Jurnal Manajemen Universitas Bung Hatta最新文献

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Omni-Channel Capability, Online Experience & Value Co-Creation and Their Impact to Customer Satisfaction 全渠道能力、在线体验与价值共创及其对客户满意度的影响
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-31 DOI: 10.37301/jmubh.v18i2.23257
S. Syafrizal, Arbi Abdullah Saleh, Ali Vafaei Zadeh
{"title":"Omni-Channel Capability, Online Experience & Value Co-Creation and Their Impact to Customer Satisfaction","authors":"S. Syafrizal, Arbi Abdullah Saleh, Ali Vafaei Zadeh","doi":"10.37301/jmubh.v18i2.23257","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23257","url":null,"abstract":"ABSTRACT \u0000The use of technology in Indonesia, as well as the business world, will continue to increase every year. Hence, the competition in technology between retailers in the business world is tighter than ever. This requires companies to innovate with better tools and updated knowledge. One of the ways to satisfy customers is through omni-channel. This research aimed to investigate the link between omni-channel capability, online experience and value co-creation and customer satisfaction. In this study, the questionnaire was filled by 165 customers who have experienced omni-channel experience in ACE Hardware. This research uses Smart PLS 4.0 for data analysis. The result shows that there is a positive and significant effect of omni-channel capability towards online experience and value co-creation. In addition, this study also found the significant effect of value co-creation on customer satisfaction. However, this study found that omni-channel capability and online experience don’t have significant effect on customer satisfaction. \u0000 ","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132767696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Influence of Stress as a Mediator in the Relationship between Role Conflict and Burnout 压力在角色冲突与职业倦怠关系中的中介作用
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-31 DOI: 10.37301/jmubh.v18i2.23267
Mhd. Hanif Zulhapiz
{"title":"The Influence of Stress as a Mediator in the Relationship between Role Conflict and Burnout","authors":"Mhd. Hanif Zulhapiz","doi":"10.37301/jmubh.v18i2.23267","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23267","url":null,"abstract":"This study aims to analyze the influence of stress as a mediating factor in the relationship between role conflict and burnout. The research was conducted on a population of students who study while working in Sungai Penuh City, Jambi Province, with a sample size of 70 individuals, collected using purposive sampling. The research results were processed using the SMART-PLS application, employing procedures such as Measurement Model Assessment (MMA), R Square, Q Square, and Structural Model Assessment (SMA). The findings of this research indicate that role conflict has a positive effect on burnout, role conflict has a positive effect on stress, stress has a positive effect on burnout, and stress mediates the relationship between role conflict and burnout positively","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124606345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Maximizing Value - A Look Back at FGV Holdings Berhad 价值最大化——回顾FGV控股有限公司
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-28 DOI: 10.37301/jmubh.v18i2.23206
Muhd Adib Afza Mohd Norkamar, Abdul Razak Abdul Hadi
{"title":"Maximizing Value - A Look Back at FGV Holdings Berhad","authors":"Muhd Adib Afza Mohd Norkamar, Abdul Razak Abdul Hadi","doi":"10.37301/jmubh.v18i2.23206","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23206","url":null,"abstract":"This paper explores a number of relevant capital structure theories that may help explain the real market occurrence. The debt-equity ratio is commonly utilized as a variable of interest by many to evaluate the viability of company’s capital structure. Based on Modigliani-Miller Trade-Off theory (1958), their major goal is to examine how firm-specific capital structure determinants may impact the company's capital structure choice. It is essential to comprehend how firm-specific factors could exert a direct impact on a company's share price in both the short and long run. In the case of FGV Holdings Berhad, its capital structure composition has shifted from equity-weighted to debt due to FGV's improved cash flow situations, allowing them to secure wider options of financing from the capital markets. As a result, the company's total debt to total assets ratio has risen dramatically to 76.4 percent. However, it is vital to note that FGV's debt interest payments are not adequately supported by profits before interest and tax (EBIT). Debt financing invariably requires interest payments, regardless of whether it is provided through the bond or banking markets. The net result could jeopardize the company’s value through declining share price. The Trade-off theory is seen ideal in explaining the financial conditions in FGV. It is important to balance out the benefits of debt against the costs of debt at all times.  Overall, FGV's top management should consider conducting a thorough review on its entire capital structure since the debt levels have climbed dramatically since 2014, along with a declining cash level in mid-2014.\u0000 ","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116438039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How Do Ecommerce App Users Continue To Use The Platforms? 电子商务应用用户如何继续使用这些平台?
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-28 DOI: 10.37301/jmubh.v18i2.23232
Astra Prima Budiarti
{"title":"How Do Ecommerce App Users Continue To Use The Platforms?","authors":"Astra Prima Budiarti","doi":"10.37301/jmubh.v18i2.23232","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23232","url":null,"abstract":"This study investigates the effects of cognitive absorption and perceived usefulness on the users intention of online shopping platforms to continue using those platforms, both direct and indirect. Indirect influence is mediated by trust. In this study, complicated structural models can be tested using structural equation modeling (SEM) analysis. According to this study, cognitive absorbtion, perceived usefulness, and trust all influence continuation intention. The study's target audience is made up of users of e-commerce platforms. The accidental sampling technique was used to randomly sample 253 respondents in total. However, the indirect relationship between cognitive absorption and continuance intention is not considerably impacted by trust. This is impacted by individuals' tendencies to disregard trust when they are highly engaged with the sites they utilize.","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129265049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Determinant of Loan Portfolio Shifting: Empirical Study of Banks in ASEAN Country 贷款组合转移的决定因素:东盟国家银行的实证研究
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-28 DOI: 10.37301/jmubh.v18i2.23210
Foza Hadyu Hasanatina¹, Wayan Nuka Lantara, Afina Hasya
{"title":"The Determinant of Loan Portfolio Shifting: Empirical Study of Banks in ASEAN Country","authors":"Foza Hadyu Hasanatina¹, Wayan Nuka Lantara, Afina Hasya","doi":"10.37301/jmubh.v18i2.23210","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23210","url":null,"abstract":"In offering a loan, banks have several considerations. This is because Standard Basel has regulations and requirements for banks to offer loans. This relates to the bank’s minimum capital and liquidity requirements. This factor includes external and internal factors. This is important to be noted because external and internal factors contain risks inherent in financial instruments. Risk management is one of the things that the executive is most concerned about in taking a policy. Risks faced by the bank include interest rate risk and credit risk. In this case, we study interest rate and credit risk in the bank’s loan offering management role. We study banks in ASEAN Countries. The results show that interest rate is one of the considerations of banks for providing the loan. But, no evidence of credit risk. We also add analysis using a profitability ratio that captures the bank’s loan offering management. In this case, profitability strengthens the model relationship tested.","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"12 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113975002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Organizational Commitment as a Mediating Variable Influence of Organizational Culture on Employee Creativity in Islamic Financial Institutions 组织承诺对伊斯兰金融机构员工创造力的中介变量影响
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-28 DOI: 10.37301/jmubh.v18i2.23258
Rozikan Rozikan, Muhammad Rizqi Nurdianto, Muhammad Zakiy, Aaron A. Vargas-Zeledon
{"title":"Organizational Commitment as a Mediating Variable Influence of Organizational Culture on Employee Creativity in Islamic Financial Institutions","authors":"Rozikan Rozikan, Muhammad Rizqi Nurdianto, Muhammad Zakiy, Aaron A. Vargas-Zeledon","doi":"10.37301/jmubh.v18i2.23258","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23258","url":null,"abstract":"Creativity is a determinant of a company’s success in competing in today’s modern world. Of course, employees who think creatively are an asset to the company. This study aims to determine the effect of organizational culture on employee creativity through organizational commitment as a mediating variable for employees of Islamic Financial Institutions in Yogyakarta. This descriptive quantitative research uses a Likert scale in measuring the variables. Respondents in this study amounted to 219 employees who are in Islamic Financial Institutions in Yogyakarta. Data analysis in this study used a Partial Least Square (PLS) based Structural Equation Modeling (SEM) approach. The results showed that organizational culture has a positive effect on employee’s organizational commitment, organizational culture on employee creativity. For this reason, in maintaining the existence of a company, Islamic financial institutions managers need to maintain a creative work culture so that employee commitment can increase as well as their creativity.","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128095277","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Job Involvement and Innovative Work Behaviour: The Role of Learning Agility as Mediation 工作投入与创新工作行为:学习敏捷性的中介作用
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-28 DOI: 10.37301/jmubh.v18i2.23157
Veronika Agustini Srimulyani
{"title":"Job Involvement and Innovative Work Behaviour: The Role of Learning Agility as Mediation","authors":"Veronika Agustini Srimulyani","doi":"10.37301/jmubh.v18i2.23157","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23157","url":null,"abstract":"The main factor in achieving organizational success in a competitive environment is innovation, and the idea of innovation in the organization is largely generated by human resources behaving innovatively.  The purpose of this study is to explore the effect of job involvement (JI) on innovative work behaviour (IWB) by highlighting learning agility (LA) as mediation. The research hypothesis was tested using a sample of 109 permanent employees of PT KAI Operating Area 7 Madiun. The test results reveal that JI can significantly increase LA, and LA can significantly increase IWB. In addition, the test results also show that JI can increase IWB through learning agility which acts as full mediating. The findings of this study provide an additional literature review of the role of individuals in organizations in improving innovation in organizations through employee job involvement and employee agility in learning about job demands due to the dynamics of a highly dynamic organizational environment. These findings are consistent with the individual adaptability theory (I-ADAPT) which describes that an individual's innovative behaviour is the result of individuals in organizations having agility in learning. Learning agility can be significantly improved when the individual has a high job involvement.","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114239573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effect of Artificial Intelligence Utilizing in Social Media Marketing 人工智能在社会化媒体营销中的应用效果
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-28 DOI: 10.37301/jmubh.v18i2.23211
Y. Pratika
{"title":"The Effect of Artificial Intelligence Utilizing in Social Media Marketing","authors":"Y. Pratika","doi":"10.37301/jmubh.v18i2.23211","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23211","url":null,"abstract":"The development of Artificial Intelligence (AI) provides many opportunities in the current business structure. AI is used in various industries with different purposes, including creating engagement with customers. Financial technology (fintech) companies also utilize AI for giving product recommendations or targeted ads based on customers’ algorithms. Thus, this study aims to examine whether the use of AI in social media marketing can encourage consumers’ intention to use the products or services offered by the fintech companies. A total of 121 respondents were involved in this study with Structural Equation Modeling (SEM) as the analysis method. The result indicates that performance expectancy, utilitarian motivation and perceived valur co-creation influence the intention to invest.","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"212 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132232051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Influence of Financial Literacy, Financial Management, and Financial Technology on Business Performance And Sustainability of Micro, Small, and Medium Enterprises In Sumatera, Indonesia 金融素养、财务管理和金融技术对印尼苏门答腊中小微企业经营绩效和可持续性的影响
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-28 DOI: 10.37301/jmubh.v18i2.23238
Rika Desiyanti, Nor Azilah Husin, Rini Elvira, S. Sefnedi, Tyara Dwi Putri, Chrismondari Chrismondari
{"title":"The Influence of Financial Literacy, Financial Management, and Financial Technology on Business Performance And Sustainability of Micro, Small, and Medium Enterprises In Sumatera, Indonesia","authors":"Rika Desiyanti, Nor Azilah Husin, Rini Elvira, S. Sefnedi, Tyara Dwi Putri, Chrismondari Chrismondari","doi":"10.37301/jmubh.v18i2.23238","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.23238","url":null,"abstract":"Business performance and business sustainability are crucial for business owners to achieve their targets. The business performance and sustainability of micro, small, and medium enterprises (MSMEs) contribute positively to the country's economy. When compared to large companies, MSMEs employ the most people. MSMEs more significantly influence the Gross Domestic Product (GDP) growth or development. MSMEs are the backbone of a nation's economy, increasing employment possibilities. The worst issue is the decline in annual sales and potential economic headwinds brought on by dropping commodity prices. This study aims to analyze the influence of financial literacy, financial management, and financial technology on business performance and the sustainability of MSMEs in Sumatra. This study was designed using a quantitative approach and questionnaire survey of MSME owners in Sumatra, Indonesia. A simple random sampling technique is used. The data were analyzed using a structural equation model (SEM). The validity, reliability test, statistical descriptive, and multiple regression tests were conducted. Financial literacy and technology affect business performance; meanwhile, financial management does not. Furthermore, the result shows financial literacy and management affect business sustainability. Financial technology does not affect the sustainability of MSMEs. \u0000 ","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115392038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Perspective Financial Ratios in Assessing the Performance of Stock on Textile Sector Firm Listed on the Indonesia Stock Exchange 透视财务比率在评估印尼证券交易所上市的纺织行业公司股票的表现
Jurnal Manajemen Universitas Bung Hatta Pub Date : 2023-07-28 DOI: 10.37301/jmubh.v18i2.22027
Yunike Berry
{"title":"Perspective Financial Ratios in Assessing the Performance of Stock on Textile Sector Firm Listed on the Indonesia Stock Exchange","authors":"Yunike Berry","doi":"10.37301/jmubh.v18i2.22027","DOIUrl":"https://doi.org/10.37301/jmubh.v18i2.22027","url":null,"abstract":"Observing the rise in investors in the Indonesian stock exchange, particularly during the Covid 19 pandemic, the author is interested in research on fundamental analysis in assessing stock prices on the Indonesian stock exchange, especially firms in the textile and apparel sectors. This research investigates how financial ratios affect stock values from 2018 to 2020. A total of 16 firms serve as research samples. This research used panel data and was analyzed by a regression test of panel. From the test results, it was found that variables price book value, price earning ratio, quick ratio, return on total assets and total asset turnover has effect on stock price while there was no effect of debt Ratio and rurrent ratio on stock price in garment and textiles sector for 2018-2020.","PeriodicalId":290799,"journal":{"name":"Jurnal Manajemen Universitas Bung Hatta","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132396545","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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