International Journal of Health Management and Tourism最新文献

{"title":"INVESTIGATING THE SATISFACTION STATUS OF THE PATIENTS APPLYING TO ERCIYES UNIVERSITY HEALTH ADMINISTRATION AND RESEARCH CENTER TO GET HEALTH TOURISM SERVICE","authors":"Tülin Filik","doi":"10.31201/IJHMT.432467","DOIUrl":"https://doi.org/10.31201/IJHMT.432467","url":null,"abstract":"ABSTRACT                                                                                                                                                                                   Aim : In this study it is aimed to investigate the satisfaction status of the patients applying Erciyes University Health Administration and Research Center (HARC) to get health tourism service in terms of the infrastructure of the institution, employee relations and service quality. Material-method : This descriptive study was conducted on 27 patients applying Erciyes University HARC between the years of 2016 – 2017. The English health tourism questionnaire prepared in the light of literature by the researchers has been conducted to the patients who accepted to participate in the research as data collection tool. The questionnaire included 15 questions about the policlinic/clinic applied, where the patient come from, the gender, age, education level, income level, the reason of arriving the country, the reasons of preferring this hospital and the satisfaction from the institution and staff, and an open-ended question asking for expectations and suggestions. Questionnaires of the pediatric patients were answered by their relatives. Frequency and percentage distributions were calculated in the analysis of the data. Results: 55.6% of the patients are male, 40.7% are over 41 years old, 26.6% are university graduates and incomes of 37.0% are in the range of TL 1501- TL 3000. 74.1% of patients to get health services, 7.4% to visit their relatives and 18.5% of the patient for other reasons came to Turkey. In our study, all of the patients (100%) answered \"I am satisfied with the physicians of the hospital\". Patients have stated that they were pleased mostly with \"Safe country\", \"Hygiene status of the hospital\", \"Being informed about health status\", \"Approach of assistant staff\", \"International quality standards of the hospital\", \"Efforts of the hospital about solving the problems’ ‘Communication with assistant medical staff''. Areas that the satisfaction rate is relatively low (85.2%) were ''Education Quality of the Assistant Health Staff’ ‘The Hospital's Side Services (accommodation, transportation, interpreter ... etc.),\" Short duration of the service that the patient received from the hospital\". Conclusion: In our study, it has been found that there is general satisfaction in terms of the infrastructure of the institution, personnel relations and service quality. 85.2% satisfaction has been detected even in the areas that were relatively less than the satisfaction level ''Education Quality of the Assistant Health Personnel’ ‘The Hospital's Side Services (accommodation, transportation, interpreter ... etc.),\" Shortened service period that the patient took from hospital\". Keywords: Health Tourism, Hospital, Satisfaction","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114243608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The use of Twitter to increase the awareness on health issues: An analysis through Republic of Turkey Ministry of Health Twitter Account","authors":"Elif Esiyok","doi":"10.31201/IJHMT.473076","DOIUrl":"https://doi.org/10.31201/IJHMT.473076","url":null,"abstract":"New media is preffered to use by many different organizations. Governmental organizations is also one of these which uses the tools of new media to communicate with their target audience. From this poing the aim of this research is to explore how the Turkish Ministry of Health use its Twitter account to create an awareness on health issues. Through purposive sampling the Twitter account of the Turkish Ministry of Health is analyzed. Only the public advertisements which are published between 11 July 2018 and 11 October 2018 is chosen. The total numbers of the public ads were 59. The results indicated that Turkish Ministry of Health uses twitter in an effective way to communicate with their audience. The visuals and the messages that they use in their designs are used in a balanced way and they both supports each other. They do not only create an awareness on health issues but also try to empathize the importance of blood donation, vaccines and giving a road to ambulance. So it is possible to say that they also use public advertisements in order to make a change on attitudes. Since new media is an important tool, each organization should use it effectively because its power cannot be underestimated.","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"190 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114029708","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A MODEL PROPOSAL FOR THE DEVELOPMENT OF HEALTH TOURISM IN PAMUKKALE:‘’PAMUKKALE HEALTH FREE ZONE’’","authors":"Müşerref Sedef","doi":"10.31201/IJHMT.428922","DOIUrl":"https://doi.org/10.31201/IJHMT.428922","url":null,"abstract":"Abstract In the early ages, health tourism, which is believed to have begun by moving to cities with medical schools to learn the profession of travels and students who have made medical trips to other places where humans cannot get treatment in their own environment, medical doctors who have proven medical proficiency and natural healing resources, the source has become one of the tourism branches. Health tourism is divided into three main categories: Old and Disabled Tourism, Spa-Wellness Tourism and Medical Tourism. Health tourism; until the 1980s, the wealthy of the underdeveloped countries; high quality and standardized health care services to developed countries as well as travel towards health care has remained. After the 1980s, developed countries have become more and more affordable treatments because of the increased cost and price of health care services, and they have become more and more traveled in less developed countries that produce quality health care. Countries such as Thailand, Singapore, India and Dubai, which are well-regarded for the health tourism potential that has turned towards the underdeveloped countries, have rapidly become health bases by establishing health facilities with international standards and accreditation documents. Today, social security institutions of many developed countries reduce their costs by negotiating with hospitals that produce health services at the same level as their own countries that have international accreditation in underdeveloped countries, and treating their members cheaper. Pamukkale (Pamukkale-Karahayit-Akkoy-Yenicekent-Saraykoy) region, which has six five-star hotels and various accommodation places and 14.000 beds, Pamukkale which is one of the most important natural beauties of the world and the world has thermal water and mud resources, cannot get a share. Pamukkale is also home to the city of Denizli is close to 600 of the health institutions and institutions of our country is one of the highest potential health tourism health. Pamukkale; it has the potential to become an appealing treatment center for health tourists who will spend the rest of their life here after the treatment of the city and the rest of the country, as in the Roman period. Only a small part of the tourists who come to Pamukkale benefit from the Elderly and Handicapped Tourism and Spa-Wellness Tourism, because the medical service cannot be provided with this well-organized, well-organized health service and cannot benefit from the medical tourism services because medical service is not provided in the region. Pamukkale, which entered the list of UNESCO world heritage in its natural / cultural category in 1988, is one of the most recognized and well known trademarks of our country all over the world. The contribution to the health tourism of the region will be limited if the country will benefit from the reputation and brand value of Pamukkale with the construction of health facilities that will produce Elder","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125997988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"DEVELOPMENT OF HEALTH TOURISM IN DIYARBAKIR, TURKEY","authors":"Rojan Gümüş","doi":"10.31201/IJHMT.489522","DOIUrl":"https://doi.org/10.31201/IJHMT.489522","url":null,"abstract":"Health tourism has grown in all over the world but the number of patients coming for health tourism to Turkey is very limited yet. Health tourism is potentially one of the strongest areas of Turkish tourism supply. This study provides a profile of the health tourism sector in Diyarbakir, Turkey. Although tourism officials discuss from different viewpoints that health tourism is one of the strengths of Diyarbakir tourism for future investment, the promotion of city’s qualified health institutions and staff, historical and natural places, and hospitality of citizens is not adequate in creating demand for health tourism. The aim of the study is to investigate the current status of health tourism in Diyarbakir and to make recommendations for future investments and promotional activities in order to increase number of medical tourists. The study is based on data delivered from tourism and health institutions for the years 2015-2018. The current paper reports that in 2016 and 2017 there is a meaningful increase in total tourist and health tourist number visiting Diyarbakir. Most of the patients received health service from private hospitals and came from Iraq. Germany, Syria and Azerbeijan are the countries which other health tourists come from. Foreign patients received healthcare service mostly from cardiology, orthopedics and traumatology clinics. Internal medicine, urology and general surgery are the following most prefferred health services by health tourists.","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128192212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"AN EMPIRICAL ANALYSIS OF CHANGING PERCEPTIONS OF STUDENTS AND PARENTS TOWARDS HOSPITALITY EDUCATION IN ODISHA,INDIA.","authors":"P. Mohanty","doi":"10.31201/ijhmt.431196","DOIUrl":"https://doi.org/10.31201/ijhmt.431196","url":null,"abstract":"In the present competitive era, the education is based on professionalism and technologically oriented. There are different branches of education, out of which hospitality education is now the center stage to be discussed from the many point of view. In the present context compare to other educational programes , hospitality education is much more demanding, as it is skill based and scope is vast and unlimited. And in the recent past the other technological and management based educational programes has drifted away from the next generation students. Hence the hospitality education which is a service oriented education gaining well paced momentum among the students and parents.","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124117711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Health Tourism and An Example of Private Healthcare Solution","authors":"Haluk Özsarı, M. Şeker","doi":"10.31201/IJHMT.435992","DOIUrl":"https://doi.org/10.31201/IJHMT.435992","url":null,"abstract":"Turkey has been one of the popular destinations in world in terms of tourism. Its geographical position, climate and natural resources made it a plausible destination for tourism for several decades. Turkish health care sector attracts international patients both to private and public health facilities. Between 2008 and 2014, roughly 75 % of the patients preferred private hospitals in Turkey. After 2014, there is a decline in total number of international patients in the following years and the percentages of the private institutions starts to decline as well. As of today, Turkey has 46 JCI (Joint Commission International) accredited hospitals and healthcare facilities, making it one of the leading countries in medical tourism. US citizens, by receiving treatment in Turkey can save up to 65 % of their medical costs. Turkish Government has declared in its 10 th Development Plan that Turkey targets to have USD 20 billion income from health tourism by 2023, of which USD 5,6 billion will generated by only medical tourism. One of the private healthcare groups in Turkey, Acibadem Health Group, has implemented an international patient oriented application which helps them to get the best care in Turkey, which is called “Acibadem Health Point”, which helps international patients in every possible step of international healthcare tourism. Acibadem Health Group has regional representative offices in more than 30 countries to provide patients with information about local hospitals, doctors etc., and organizes their visit to their healthcare facilities. They  host almost  30 thousand patients, annually from 5 continents and 47 different countries in 90 different branches and their International Patient Center staffed by a team of 150, providing comprehensive 360 degrees of healthcare services, from scheduling  patients treatment  at Acibadem before arrival to  assisting  their travel back  home.  Sustainable quality approach is indispensable concept in health tourism. We also must rapidly increase the number of best practices in our country such as “health point”. As the level of international healthcare standard increases, the level of satisfaction of foreign patients and user loyalty will also increase. We should never forget that as a health manager.","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123479601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"INVESTIGATION OF THE STUDIES PUBLISHEDON WOS BETWEEN 2013-2017 IN THE FIELD OF HEALTH TOURISM WORLDWIDE","authors":"H. Ulusoy, Sinem Sariçoban, Gizem Ketrez","doi":"10.31201/IJHMT.433478","DOIUrl":"https://doi.org/10.31201/IJHMT.433478","url":null,"abstract":"The aim of this study, is to examine studies searched on WOS in the field of health tourism worldwide in the last five years in terms of different variables. The study's universe is made up of the WOS databases from 2013 to 2017 and includes studies with the words “health tourism”,” medical tourism”,” thermal tourism”, “disabled tourism”, “ elderly tourism”  and “spa-wellness”. Only \"research articles\" were examined. In total 212 articles were identified, of which 160 were reached and examined according to criteria determined by the researchers. In the studies, which is reached as full text, \"Medical Tourism\" was the most commonly used keyword. It was determined that the studies were mostly published in 2015 (45) and English (149) was the commonly preferred language of the studies. It has been found that the studies conducted are mostly written by two authors (43) and the authors of all 160 studies mostly work in departments related to Health, Business Administration and Geography. Studies in the field of health tourism were made mostly in Malaysia (18), Korea (16) and Canada (13), respectively. In the studies examined, focus group interview / deep interview / interview technique (40) was used as a research method. * This paper is an extended version of the study which was presented in 8th International Health Tourism Congress in Aydin, Turkey","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127516830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EFFECTS OF THE URBAN IMAGE ON THE DESTINATION IMAGE IN HEALTH TOURISM: THE CASE OF SIVAS","authors":"Derya Fatma Biçer, Nurperihan Tosun, Burak Sayar, Erkan Sağlik","doi":"10.31201/IJHMT.435705","DOIUrl":"https://doi.org/10.31201/IJHMT.435705","url":null,"abstract":"This study aims to determine the effects of urban image on destination image in terms of health tourism. The population of this research, which is designed as a descriptive and cross-sectional type, consists of people over 18 years of age living in Sivas province center. 387 people were included in the sample of the study, and 387 people were reached. Survey method was used as data collection tool. The questionnaire consists of three parts; urban ​​image scale, destination image scale and questionnaire form designed to measure the introductory information of the participants. The data were evaluated using SPSS 21 statistical analyses, correlation and regression analyses. 51% of the participants are male, 33.1% are public employees, 58.7% have bachelor’s degree and 19.9% ​​have 1604-2000 ₺ monthly income. 75.6% of the participants stated that they have gone to the thermal center before, and 43.6% reported that the purpose of the trip to the thermal resort was vacation. The perceptions of urban image and destination image of the participants were found to be above the average. According to the correlation analysis, there is a positively moderate correlation between urban image and destination image. The result of regression analysis is that the urban image influences the image of the region.","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134045926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Health Tourism Education: The Case of Turkey and the World","authors":"H. Ulusoy, Nurperihan Tosun, Büşra Akkum","doi":"10.31201/IJHMT.435707","DOIUrl":"https://doi.org/10.31201/IJHMT.435707","url":null,"abstract":"The aim of this study is to investigate the university training programs that train professional manpower in the field of health tourism in Turkey and in the world. The study is descriptive and cross-sectional type. Data were collected from the web pages of the universities on February 1-25, 2018. The curriculum content of programs was investigated in terms of the credits of the courses, the process of the programs, the education fees, the language of education and the universities and institutions to which they are affiliated. There are five programs in the field of health tourism, with 3 masters without thesis and 2 masters with thesis. There is no doctoral program and also BSc program in Turkey. There are two programs that associate degree which is called as health tourism management. In the study, in total 12 country and 25 programs were examined. Three of them are doctoral, nine are masters, 11 are BSc degree and three are associate degree level. Considering that health tourism is one of the high value added of the sector in Turkey and the World it can be argued that the number of programs to train professional manpower in this sector is not sufficient.","PeriodicalId":237682,"journal":{"name":"International Journal of Health Management and Tourism","volume":"156 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114101121","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}