Consumer Behavior in Tourism and Hospitality最新文献_第6页

Personal prestige through travel? Developing and testing the personal prestige inventory in a tourism context 通过旅行获得个人声望?开发和测试旅游环境下的个人声望清单

Consumer Behavior in Tourism and Hospitality Pub Date : 2023-01-18 DOI: 10.1108/cbth-03-2022-0073

Friedericke Kuhn, Florian Kock, Martin Lohmann

{"title":"Personal prestige through travel? Developing and testing the personal prestige inventory in a tourism context","authors":"Friedericke Kuhn, Florian Kock, Martin Lohmann","doi":"10.1108/cbth-03-2022-0073","DOIUrl":"https://doi.org/10.1108/cbth-03-2022-0073","url":null,"abstract":"Purpose Leisure travel has long been seen as a means of conspicuous consumption in pursuance of personal prestige; yet, there is no empirical evidence that travel affects personal prestige of tourists. The aims of this study are to develop a scale measuring personal prestige and to experimentally test prestige evaluations based on amount of leisure information, tourism participation and different types of leisure. Design/methodology/approach In an experimental online survey, 477 respondents were presented with a manipulated social media profile and asked to evaluate personal prestige of the person on the profile. Findings Results present evidence that representation of travel experience has a positive effect on personal prestige evaluations of tourists. The authors found significant differences in personal prestige depending on experimental variations. Originality/value This study advances methodological approaches towards the study of tourists’ prestige by providing a reliable, multidimensional measurement scale for personal prestige. The findings yielded by subsequent application of the scale in an experimental setting provide empirical evidence that sharing travel experiences has measurable and experimentally testable personal prestige benefits for tourists.","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135394338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Exploring tourists’ experiences when visiting Petra archaeological heritage site: voices from TripAdvisor 探索游客参观佩特拉考古遗址时的体验:来自猫途鹰的声音

Consumer Behavior in Tourism and Hospitality Pub Date : 2023-01-11 DOI: 10.1108/cbth-05-2021-0118

Victor Oluwafemi Olorunsola, M. Saydam, T. Lasisi, Ali Ozturen

{"title":"Exploring tourists’ experiences when visiting Petra archaeological heritage site: voices from TripAdvisor","authors":"Victor Oluwafemi Olorunsola, M. Saydam, T. Lasisi, Ali Ozturen","doi":"10.1108/cbth-05-2021-0118","DOIUrl":"https://doi.org/10.1108/cbth-05-2021-0118","url":null,"abstract":"\u0000Purpose\u0000Archaeological heritage tourism has great potential for development in numerous destinations. However, literature on archaeological heritage tourism is scarce and empirical data are minimal. This paper aims to identify the main themes shared in online reviews by tourists, as well as identify factors known as satisfiers and dissatisfiers based on Herzberg’s two-factor theory among tourists who visited Petra UNESCO heritage site.\u0000\u0000\u0000Design/methodology/approach\u0000The research used content analyses to analyse 1,419 tourist’s online reviews on TripAdvisor. Leximancer software provided computer-assisted qualitative data analysis that pinpoint the dominant themes, after which further qualitative analysis found the main narratives associated with different satisfaction groups.\u0000\u0000\u0000Findings\u0000Successively, seven themes were revealed: entrance, trip, monastery, buildings, animal, carriage and safe. Furthermore, a four-dimensional model was postulated to help understand the components and flow of visitors’ experiences in an archaeological heritage site. In addition, the findings of the study revealed that tourists who scored their experience as 4 (very good) or 5 (excellent) (satisfiers) commonly shared perceptions about architecture, buildings, safe, temples, monasteries, tours, tombs and helpful. Contrarily, reviewers that rated their experience as 1 (terrible) or 2 (poor) (dissatisfiers) shared narratives around concepts such as expensive, animals, carriages, locals and shops.\u0000\u0000\u0000Originality/value\u0000The results offer valuable understandings of cultural heritage tourists’ overall experiences based on TripAdvisor reviews and facilitate the identification of the dominant themes associated with drivers of tourists’ satisfaction/dissatisfaction.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122887908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

Elevating the boutique appeal: generating a sense of place in luxury hospitality through virtual tours 提升精品吸引力:通过虚拟之旅产生一种奢华酒店的感觉

Consumer Behavior in Tourism and Hospitality Pub Date : 2022-12-27 DOI: 10.1108/cbth-05-2022-0121

A. Pohlmann, Franklin Velasco, E. M. Guerra-Leal, Cesar J. Sepulveda

{"title":"Elevating the boutique appeal: generating a sense of place in luxury hospitality through virtual tours","authors":"A. Pohlmann, Franklin Velasco, E. M. Guerra-Leal, Cesar J. Sepulveda","doi":"10.1108/cbth-05-2022-0121","DOIUrl":"https://doi.org/10.1108/cbth-05-2022-0121","url":null,"abstract":"\u0000Purpose\u0000Place identity refers to the combination of physical setting, social interactions, emotions and associated meanings. This research paper aims to broaden knowledge about boutique concepts and to examine the role of advertisement types suited to generate a heightened sense of place for customers. The design and delivery of tangible and intangible components of the boutique service experience are investigated to better understand business-relevant customer outcomes.\u0000\u0000\u0000Design/methodology/approach\u0000An introductory qualitative study explores the key features and managerial relevance of the boutique appeal as a means to communicate personalization and a sense of place. Interviews with managers of a boutique catering service are conducted and thematically analyzed. A quantitative follow-up study examines the effect of the boutique appeal on hotel image, purchase intention and willingness to pay.\u0000\u0000\u0000Findings\u0000A boutique hotel appeal is more attractive to customers (compared to traditional luxury appeals) when it is advertised using visually engaging virtual tours because it augments customers’ sensation of place identity. The mediating psychological mechanism, place identity, represents the essential emotional component evoked by boutique concepts and its positive effect on managerially relevant customer outcomes.\u0000\u0000\u0000Originality/value\u0000This paper provides insight for the design and management of boutique concepts to better shape and predict consumer responses in various luxury hospitality industries. The process by which customers identify with the location where the service is provided, socialize with staff and attach meaning to these settings evokes a sense of place identity, a critical resource in the process of value co-creation.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127126602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A configurational approach to understanding trust in rural tourism accommodation during the COVID-19 pandemic crisis 在2019冠状病毒病大流行危机期间了解乡村旅游住宿信任的配置方法

Consumer Behavior in Tourism and Hospitality Pub Date : 2022-12-15 DOI: 10.1108/cbth-03-2022-0058

J. Pinho, Sónia Nogueira, I. Macedo

{"title":"A configurational approach to understanding trust in rural tourism accommodation during the COVID-19 pandemic crisis","authors":"J. Pinho, Sónia Nogueira, I. Macedo","doi":"10.1108/cbth-03-2022-0058","DOIUrl":"https://doi.org/10.1108/cbth-03-2022-0058","url":null,"abstract":"\u0000Purpose\u0000Consumer trust plays a key role in the development and maintenance of long-term relationships in the tourism sector. This study aims to examine the antecedents of trust in the local accommodation sector, which faced a disruptive period due to the COVID-19 pandemic. It also addresses the trust–loyalty relationship.\u0000\u0000\u0000Design/methodology/approach\u0000A survey was administered to a sample of rural accommodation tourists during the COVID-19 pandemic. A mixed-method approach was used to analyse data; in particular, a PLS-SEM approach was used, followed by a fuzzy-set qualitative comparative analysis (fsQCA).\u0000\u0000\u0000Findings\u0000This study confirms and reinforces the importance of a positive influence of affective evaluation, reputation, perceived security and the destination image on perceived trust. It also demonstrates the impact of trust on loyalty. Using fsQCA, it was found that perceived security is a necessary condition to achieve perceived trust. However, there are multiple paths to achieving high trust.\u0000\u0000\u0000Research limitations/implications\u0000This article provides a practical and theoretical contribution to this phenomenon during the pandemic crisis. This study concludes that implementing specific measures to increase perceived security (e.g. clean and safe seal) was critical to increase trust and loyalty.\u0000\u0000\u0000Practical implications\u0000Although the decrease in visits has had a significant impact on economic activities, the nature of the context, in particular the rural context, proved that the combination of agricultural activities with tourism services offering also revealed to be a promising complementary strategy to help owners and minimize the lack of visitors.\u0000\u0000\u0000Originality/value\u0000This study is one of the earliest to understand trust and its antecedents and trust loyalty during the COVID-19 pandemic.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"150 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115892115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Travel behaviour differences among Indonesian youth in Generations Y and Z: pre-, during and post-travel 印尼Y和Z世代青年的旅行行为差异:旅行前、旅行中和旅行后

Consumer Behavior in Tourism and Hospitality Pub Date : 2022-12-13 DOI: 10.1108/cbth-07-2021-0184

J. Damanik, T. K. Priyambodo, Moh Edi Wibowo, P. Pitanatri, S. S. Wachyuni

{"title":"Travel behaviour differences among Indonesian youth in Generations Y and Z: pre-, during and post-travel","authors":"J. Damanik, T. K. Priyambodo, Moh Edi Wibowo, P. Pitanatri, S. S. Wachyuni","doi":"10.1108/cbth-07-2021-0184","DOIUrl":"https://doi.org/10.1108/cbth-07-2021-0184","url":null,"abstract":"\u0000Purpose\u0000This study aims to explore the differences in the travel behaviour of Indonesian youth of Generations Y and Z in the pre-, during and post-travel stages and their associated use of information and communication technology.\u0000\u0000\u0000Design/methodology/approach\u0000Data were gathered through a questionnaire that was distributed via the internet for six weeks; 569 people provided their full responses. Chi-square tests and linear regression were used for data analysis.\u0000\u0000\u0000Findings\u0000These generations use digital media and word of mouth differently when searching for travel information. The differences are also apparent in the pre-, during and post-travel stages. Generation Z tends to use digital media and share travel experiences through a certain social media platform more frequently than Generation Y.\u0000\u0000\u0000Research limitations/implications\u0000This study covers the travel history prior to and during the COVID-19 pandemic and equalises the situation in these two periods. The number of samples was relatively small to capture the current population of both generations.\u0000\u0000\u0000Practical implications\u0000This study promotes a new understanding of the travel behaviours of the two generations based on the stages of the travel examined. The findings suggest that the travel industry can distinguish between promotional media and types of services to serve each of the generational cohorts more effectively.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this is the first study to reveal differences in travel behaviour between Generations Y and Z in Indonesia.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127381875","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

The influence of social isolation and loneliness on the intention to travel for tourism 社会隔离和孤独感对旅游意愿的影响

Consumer Behavior in Tourism and Hospitality Pub Date : 2022-12-01 DOI: 10.1108/cbth-08-2022-0164

E. Añaña, Gustavo Borges, Jonas Fernando Petry

{"title":"The influence of social isolation and loneliness on the intention to travel for tourism","authors":"E. Añaña, Gustavo Borges, Jonas Fernando Petry","doi":"10.1108/cbth-08-2022-0164","DOIUrl":"https://doi.org/10.1108/cbth-08-2022-0164","url":null,"abstract":"\u0000Purpose\u0000This study aims to evaluate the factors influencing certain negative feelings, such as social isolation disorder and loneliness, on consumers’ intentions to travel for tourism.\u0000\u0000\u0000Design/methodology/approach\u0000This quantitative research used a survey questionnaire composed of eight interval evaluation questions and six demographic variables for the data collection. A total of 290 usable responses were gathered from social networks. The evaluation of the Measurement Model adjustment and the verification of the research hypothesis was done by a structural equations modeling.\u0000\u0000\u0000Findings\u0000The results reveal that social isolation is not a monolithic construction; instead of that, it is a construct formed by two interrelated factors, the social isolation itself, involving the individual and her/his personality, and the social integration, a factor of situational order, referring to the relations of the individual with his reference group. Factors are influenced by the ease/difficulty of the individual, in cultivating relationships with other people and significantly influence the intention to travel for tourism.\u0000\u0000\u0000Practical implications\u0000The study contributes to tourism management by breaking the phenomenon down into two dimensions and evaluating the impact of each of them on consumer attitudes, which should be very useful for the segmentation and positioning of tourism products.\u0000\u0000\u0000Originality/value\u0000Results support the evidence reported by Murphy, who found that people tend to want to make friends, but that this tendency did not appear to be evident about travel and supported Hawthorne’s findings, that the more socially isolated people are, the less they will want to interact with others, demonstrating that social isolation is indeed an inhibitor of social interaction.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132998723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

“A very special song from Queen to you!” The role of music in destination promotional videos “女王给你的一首非常特别的歌!”音乐在目的地宣传片中的作用

Consumer Behavior in Tourism and Hospitality Pub Date : 2022-11-11 DOI: 10.1108/cbth-11-2021-0265

Monica Coronel, A. Irimiás

{"title":"“A very special song from Queen to you!” The role of music in destination promotional videos","authors":"Monica Coronel, A. Irimiás","doi":"10.1108/cbth-11-2021-0265","DOIUrl":"https://doi.org/10.1108/cbth-11-2021-0265","url":null,"abstract":"\u0000Purpose\u0000This study aims to contribute to the discussion on the interplay between music and destination advertising by exploring the roles of music in destination promotional videos (DPVs).\u0000\u0000\u0000Design/methodology/approach\u0000Eight focus group discussions on DPVs about Budapest (Hungary) were assessed through thematic analysis. Individuals’ interactions with and perceptions of advertising can be explored in depth through the former, whereas the latter allowed to identify the roles of music in DPVs.\u0000\u0000\u0000Findings\u0000Results show that music plays a very important role in DPVs in which it acts as a conveyor. Viewers associate a DPV’s musical elements and genre with a destination’s character. Here, the use and remix of traditional music was felt to be controversial because of its ability to communicate cultural identity. The music caught the audience’s attention, elicited emotions in them and made them think about the destination in question. An original music track can make a video memorable.\u0000\u0000\u0000Research limitations/implications\u0000A convenience sample was used with international and Hungarian university students for the focus groups.\u0000\u0000\u0000Practical implications\u0000Music is a powerful conveyor of the particular characteristics of a destination and if the structural elements of music, such as tempo, rhythm and dynamics, are chosen appropriately, tourism marketers can create compelling promotional videos. By recognising that different audiences are attracted by different genres of music, marketers can target specific tourist segments. Furthermore, tourism marketers are advised to ask locals’ opinions about which music best represents their city’s cultural identity.\u0000\u0000\u0000Originality/value\u0000Through an understanding of the important role of music in DPVs, this study provides a novel insight into assessing young people’s cognitive and affective responses to music in promotional videos.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127633030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Influence of cultural background on tourist flow process and outcomes: an empirical study with Chinese-speaking tourists in Japan 文化背景对旅游流过程与结果的影响:基于日本汉语游客的实证研究

Consumer Behavior in Tourism and Hospitality Pub Date : 2022-11-09 DOI: 10.1108/cbth-09-2021-0206

Yunian Pang, Yang Li, Liang Zhao

{"title":"Influence of cultural background on tourist flow process and outcomes: an empirical study with Chinese-speaking tourists in Japan","authors":"Yunian Pang, Yang Li, Liang Zhao","doi":"10.1108/cbth-09-2021-0206","DOIUrl":"https://doi.org/10.1108/cbth-09-2021-0206","url":null,"abstract":"\u0000Purpose\u0000This paper aims to fill a research gap on whether cultural background (Eastern or Western) influences tourist flow experiences and outcomes with Chinese-speaking tourists.\u0000\u0000\u0000Design/methodology/approach\u0000The authors conducted flow-aware, guided cultural tours in Kyoto, Japan, from March 2019 to February 2020. Tourists visited the same spots on the same route with the same guide to avoid discrepancies stemming from experiencing different tours with different guides. Professional photoshoots were conducted to study the flow experience under high challenges. Participants were Chinese-speaking tourists worldwide. The guide spoke in Chinese to minimise language bias. Participants were asked to complete an anonymous questionnaire within one week of the tours.\u0000\u0000\u0000Findings\u0000The authors received 191 valid responses. Those from the Eastern regions showed significantly lower flow states and outcomes than their counterparts from the Western regions under high challenges, whereas this phenomenon was not observed under low challenges. A positive correlation between the flow state and outcomes was observed in both regional groups.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this is the first study to apply flow theory to guided cultural tours with Chinese-speaking tourists from different cultural backgrounds. It was found that those from the Eastern regions can have flow experience and good outcomes in guided tours, although they may require a lower level of challenge. A managerial implication is that cultural tours should be designed considering the balance between challenges and tourists’ cultural background to optimise their flow experiences and outcomes.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"115 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116589776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Hospitality enterprises’ revival through crowdfunding: a cross-country study 酒店企业通过众筹复兴:一项跨国研究

Consumer Behavior in Tourism and Hospitality Pub Date : 2022-11-08 DOI: 10.1108/cbth-09-2021-0213

H. Baber, Haywantee Ramkissoon, I. Salem, V. Ghasemi, Z. H. Munim

{"title":"Hospitality enterprises’ revival through crowdfunding: a cross-country study","authors":"H. Baber, Haywantee Ramkissoon, I. Salem, V. Ghasemi, Z. H. Munim","doi":"10.1108/cbth-09-2021-0213","DOIUrl":"https://doi.org/10.1108/cbth-09-2021-0213","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to suggest a reward-based crowdfunding approach and test customers’ financial contribution behaviour (FCB) as a fundraising strategy for hospitality enterprises.\u0000\u0000\u0000Design/methodology/approach\u0000To investigate this initiative, a conceptual model motivated by the theory of planned behaviour, integrating economic, emotional, social and altruistic values, perceived risk and electronic word of mouth has been considered. Partial least square structural equation modelling is applied to test the model. Data was collected from 263 respondents across three regions – Europe, Asia and Middle East and North Africa (MENA).\u0000\u0000\u0000Findings\u0000Findings revealed that attitude, self-efficacy and subjective norm of the customers positively influence their financial contribution intention. Further, Asian customers demonstrate significantly higher FCB in comparison to MENA.\u0000\u0000\u0000Research limitations/implications\u0000This study will be helpful for the hospitality players to raise the funds during the crisis and survive to pay the reward back to the customers. This study will be helpful to the crowdfunding platforms to understand the factors which influence the contribution behaviour.\u0000\u0000\u0000Practical implications\u0000The results of this study can encourage hoteliers and other hospitality players looking to approach their funding needs through crowdfunding by providing them a guide to maximise their possibility and level of success.\u0000\u0000\u0000Originality/value\u0000Hospitality businesses demand new approaches and strategies to keep operating during COVID-19 and post-COVID-19 time. This research is original to provide insights into customer contribution intentions during COVID-19.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128457905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Getting back to human touch: habit and change decisions during mobile device intermediations at events 回到人性化:活动中移动设备中介的习惯和改变决策

Consumer Behavior in Tourism and Hospitality Pub Date : 2022-10-25 DOI: 10.1108/cbth-03-2022-0051

Annamarie D. Sisson, Elizabeth A. Whalen

{"title":"Getting back to human touch: habit and change decisions during mobile device intermediations at events","authors":"Annamarie D. Sisson, Elizabeth A. Whalen","doi":"10.1108/cbth-03-2022-0051","DOIUrl":"https://doi.org/10.1108/cbth-03-2022-0051","url":null,"abstract":"\u0000Purpose\u0000As mobile device use in the events industry increases worldwide, an essential component for successful events is creating a unique experience. One way to enhance entertainer and attendee experience is by offering a phone-free space to enjoy an event. This study aims to examine mobile device habits and attendee willingness to adopt a mobile locking mechanism product at events and festivals.\u0000\u0000\u0000Design/methodology/approach\u0000Analysis of variance and regression analyses were used to test the research questions using data collected from 299 attendees recruited through an online research company.\u0000\u0000\u0000Findings\u0000Results reveal that mobile device habits are significantly related to the adoption of the phone locking product at events.\u0000\u0000\u0000Practical implications\u0000This study provides contributions to event planners to offer distraction-free settings that provide an overall escapist experience for attendees.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this study is among the first to empirically examine the role of mobile device habits and willingness to adopt a phone-locking device with event attendees.\u0000","PeriodicalId":271272,"journal":{"name":"Consumer Behavior in Tourism and Hospitality","volume":" 27","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120935005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0