{"title":"Enabling New Public Service Paradigms on Social Media Platforms: A \"Social AHP\" Model for Citizen-to-Citizen Services","authors":"Arbi Chouikh, A. Ojo","doi":"10.1145/2912160.2912235","DOIUrl":"https://doi.org/10.1145/2912160.2912235","url":null,"abstract":"This work considers the Citizen-to-Citizen (C2C) service interaction, and shows how it could be implemented using a set of identified affordances and a decision model that considers social attributes. Specifically, we adapt the Analytic Hierarchy Process (AHP) to consider social attributes in choosing appropriate service provider for a C2C service request. In our opinion, insights from this work should help in moving Government Social Media policies towards the use of social media platforms for implementing C2C and other emerging services like C2G services.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130176946","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","authors":"Yushim Kim, Monica Liu","doi":"10.1145/2912160","DOIUrl":"https://doi.org/10.1145/2912160","url":null,"abstract":"","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125753629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Debopriya Ghosh, Soon Ae Chun, Basit Shafiq, N. Adam
{"title":"Big Data-based Smart City Platform: Real-Time Crime Analysis","authors":"Debopriya Ghosh, Soon Ae Chun, Basit Shafiq, N. Adam","doi":"10.1145/2912160.2912205","DOIUrl":"https://doi.org/10.1145/2912160.2912205","url":null,"abstract":"One of the challenges governments and communities face to achieve smart city goals is dealing with enormous amount of data available - sensors, devices, social media, Web activities and commerce, tracking devices, all generate enormous amount of data, so called Big Data. Our goal is to empower the city government and its citizens to create a safer city by enabling crime and risk analysis of unstructured crime reports, criminal history of suspects, auto-license data, location-specific data, etc. for crime fighting efforts. We present intelligent solutions for Data-based Smart City Platform in Newark, NJ. We used a Machine Learning approach to automate and help crime analysts identify the connected entities and events by collecting, integrating and analyzing diverse data sources to generate alerts and predictions for new knowledge and insights that lead to better decision making and optimized actions.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127735780","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Alexandre França, Rejane Figueiredo, Elaine Venson, W. P. D. Silva
{"title":"Storytelling on the implementation of a Decentralized Model for Software Development in a Brazilian Government Body","authors":"Alexandre França, Rejane Figueiredo, Elaine Venson, W. P. D. Silva","doi":"10.1145/2912160.2912201","DOIUrl":"https://doi.org/10.1145/2912160.2912201","url":null,"abstract":"The ability to learn is one of the great challenges faced by organizations. The choice of data and information elements in a process of learning is vital for the process that will build the communication and formation of knowledge. The purpose of the article was to write a learning history about the creation and implementation of a Decentralized Model of Software Development and the incorporation of derived tools of this model in the portfolio solutions of a public organization, in order to increase the level of maturity of IT governance. A case study was used as a research method with mixed techniques, such as bibliographic review, documentary review, interviews, application of questionnaires, and participant observation. A story was written from the account of a group of people involved in the implementation of a Decentralized Development Model at the TCU. As results from project implementation it was possible to observe: an increase in the rate of satisfaction of IT clients with the attention given to their demands; an increase in the response capacity of the IT area; a standardization of the development environment for departmental applications; a reduction of costs for application development; and an increase in security of storage of business information. Also, the production of the story allowed the recording and dissemination, both internally and externally, of the organizational experience, promoting organizational learning.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131914443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
F. H. Priano, Rafael López Armas, Cristina Fajardo Guerra
{"title":"A Model for the Smart Development of Island Territories","authors":"F. H. Priano, Rafael López Armas, Cristina Fajardo Guerra","doi":"10.1145/2912160.2912187","DOIUrl":"https://doi.org/10.1145/2912160.2912187","url":null,"abstract":"Transforming a city into a smart city is a long and complex process. If the aim is to modify large areas (regions / territories), the problem becomes significantly harder. Contrary to what might be expected, combining N smart cities within the same territory will not necessarily lead to a smart region. Although there are several smart-region experiments of an international nature, there is still no benchmark to facilitate this task. One possible reason for this is the varied and specific characteristics of each region. In the case of island territories, this task is made less complex due to the common problems that characterize them. This paper analyzes these characteristics, seeks common patterns and proposes a model for the smart development of island territories in an effort to harmonize and optimize the available resources by providing for smart planning that is more orderly, uniform and efficient.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134269807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Technology Symbolization: Exploring the Political Mechanism of IT Implementation in Local e-Government Projects","authors":"Haibo Tan, Xuejiao Zhao, N. Zhang","doi":"10.1145/2912160.2912196","DOIUrl":"https://doi.org/10.1145/2912160.2912196","url":null,"abstract":"Based on the construction process of the online administrative service system of M City Hall, this paper attempts to probe into the interaction process and the underlying mechanism of information technology and government organizations from micro perspective. It reveals that the implementation of information technology in government organizations is a micro political process with strong practical situational characteristics. Namely, centering on the organization proposition to cope with technology uncertainty, core actors in different levels form basic cognition about information technology, and carry out strategic interaction in complex power relations. In our case study, Due to the motivation of seeking political achievement of the local government leader and strategic interaction behavior between leaders and other followers, the e-Government project is only used as a kind of symbolic display without any practical value in improving the efficiency of government organization. This paper can provide the experience fact for the study of the relationship between technology and organization and provide implications for further theoretical construction.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"53 7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134387483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Analysis of Data Spillage in Korea: Focus on Framework Transition, 1984-2014","authors":"Eunmi Lee, H. Cho, Seo Hwa Jeong","doi":"10.1145/2912160.2912178","DOIUrl":"https://doi.org/10.1145/2912160.2912178","url":null,"abstract":"This article analyses the framework transition of data spillage in Korea from 1984 to 2014. To investigate this transition, newspaper article titles were collected and analyzed. This study adopted the classification, text network analysis (by co-occurrence symmetric matrix), and clustering techniques as part of its social network analysis. Using the definition of network centrality, it found a primary framework, which was divided into periods. As a result of the identified framework shifts, the accessibility of personal information has extended from the public sector to the private sector, and the boundary of data spillage has expanded overseas. Therefore, it is urgent to institutionalize the protection of personal information from a global perspective.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133787906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
D. Cruz, Rodrigo Sandoval-Almazán, C. CarlosA.Patiño
{"title":"Public Works and Infrastructure: Improvement Initiative for Federal Government in Mexico","authors":"D. Cruz, Rodrigo Sandoval-Almazán, C. CarlosA.Patiño","doi":"10.1145/2912160.2912231","DOIUrl":"https://doi.org/10.1145/2912160.2912231","url":null,"abstract":"The Ministry of Communications and Transportation of the Federal Government in Mexico adopted the principles of the Strategy of Opening Government data. So in this poster we describe \"Follow Public Works and Infrastructure\", an initiative for Public Administration, based on a web application that foster transparency, accountability, collaboration, and citizen participation in the Federal Government of Mexico. The application is the result of the commitment of the Ministry of Communications and Transportation with the Open Government Partnership. The application generates better monitoring processes and accountability by allowing citizens make inquiries. Furthermore, facilitates reducing construction time and costs, which generates social benefits and better accountability.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"126 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114573600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modeling the Influence of Government Microblogs and Analyzing its Factors","authors":"Zhang Ling","doi":"10.1145/2912160.2912224","DOIUrl":"https://doi.org/10.1145/2912160.2912224","url":null,"abstract":"Judging by the quantity and quality of followers, we find that there are three levels of influence: following, spreading and interaction, measured by three key indicators respectively, which are the number of followers, the number of reposts and the number of comments. Each level and its indicator are influenced by a series of factors. Based on quantitative and qualitative analysis of typical samples of different types of institutions on Sinamicroblog, we can conduct an initial verification of this theoretical model.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124064241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Assessment on China's Open Government Data Platforms: Framework, Status and Problems","authors":"Lei Zheng, Feng Gao","doi":"10.1145/2912160.2912213","DOIUrl":"https://doi.org/10.1145/2912160.2912213","url":null,"abstract":"The research establishes an assessment framework on government open data initiatives based on China's circumstance and then applies the framework to assess eight open government data initiatives in China. The study finds a number of problems in current open data practices in China. Based on the findings, the study provides relevant policy recommendations for fostering open government data practices in China.","PeriodicalId":270321,"journal":{"name":"Proceedings of the 17th International Digital Government Research Conference on Digital Government Research","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124194849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}