Journal of Business & Retail Management Research最新文献

{"title":"Defining Pop-up Stores","authors":"Ghalia Boustani","doi":"10.24052/jbrmr/v16is01/art-01","DOIUrl":"https://doi.org/10.24052/jbrmr/v16is01/art-01","url":null,"abstract":"Purpose of the research: The purpose of this paper is to define pop-up stores. Design/Methodology: Adopting an exploratory research design, semi-structured interviews and field observations were undertaken with brand managers of different types of pop-up stores and at different industry levels in Lebanon. Results/findings: A pop-up store is guided by a clear strategy to meet specific objectives using available resources. Research findings highlight a clear distinction between pop-up stores developed by newly established brands and mature brands in terms of purpose and function. The two brand classes can each manifest in four types of pop-up stores: pop-up as a distribution channel, pop-up as a communications channel, pop-up as a distribution and communications channel and pop-up complementing a distribution channel. Practical implications and conclusions: This study qualitatively explores brand managers’ understanding of pop-up stores, their perceptions and their uses in the Middle Eastern market; a market that hasn’t yet been explored in academic research related to these types of stores. It presents, defines and contextualizes a pop-up store and anchors it among new types of retail formats.","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124856745","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The business rescue practitioners’ professionalism: are we there yet?","authors":"O. Ayaya, M. Pretorius","doi":"10.24052/jbrmr/v16is01/art-03","DOIUrl":"https://doi.org/10.24052/jbrmr/v16is01/art-03","url":null,"abstract":"Purpose and context: The purpose of the study was to explore the construction of professionalism in a multiple professional bodies (MPB) landscape in South Africa (SA) and demonstrate how this construction can be used to enhance a professional accreditation regime. Professional accreditation has become a pre-requisite for business rescue practitioners (BRPs). The Companies and Intellectual Property Commission (CIPC) licensing is linked to multiple professional bodies’ knowledge and practices but are not generic. This study was guided by one key question: How do PBs providing BRPs construct professionalism, and to what extent can the existing construction of professionalism facilitate the development of a professional accreditation regime? Research design and methods: A qualitative research design used required researchers to use four consecutive steps, namely (a) interviewing member services’ managers at four professional bodies (PBs); (b) systematic content analysis of codes of professional conduct and policy statements to identify constituent professionalism notions; (c) a systematic search of the literature to identify notions of professionalism mentioned in definitions and explanations of the construct; and (d) analysis of notions of professionalism using the constant comparison procedure to reveal critical themes. Results: A total of 90 separate notions of professionalism were identified in the 192 scholarly papers included in our study. The identified themes within business rescue practitioner (BRP) professionalism (emphasising relational aspects) point to practitioner dealings with (i) clients (business rescue candidates); (ii) government and others; (iii) the PB; and (iv) oneself to gain the essence of occupation. There is fragmentation between the constructed conceptualisations of professionalism among PBs, leading to an incoherent and inconsistent expert accreditation regime. Practical implications and value: The results from the indicated exploration steps were used to advance a programmatic framework to construct professionalism in an MPB landscape and set a future research agenda. The results also show that business rescue practitioners’ professionalism cannot be attained in a multi-professional body setting with an integrated professional accreditation framework.","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121432230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of leadership style on employee motivation in the automotive industry: A British perspective","authors":"N. Vasileva, Palto Datta","doi":"10.24052/jbrmr/v16is01/art-05","DOIUrl":"https://doi.org/10.24052/jbrmr/v16is01/art-05","url":null,"abstract":"Purpose: The effectiveness of leadership is critical at all levels of the organisation. Different organisations use a variety of leadership styles and methods to improve employee performance by inspiring them and providing them with adequate opportunities. The research purpose is to examine the impact of leadership styles on employee’s motivation in the automotive industry in the United Kingdom. Methodology: The researchers used a deductive approach in conjunction with the quantitative method to determine the study's outcomes. A sample of 100 people was used for primary data using a questionnaire-based survey. Subjects are from the automotive industry, and the survey was carried out online. Findings: According to the results, Democratic Leadership Style (DLS), Autocratic Leadership Style (ALS), Laissez-faire Leadership Style (LFLS), Situational Leadership Style (SLS), Transformational Leadership Style (TLS), and Charismatic Leadership Style (CLS) are among the six study variables that are highly significant in terms of employee motivation. Autocratic Leadership Style (ALS) and Charismatic Leadership Style (CLS) were determined to be the study's less significant variables (CLS). The findings suggest that there is a positive relationship between leadership styles and employee motivation. Conclusion and study implications: The findings of this study can be used to develop strategies and achieve goals by developing and implementing a good leadership style. Transformational leadership is important, and leaders and managers should strive to demonstrate it in their daily activities. This study's findings have both academic and commercial implications. Leaders should use suitable styles and an inclusive and equitable incentive scheme to motivate employees by setting expectations.","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121526358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A means end approach to domestic lead tourism marketing in emerging tourism destinations","authors":"Estone Musakabantu Muyobo, E. Fragouli","doi":"10.24052/JBRMR/V15IS02/ART-07","DOIUrl":"https://doi.org/10.24052/JBRMR/V15IS02/ART-07","url":null,"abstract":"This research paper suggests the Means-End Chain theory, has relevant and potential application in domestic tourism research and, as such, should receive wider debate in emerging tourism destinations. It is argued that the theory is particularly useful for understanding personal values as the basis of tourist behavior. This paper argues a personal values approach is a more potent way to understanding domestic tourist participation in contrast to previous survey research findings. A dominate narrative in most developing nations is to target domestic tourist with amenities envisioned for global tourists as a result of failure to generate international tourist demand. The review of literature method was used in this research paper as methodological approach. The study shows the effectiveness of Means End Chain analysis in understanding travel markets and demonstrated the use of motivation chains as a basis for segmenting, positioning, and targeting domestic tourist; The study deduces that means end chain analysis has advantages over quantitative research methods in cross-cultural research given the ability of the approach to reveal unique insights.","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127111187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Effect of value-added services on transactional behaviour","authors":"Zoleka Mthembu, S. Bronkhorst, Southwest Africa","doi":"10.24052/BMR/V11NU02/ART-18","DOIUrl":"https://doi.org/10.24052/BMR/V11NU02/ART-18","url":null,"abstract":"Traditional banking methods evolved and included services as a method of differentiation, reducing operating costs, and providing additional benefits to the customer. Banks re-invented themselves and provide innovative solutions to remain competitive. This research explores whether using value added services contributed to changes in transactional banking behaviour and was done in one of the largest banks in South Africa over a period of four months. Two banking products in the youth customer segment were selected. The control group received one treatment at the beginning of the four-month period, and the experimental group received a further three treatments at different times of each month. Two data sets (1) VAS usage and (2) bank transactions were analysed. The results showed that the intervention had a positive effect on transactional banking behaviour. Additional causative factors were identified that increased the usage of value-added services and increased transactional banking behaviour.","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134372721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Interaction of crisis leadership & corporate reputation","authors":"E. Fragouli","doi":"10.24052/jbrmr/v15is01/art-05","DOIUrl":"https://doi.org/10.24052/jbrmr/v15is01/art-05","url":null,"abstract":"Effective leadership in dealing with a crisis is of critical importance since crisis situations often put companies or organizations at high risks threatening their reputation, stability & survival. Considering that a crisis can present itself in a number of different ways, as well as there are multiple factors that affect individual leadership styles. a leader must be able to distinguish between these ways and adapt the right style and behaviours accordingly. This paper, through a critical literature review methodology, explores ‘how’ leadership underpins corporate reputation in a crisis situation reviewing also the key factors influencing leadership effectiveness in such stressful situations. The study concludes that the leadership role is important in supporting the corporate reputation in a crisis situation and suggests that practitioners must comprehend different dimensions of crisis that affect leadership styles, allowing for effective management of the situation. Additionally, the study emphasizes that different preparations, precautions and adaptations must be considered before choosing a leadership style to effectively navigate the organisation through crisis. The study confirms that a good reputation helps corporations to gain the trust of consumers and reduce the losses caused by the crisis, as well as corporations in crisis should choose appropriate leadership style so that leaders to create a culture that could predict threats and risks.","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"101 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132223251","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Moderating Effect of Entrepreneurial Leadership and Competitive Advantage on the Relationship Bbetween Business Model Innovation and Startup Performance","authors":"Joni Phangestu, Ronny Kountur, Dolly A. Prameswari","doi":"10.24052/jbrmr/v14is03/art-06","DOIUrl":"https://doi.org/10.24052/jbrmr/v14is03/art-06","url":null,"abstract":"The primary purpose of this study is to study the moderating effect of entrepreneurial leadership and competitive advantage in the relationship between the business model innovation and the performance of the start-up business. We hypothesized that business model innovation has a significant association with the performance of the start-up, and entrepreneurial leadership or competitive advantage connects substantially to the business model innovation and start-up. Fifty-one respondents participate in this study. The partial least square statistical technique is used to analyse the data, which is appropriate for parametric analysis for such a sample size. The analysis shows a significant relationship between business model innovation and start-up performance. Also, there are significant relationships of entrepreneurial leadership and competitive advantage to business model innovation. However, it shows no direct relationship between entrepreneurial leadership and start-up; the association is not direct but indirect. The null hypothesis that there is no direct association between competitive advantage and start-up performance is rejected. There is a negative association between competitive advantage and start-up. Both entrepreneurial leadership and competitive advantage improve the relationship between business model innovation and start-up. However, they must be interpreted with caution","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133740102","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Effects of Seasonal Variation Driven Price Disparity on Fresh Flower Business: Evidences from Bangladesh","authors":"Shamsun Nahar Momotaz, S. Banik","doi":"10.24052/jbrmr/v14is02/art-04","DOIUrl":"https://doi.org/10.24052/jbrmr/v14is02/art-04","url":null,"abstract":"As an emerging sector, the commercial cultivation of flowers is gaining popularity in Bangladesh and creating a new competition of high-quality flower production. This paper examines the price differences practiced by growers and other channel members of the industry which is affected by seasonal variation. Using the evidence collected from 220 respondents of growers and channel members like local traders, wholesalers and retailers, the study finds that the market price of flowers usually remains uncertain and unstable in Bangladesh, and it is mainly associated with its demand and supply in the market during different seasons. Higher price is observed for Rose, Tuberose, Gerbera, and Gladiolus in rainy season when the supply and wastage of perishable flowers fail to match the demand of those flowers. On the contrary lower price is observed in spring when the supply of flowers increases due to favorable weather for production. However, flower traders get more prices by selling Marigold in winter, the time which is suitable for cultivating and harvesting. Nevertheless, they obtain lower price in summer. Moreover, they receive elevated price in winter for trading Jasmine and poorer in rainy season. This overall market price difference, in turn, affects the profit of the traders. In favorable weather, profits of flowers are found lower due to the additional supply of flowers compared to the demand whereas in adverse weather, extra cost of wastage or post-harvest loss makes the profit lesser again. This study aims to provide useful policy insights to the policy makers as well as researchers for reducing the seasonal effects on flower trading in Bangladesh. In this way this study will also help the government to realize the importance and develop ways of solving the effects of seasonal variation driven price disparity on fresh flower business. Corresponding author: Shamsun Nahar Momotaz Email addresses for the corresponding author: snm@iub.edu.bd First submission received: 6th January 2020 Revised submission received: 1st March 2020 Accepted: 23rd March 2020","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134297613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mixed use shopping mall as an attractiveness on customer behaviors in Bangkok, Thailand","authors":"Piyarat Chantarayukol","doi":"10.24052/jbrmr/v14is01/art-04","DOIUrl":"https://doi.org/10.24052/jbrmr/v14is01/art-04","url":null,"abstract":"The purpose of the study is to examine and identify the variables that are important to customers while visiting shopping malls. It provides updated information to shopping mall managers and property developers about customers' shopping preferences in Northern Bangkok. The primary data was collected in a two-part questionnaire. Part I included details about the demographic characteristics of respondents, and Part II contained a set of 29 questions to determine the level of agreement, in a five-point Likert scale, on reasons that motivate customers to choose a particular shopping mall. Of the 420 questionnaires distributed in the area, 395 were completed and used for data analysis. Six critical conclusions were generated from the factor analysis. Mean rankings began with convenience, promotion, privileges, one-stop shopping, professionalism, and the combination of free services, and facility safety. One-stop shopping, convenience and free services/safe facilities were the top three critical factors that significantly influenced consumers' visiting frequency and time spent per visit at shopping malls. Customers more often visited and spent more time at malls that provided multiple services (mixed-use malls). These tendencies increased for the malls that offered additional free services, such as a free shuttle bus. A mall manager or property developer's principal tasks are to fulfill customers' overall needs, particularly their physiological needs (including hedonic ones), and to differentiate their products and services from those of competitors, to induce customers to make actual purchases. Corresponding author: Piyarat Chantarayukol Email addresses for the corresponding author: piyarat@rsu.ac.th First submission received: 20th March 2019 Revised submission received: 8th July 2019 Accepted: 22nd July 2019 Introduction A modern shopping mall is a complex of different merchandisers. It normally contains interconnecting walkways that allow customers to move easily from one store to another. In the 19th century, a rapid, global growth of shopping malls occurred. In the late 20th century, shopping malls began to incorporate, featuring entertainment zones, movie theaters, and restaurants. More recently, consumer technology and e-commerce have allowed malls to provide experiences beyond shopping. Thus, malls are no longer primarily about shopping; they also serve such purposes as social interaction, excursions, and works and even official meetings. This trend has occurred globally but is especially noticeable in the USA, where a number of pioneering shopping mall concepts arose. Updated shopping malls now provide ancillary entertainment options such as ski slopes, go-karts, balloon rides, bowling, underwater aquariums, theme parks, and dinosaur museums, among others. The Thai Shopping Mall Association (TSCA) combined 13 Thai retail companies into Shopping Mall 4.0, an initiative that connects consumers digitally, with the goal of becoming the largest mal","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124423652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of the proliferation of the Israeli products on the performance, sustainability and development of the Palestinian products at the local market","authors":"Asri Ahmad Abdalwahab Sammoudi","doi":"10.24052/jbrmr/v14is01/art-12","DOIUrl":"https://doi.org/10.24052/jbrmr/v14is01/art-12","url":null,"abstract":"This paper examines the influence of various variables on competing the Israeli products at the Palestinian market. These variables are (competition for quality, corporate management practices, procedures and laws, update and development, government policies and procedures and follow-up and evaluation). A survey has been conducted to examine the hypotheses of this paper. The population consists of directors of organizations, dealers, business owners, government employees, marketing managers, workers and customers. 500 questionnaires were distributed to the targeted respondents in Palestine using the random sample. 378 questionnaires were returned which represents 75.6% of the distributed sample. The finding of this paper are: (1) the current practices of the follow-up and evaluation of Palestinian products have a negative competitive impact (2) there is a positive role of the administrative practices of the Palestinian companies on competing the Israeli product. (3) there is a positive role of the quality of Palestinian product on competing the Israeli product. (4) there is no role of the current Palestinian procedures and laws on competing the Israeli product. (5) there is a positive role of updating and developing the Palestinian product to compete the Israeli product. (6) there is a negative role of the policies and procedures of the Palestinian government on competing the Israeli product. Based on the previous findings, this paper suggests the following recommendations: (1) the Palestinian producer should increase the quality of Palestinian products. (2) the current Palestinian procedures and laws that are related to the competition should be developed to meet the requirements of competition. (3) the Palestinian government must reform its competition policies and procedures. (4) the current practices of the follow-up and evaluation of Palestinian products should be updated. Corresponding author: Asri Ahmad Abdalwahab Sammoudi Email addresses for the corresponding author: asri.sammudi@aaup.edu First submission received: 13th June 2019 Revised submission received: 29th August 2019 Accepted: 14th September 2019 Introduction There is no doubt that competition among organizations is a fundamental constituent in economy and offers great benefits. It is considered as a leading motive in improving economic growth and in the development of products quality, increasing their quality and lowering their prices (Dasgupta et al, 2009; Wen-Cheng et al, 2011). Thus, it's worth mentioning that the increasing number of suppliers of various products, goods or services is a necessity for improving and developing products as the result of the competition, which is a fundamental principle in the market economy (Petison and Johri, 2006; Hamel & Green, 2007; Shapiro 2012). There are a set of requirements needed for getting effective benefits of competition. These requirements, for instance, the availability of an appropriate economic climate that helps to create con","PeriodicalId":236465,"journal":{"name":"Journal of Business & Retail Management Research","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134517029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}