{"title":"Combining Design Science and User-Centred Methods in M-Government Service Design in Namibia","authors":"Joanna Mehtälä, M. Nieminen","doi":"10.1145/3369457.3369477","DOIUrl":"https://doi.org/10.1145/3369457.3369477","url":null,"abstract":"In Namibia, where a digital divide is prevalent and income inequality rates are high, creating equal opportunities to access government services is important in order to combat the divide. This paper aims to explore how a combination of design science and user-centred design might support the creation of citizen-centric m-government services and the evaluation of their societal impact in the Namibian context. The subject is approached through a practical design challenge: creating prototypes for two mobile services related to identification (one for online ID applications, and another for digital authentication). The results indicate that mobile platforms hold a multitude of opportunities related to making Namibian government services more efficient and approachable. The combined method was found to support citizen-centric design of m-government services by facilitating interaction evaluation and access to societal information despite barriers related to language and a lack of common conceptual terms.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123698719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Hyperconnectedness on Urban HCI: Challenges and Opportunities","authors":"Callum Parker, G. Caldwell, Joel Fredericks","doi":"10.1145/3369457.3369521","DOIUrl":"https://doi.org/10.1145/3369457.3369521","url":null,"abstract":"As digital technology adoption is rapidly increasing, so too are digitally augmented public spaces which are supported by a mass of underlying invisible technologies. While the visible public technologies within them commonly consist of public interactive displays and media façades, personal technologies, such as smartphones and wearables, have also proliferated. The rise of personal technology usage in particular has caused society to shift towards a new paradigm of hyperconnectedness, where people are constantly connected to the internet through their personal devices. Considering this, the role of digital urban interventions (DUI) and their relevance to citizens in hyperconnected societies has become questionable. In this paper, we reflect on traditional forms of DUIs and discuss how they fit into a hyperconnected society, exploring challenges and opportunities. The primary aim of this work is to contribute a roadmap for urban HCI, highlighting the key topics that should see more focus moving forward.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129488613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Soro, M. Brereton, Laurianne Sitbon, Aloha May Hufana Ambe, J. L. Taylor, Cara Wilson
{"title":"Beyond Independence: Enabling Richer Participation through Relational Technologies","authors":"A. Soro, M. Brereton, Laurianne Sitbon, Aloha May Hufana Ambe, J. L. Taylor, Cara Wilson","doi":"10.1145/3369457.3369470","DOIUrl":"https://doi.org/10.1145/3369457.3369470","url":null,"abstract":"From ageing to education, from tourism to shopping, many systems and applications have been proposed that aim to free users from the nuisance of depending on others. In this paper, we problematise independence and argue that when closely scrutinised, the purported aim to independence of many works in the literature appears to be a proxy for a broad range of related values, including agency, dignity, autonomy, freedom of choice, and participation. We unpack and reflect on the tensions and trade-offs that come with the quest for independent life. We explore these issues through two case studies: one on democratising IoT design for older adults; the other on digitally enabling person-centred approaches with people with intellectual disability. We propose that many design and research initiatives would be better served by a focus on the interdependent network of social relations, from family to friends, and the broader community, and on Relational Technologies capable of supporting a fulfilling participation in those networks.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125688624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Plural Navigation: Navigation for a Wholesome Experience","authors":"Apoorva Avadhana","doi":"10.1145/3369457.3369545","DOIUrl":"https://doi.org/10.1145/3369457.3369545","url":null,"abstract":"Navigation Platforms like Google Maps, use objective and generic quantitative data to provide all its users' an optimized path between their intended point A and point B. This paper opens up questions like-- is the primary goal of navigation to reach the destination? If not, then what all are the constituents and parameters of a journey between the A and B? What are the parallels in the offline and online navigation experience? Furthermore, what experiences need to be aided by technology? The paper's focus is on identifying guiding principles for designing navigation experiences.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130918797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Expanding One-Handed Touch Input Vocabulary Using Index Finger on and Above Back-of-Device","authors":"Yusuke Sei, Minto Funakoshi, B. Shizuki","doi":"10.1145/3369457.3369537","DOIUrl":"https://doi.org/10.1145/3369457.3369537","url":null,"abstract":"This paper presents an input method to expand one-handed touch input vocabulary for smartphones using the index finger. To this end, our method combines thumb-based touch input and postures or gestures of the index finger on and above back-of-device. These postures and gestures are detected by three-dimensional directions or movements of the index finger. To enable this detection, users wear a ring-like device on the index finger. Moreover, our method includes a one-handed use detection system. Using this system, our method provides common input vocabulary for two-handed use and expands input vocabulary for one-handed use.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"1979 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130234434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Soojeong Yoo, A. Weatherall, Gail Wong, Sarah Scott, Minal Menezes, Nicholas Wood, Ajit G. Pillai, N. Ahmadpour
{"title":"Clinician perspective on VR Games for Managing Periprocedural Anxiety in Children","authors":"Soojeong Yoo, A. Weatherall, Gail Wong, Sarah Scott, Minal Menezes, Nicholas Wood, Ajit G. Pillai, N. Ahmadpour","doi":"10.1145/3369457.3369522","DOIUrl":"https://doi.org/10.1145/3369457.3369522","url":null,"abstract":"Many children experience periprocedural anxiety (occurring before, during, or immediately after the a medical procedure such as induction of anaesthesia or immunisation) in hospital settings. A number of strategies, such as distraction and focus shifting, are commonly used in medical practice to help paediatric patients manage their anxiety. In recent years, Virtual Reality (VR) has been investigated as a promising tool in hospital settings, particularly through mediating distraction. In this paper, we present the findings from a focus group with four clinicians and attempt to explore key elements inherent in their practice that can be leveraged for designing impactful VR applications for managing periprocedural anxiety in paediatric hospitals. Our contribution is a set of insights relevant to patients, their needs, tailoring of strategies, and future design directions. We benchmark three existing VR applications against our findings to generate potential design opportunities for VR applications.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126638501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"1st Workshop on Human Technologies and Interaction Design in Outer Space: SpaceUX'19","authors":"Katarina Damjanov, A. Lugmayr","doi":"10.1145/3369457.3369552","DOIUrl":"https://doi.org/10.1145/3369457.3369552","url":null,"abstract":"Outer space is steadily evolving as a site of human-computer interactions. With the ongoing investments of state and private companies in space exploration, these interactions and their design are becoming increasingly crucial for the unfolding of our futures on and beyond the globe. Yet outside the Earth, our relations with technologies necessitate situational adjustments, requiring a range of adaptive strategies designed to negotiate the extreme extra-terrestrial. While the domain of human-computer-interaction adopted methods from spaceflight -- the NASA Task Load Index (TLX), for example, in this workshop we especially consider ways in which the setting of outer space provides a testing ground for new forms of designing and performing human-computer interactions. Through a range of examples, we will explore the nuances emerging amidst exchanges between humans, technologies and space environments, and address them from a range of different research perspectives.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116653914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Addressing the Education Gap in Aged Care Technology","authors":"Charlynn Miller, Asheley Jones","doi":"10.1145/3369457.3369518","DOIUrl":"https://doi.org/10.1145/3369457.3369518","url":null,"abstract":"This paper reports on a work-in-progress examining current bodies of literature that identify the absence of technology training for aged care workers in Victoria, Australia. The paper identifies a methodology by which to investigate opportunities to increase the technical abilities of those working with older Australians ensuring that older adults have quality of life and reduced isolation through the use of technology.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124878086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Buzzi, Franca Giugni, Oberdan Parodi, Beatrice Rapisarda, F. Vozzi
{"title":"Designing User Interfaces for a Wellbeing Persuasive App","authors":"M. Buzzi, Franca Giugni, Oberdan Parodi, Beatrice Rapisarda, F. Vozzi","doi":"10.1145/3369457.3369535","DOIUrl":"https://doi.org/10.1145/3369457.3369535","url":null,"abstract":"Wellbeing and prevention are a daily target for an increasing number of people. Food and exercise are the two most important elements contributing to personal wellbeing and disease prevention. This paper describes the participative design process for creating the interfaces of an app designed to help shape healthy behavior in adults with pathologies, highlighting the principles driving the design choices.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"221 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121884868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Seed to Feed: Leveraging HCl and Capitalising on Office Environments to Grow Food","authors":"Geremy Farr-Wharton","doi":"10.1145/3369457.3369462","DOIUrl":"https://doi.org/10.1145/3369457.3369462","url":null,"abstract":"Food security is a global concern, but achieving it faces no shortage of challenges. With the world continuing to urbanise, traditional forms of agriculture are diminishing, driving exploration into alternatives methods of food production. Urban farming is becoming a growing phenomenon with individuals investing in methods, such as WindowFarms, Aquafarms and vertical farms as a means of supplementing their food supply. Applications of alternative growing methods have centred on domestic settings or localised communities, and limited research has explored urban farming methods used in workplaces. This paper presents the findings of four alternative food growing applications within a workplace, to explore the viability of future implementations within similar workplace contexts. The findings from this study can be used to better understand the sociotechnical challenges of growing food in unique urban environments, presenting opportunities for urban farming to occur in a variety of settings that are not limited to domestic applications.","PeriodicalId":258766,"journal":{"name":"Proceedings of the 31st Australian Conference on Human-Computer-Interaction","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134284763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}