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Assessment of Logistics Capabilities Maturity of Home Healthcare Providers 家庭医疗服务提供者物流能力成熟度评估
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8160-4.CH006
Elena Valentina Gutiérrez, S. Zapata, Juan Sebastián Jaén
{"title":"Assessment of Logistics Capabilities Maturity of Home Healthcare Providers","authors":"Elena Valentina Gutiérrez, S. Zapata, Juan Sebastián Jaén","doi":"10.4018/978-1-5225-8160-4.CH006","DOIUrl":"https://doi.org/10.4018/978-1-5225-8160-4.CH006","url":null,"abstract":"In home healthcare (HHC) services, patients receive coordinated medical care at home based on previous medical prescriptions. Given geographical dispersion of patients and medical staff within an urban area, the design, provision, and control of HHC service delivery imply a set of complex logistics capabilities that impact service quality. Consequently, the maturity of such capabilities is a key factor to guarantee that patients receive the prescribed medical attention, by the right medical staff, at the right time, and at the right place. Thereby, this chapter presents and assessment of the logistics capabilities maturity of HHC providers certified by the Ministry of Health and Social Protection to provide HHC services in the metropolitan area of the second largest city in Colombia. Results show that an average maturity level of 3.2/5.0 for logistics processes, and 4.0/5.0 for service processes, evidence the need to improve service delivery.","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130618549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Strategic Thinking, Planning, and Management Practice in the Arab World 阿拉伯世界的战略思考、规划和管理实践
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8048-5
{"title":"Strategic Thinking, Planning, and Management Practice in the Arab World","authors":"","doi":"10.4018/978-1-5225-8048-5","DOIUrl":"https://doi.org/10.4018/978-1-5225-8048-5","url":null,"abstract":"","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121408250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The Role of Islamic Spirituality in the Management and Leadership Process 伊斯兰精神在管理和领导过程中的作用
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-6892-7
{"title":"The Role of Islamic Spirituality in the Management and Leadership Process","authors":"","doi":"10.4018/978-1-7998-6892-7","DOIUrl":"https://doi.org/10.4018/978-1-7998-6892-7","url":null,"abstract":"","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128804477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Efficacy in Liquefied Petroleum Gas (LPG) Distribution in Urban Environments 液化石油气(LPG)在城市环境中的分布效果
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8160-4.CH005
J. A. Padilla, Juan E. Coz
{"title":"Efficacy in Liquefied Petroleum Gas (LPG) Distribution in Urban Environments","authors":"J. A. Padilla, Juan E. Coz","doi":"10.4018/978-1-5225-8160-4.CH005","DOIUrl":"https://doi.org/10.4018/978-1-5225-8160-4.CH005","url":null,"abstract":"Companies distributing LPG in cities used to have two kinds of customers: gas stations that sell it to final users and commercial consumers that use the gas in their own operations. They have to manage the inventory of gas and the daily schedule of the vehicles that transport the gas to the customers. The objective is to meet customer demand, but they are producing low average vehicle loads and empty vehicle kilometers. The authors present a short-term horizon tactical planning system that includes forecasting of sales in gas stations, lower and upper limits of the daily requirement in each customer, and a binary goal programming that determines the life cycle of each vehicle. The slack of the limits allows meeting a service level in the demands, while working with full loads in the vehicles. The system includes a scheduler for the first day and for each chain. It uses a clustering of customers for each vehicle reducing the GPS time network and a shortest path algorithm to determine the routes to visit each customer. The largest fuel distributor of Peru has implemented the system.","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116944256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Succession Planning on Muslim Family Enterprises 穆斯林家族企业的继任计划
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-6892-7.ch008
M. Nasution, Cut Kesuma Pahlufi, Ku Halim Bin Ku Ariffin
{"title":"Succession Planning on Muslim Family Enterprises","authors":"M. Nasution, Cut Kesuma Pahlufi, Ku Halim Bin Ku Ariffin","doi":"10.4018/978-1-7998-6892-7.ch008","DOIUrl":"https://doi.org/10.4018/978-1-7998-6892-7.ch008","url":null,"abstract":"In Islamic faith and ideology, tremendous emphasis is paid to leadership as an essential instrument for realizing an ideal society which is built on fairness and compassion. Muslims practice the Islamic faith, which Islamic law regulates the faithful's way of life, from moral issues to etiquette and business conduct. Established laws governing the Muslim's behaviour and activities are included in Sharia decisions, and many Islamic teachings deal with business activities. The business etiquettes and rules of succession are contained in Sharia laws. Sharia law offers guidelines on integrity, fairness, risk, fraud, bribery, and kindness in business activities. The family business culture is influenced by the business element of the enterprises, which offers principles, mutual goals, commitment towards a prosperous future, and complimentary relationships between enterprises. The family enterprises are considered in a socio-cultural and religious environment in which the business is operated to gain a greater awareness of leaders' succession and successor development.","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117180515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Crowdsourcing and Knowledge Management in Contemporary Business Environments 当代商业环境中的众包与知识管理
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-4200-1
{"title":"Crowdsourcing and Knowledge Management in Contemporary Business Environments","authors":"","doi":"10.4018/978-1-5225-4200-1","DOIUrl":"https://doi.org/10.4018/978-1-5225-4200-1","url":null,"abstract":"Crowdsourcing and Knowledge Management in Contemporary Business Environments is a collection of innovative research on the methods and applications of crowdsourcing in collaboration, idea implementation, and organizational development. Highlighting a range of topics including data analytics, crowd computing, and open innovation, this book is ideally designed for business managers, business professionals, business and social researchers, graduate-level students, and academicians seeking current research on the mechanisms of knowledge management in crowdsourcing.","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"110 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115743276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Resilience of Urban Infrastructure in Latin American Cities 拉丁美洲城市基础设施韧性研究
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8160-4.CH019
Hugo Alatrista-Salas, Manuel Guillermo Rodríguez-López, Miguel Núñez-del-Prado
{"title":"Resilience of Urban Infrastructure in Latin American Cities","authors":"Hugo Alatrista-Salas, Manuel Guillermo Rodríguez-López, Miguel Núñez-del-Prado","doi":"10.4018/978-1-5225-8160-4.CH019","DOIUrl":"https://doi.org/10.4018/978-1-5225-8160-4.CH019","url":null,"abstract":"Resilience is the capacity of a society or infrastructure to resist, adapt, and recover after being impacted by an extreme event. In this chapter, the authors focus on measuring how much the road infrastructure is able to withstand the appearance of extreme events. An extreme event will be represented by an intentional (e.g., perpetrated attacks) or unintentional (e.g., as result of climate extreme event) damage on the routes or intersections of the road network within a city. To do this, the authors measure the primary characteristics of urban networks in order to understand their morphology (i.e., the way in which they were constructed). Then, they evaluated the resistance capacity of different points of the road networks with three types of attacks: random, directed, and localized. The first results of this study show the fragility of some roads and intersections before the appearance of extreme phenomena. These results can be exploited by those in charge of public management and then converted into policies.","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115747582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Characterization of the Key Actors Involved in Humanitarian Supply Chains at the Local Level From a Theoretical and Academic Perspective 从理论和学术角度描述地方层面人道主义供应链中的关键行为者
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8160-4.CH011
Juan Camilo López-Vargas, Diana María Cárdenas-Aguirre, J. D. Meisel
{"title":"Characterization of the Key Actors Involved in Humanitarian Supply Chains at the Local Level From a Theoretical and Academic Perspective","authors":"Juan Camilo López-Vargas, Diana María Cárdenas-Aguirre, J. D. Meisel","doi":"10.4018/978-1-5225-8160-4.CH011","DOIUrl":"https://doi.org/10.4018/978-1-5225-8160-4.CH011","url":null,"abstract":"The incremental trends in the amount of human and material losses, added to a higher frequency of natural disasters, have generated greater interest from different sectors regarding the processes of disaster management. In this sense, it is recognized that the context of disasters is strongly marked by the high diversity and quantity of actors which seek common or conflicting objectives. The aim of this chapter is to present the actors involved in the humanitarian supply chains (HSC) and to highlight the importance of key local actors involved in disaster preparedness and response, the latter from an inter-sectoral perspective towards the importance implied by the coordination of the key actors in terms of the humanitarian purposes. The discussion developed allows for the inference about the critical role of local actors in disaster management and HSC, as well as several topics for the theoretical development of humanitarian logistics, such as the application of decision tools and information technologies, and the use of sustainability approach for disaster management.","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114661214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Technological Developments in Industry 4.0 for Business Applications 工业4.0的商业应用技术发展
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-4936-9
{"title":"Technological Developments in Industry 4.0 for Business Applications","authors":"","doi":"10.4018/978-1-5225-4936-9","DOIUrl":"https://doi.org/10.4018/978-1-5225-4936-9","url":null,"abstract":"","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126741087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Change Management 变更管理
Advances in Logistics, Operations, and Management Science Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7452-2.CH015
R. Travassos, N. Martins, J. Sousa, R. Mota
{"title":"Change Management","authors":"R. Travassos, N. Martins, J. Sousa, R. Mota","doi":"10.4018/978-1-7998-7452-2.CH015","DOIUrl":"https://doi.org/10.4018/978-1-7998-7452-2.CH015","url":null,"abstract":"The present markets affect organizations by triggering the need for change. However, in addition to flexibility, it is considered the implementation of procedures to alleviate the ‘weather'. So, change management is fundamental in organizations that move in innovative and disruptive environments. The present work seeks to provide a tool that will allow the collection and structuring of the constituent data necessary for the management of new projects/products, creating relevant information to strategic decision makers, stating that the exploratory cycle of the process intends to create organizational knowledge that will 'situate' all team members within the various projects. It will consist of a literary review followed by the presentation of a case study, which can be applied in an SME due to its technical simplicity. The objective is to support the proposal as a promoter of information and knowledge management. The work ends with a critical analysis of the contents, exposure of limitations, and suggestions for possible future work associated with the current theme.","PeriodicalId":258932,"journal":{"name":"Advances in Logistics, Operations, and Management Science","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131564986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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