{"title":"Emotional Intelligence a Critical Factor in Organizational Performance","authors":"N. Baporikar","doi":"10.4018/ijbsa.2020100102","DOIUrl":"https://doi.org/10.4018/ijbsa.2020100102","url":null,"abstract":"The objective of this study is to understand how employee EI is a critical factor for improved organizational performance. Adopting a qualitative approach with a case study research design, a sample of 40 employees was selected from the organization; data collection was done through a questionnaire after pilot testing. An analysis is done using SPSS, within an interpretative research paradigm using thematic analyses. Findings reflect that understanding and knowledge on EI and its influence on the performance may add value to the organization as employees become aware of the best practices and contribute better for organizational performance. Further, it was also noted that EI is a significant predictor of job and organizational performance only if it is advocated and spearheaded through individual performance classified into the task and contextual performance.","PeriodicalId":244465,"journal":{"name":"International Journal of Business Strategy and Automation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130208169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of Brand Trust and Technology Readiness on the Willingness to Use Autonomous Cars in Brazil","authors":"J. C. Rodrigues, M. Ponchio","doi":"10.4018/ijbsa.2020100104","DOIUrl":"https://doi.org/10.4018/ijbsa.2020100104","url":null,"abstract":"This study sought to analyse whether brand trust and technology readiness influence the willingness to use (WTU) autonomous vehicles (AVs) in Brazil. A survey was applied with potential consumers, and the results, based on 213 respondents, indicated that there is a strong correlation between brand trust and WTU AVs of the same brand as well as between technology readiness and WTU AVs. When confronted through multiple linear regression, brand trust played a more relevant role than technology readiness over WTU AVs for the 11 brands tested. When comparing information technology companies (ITCs) and automobile manufacturers, while the first have a higher level of average brand trust, the preference in WTU AVs rests on traditional automakers. Thus, the results of this study may contribute on how brand managers could explore their brands strengths in regard to consumer's trust when such products become available in the future.","PeriodicalId":244465,"journal":{"name":"International Journal of Business Strategy and Automation","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124028726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"TQM Components as a Source of Competitive Advantage in a Beverage Organization","authors":"Amir Ahmed, F. Ferdousi","doi":"10.4018/ijbsa.2020040103","DOIUrl":"https://doi.org/10.4018/ijbsa.2020040103","url":null,"abstract":"This study reports on a case study of TQM adoption in searching for answers of why and how organizations adopt such approaches to gain competitive advantages within a Bangladeshi beverage company. It focuses organizational approaches to adopt TQM as a strategic option and the subsequent changes in organizational set-up. Moreover, using the resource-based theory, this study explores what TQM components help achieving competitive advantage. Findings reveal that due to the change in customer requirements in respect to tastes and quality; and increased price pressure led the case organization to adopt TQM. The result shows that the case organization has brought a series of changes in adopting TQM including appointing a consultant; encouraging a culture of continuous learning; developing a mechanism of communicating information; involving top management along with the employees in the improvement process; and emphasizing the use of teams. Following the resource-based view, findings show that the adoption of TQM helped the case organization in identifying its capabilities that facilitated the achievement of competitive advantage. The findings may help other organizations to learn lesson from the case organization through the identification of tacit resources that are generated by a TQM initiative.","PeriodicalId":244465,"journal":{"name":"International Journal of Business Strategy and Automation","volume":"368 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115183667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Scheduling Aircraft Ground Handling Operations Under Uncertainty Using Critical Path Analysis and Monte Carlo Simulation","authors":"K. Sheibani","doi":"10.4018/ijbsa.2020010103","DOIUrl":"https://doi.org/10.4018/ijbsa.2020010103","url":null,"abstract":"Aircraft ground handling is an integral part of airline operations. Although ground handling operations usually are straightforward, it could be very complicated in certain situations, such as troubling cargo loading and unloading incidents, weather conditions or improper use of equipment and breakdowns. Ground handlers need to orchestrate a number of activities within a confined area around airplane in a short period of time. Punctuality is important for airlines and resulting increased efficiencies. In this article, scheduling aircraft ground handling operations with uncertain durations using the critical path analysis, the Monte Carlo simulation is considered with the aim of improving aircraft ground services during the turnaround. Having an accurate estimate of aircraft turnaround time considering its type and load, the recourses would be assigned to the ground operations more efficiently. A case study of a long-range wide-body twin-engine jet aircraft is discussed in detail. The results indicate that the proposed method gives improved scheduling relative to the routines observed at a hub airport.","PeriodicalId":244465,"journal":{"name":"International Journal of Business Strategy and Automation","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123028467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}