Journal of the Korea society of IT services最新文献_第5页

The Study on a Notification Service for Preventing Accidents Using an Analysis for Stress of Enlisted Men in Korean Army 基于我军士兵应激分析的事故预防通知服务研究

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.255

Hoseok Moon, Yooshin Im

引用次数: 1

A Study on Mobile Application Advertising Users' Perceived Perception and Service Recovery 移动应用广告用户感知感知与服务恢复研究

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.269

M. Kang, Yong-Shou Chi, Sung-Jin Lim, Kyeong-Seok Han

{"title":"A Study on Mobile Application Advertising Users' Perceived Perception and Service Recovery","authors":"M. Kang, Yong-Shou Chi, Sung-Jin Lim, Kyeong-Seok Han","doi":"10.9716/KITS.2016.15.1.269","DOIUrl":"https://doi.org/10.9716/KITS.2016.15.1.269","url":null,"abstract":"In general, service failure occurs inevitably and the customers who experienced the greater dissatisfaction have the higher expectations of service recovery. However, most of the previous studies have focused on the evaluation and risk factors of pre-service quality. Thus, this study is contrary to the numerous previous studies and focus on the effectiveness of mobile application advertisement users` perceived perception on service recovery after service fails. A research model presented in this study is based on the Equity Theory and deeply evaluated the effectiveness of Distributive Justice, Interactional Justice, and Authenticity Relevance on Service Recovery. The survey of this study was conducted among 286 users who have experienced a services recovery of mobile application advertising. As a result, among all the factors of users of mobile application advertising, Distributive Justice, Interactive Justice, and Relevance have a positive impact to Satisfaction. In addition, Distributive Justice, Authenticity and Satisfaction also have a positive impact to Trust. Ultimately, Satisfaction and Trust have a positive impact to Service Recovery. The results of this study are expected as a reference for presenting a new business model for mobile application advertising industry, reducing business risk and enriching the related researches.","PeriodicalId":272384,"journal":{"name":"Journal of the Korea society of IT services","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130180226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Recognition Method for Korean Spatial Background in Historical Novels 历史小说中朝鲜族空间背景的识别方法

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.245

Seo-Hee Kim, Seung-Hoon Kim

{"title":"A Recognition Method for Korean Spatial Background in Historical Novels","authors":"Seo-Hee Kim, Seung-Hoon Kim","doi":"10.9716/KITS.2016.15.1.245","DOIUrl":"https://doi.org/10.9716/KITS.2016.15.1.245","url":null,"abstract":"Abstract Submitted：February 1, 2016 1 st Revision：March 6, 2016 Accepted：March 10, 2016*본 연구는 문화체육관광부 및 한국콘텐츠진흥원의 2015년도 문화 콘텐츠산업기술지원사업(자유공모)의 연구결과로 수행되었음.** 단국대학교 대학원 컴퓨터학과 석사과정*** 단국대학교 응용컴퓨터공학과 교수, 교신저자Background in a novel is most important elements with character s and events, and means time, place and situation that characters appeared. Among the background, spatial backgro und can help conveys topic of a novel. So, it may be helpful for choosing a novel that readers want to read. In t his paper, we are targeting Korean historical novels. In case of English text, It can be recognize spatial background easily because it use upper and lower case and words used with the spatial information such as Bank, University and City. But, in case Korean text, it is difficult to recognize that spatial background because there is few information about usage of letter. In the previous studies, they use machine learning or dictionaries and rules to recognize about s patial information in text such as news and text messages. In this paper, we build a nation dictionaries that re fer to information such as 'Korean history' and 'Google maps.' We Also propose a method for recognizing spatial backgro und based on patterns of postposition in Korean sentences comparing to previous works. We are grasp using of po stposition with spatial background because Korean characteristics. And we propose a method based on result of mor pheme analyze and frequency in a novel text for raising accuracy about recognizing spatial background. The reco gnized spatial background can help readers to grasp the atmosphere of a novel and to understand the events and atmo sphere through recognition of the spatial background of the scene that characters appeared.","PeriodicalId":272384,"journal":{"name":"Journal of the Korea society of IT services","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132767208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Effect of Individual's Flow and Stress on Subjective Well-being in Social Network Services 社会网络服务中个体流动与压力对主观幸福感的影响

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.211

Joon Koh, Sung-jun Lee, Liguo Lou

引用次数: 0

The Effect of Consumer Characteristics on Exploratory Information Search and Information Use Behavior 消费者特征对探索性信息搜索和信息使用行为的影响

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.019

Ah-reum Kim, Hyunjeong Kang

{"title":"The Effect of Consumer Characteristics on Exploratory Information Search and Information Use Behavior","authors":"Ah-reum Kim, Hyunjeong Kang","doi":"10.9716/KITS.2016.15.1.019","DOIUrl":"https://doi.org/10.9716/KITS.2016.15.1.019","url":null,"abstract":"Submitted:October 26, 2015 1 st Revision:February 14, 2016 Accepted:February 16, 2016 * 본 연구는 홍익대학교 학술연구진흥비와 2014년 대한민국 교육부와 한국연구재단(NRF-2014S1A5A2A01013756)의 지원을 받아 수행되었습니다. ** 홍익대학교 경영대학, 주저자 *** 홍익대학교 경영대학, 교신저자 Advance of the Internet environment is applied not only to information search but also to the area of consumption behavior. Current research analyzes online use behavior and online information search of consumers in terms of users’ perception. With the result of the research, it is noticed that promotion focus brings broader variation of information use behavior, and utilitarian value has a beneficial impact on the online exploratory information search. In addition, it is revealed that the more exploratory the information search is, the wider the range of online shopping information search is. Finally, people who have utilitarian shopping value showed more exploratory behavior in online search, especially for the search of informational products, than those who have hedonic shopping value. Present research is believed to improve practical influence of consumers’ personality on online use behavior when customers purchase search products online. As a result, it would contribute to consumer research and marketing held online. Keyword:Promotion Focus, Utilitarian Value, Hedonic Value, Information Goods, Exploratory Search, Information Search, Information Use Behavior 韓國IT서비스學會誌第15卷第1號 2016年 3月, pp.19-37 20 Ah-Reum Kim.Hyunjeong Kang","PeriodicalId":272384,"journal":{"name":"Journal of the Korea society of IT services","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131665930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploiting Group Social Capital in Systems Development Projects 在系统开发项目中利用群体社会资本

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.131

Jun-gi Park, Seyoon Lee, G. Lim, Jungwoo Lee

引用次数: 0

A Method of Predicting Service Time Based on Voice of Customer Data 基于客户语音数据的服务时间预测方法

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.197

Jeonghun Kim, O. Kwon

{"title":"A Method of Predicting Service Time Based on Voice of Customer Data","authors":"Jeonghun Kim, O. Kwon","doi":"10.9716/KITS.2016.15.1.197","DOIUrl":"https://doi.org/10.9716/KITS.2016.15.1.197","url":null,"abstract":"With the advent of text analytics, VOC (Voice of Customer) data become an important resource which provides the managers and marketing practitioners with consumer’s veiled opinion and requirements. In other words, making relevant use of VOC data potentially improves the customer responsiveness and satisfaction, each of which eventually improves business performance. However, unstructured data set such as customers’ complaints in VOC data have seldom used in marketing practices such as predicting service time as an index of service quality. Because the VOC data which contains unstructured data is too complicated form. Also that needs convert unstructured data from structure data which difficult process. Hence, this study aims to propose a prediction model to improve the estimation accuracy of the level of customer satisfaction by combining unstructured from textmining with structured data features in VOC. Also the relationship between the unstructured, structured data and service processing time through the regression analysis. Text mining techniques, sentiment analysis, keyword extraction, classification algorithms, decision tree and multiple regression are considered and compared. For the experiment, we used actual VOC data in a company.","PeriodicalId":272384,"journal":{"name":"Journal of the Korea society of IT services","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114881818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Conceptual Typology for Platform Service Ecosystems 平台服务生态系统的概念类型

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.299

Do-hoon Kim

{"title":"Conceptual Typology for Platform Service Ecosystems","authors":"Do-hoon Kim","doi":"10.9716/KITS.2016.15.1.299","DOIUrl":"https://doi.org/10.9716/KITS.2016.15.1.299","url":null,"abstract":"Submitted:April 26, 2015 1 st Revision:December 6, 2015 Accepted:December 10, 2015 * 경희대학교 경영대학 교수 This study first introduces platform services and their business models. On the basis of the concepts of business ecosystem, we present a framework for distinguishing types of the platform service business models. Two key characteristics of business ecosystems ecosystem configuration and value production process are employed as fundamental dimensions for constructing typology. In particular, we also present the notion of value ecosystem, where not a single platform provider but a federation of platforms constitutes a virtual platform and completes a service system. The value ecosystem represents two distinct types of platform service business models : meta-platform ecosystem and platform coalition ecosystem. They show different governance structure in the platform federation and service flows across the ecosystem. We present detailed analyses of these two value ecosystems focusing on relevant cases of e-payment FinTech : Apple Pay as an example of meta-platform and Kakao Pay for platform coalition. Our conceptual typology contributes to platforms’ proper strategy formulation and presents policy implications to, for example, platform neutrality. Keyword:Platform, Business Ecosystem, Value Production Process, Value Ecosystem, MetaPlatform, Platform Coalition, FinTech Case Study 韓國IT서비스學會誌第15卷第1號 2016年 3月, pp.299-319","PeriodicalId":272384,"journal":{"name":"Journal of the Korea society of IT services","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123832214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Study of the Competitive Factors of ICT Venture and SMEs in the Global Digital Ecosystem 全球数字生态系统中ICT风险投资与中小企业竞争因素研究

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.001

Kae Soo Lee, Heon-Deok Yoon

{"title":"A Study of the Competitive Factors of ICT Venture and SMEs in the Global Digital Ecosystem","authors":"Kae Soo Lee, Heon-Deok Yoon","doi":"10.9716/KITS.2016.15.1.001","DOIUrl":"https://doi.org/10.9716/KITS.2016.15.1.001","url":null,"abstract":"Recently, in the bio-field success stories of ventures through a biosimilar technology is being excavated. but the growth of ICT industry has been stagnant since reaching a boom in the dissemination of early high-speed internet in 2000s. The purpose of this study is to explore the factors of change of business model and business strategy of ICT ventures and SMEs with the evolution of the digital ecosystem, and to drive the factors to be competitive on the global value chain. The researcher selected an entreprenuership, market-innovation orientation, technology-innovation orientation, and Administration-innovation orientation as internal factors influencing the global competence and healthiness of the ecosystem as external factors. The researcher applied samples of 94 ICT Venture and SMEs to a research model, and adopted 5 hypotheses. The researcher believes that only a few hypotheses were adopted because it takes time for overall innovation orientation of ICT Venture and SMEs to result in the real global competence as the their innovation orientation is still on the level of domestic market. And the researcher also thinks that only healthiness of the ecosystem affected management performances because the companies’ performances of the last 3 years were so weak that the correlation between innovation orientation of each company and the performances were not big enough.","PeriodicalId":272384,"journal":{"name":"Journal of the Korea society of IT services","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124135716","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

An Analysis of the Effects of Knowledge Complementarities on the Performance of Information System Audit : A Perspective of the Resident Audit in the Project Office 知识互补性对信息系统审计绩效的影响分析——以项目部驻地审计为例

Journal of the Korea society of IT services Pub Date : 2016-03-31 DOI: 10.9716/KITS.2016.15.1.113

J. Jang, C. Kim

{"title":"An Analysis of the Effects of Knowledge Complementarities on the Performance of Information System Audit : A Perspective of the Resident Audit in the Project Office","authors":"J. Jang, C. Kim","doi":"10.9716/KITS.2016.15.1.113","DOIUrl":"https://doi.org/10.9716/KITS.2016.15.1.113","url":null,"abstract":"An Abstract Recently, as Information System projects tend to be more complex, the importance of Information System Audit increases. In the same context, the need for the resident IS Audit also increases, which is supposed to deal with the possible risks and urgent issues by providing the appropriate support and timely coordination during IS project. Basically, for the effective IS Audit, the IS audit team members should be able to understand such a business context as work characteristics, business knowledge, goals, and culture of the organization. The audit team members should also be able to share the various knowledge of Information Technology and audit procedure with the owner of the project. Especially, for the resident audit, it is more important to fill the gaps in expertise between project owner and audit team. However, any studies on the need of common knowledge base (knowledge complementarities) in the IS audit have not been done so far. The purpose of this study is to analyze whether the knowledge complementarity based on inter-organizational communication between the project owner and audit team members makes an effect on the fidelity and performance of IS audit. In order to do this, the relationship among inter-organizational communication and knowledge complementarity, the fidelity of IS audit service, and performance of IS audit has been analyzed, using Structural Equation Model. The result shows that all the relationship is significant, which means that knowledge complementarity between the two different interest groups should be an effective factor on the fidelity and performance of IS audit. This result implies that, for better quality of IS Audit service, how to acquire the knowledge complementarity between the project owner and Audit team should be considered seriously as well as systematically in the process of IS Audit. IT","PeriodicalId":272384,"journal":{"name":"Journal of the Korea society of IT services","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121306411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0