{"title":"A model of keyboard configuration requirements","authors":"Shari Trewin, H. Pain","doi":"10.1145/274497.274530","DOIUrl":"https://doi.org/10.1145/274497.274530","url":null,"abstract":"This paper presents a user model: a computer program which examines the behaviour of a real computer user. The model encompasses four aspects of keyboard use which can present difficulties for people with motor disabilities. Where relevant keyboard configuration options exist, the model chooses appropriate settings for these options. The model bases its recommendations on observation of users typing free English text. It is intended to form part of a dynamic configuration support tool. Empirical evaluation showed the model to be very accurate in identification of a given user's difficulties. Where recommended configuration options were tried by the participants, high levels of error reduction and user satisfaction were found.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128065515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Diane Lindwarm Alonso, A. Rose, C. Plaisant, K. Norman
{"title":"Viewing personal history records: A comparison of tabular format and graphical presentation using LifeLines","authors":"Diane Lindwarm Alonso, A. Rose, C. Plaisant, K. Norman","doi":"10.1080/014492998119328","DOIUrl":"https://doi.org/10.1080/014492998119328","url":null,"abstract":"Thirty-six participants used a static version of either LifeLines, a graphical interface, or a tabular representation to answer questions about a database of temporal personal history information. Results suggest that overall the LifeLines representation led to much faster response times, primarily for questions which involved interval comparisons and making intercategorical connections. A 'first impression' test showed that LifeLines can reduce some of the biases of the tabular record summary. A post-experimental memory test led to significantly (p< 0.004) higher recall for LifeLines. Finally, simple interaction techniques are proposed to compensate for the problems of the static LifeLines display's ability to deal with precise dates, attribute coding and overlaps.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116610186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Singapore Government's role in national computerization efforts","authors":"J. Ang, P. Soh","doi":"10.1080/01449299508914655","DOIUrl":"https://doi.org/10.1080/01449299508914655","url":null,"abstract":"Abstract This paper examines the role of the Singapore Government in Singapore's computerization efforts. In restructuring Singapore's economy and sharpening its competitive edge, information technology (IT) is singled out as one of the economic boosting engines whose dynamic, innovative role will change the economic and social fabric of society leading to a better quality of life for Singaporeans. The government and its agencies have deliberately intervened in the IT diffusion process through proactive IT policies, effective regulations and implementation. The national computerization plans, namely, the National IT Plan and the IT2000 Report, contain a set of IT strategic initiatives. Although the socioeconomic conditions and the cultural factors do have a significant influence on the IT diffusion process, an understanding of roles different institutions play and the various institutional policies will provide a better assessment of the impacts of IT on Singapore's information economy.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"88 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114906432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Private Camera Conversation: a new method for eliciting user responses?","authors":"G. D. Vries, M. Hartevelt, Ron Oosterholt","doi":"10.1080/01449299508914654","DOIUrl":"https://doi.org/10.1080/01449299508914654","url":null,"abstract":"Abstract This paper discusses a new method called Private Camera Conversation. This method can be used to elicit user opinions on various subjects like their use of products. Initial impressions of the method are given on the basis of three small studies in which the method was employed. The method has not yet been validated and compared with existing human factors methods. This study reports the first findings of the application of the method. With Private Camera Conversation people are invited to talk about a particular topic in private to a video camera. The participants themselves decide when they want to start and when they want to stop the recording session. Initial impressions arc that the method has potential benefits for eliciting rich and useful responses even with respect to ‘personal’ issues. The Private Camera Conversation method seems particularly suitable for obtaining information about the social context in which products are used and about qualitative aspects of product use. The method is...","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131481088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Individual and organizational influences on voice mail use and evaluation","authors":"R. Rice, Joyce Tyler","doi":"10.1080/01449299508914652","DOIUrl":"https://doi.org/10.1080/01449299508914652","url":null,"abstract":"Abstract This study develops and tests a simple model predicting influences on use of voice mail, and influences of voice mail use on later system evaluations. Data were collected in two organisations, using self-report and system-monitored usage measures. The study makes distinctions between individual and organizational innovativeness, communication-based and location-based group interdependence, overall and intentional voice mail usage, and generic and specific appropriateness of voice mail. Results were quite similar across the two organizations. Individual innovativeness had no influence, but organizational conservativeness had a positive influence on system usage, possibly for less innovative uses of voice mail as voice answering rather than as a voice messaging. Task analysability had a small positive influence on usage. Group location interdependency had perhaps the most consistent influence on voice mail usage. Greater intentional self-reported use of voice mail for voice messaging, rather than s...","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117160275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Theoretical upper and lower bounds on typing speed using a stylus and a soft keyboard","authors":"R. W. Soukoreff, I. Mackenzie","doi":"10.1080/01449299508914656","DOIUrl":"https://doi.org/10.1080/01449299508914656","url":null,"abstract":"Abstract A theoretical model is presented to predict upper-and lower-bound text-entry rates using a stylus to tap on a soft QWERTY keyboard. The model is based on the Hick-Hyman law for choice reaction time, Fitts law for rapid aimed movements, and linguistic tables for the relative frequencies of letter-pairs, or digrams, in common English. The model's importance lies not only in the predictions provided, but in its characterization of text-entry tasks using keyboards. Whereas previous studies only use frequency probabilities of the 26 × 26 digrams in the Roman alphabet, our model accommodates the space har—the most common character in typing tasks. Using a very large linguistic table that decomposes digrams by position-within-words, we established start-of-word (space-letter) and end-of-word (letter-space) probabilities and worked from a 27 × 27 digram table. The model predicts a typing rate of 8.9wpm for novices unfamiliar with the QWERTY keyboard, and 30.1wpm for experts. Comparisons are drawn with em...","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123008749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Comprehending user behaviour using psycholinguistics","authors":"E. Bos","doi":"10.1080/01449299508914653","DOIUrl":"https://doi.org/10.1080/01449299508914653","url":null,"abstract":"Abstract This article explores the use of psycholinguistics in attempting to comprehend user behaviour. It aims at getting an idea of what cognitive processes underlie the generation and interpretation of interactions with computers. The key claim of the article is that the cognitive processes underlying artificial language processing in human-computer interaction are analogous lo the ones underlying natural language processing in inter-human communication. The article presents a tentative model of the user's cognitive processes. The model generates interesting hypotheses and provides possible explanations of interaction phenomena.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"225 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126999684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Live, audio-visual communication systems for distance learning: experience, heuristics, and ISDN","authors":"M. Colbert, Catherine Voglimacci, A. Finkelstein","doi":"10.1080/01449299508914647","DOIUrl":"https://doi.org/10.1080/01449299508914647","url":null,"abstract":"This paper collates some of the experience of managers, tutors \u0000and learners who have used live, audio-visual communication systems for \u0000distance learning. Eight design heuristics are abstracted from this \u0000experience and used to reason about how digital communications could \u0000make LIVENET more effective. The heuristics are: (i) encourage other \u0000(non-training) uses for the communications network; (ii) encourage the \u0000participation of otherwise unavailable experts; (iii) exploit visual images, \u0000both to communicate information and to support information \u0000communicated presented verbally; (iv) avoid technology-induced, \u0000inequable opportunity for learning; (v) encourage analogies with face-toface \u0000learning modes, rather than conventional television and home video; \u0000(vi) help users to find out about other participants and what they are able \u0000to see and hear; (vii) actively encourage interaction; and (viii) reassure \u0000tutors that the apparent intrusiveness of the technology is just an initial \u0000impression.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114886516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Westerman, D. Davies, A. Glendon, R. Stammers, G. Matthews
{"title":"Age and cognitive ability as predictors of computerized information retrieval","authors":"S. Westerman, D. Davies, A. Glendon, R. Stammers, G. Matthews","doi":"10.1080/01449299508914650","DOIUrl":"https://doi.org/10.1080/01449299508914650","url":null,"abstract":"Abstract This paper presents an empirical investigation of age and cognitive ability as predictors of computerized information retrieval. Upon the basis of age-related changes in cognitive ability, hypotheses were generated relating to the effects of database structure (linear, hierarchical, or network) and node selection method (explicit or embedded menu). In keeping with previous research in other areas of human-computer interaction, there was a significant main effect of age, with older subjects performing more slowly. However, interactive effects of ‘question block’ indicated that older subjects were at a particular disadvantage in the early stages of task performance. Age differences in processing speed and/or psychomotor skill appeared to be a particularly important factor. Whilst the effects of cognitive ability were generally weak, spatial memory and logical reasoning scores were negatively correlated with information retrieval response times. Although interactions were not significant, trends in ...","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"20 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114026802","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Excellent software professionals: experience, work activities, and perception by peers","authors":"S. Sonnentag","doi":"10.1080/01449299508914648","DOIUrl":"https://doi.org/10.1080/01449299508914648","url":null,"abstract":"Abstract This paper reports findings of a field study examining expertise in 29 software development projects. Using a peer nomination method, 33 out of 200 subjects were characterized as excellent software professionals. Excellent software professionals are described as having high technical and computational knowledge, a high level of social skills, and as using a method-oriented working style. They have a broader, not longer professional experience than do their colleagues. Excellent and average software professionals do not differ with respect to time spent on typical software development activities such as design, coding, or testing, but excellent software professionals are more often engaged in review meetings and consultations than are other team members.","PeriodicalId":280506,"journal":{"name":"Behav. Inf. Technol.","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116885879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}