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The effects of delay on the performance of computerized feature systems for identifying suspects 延迟对计算机特征系统识别嫌疑犯性能的影响
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/014492998119364
Eric S. Lee, T. Whalen, Gloria Jollymore, C. Read, Marilyn Swaffer
{"title":"The effects of delay on the performance of computerized feature systems for identifying suspects","authors":"Eric S. Lee, T. Whalen, Gloria Jollymore, C. Read, Marilyn Swaffer","doi":"10.1080/014492998119364","DOIUrl":"https://doi.org/10.1080/014492998119364","url":null,"abstract":"In suspect identification, witnesses examine photos of known offenders in mugshot albums. The probability of correct identification deteriorates rapidly, however, as more photos are examined. Computerized feature systems, which display mugshots in order of similarity to witness descriptions increase success by reducing the number of mugshots examined. Previous experimental tests failed to examine the effects of delay (in eliciting witness descriptions) on recall memory and system performance, as well as the effects of number of raters per mugshot, and live target suspects (rather than using photos of men as targets). In two studies (one with live and one with photo target suspects), subject witnesses described targets after delays varying from several days up to four weeks. Delay had no effect on the number of photos examined, although in the fourth week the accuracy of witness feature descriptions of suspects began to deteriorate. Two raters per mugshot significantly improved performance. More raters did...","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"303 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133717790","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
A practical guide to using software usability labs: lessons learned at IBM 使用软件可用性实验室的实用指南:从IBM学到的经验
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/01449299408914588
J. Fath, Teresa L. Mann, T. Holzman
{"title":"A practical guide to using software usability labs: lessons learned at IBM","authors":"J. Fath, Teresa L. Mann, T. Holzman","doi":"10.1080/01449299408914588","DOIUrl":"https://doi.org/10.1080/01449299408914588","url":null,"abstract":"Abstract Usability evaluation is a key component of a user-centred design process. Access to a usability laboratory can greatly facilitate the process of empirically measuring user performance, but the mere presence of a usability laboratory does not assure usable products. Rather, the laboratory must be used within an evaluation process. The process described in this article has five phases: designing the evaluation, preparing to conduct the evaluation, conducting the evaluation, analysing the data, and reporting the results. Lessons learned by the authors while they practised this evaluation process with a variety of products are summarized for possible use by other usability organizations.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115184145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
Using the usability laboratory: BT's experiences 使用可用性实验室:BT的经验
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/01449299408914593
C. Fowler, Jonathan Stuart, Tony Lo, M. Tate
{"title":"Using the usability laboratory: BT's experiences","authors":"C. Fowler, Jonathan Stuart, Tony Lo, M. Tate","doi":"10.1080/01449299408914593","DOIUrl":"https://doi.org/10.1080/01449299408914593","url":null,"abstract":"Abstract British Telecommunications PLC (BT) is a global telecommunications company providing a wide range of products and services, supported by a large research and development organization which includes a Human Factors Unit (HFU). Part of the HFU's work is to ensure that BT's current and future products and services are useful and usable. A team within the HFU has recently carried out a reassessment of the processes, tools and techniques required for effective and efficient usability evaluations. The existing facilities, reasons for change and benefits to the company are described in the context of a usability evaluation framework.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115403303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Dialogue modelling of graphical user interfaces with a production system 对话建模的图形用户界面与生产系统
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/01449299508914624
M. Curry, A. Monk
{"title":"Dialogue modelling of graphical user interfaces with a production system","authors":"M. Curry, A. Monk","doi":"10.1080/01449299508914624","DOIUrl":"https://doi.org/10.1080/01449299508914624","url":null,"abstract":"Abstract In systems development it is essential for a piece of software to be able effectively to incorporate the requirements of the particular task domain that it is intended to address. This paper describes an approach that uses dialogue modelling to carry the requirements derived from task analysis through to the implementation phase of development. A notation based on production systems is used to develop an abstract specification of user and system behaviour which can subsequently be used as the basis for the implementation. The requirements for a computer-based tool are also discussed, with particular attention being given to ways in which the communication and reasoning about such a dialogue design can be supported.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124387506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 27
Pull-down versus traditional menu types: An empirical comparison 下拉菜单与传统菜单类型:经验比较
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/014492996120292
J. Carey, P. Mizzi, Leonard C. Lindstrom
{"title":"Pull-down versus traditional menu types: An empirical comparison","authors":"J. Carey, P. Mizzi, Leonard C. Lindstrom","doi":"10.1080/014492996120292","DOIUrl":"https://doi.org/10.1080/014492996120292","url":null,"abstract":"An experiment was conducted to test the performance of pull-down versus traditional or explicit menus. Sixty subjects, including novice and experienced computer users, manipulated both types of menus to complete banking tasks similar to those found on Automatic Teller M achines. The order of the menus was randomly varied to control for learning effects. Across both types of users, traditional-style menus elicited fewer errors than did pull-down menus; however, no significant difference was found in the time to complete the banking task. Experienced users outperformed novice users in the amount of time taken to complete the task regardless of menu type, though no difference was found in the number of errors committed by both user types.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114974208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Task modelling for cooperative work 协作工作的任务建模
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/014492999118913
S. Killich, H. Luczak, C. Schlick, Markus Weissenbach, Stefan Wiedenmaier, J. Ziegler
{"title":"Task modelling for cooperative work","authors":"S. Killich, H. Luczak, C. Schlick, Markus Weissenbach, Stefan Wiedenmaier, J. Ziegler","doi":"10.1080/014492999118913","DOIUrl":"https://doi.org/10.1080/014492999118913","url":null,"abstract":"Modern work systems are characterized by a high amount of cooperation among working persons. Thus, task modelling for cooperative work is of great significance for an appropriate design of work systems. Due to the special characteristics of cooperative work, several requirements for the modelling technique have to be met. In this paper, first the requirements for a task modelling technique are derived and compared with existing approaches. Then, as no existing technique completely fulfils the important requirement for abstraction in order to model weakly structured activities , a new technique is presented, which is on the one hand essentially based on an existing modelling language for deterministic software intensive systems and on the other hand has been enlarged by additional concepts for being able to model tasks carried out cooperatively by human beings. The results of a case study in which the new technique has been applied are presented and discussed. Finally, an outlook towards future research co...","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115079181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 59
Experiences with a cooperative design process in developing a telecooperation system for collaborative document production 具有开发协作文档制作远程协作系统的协作设计过程的经验
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/014492999118959
Konrad Klöckner, U. Pankoke-Babatz, W. Prinz
{"title":"Experiences with a cooperative design process in developing a telecooperation system for collaborative document production","authors":"Konrad Klöckner, U. Pankoke-Babatz, W. Prinz","doi":"10.1080/014492999118959","DOIUrl":"https://doi.org/10.1080/014492999118959","url":null,"abstract":"This paper describes a cooperative design approach and the experiences collected when applying this approach for developing and introducing a groupware system for the support of collaborative document processing in a geographically distributed ministerial environment. Methods were developed for the elicitation and analysis of explicit and tacit user requirements in work practice. The combination of these methods facilitated a mutual learning process between users and designers. These methods include interviews, laboratory workshops, user and designer workshops, as well as mediation by user advocates who explore users' needs during regular site visits. A portrait of the various methods is given, followed by a description of the experiences with the various types of interactions between the users and design team. This is accomplished with a report from system usage and implications these design methods had on system design.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117003545","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
A planning aid for human factors evaluation practice 人为因素评价实践的规划辅助工具
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/014492997119798
I. Denley, J. Long
{"title":"A planning aid for human factors evaluation practice","authors":"I. Denley, J. Long","doi":"10.1080/014492997119798","DOIUrl":"https://doi.org/10.1080/014492997119798","url":null,"abstract":"Abstract The work reported here attempts to address Human-Computer Interaction (HCI) design problems by the creation of support for the conceptualization of such problems during evaluation. This support takes the form of a planning aid intended to aid novice human factors practitioners(recently qualified graduates, for example) to evaluate interactive work systems. The planning aidprovides a structure for relating and recruiting techniques used in Human Factors (HF) evaluations. It incorporates relevant information for planning an evaluation (e.g., evaluation methods themselves), and offers advice in the form of heuristics about the use of the methods, their selection, and configuration. The output of the planning aid is an evaluation plan.This paper reports the development of the planning aid, and illustrates its application with a case study. Two assessments of the planning aid with novice HF practitioners are also presented and discussed.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128247939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Becoming social: Expanding scenario-based approaches in HCI 社交化:在HCI中扩展基于场景的方法
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/014492996120184
John Millar Carroll
{"title":"Becoming social: Expanding scenario-based approaches in HCI","authors":"John Millar Carroll","doi":"10.1080/014492996120184","DOIUrl":"https://doi.org/10.1080/014492996120184","url":null,"abstract":"Abstract Scenarios of use support the integration of cognitive and organizational approaches to human-computer interaction HCI by providing a rich representation of activity from which cognitive and organizational perspectives can be developed. In this paper, a 'cognitive' approach to scenario-based analysis and design-one focused on causal relationships implicit in episodes of individual problem-solving and learning-is extended by emphasizing an organizational work view of social causes and effects.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123815512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 51
An interview study of 'continuous' implementations of information technology 一项关于信息技术“持续”实施的访谈研究
Behav. Inf. Technol. Pub Date : 1900-01-01 DOI: 10.1080/014492997119978
C. Korunka, A. Weiss, S. Zauchner
{"title":"An interview study of 'continuous' implementations of information technology","authors":"C. Korunka, A. Weiss, S. Zauchner","doi":"10.1080/014492997119978","DOIUrl":"https://doi.org/10.1080/014492997119978","url":null,"abstract":"Modern workplaces are continuously affected by frequent implementations of information technology. Managing the technology's implementation can have an important moderating function between implementation characteristics and demands as well as effects for the companies and their employees. The development of an interview guide for evaluating technology implementations and their management and a first empirical application of the instrument are presented here. Developed incrementally, the interview guide consists of 139 questions on implementation characteristics, implementation management, and effects. Results of interviews with 59 managers of implementation projects are presented. The implementation projects fulfilled the following criteria: no first-time introduction of information technology, at least 10 employees affected and at least one day of training per employee. Most of the implementations investigated were characterized by increases in qualification demands, changes in work structures, and incr...","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131593655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 36
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