2017 International Conference on Service Systems and Service Management最新文献

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2017 International Conference on Service Systems and Service Management Pub Date : 2022-11-01 DOI: 10.1109/ICME.2007.4284556

June, Jiafu Tang, Jian Chen, Xiaoqiang Cai, Xiang Li

引用次数: 0

Analysis of bullwhip effect and the robustness of supply chain using a hybrid Taguchi and dual response surface method 牛鞭效应与供应链鲁棒性的田口双响应面混合分析

2017 International Conference on Service Systems and Service Management Pub Date : 2017-07-28 DOI: 10.1109/ICSSSM.2017.7996160

L. Tang, Taho Yang, Yizhong Ma, Jianjun Wang

{"title":"Analysis of bullwhip effect and the robustness of supply chain using a hybrid Taguchi and dual response surface method","authors":"L. Tang, Taho Yang, Yizhong Ma, Jianjun Wang","doi":"10.1109/ICSSSM.2017.7996160","DOIUrl":"https://doi.org/10.1109/ICSSSM.2017.7996160","url":null,"abstract":"The purpose of this paper is to quantify the effect of design parameters on the bullwhip effect and dynamic responses produced by a multi-echelon supply chain with different information-sharing strategies. An effective and efficient supply chain strategy should be capable of reducing costs and enhancing customer service level, and should be capable of enhancing the robustness of the supply chain. In this study, the robustness of different supply chain strategies under various uncertain environments is studied using simulated beer game. Firstly, discrete event simulation method is adopted to model supply chain with automatic pipeline inventory and order-based production control system (APIOPBCS). In order to deal with the non-linearity, such as capacity constraints, simulation experiments together with a hybrid Taguchi and dual-response surface method are performed to quantify the impact of a supply chain's design parameters on its dynamic performance. This research gives supply chain managers and designers a practical way to develop a trade-off between inventory cost and customer service level and to take better considerations about information-sharing strategies and bullwhip effect. Future work should develop a multi-response optimization towards robustness performances indicators of supply chain.","PeriodicalId":239892,"journal":{"name":"2017 International Conference on Service Systems and Service Management","volume":"356 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116241476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

A gap analysis framework of IoT-empowered city platform as a service 物联网城市平台即服务的差距分析框架

2017 International Conference on Service Systems and Service Management Pub Date : 2017-06-16 DOI: 10.1109/ICSSSM.2017.7996135

T. Yamakami

引用次数: 0

Multi-objective optimization model for seru production system formation under uncertain condition 不确定条件下血清生产系统形成的多目标优化模型

2017 International Conference on Service Systems and Service Management Pub Date : 2017-06-16 DOI: 10.1109/ICSSSM.2017.7996139

Ye Wang, Jiafu Tang

引用次数: 5

Pricing strategies of differentiated services in a single server system 单服务器系统中差异化服务的定价策略

2017 International Conference on Service Systems and Service Management Pub Date : 2017-06-16 DOI: 10.1109/ICSSSM.2017.7996133

Chunhui Liu, W. Zhou, Yulin Zhou

引用次数: 0

A supply chain traceability system for food safety based on HACCP, blockchain & Internet of things 基于HACCP、区块链和物联网的食品安全供应链溯源系统

2017 International Conference on Service Systems and Service Management Pub Date : 2017-06-16 DOI: 10.1109/ICSSSM.2017.7996119

Feng Tian

{"title":"A supply chain traceability system for food safety based on HACCP, blockchain & Internet of things","authors":"Feng Tian","doi":"10.1109/ICSSSM.2017.7996119","DOIUrl":"https://doi.org/10.1109/ICSSSM.2017.7996119","url":null,"abstract":"In recent times food safety has drawn upsurge of academic and commercial concerns. In supply chain area, with the rapid growth of internet technologies, a lot of emerging technologies have been applied in traceability systems. However, to date, nearly all of these systems are centralized which are monopolistic, asymmetric and opaque that could result in the trust problem, such as fraud, corruption, tampering and falsifying information. Besides, centralized system is vulnerable to collapse, since a single point of breakdown will lead the whole system to be crashed. Today, a new technology called the blockchain which is a ground-breaking innovation in decentralized information technology presents a whole new approach. However, since this technology is still in its early stages, it has some inherent defects, in which scalability become a primary and urgent one when we face the mass data in the real world. In this paper we will build a food supply chain traceability system for real-time food tracing based on HACCP (Hazard Analysis and Critical Control Points), blockchain and Internet of things, which could provide an information platform for all the supply chain members with openness, transparency, neutrality, reliability and security. Furthermore, we introduce a new concept BigchainDB to fill the gap in the decentralized systems at scale. The paper concludes with a description of a use case and the challenges to adopt blockchain technology in the future food supply chain traceability systems are discussed.","PeriodicalId":239892,"journal":{"name":"2017 International Conference on Service Systems and Service Management","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126493062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 571

Study of product-oriented PSS decision-making: Using ERP experiment 面向产品的PSS决策研究:基于ERP实验

2017 International Conference on Service Systems and Service Management Pub Date : 2017-06-16 DOI: 10.1109/ICSSSM.2017.7996127

Meina Zhao, Gang Zhao, Jing Wang, Heng Zhang

{"title":"Study of product-oriented PSS decision-making: Using ERP experiment","authors":"Meina Zhao, Gang Zhao, Jing Wang, Heng Zhang","doi":"10.1109/ICSSSM.2017.7996127","DOIUrl":"https://doi.org/10.1109/ICSSSM.2017.7996127","url":null,"abstract":"The Product-Service System (PSS) has evolved from the manufacturing servitisation, which is an extension of the service component around a product for business activities. A PSS has been described as a manufacturing transition strategy, shifting the business focus from selling physical products only, to selling PSS, which are jointly capable of fulfilling specific client demands'. The change in human brain signals and their event-related potential (ERP) components are observed as a reflection of consumers' emotion and cognition when examining a buying process. The product-service system is able to fulfill user requirements by providing a mix of products and services. Services can improve the competitiveness of PSS, but there is lack of research on the psychological and neural mechanisms of products and service combination value perception. In this experiment, participants were shown PSS that were available for purchase. The ERP components were elicited by product-service systems and distributed over occipital region. This result helps us better understand the cognition are stimulated during the PSS decision making process, and in order to better understand the different perception of physical products and service. Based on the cognitional motivation of the consumer, the ERP component may be an indicators for measuring consumers' perception of PSS, providing a neural view of PSS decision-making.","PeriodicalId":239892,"journal":{"name":"2017 International Conference on Service Systems and Service Management","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126925034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Mathematical model and algorithm for the berth and yard resource allocation at seaports 海港泊位堆场资源配置的数学模型与算法

2017 International Conference on Service Systems and Service Management Pub Date : 2017-06-16 DOI: 10.1109/ICSSSM.2017.7996122

Ming Liu, Zhihui Sun, Xiaoning Zhang

引用次数: 0

Fleet management for Electric Vehicles sharing system under uncertain demand 需求不确定下电动汽车共享系统的车队管理

2017 International Conference on Service Systems and Service Management Pub Date : 2017-06-16 DOI: 10.1109/ICSSSM.2017.7996130

Zihao Jiao, Lun Ran, Lei Guan, Xiaohan Wang, Hongrui Chu

引用次数: 3

Exploring the influencing factors on service recovery satisfaction of group-buying websites 团购网站服务恢复满意度的影响因素探讨

2017 International Conference on Service Systems and Service Management Pub Date : 2017-06-16 DOI: 10.1109/ICSSSM.2017.7996278

Qu Yan, Hu Haiqing

引用次数: 3