SIGMIS CPR '04最新文献

{"title":"Professional work and its impact on development of information and communication technology","authors":"A. Johansson","doi":"10.1145/982372.982386","DOIUrl":"https://doi.org/10.1145/982372.982386","url":null,"abstract":"Information and communication technology (ICT) plays a critical role in many organisations of today. In both well-tried systems development methods as well as in recently improved object-oriented methods it is important to support development of ICT so that ICT could be adapted to the actual organisation. The methods provide prescribed and formal ways to perform the systems development. An ethnographical study has been performed in the NU health care organisation in Sweden. Another study is performed as a case study carried out at the Wing of Satenas, an airbase within the Swedish Air Force. The aim of this paper is to describe and analyse the character of professional work and its impact on systems development. Professions consist of special competences and attitudes to the work they are performing. The study of the health care workers and the flight technicians can also point this out.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116807762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An empirical test of the job demand/control model among IT users","authors":"Yide Shen, Michael J. Gallivan","doi":"10.1145/982372.982382","DOIUrl":"https://doi.org/10.1145/982372.982382","url":null,"abstract":"By applying Karasek's Job Demand/Control model, this paper examines the antecedents, moderators and consequences of IT-related workplace stress. While the topic of stress continues to interest IS researchers, there has been a lack of a cumulative tradition, in terms of the specific theoretical frameworks used to understand the problem. Drawing on recent insights about the determinants of workplace stress, our research includes both work stress sources as well as employees' autonomy/ control over their work to anticipate the consequences of stress IT users experience in their work. We examine how users who are assimilating new IT into their work experience the level of work-related demands in their jobs, the level of autonomy/ control they have over their work, and how these relate to outcomes, such as job dissatisfaction and mental health complaints (i.e., symptoms of depression). Our results show that negative consequences are moderated by the amount of autonomy that employees experience in their work.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116862915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An agency theory model of ERP implementation","authors":"Vedabrata Basu, A. Lederer","doi":"10.1145/982372.982375","DOIUrl":"https://doi.org/10.1145/982372.982375","url":null,"abstract":"Enterprise resource planning (ERP) systems are becoming rapidly indispensable in order for large and medium sized organizations to run their operations. Therefore, management needs to know the factors that drive successful ERP implementation, a product of the continuous interaction between the implementation consultants and client firms. Agency theory has been successfully used by different researchers to explain relationships between two parties seeking a common outcome. This paper develops a model of testable propositions for applying agency theory to study the relationship between implementation consultants and client organizations deploying the ERP systems, and to consequently evaluate how the relationship affects the implementation success.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134222289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IT offshoring in the professional media (1999-2003): a social representations analysis","authors":"S. Pawlowski, I. Nenov","doi":"10.1145/982372.982390","DOIUrl":"https://doi.org/10.1145/982372.982390","url":null,"abstract":"The offshore outsourcing of information technology services has been called an 'irreversible megatrend.' Management decisions regarding IT offshoring have major impacts on companies, their IT departments and IT professionals. The dislocation of IT jobs to countries such as India and China has also become a concern as offshore outsourcing continues to ramp up. Management decision-making concerning IT offshoring takes place within a complex and dynamic landscape of issues and options. Organizational actions related to IT offshoring are influenced by the cognitions, or mental models, of the managers making these decisions. The purpose of the research-in-progress study described in this paper is to examine one of the factors expected to influence how senior IT managers (CIOs, CTO's, VPs of IT, etc.) make sense of and assign meaning to IT offshore outsourcing: the IT professional media. Social representations theory will be used to identify and compare 'common sense knowledge' and discourse represented in five periodicals from the IT professional press with high readerships of senior IT managers. The paper presents an overview of social representations theory. Social representations are defined as the shared images and concepts through which we organize our world. The processes of objectification and anchoring in the formation of social representations are described, as well as the structural view of social representations including central core and peripheral elements. The research method for the study is content analysis and correspondence analysis to identify the social representations of IT offshore outsourcing in the professional media for each year from 1999-2003.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133866626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Recruitment is never enough: retention of women and minorities in the IT workplace","authors":"Andrea H. Tapia, Lynette Kvasny","doi":"10.1145/982372.982392","DOIUrl":"https://doi.org/10.1145/982372.982392","url":null,"abstract":"Women, as well as African Americans, Hispanic Americans and Native Americans are represented in the information technology (IT) workforce in percentages that are far lower than their percentages in the population as a whole. While recruiting efforts are crucial for increasing the participation of women and minorities, it is equally important that we retain those already in the IT workforce. Here we present an assessment of the relevant literature addressing retention issues for women and minorities. Some issues that arise from this literature can be applied directly to changes that must take place in the IT workplace such as; the development of gender/race/ethnic appropriate mentors, sponsors or role models in the work environment, the development of involvement of the family and/or community in support of the work environment, the development of a nurturing work environment to offset internalized out-group status, the development of a truly multicultural work environment that values gender/race/ethnic differences, the development of recognition of and assistance with stress from financial issues and social/family obligations, and the eradication of institutional practices that marginalize women and minorities. There is a need to deepen our understanding of retention issues for women and minorities in order to inform intervention strategies. This work addresses this need by providing an in-depth examination of factors affecting attraction, development and especially retention of minorities and women in IS.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131268124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The emotions of systems developers: an empirical study of affective events theory","authors":"T. Shaw","doi":"10.1145/982372.982403","DOIUrl":"https://doi.org/10.1145/982372.982403","url":null,"abstract":"The role of emotions in the workplace has received increasing attention from management theorists in recent years [2], yet information technology (IT) researchers have failed to consider the role of emotions on IT professionals. Many researchers approach IT from a human resources perspective that focuses on job outcomes such as stress, turnover, burnout, and satisfaction [3-6]. This study explores the emotions of IT professionals by addressing the research question: How can emotions help explain the job outcomes of IT workers?Affective Events Theory (AET) forms the theoretical foundation of this study. It argues that job outcomes can result from both affect or judgment-based processing. Attitudes are important in this process, but some outcomes result directly from emotions. Also, emotions are responses to work events that employees experience every day of their work lives. This potentially elevates the mundane events on the job as predictors of job outcomes.The study of AET in the IT domain uses an event-contingent experience sampling method. The subjects are senior-level IS undergraduate students engage in a semester long IS development project for their capstone Information Systems (IS) course. In addition to the daily emotion tracking data, the subjects completed questionnaires describing their levels of stress, burnout, and trust in their teammates. These methods and this theory hold promise in explaining job outcomes in the IT workplace.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129030030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring antecedents of gender equitable outcomes in IT higher education","authors":"Manju K. Ahuja, J. Robinson, S. Herring, C. Ogan","doi":"10.1145/982372.982401","DOIUrl":"https://doi.org/10.1145/982372.982401","url":null,"abstract":"This research-in-progress paper reports on a National Science Foundation funded project aimed at examining ways to engage women and girls in courses of study that will qualify and motivate them for information technology (IT)-related careers. This Information Technology Work Force (ITWF) award provides support to investigate 15 tertiary education programs in information systems, information science, instructional systems technology, and informatics, with computer science programs as a baseline comparison, in five major IT degree-granting institutions. The purpose of the study is to systematically investigate the contribution of organizational culture to student experiences and outcomes, determining factors that favor female success over time.The programs are hypothesized to be differentially responsive to female students due to differences in academic culture, operationalized in terms of the availability of mentorship, role models, peer support networks, grant programs, and other resources at the departmental, university, and disciplinary levels. These measures of organizational culture will be correlated with measures of student outcomes and self-reports of student experiences. Data about students' experiences will be collected through a web-based survey of a sample of 5,000 students, followed by three face-to-face interviews with an estimated 155 students, over-sampling for females, over a two-year period. In addition, faculty, administrators and staff in the study programs will be interviewed by telephone and in person. Student survey data will be collected by April 2004 and analyzed by May 2004.At the conference, we will report preliminary findings based on analysis of data collected from our pilot site (Indiana University).The project will identify encouraging and discouraging factors, and produce comparative statistics, that can be used as a baseline in future research on IT education and gender. Findings can be used to inform programmatic recommendations aimed at moving more women into the IT pipeline through a diverse range of educational programs. To the extent that new IT paradigms such as are taught in schools of information, informatics, education, and business help to create those cultural associations, they can contribute to reducing the persistent gender segregation in academic IT-related programs and thus IT employment.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128368945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Improving software quality: an ethics based approach","authors":"A. Peslak","doi":"10.1145/982372.982408","DOIUrl":"https://doi.org/10.1145/982372.982408","url":null,"abstract":"Software quality in recent years has been plagued by significant quality issues. One of these issues is the rush to market of commercial software. This has resulted in poor quality leading to numerous updates and patches to correct inherent problems and to prevent malicious software attacks from viruses, worms, or other nefarious external hacking. The author believes that poor software quality presents an ethical issue for society. The issue of improvement in software quality is proposed to relate to fundamental ethical issues that need to be addressed by software developers. The author explores various philosophical ethical theories to address this issue including Aristotelian virtue ethics, and Humean virtue ethics, settling on Humean virtue ethics as the most effective approach. The author then proposes changes to industry codes of ethics as well as strengthening of the international software organizations as a social network to support necessary emphasis on proper software quality.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"94 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134204621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perceptions of accuracy: effects on computer attitudes and self-efficacy","authors":"Diane Lending, T. Dillon","doi":"10.1145/982372.982404","DOIUrl":"https://doi.org/10.1145/982372.982404","url":null,"abstract":"With the introduction of any information system into an organization, user attitudes towards the system and self-efficacy (the confidence that the user can use the system) are an important consideration. When patient care systems are introduced into a hospital, hospital workers are rightly concerned about how accurate the records will be in the new system and how the system will affect patient care. In this study, we will investigate whether perceptions of accuracy affect computer attitudes and self-efficacy.In November 2003, we surveyed medical personnel at a regional hospital just prior to the introduction of a patient care system. We hope to better understand the relationships between these concepts.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133790284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An examination of prestigious stigma: the case of the technology geek","authors":"J. Moore, M. Love","doi":"10.1145/982372.982396","DOIUrl":"https://doi.org/10.1145/982372.982396","url":null,"abstract":"The concept of stigma from social psychology traditionally pertains to the plight of individuals possessing \"marks\" such as physical deformities and blindness. In extending the construct to the organizational setting, stigma also encompasses less physical sources of non-normality that are viewed by others with disrespect or disapproval. Along this line, we identify an aspect of stigma that can materialize in work settings that generally does not appear in prior stigma theory. We argue that a stigma may exist that is worn with pride rather than shame, and we refer to this as a \"prestigious stigma.\" As a foundation for our reasoning, we present \"technology geek\" as a prestigious stigma found in organizations. Our theory building focuses on mixed interactions of the stigmatized with others in the organization, positing that prestigiously stigmatized individuals behave in ways that differ from those previously theorized by social psychologists. This effort culminates in a model that extends prior stigma theory and provides insights for practice and future research.","PeriodicalId":243391,"journal":{"name":"SIGMIS CPR '04","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2004-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132948273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}