch20","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch20","url":null,"abstract":"The functioning of the virtual currency market, which has been developing for more than a decade, raises questions about the risks of their use. These risks are related to the specific technological infrastructure on which they are based, financial stability, public order, as well as the interests of users involved in transactions. This paper points out the basic elements of the legal nature of cryptocurrencies, as a special form of virtual property. In order to better understand the risks of using cryptocurrencies as forms of virtual currencies, it is necessary to point out the difference between different forms of virtual assets. The legal risks of their use are not yet covered by a standardized legal framework, although at the global level there are initiatives that primarily relate to preventing the use of virtual currency schemes for money laundering and terrorist financing purposes. Cryptocurrency trading is completely or partially banned in some countries. Governments have not yet developed a clear regulatory strategy, but there is a tendency to introduce registration or licensing procedures for certain intermediaries. The paper provides a brief overview of different approaches to cryptocurrency market regulation, with a special focus on the activities of central banks and financial supervisors aimed at protecting consumers as individuals who do not have the status of professional investors.","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134512193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Afera Dieselgate i njen uticaj na kolektivnu zaštitu potrošača u Nemačkoj i Evropskoj uniji","authors":"K. Jovičić","doi":"10.18485/union_pf_ccr.2021.ch12","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch12","url":null,"abstract":"","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125581067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Zaštita potrošača u ugovorima zaključenim van poslovnih prostorija i ugovorima zaključenim na daljinu u savremenom međunarodnom privatnom pravu Crne Gore","authors":"Bojan Božović","doi":"10.18485/union_pf_ccr.2021.ch5","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch5","url":null,"abstract":"Apstrakt: Zaštita potrošača jedan je od najvažnijih zadataka savremene Evropske unije. Iako je zaštita potrošača u Evropi započela pre više od pola vijeka, čini se da ova pitanja nikada nisu bila aktuelnija. Jedna od najvažnijih zaštita potrošača uspostavlja se na pitanjima međunarodne jurisdikcije i efikasne primjene mjerodavnog prava. Tema ovog rada je istražiti nivo ovog oblika zaštite potrošača prilikom zaključivanja ugovora van poslovnih prostorija i ugovora na daljinu u savremenom crnogorskom međunarodnom privatnom pravu, odnosno zaključivanja elektronskih ugovora sa međunarodnim elementom uopšte i uticaja evropskog pravnog sistema na crnogorski pravni sistem. Ova pitanja su posebno relevantna u kontekstu sve već e upotrebe interneta u trgovini u Crnoj Gori.","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116777729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Odgovornost na temelju krivnje i objektivna odgovornost za štetu u odštetnom pravu EU","authors":"Maja Bukovac Puvača","doi":"10.18485/union_pf_ccr.2021.ch1","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch1","url":null,"abstract":"","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"27 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114060169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Više istovrsnih tužbenih zahteva u međunarodnoj arbitraži i značaj ove pojave za potrošačke sporove","authors":"M. Stanivuković","doi":"10.18485/union_pf_ccr.2021.ch14","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch14","url":null,"abstract":"","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121321244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Zaštita kolektivnih interesa potrošača kroz oblike alternativnog rešavanja sporova","authors":"B. Mihajlović","doi":"10.18485/union_pf_ccr.2021.ch15","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch15","url":null,"abstract":"The subject of this paper is the analysis of the possible application of Alternative Dispute Resolution (ADR) forms in the situations of breach of the collective interests of consumers. Having in mind this objective, the author strived to find the ADR forms that may improve the protection of consumers’ collective interests. In the opinion of the author, the following ADR forms may be relevant for collective disputes: 1) consultations be-tween the parties in dispute aiming to avoid judicial or administrative proceedings, or to terminate peacefully the pending proceedings, 2) reaching a settlement that entails adequate means of consumers’ redress, 3) the participation of a specialized ombudsman in the solving of collective disputes, 4) the participation of the regulatory bodies, in charge of supervision over the traders in a certain sector or in charge of the establishment of the fair market competition, in the protection of the consumers’ collective interests and their redress. The author concludes that the consultations and negotiations about settlement present traditional ADR forms, that could be relatively simply applied in the collective disputes (without need for the specific changes and adjustments). The potential role of the consumer ombudsman and regulatory bodies brings new possibilities for early termination of the collective disputes and delivery of fair redress to the individual consumers. These possibilities should be further explored, by following and using the positive examples from comparative law. Finally, the author deems that the application of ADR forms could be possible also in Serbia, even though the current ADR mechanisms are rarely used even in the individual consumer disputes. The mandatory consultations be-tween the parties, supplemented with the potential balanced role of mediators could be a good way forward for Serbian law. Also, in terms of regulatory bodies, the opportunities should be investigated about the possible indirect role in the collective dispute resolution of the National Bank of Serbia and the Regulatory Agency for Electronic Communications and Postal Services, since these two bodies are already involved in the (individual) consumer ADR.","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130510518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Posebnosti upravnog postupka za zaštitu kolektivnog interesa potrošača","authors":"Jelena Jerinić","doi":"10.18485/union_pf_ccr.2021.ch6","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch6","url":null,"abstract":"Although this text did not deal with comparison of effects different mechanisms of enforcement of consumer protection, the author supports the position expressed in available literature on the advantages which a plurality of mechanisms can bring to a legal system, regardless of the specific legal, social, cultural and any other framework in which these mechanisms operate. After possibilities for collective redress of consumer interests before the courts, via a collective claim, were abolished, Serbian law turned to collective redress in an administrative procedure. The author analyses the features of the special administrative procedure, particularly bearing in mind the basic principles and structure of general administrative procedure, as provided by the Serbian Law on General Administrative Procedure (LGAP). In doing that, the author warns of dangers which “transplantation” of any procedure from one to another mechanism could bring – in this case, from a judicial to an administrative mechanism – as well as of uncritical use of experiences of other jurisdictions in designing policy measures in specific Serbian circumstances. In that sense, the text insists on the clear definition of ministries as competent bodies and their delineation from other bodies which can be classified with the wider category of public administration. Tasks put before ministries have to be in line with their nature and position within the Serbian legal system or otherwise the results these bodies normally achieve in other areas cannot be expected. The author concludes that the departures form rules of LGAP are sizable, especially in relation to the circle of parties to the procedure, as well as introduction of institutes unfamiliar to Serbian general administrative procedure. Particular attention is awarded to comparison of this procedure with the procedure of inspection oversight, which according to the Serbian Law on Consumer Protection is also carried out by public administration bodies, i.e. line ministries. This analysis also lead to some conclusions on the suitability and effectiveness of such collective redress, bearing in mind the role of the administration in enforcement of consumer protection and the definition and aims of collective redress, as understood within the European legal space. This is followed by several proposals for amendments to the existing law. Hence, although a useful and probably faster and a less expensive option, administrative enforcement should maintain in the Serbian legal sys-tem, but should not be viewed as a replacement for collective redress before the courts, as administrative procedure should not be perceived as a sort of “general practice” procedure. Similar arguments purport the proposal to involve other public bodies, primarily existing regulatory agencies in protection of consumer’s collective interest.","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"207 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131984192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Materijalnopravne i procesnopravne komponente definisanja prava potrošača u Bosni i Hercegovini","authors":"Branko Morait","doi":"10.18485/union_pf_ccr.2021.ch4","DOIUrl":"https://doi.org/10.18485/union_pf_ccr.2021.ch4","url":null,"abstract":"","PeriodicalId":296343,"journal":{"name":"Zaštita kolektivnih interesa potrošača","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133183239","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}