International Journal of Retail & Distribution Management最新文献

The emotional side of price: reference price as a decision maker in consumer purchase 价格的感性一面：参考价格是消费者购买的决策者

International Journal of Retail & Distribution Management Pub Date : 2024-08-08 DOI: 10.1108/ijrdm-08-2023-0504

Francisco Jesús Guzmán Martínez, Ma. Margarita Orozco Gómez

{"title":"The emotional side of price: reference price as a decision maker in consumer purchase","authors":"Francisco Jesús Guzmán Martínez, Ma. Margarita Orozco Gómez","doi":"10.1108/ijrdm-08-2023-0504","DOIUrl":"https://doi.org/10.1108/ijrdm-08-2023-0504","url":null,"abstract":"PurposeThe objective of this study is to elucidate the influence of reference price on consumers' willingness to buy (WTB). Additionally, the study seeks to investigate the impacts of consumer perceived value (CPV): emotional, social, and monetary levels in relation to reference price and WTB. Furthermore, it aims to identify the moderating effect of product type, distinguishing between hedonic and utilitarian products.Design/methodology/approachData collection was conducted through an anonymous questionnaire survey using a web-based platform called Prolific. The sample consisted of 258 individuals. The study performed experimental studies to assess the connections among variables and used structural equation modeling as well as Hayes' PROCESS macro models 4 and 8.FindingsPresenting reference price alongside regular prices for products significantly enhances WTB. Furthermore, the mediating effect of the CPV exhibited a significant influence, particularly in the emotional and monetary dimensions but not although the social aspect. Additionally, the findings unveiled substantial variations in the mediating effect of CPV when examining hedonic versus utilitarian products.Research limitations/implicationsPresenting reference price alongside regular prices for products significantly enhances WTB. Furthermore, the mediating effect of the CPV exhibited a significant influence, particularly in the emotional and monetary dimensions but not although the social aspect. Additionally, the findings unveiled substantial variations in the mediating effect of CPV when examining hedonic versus utilitarian products.Originality/valueThe study contributes to the literature by integrating emotional values into pricing strategies. Furthermore, the findings provide insight for managers into establishing a consistent method for implementing price display advertisements on the basis of the product type within the retail industry.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"21 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141928734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Avatars’ impacts in retail: a study within regulatory engagement theory 阿凡达对零售业的影响：监管参与理论研究

International Journal of Retail & Distribution Management Pub Date : 2024-06-14 DOI: 10.1108/ijrdm-10-2022-0413

Sihem ben Saad, Fatma Choura

{"title":"Avatars’ impacts in retail: a study within regulatory engagement theory","authors":"Sihem ben Saad, Fatma Choura","doi":"10.1108/ijrdm-10-2022-0413","DOIUrl":"https://doi.org/10.1108/ijrdm-10-2022-0413","url":null,"abstract":"PurposeThis study aims to test the impact of avatars on consumer psychological states, engagement, and purchase intention in the online retail environment with reference to the Regulatory Engagement Theory.Design/methodology/approachOne-factor between-subject experimental design was used to test research hypotheses. Two versions of an experimental merchant website have been designed for the purpose of the study: with and without the avatar. Participants were randomly assigned to experimental conditions and responded to an online questionnaire displayed during the visit. SEM analyses with AMOS 24 and SPSS Macro Conditional Process Analysis for bootstrapping were used to test the hypotheses.FindingsThe results confirm the avatar’s positive impact on perceived enjoyment and immersion, both positively affect consumer engagement and purchase intention. The mediating role of psychological states in the impact of avatars on consumer engagement is also confirmed.Originality/valueThis study advances the interactive marketing literature by focusing on avatars as an emerging interactive technology in the virtual retail context. Unlike previous studies on virtual agents, which primarily focused on their utilitarian role in online customer support, this study investigates how avatars influence consumers' psychological states, engagement, and purchase intention.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"52 41","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141339662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider 消费者对无包装产品分配器的反应：需要考虑的各种买家情况

International Journal of Retail & Distribution Management Pub Date : 2024-06-11 DOI: 10.1108/ijrdm-12-2023-0693

Didier Louis, Fabien Durif, Cindy Lombart, Olga Untilov, Florence Charton-Vachet

{"title":"Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider","authors":"Didier Louis, Fabien Durif, Cindy Lombart, Olga Untilov, Florence Charton-Vachet","doi":"10.1108/ijrdm-12-2023-0693","DOIUrl":"https://doi.org/10.1108/ijrdm-12-2023-0693","url":null,"abstract":"PurposeThis study investigates consumer reactions to dispensers offering solid packaging-free products (e.g. pasta, lentils, cereals) integrated in a delimitated area in a grocery store. More specifically, the research examines the impacts of the overall appeal of packaging-free solid food product dispensers and their perceived ease of use on consumers' intention to use these dispensers and purchase packaging-free products. Moreover, using a set of variables, different buyer profiles are highlighted.Design/methodology/approachThe field study for this research was conducted in a delimitated area (i.e. a shop within a shop) dedicated to solid packaging-free products (e.g. pasta, lentils, cereals) in a university cooperative store in the province of Quebec, Canada. A total of 456 buyers and consumers of packaging-free products from this store took part in the field study and completed our survey.FindingsThis study shows packaging-free dispensers' overall appeal and perceived ease of use to be determinants of consumers' intention to use these dispensers and purchase packaging-free products. The Rebus (response-based procedure for detecting unit segments) method highlights the need to consider three buyer profiles (enthusiastic, pragmatic, and sceptical) with different reactions to the specific dispensers used by retailers for packaging-free products.Originality/valueThis study focuses on buyers' reactions to packaging-free dispensers in stores, during the purchase process, whereas previous ones highlighted the drivers of and barriers to consumer adoption of packaging-free products (before the purchasing process starts). It also points to the need to fine-tune the segmentation of consumers of packaging-free products, which must be based not only on consumers' previous experience or familiarity with these products but also on the integration of their drivers and barriers.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"68 26","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141358266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption 追求华丽：显性奢侈消费的心理动机秘诀

International Journal of Retail & Distribution Management Pub Date : 2024-05-21 DOI: 10.1108/ijrdm-06-2023-0375

Xiaoyu Zhang, Eugene Cheng-Xi Aw, Garry Wei-Han Tan, K. Ooi

{"title":"The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption","authors":"Xiaoyu Zhang, Eugene Cheng-Xi Aw, Garry Wei-Han Tan, K. Ooi","doi":"10.1108/ijrdm-06-2023-0375","DOIUrl":"https://doi.org/10.1108/ijrdm-06-2023-0375","url":null,"abstract":"PurposeThe purpose of the present study is to examine and validate a research model encompassing power distance belief, need for uniqueness, self-monitoring, self-construal, social adjustive attitude, and value-expressive attitude as the causal antecedents for conspicuous luxury consumption.Design/methodology/approachSurvey data was collected from a large consumer panel. The study applied a combinatory partial least squares structural equation modelling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) approach in examining the research hypotheses and proposition.FindingsThe results indicated the effects of power distance belief, need for uniqueness, self-monitoring, and self-construal on social adjustive attitude and value-expressive attitude, which in turn determine conspicuous luxury consumption. In addition, the fsQCA findings revealed three configurations that articulate the complex interactions of the causal antecedents.Originality/valueThis study enriches the literature by providing a comprehensive understanding of the psychological motivation factors that drive conspicuous luxury consumption and assists luxury retailers in developing targeted strategies to appeal to consumers.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"51 14","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141113200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The role of value co-creation on retailer loyalty and omni-channel shopping frequency 价值共创对零售商忠诚度和全渠道购物频率的影响

International Journal of Retail & Distribution Management Pub Date : 2024-05-17 DOI: 10.1108/ijrdm-10-2023-0622

Nur Kesenduran, Işık Özge Yumurtacı Hüseyinoğlu, Gizem Erboz

{"title":"The role of value co-creation on retailer loyalty and omni-channel shopping frequency","authors":"Nur Kesenduran, Işık Özge Yumurtacı Hüseyinoğlu, Gizem Erboz","doi":"10.1108/ijrdm-10-2023-0622","DOIUrl":"https://doi.org/10.1108/ijrdm-10-2023-0622","url":null,"abstract":"PurposeDrawing upon the social network theory (SNT), the aim of this study is to examine the impact of value co-creation (VCC) on retailer loyalty (RL) and omni-channel shopping frequency (OCF) from the consumer perspective.Design/methodology/approachGrounded on SNT, the research focuses on VCC in omni-channel retailing. A paper-based questionnaire was used to examine the role of VCC on OCF and RL, and hypotheses were tested using structural equation modeling (SEM).FindingsThe findings supported the impact of VCC on RL, and in turn, the impact of RL on OCF. However, the results of the analysis reveal that RL has no mediator role between VCC and OCF.Practical implicationsThe study shows the increasing role of VCC on RL, and the important role of RL on OCF. The findings reveal that RL has a significant role for VCC and OCF separately but does not have a mediator role between VCC and OCF. Moreover, the study extends the knowledge on VCC in omni-channel retailing.Originality/valueThe new research model, which was hypothesized from SNT, was validated. In the omni-channel retailing context, the study revealed the consumer perspective on VCC, and also the linkages between VCC, RL and OCF.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"36 23","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140966312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Revealing governance forms: the case of French agrifood platforms 揭示治理形式：法国农业食品平台案例

International Journal of Retail & Distribution Management Pub Date : 2024-05-17 DOI: 10.1108/ijrdm-11-2022-0448

Romane Guillot, Magali Aubert, Anne Mione

{"title":"Revealing governance forms: the case of French agrifood platforms","authors":"Romane Guillot, Magali Aubert, Anne Mione","doi":"10.1108/ijrdm-11-2022-0448","DOIUrl":"https://doi.org/10.1108/ijrdm-11-2022-0448","url":null,"abstract":"PurposeAgrifood platforms are now part of consumption habits. They have emerged in various forms, and we need to describe this diversity to understand better how platforms manage their relationships with farmers. We aim to understand the governance forms of agrifood platforms and consider whether they comply with the principles of transaction cost economics (TCE).Design/methodology/approachBased on a survey of 103 French platform managers, a two-step cluster analysis and ordered logit regressions were applied to test hypotheses derived from the theory.FindingsThe results enable us to propose a refined typology of eight governance forms for the farmer-platform relationship. These different forms can be classified according to a continuum ranging from “market to hierarchy”, conforming to TCE principles. We define a gradient describing how the platforms manage their relations with the farmers through contractual and relational control. We show that specific assets, behavioural uncertainty, and membership in a platform network are associated with more integrated governance forms.Practical implicationsThe article describes the different forms of platform governance and their relevance to market conditions. This clarification is necessary for farmers to elect the more suitable platform and for platform managers to create a new business or improve its efficiency.Originality/valueThis article is the first to offer a detailed typology of agrifood platform governance. It highlights these governance characteristics and their relationship with transaction attributes.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"7 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140965176","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The effect of retail shelf position on private-label brand evaluations 零售货架位置对自有品牌评价的影响

International Journal of Retail & Distribution Management Pub Date : 2024-05-16 DOI: 10.1108/ijrdm-12-2023-0715

M. Tofighi, Bianca Grohmann

{"title":"The effect of retail shelf position on private-label brand evaluations","authors":"M. Tofighi, Bianca Grohmann","doi":"10.1108/ijrdm-12-2023-0715","DOIUrl":"https://doi.org/10.1108/ijrdm-12-2023-0715","url":null,"abstract":"PurposeThis research examines the effects of physical proximity (close vs distant) of retailers’ private label brands (PLBs) relative to national brands (NBs) and brand display orientation (horizontal [brands occupy the same shelf] vs vertical [brands occupy different shelves]) on consumers’ PLB quality perceptions and PLB evaluations.Design/methodology/approachTwo experiments involving real brands in different product categories tested the hypotheses.FindingsA PLB positioned close (vs distant) to a NB is evaluated more favorably and this effect is mediated by increased PLB quality perceptions, but only in a horizontal brand display. In a vertical brand display, a PLB positioned close (vs distant) to a NB is evaluated less favorably and this effect is mediated by decreased PLB quality perceptions.Research limitations/implicationsThe findings suggest that to enhance consumers’ PLB quality perceptions and evaluations, PLBs be positioned next to (rather than on separate shelves) and close to (rather than distant from) NBs in the same product category.Originality/valueAlthough the literature suggests that the best shelf position for PLBs is close to NBs, there is a lack of empirical research on the effects of relative shelf positioning on consumers’ quality perceptions and subsequent PLB evaluations. This research finds that both physical proximity and brand display orientation play an important role.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"56 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140968310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Private label partnerships with retailers: a risk or opportunity for producers? 与零售商的自有品牌合作：生产商的风险还是机遇？

International Journal of Retail & Distribution Management Pub Date : 2024-05-14 DOI: 10.1108/ijrdm-08-2023-0494

E. Beacom, Annmarie Bergin

{"title":"Private label partnerships with retailers: a risk or opportunity for producers?","authors":"E. Beacom, Annmarie Bergin","doi":"10.1108/ijrdm-08-2023-0494","DOIUrl":"https://doi.org/10.1108/ijrdm-08-2023-0494","url":null,"abstract":"PurposeThis study identifies benefits and challenges of PL partnerships, and recommendations to improve the PL partnership process.Design/methodology/approachQualitative data was collected via semi-structured interviews (n = 8) with Irish PL retail buyers (n = 4) and producers (n = 4). Data was coded and thematically analysed.FindingsThree key themes were identified. Theme 1 provides an overview of the benefits of PL partnerships for producers (e.g. volume driven orders, increased efficiencies) and for retailers (e.g. unique products, meeting consumer demand). Theme 2 presents challenges of PL partnerships specific to small and large producers (e.g. small producers may need significant investment to upgrade facilities, while larger producers may require significant volume to justify adaptation of production lines). Challenges common to both (e.g. risks related to short-term contracts, concerns about brand identity) are also discussed. Theme 3 summarised recommendations for successful PL partnerships generally (e.g. setting clear expectations and goals, building rapport and trust), and recommendations specific to producers and buyers specifically (e.g. producers should diversify customers to reduce risk, and retailers should communicate needs and direction).Originality/valueThere is currently limited research on PL partnerships between producers and retailers. This study addresses this gap by identifying key aspects for producers to consider when entering PL partnerships and key aspects for retailers to be aware of to help improve the attractiveness and success of these partnerships.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"19 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140980196","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Understanding store-loyal customers’ mobile channel migration: a trust-transfer perspective 了解忠诚于商店的顾客的移动渠道迁移：信任转移视角

International Journal of Retail & Distribution Management Pub Date : 2024-03-12 DOI: 10.1108/ijrdm-05-2023-0332

Xiaoyong Wei, Anwei Huang, Ruoyi Chen, Jiyue Yang

{"title":"Understanding store-loyal customers’ mobile channel migration: a trust-transfer perspective","authors":"Xiaoyong Wei, Anwei Huang, Ruoyi Chen, Jiyue Yang","doi":"10.1108/ijrdm-05-2023-0332","DOIUrl":"https://doi.org/10.1108/ijrdm-05-2023-0332","url":null,"abstract":"PurposeRetailers have recently leveraged store-loyal customers’ store attachment to maintain customer relationships and motivate patronage intentions. However, the COVID-19 outbreak has driven customer migration from offline to mobile channels. Mobile retail applications (APPs) have been used by numerous retailers to reach their customers. Nonetheless, it has yet to be determined (1) whether store attachment can facilitate (or impede) the adoption of mobile retail APPs and (2) whether store-loyal customers will continue visiting offline stores in the post-pandemic era. To address these questions, we propose a theoretical account using integrated theories on trust transfer and store attachment.Design/methodology/approachWe conducted multi-stage, longitudinal field surveys in two cities of mainland China: Beijing and Guangzhou. From two rounds of data collection, 237 and 103 responses were obtained in March 2022. Hypotheses were tested by partial least squares – structural equation modelling (PLS–SEM).FindingsResults showed that customer trust in an offline retailer can be transferred to the retailer’s mobile APP at the pre-adoption stage, facilitating APP adoption. Notably, store-loyal customers who exhibited a strong attachment to the physical store of a retailer were more inclined to transfer their trust to the mobile APP of the retailer. This occurrence leads to an increased adoption rate, enhanced post-adoption satisfaction and increased inclination to continue (rather than discontinue) usage.Originality/valueThis study is the first to investigate the changes in store-loyal customers' shopping behaviour in the mobile retail era and in the post-COVID-19 pandemic recovery. Our findings elucidate the role of physical store attachment in the trust-transfer mechanism. Furthermore, store attachment may not prevent customers’ channel migration behaviour. Retailers may have to re-consider how to manage channel cannibalisation issues in the post-pandemic recovery.","PeriodicalId":241946,"journal":{"name":"International Journal of Retail & Distribution Management","volume":"7 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140248581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Retraction notice for IJRDM IJRDM 撤稿通知

International Journal of Retail & Distribution Management Pub Date : 2024-02-20 DOI: 10.1108/ijrdm-01-2024-0037

引用次数: 0

International Journal of Retail &amp; Distribution Management最新文献

International Journal of Retail & Distribution Management最新文献