{"title":"The Influence of Career Development, Positive Psychology, Organizational Communication, and Strategic Digital Leadership on the Improvement of Performance in the Aviation School Organization of the Ministry of Transportation, Mediated by Employee Motivation","authors":"Feti Fatonah, Willy Arafah, Sarfilianty Anggiani","doi":"10.46799/ijssr.v4i03.751","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.751","url":null,"abstract":"This research investigates the factors influencing organizational performance within the Flight School of the Ministry of Transportation, focusing on the unique structure of the Public Service Agency (BLU) and its technical implementation units. It explores challenges faced by aviation service schools in meeting BLU revenue targets and highlights the significance of human resource management. Drawing on insights from scholars, the study examines the impact of career development, positive psychology, organizational communication, and digital leadership strategies on organizational performance, mediated by employee motivation. Using a quantitative approach involving a survey of 175 officials and Structural Equation Modeling (SEM), the research finds positive influences of these factors on organizational performance, with employee motivation playing a mediating role. However, limitations such as reliance on self-reported data and the sample size constrain the generalizability of findings. Future research could employ qualitative methods and longitudinal studies to deepen understanding and investigate long-term effects.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":"43 S206","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140224580","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Public and Tourist Perceptions of Marine Tourism Development of Anambas Islands Regency","authors":"Wayan Thariqy, Kawakibi Pristiwasa, Nurfratna Sari, Br.Ht, Gaol","doi":"10.46799/ijssr.v4i03.745","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.745","url":null,"abstract":"The Anambas Islands Regency, situated within the Riau Islands province with its center in Tarempa, boasts a captivating array of marine tourism attractions, including pristine white sandy beaches, crystalline waters, and breathtaking natural scenery. Beyond surface beauty, the underwater marine ecosystem harbours significant potential for development. Notable sites include Penjalin Island, strategically positioned and directly accessible from Singapore, Malaysia, and Vietnam; Pulau Bawah, renowned for its three stunning lagoons and rich mangrove exploration; Durai Island, home to unique habitats including leatherback turtle nesting grounds; the picturesque Green Rafting Beach with its enchanting coral landscapes; Temawan Island, offering both beachfront leisure and diverse underwater ecosystems; and Tanjung Momong, boasting captivating coral reefs. This study investigates public and tourist perceptions regarding the development of these marine attractions in the Anambas Islands. Utilizing quantitative methods, data was collected via questionnaires from 250 respondents selected using the Slovin formula. Descriptive analysis employing SEM-AMOS revealed that perceptions of marine tourism development positively impact regional income, economy, and community welfare. This research underscores the significance of leveraging Anambas' marine resources for sustainable economic growth and societal well-being.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":" 21","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140388611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Olyvia Wahyuningsih, Irma Nuraeni Salsabila, Adam Hernawan, Septien Dwi Savandha, Aldo Hermaya Aditiya Nur Karsa
{"title":"Exploring Local Wisdom: Analysis of Non-Verbal Communication Skills in Cirebon Traditional Mask Dance Audiences","authors":"Olyvia Wahyuningsih, Irma Nuraeni Salsabila, Adam Hernawan, Septien Dwi Savandha, Aldo Hermaya Aditiya Nur Karsa","doi":"10.46799/ijssr.v4i03.746","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.746","url":null,"abstract":"This research delves into the intriguing realm of mask dance and its role as a nonverbal communication medium for audiences in Cirebon. By examining dance skills such as movement, rhythm, expression, level, and floor patterns, the study aims to unravel the profound impact of this art form. A qualitative approach and descriptive research design are adopted to achieve this, allowing for a comprehensive exploration of the performance form and the far-reaching effects of mask dance. The research findings promise to provide profound insights into the significance of dance in preserving local culture. By shedding light on the intricate nuances of mask dance, this study contributes to a deeper understanding of the art's value and cultural implications. Not only does it enhance our understanding of the art form itself, but it also holds practical implications for researchers and stakeholders in the field. The knowledge gleaned from this research equips researchers and stakeholders with a more profound appreciation and recognition of the richness embedded within the Cirebon mask dance. It serves as a testament to the power of dance as a nonverbal form of communication, capable of transcending language barriers and conveying messages that resonate with audiences on a profound level. This research serves as a valuable resource, providing a foundation upon which future studies and initiatives can build, further enhancing the preservation and promotion of local art and culture.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":" 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140388847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Role of Organizational Culture in Mediating the Improvement of the Performance of the Indonesian Marine Corps","authors":"Endi Supardi, Willy Arafah, Sarfilianty Anggiani","doi":"10.46799/ijssr.v4i03.750","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.750","url":null,"abstract":"The study examines specific aspects of organizational performance within the Indonesian Navy (TNI AL), with a particular focus on the Marine Corps, essential for safeguarding Indonesia's maritime sovereignty. Utilizing quantitative methods and a survey approach, data was gathered from middle officers serving across 11 Marine Corps units over the past 5 years. Findings indicate that strategic leadership style, career development, and strategic competence of human resources significantly influence organizational performance within the Marine Corps. These factors, alongside organizational culture, are pivotal in shaping and sustaining performance levels. Importantly, the research underscores the importance of understanding these dynamics for Marine Corps management to enhance performance and achieve long-term objectives, particularly in navigating the complexities of globalization. Additionally, while rooted in the context of the Indonesian Navy, the implications of these findings extend to broader organizational settings, highlighting their potential applicability beyond the specific context of the TNI AL and Marine Corps.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":" 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140388875","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adam Hernawan, Septien Dwi Savandha, Aldo Hermaya Aditiya Nur Karsa, Muhamad Zaenal Asikin, Muhamad Opan Fadilah
{"title":"Application of Business Model Canvas in MSMEs in Karangwuni Village","authors":"Adam Hernawan, Septien Dwi Savandha, Aldo Hermaya Aditiya Nur Karsa, Muhamad Zaenal Asikin, Muhamad Opan Fadilah","doi":"10.46799/ijssr.v4i03.747","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.747","url":null,"abstract":"This qualitative research, employing a literature review approach, examines the pivotal role of Micro, Small, and Medium Enterprises (MSMEs) in fostering economic development amidst the ongoing wave of globalization. Specifically focused on Karangwuni Village, the study elucidates how the adoption of the Business Model Canvas framework positively impacts MSMEs, fortifying their operational infrastructure and catalyzing avenues for sustainable expansion, thereby underscoring the significance of strategic frameworks in bolstering the resilience and growth trajectory of MSMEs within the broader economic landscape.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":" 28","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140388647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence Of Digital Marketing On Competitive Advantage And Performance of Micro, Small And Medium Enterprises","authors":"Muhamad Zaenal Asikin, Muhamad Opan Fadilah, Wahyu Eko Saputro, Oriza Aditia, Mohamad Maulana Ridzki","doi":"10.46799/ijssr.v4i03.749","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.749","url":null,"abstract":"This study aimed to determine the influence of Digital Marketing on Competitive Advantage and MSME Performance. The research employed a Quantitative Method utilizing SPSS and SEM (Structural Equation Model) assisted analysis tools with the Lisrel program. The analysis results reveal that digital marketing exerts a positive and significant effect on competitive advantage, digital marketing significantly impacts MSME performance positively, competitive advantage significantly influences MSME performance positively, and Digital Marketing positively affects MSME performance through competitive advantage.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":" 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140388727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tri Agung Widayat, Willy Arafah, Sarfilianty Anggiani
{"title":"The Influence of Self-Efficacy, Knowledge, Attitude, and Skills on the Organizational Performance of the Ministry of Transportation, Mediated by Personnel Competence, Graduates of Indonesian Aviation Higher Vocational Education","authors":"Tri Agung Widayat, Willy Arafah, Sarfilianty Anggiani","doi":"10.46799/ijssr.v4i03.752","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.752","url":null,"abstract":"This research delves into the impact of various factors on Organizational Performance, with a specific focus on graduates of Vocational Higher Education in Aviation in Indonesia employed as Civil Servants (ASN) within the Ministry of Transportation. The factors under scrutiny include Self-efficacy, Knowledge, Attitude, and Skill, with an exploration of their positive influence on Organizational Performance. Furthermore, the study examines how these factors contribute to Personnel Competence among these graduates and assesses the resultant effect on Organizational Performance within the Ministry of Transportation. Additionally, it investigates the mediating role of Personnel Competence in the relationship between Self Efficacy, Knowledge, Attitude, Skill, and Organizational Performance. Employing a quantitative survey method with a positivistic approach, this study utilizes Structural Equation Modeling (SEM) for data analysis. Through this methodology, the research aims to elucidate the correlation between graduate competencies and organizational tasks. The ultimate goal is to provide valuable insights into bolstering organizational performance through effective human resource development strategies within the aviation sector, thereby catering to readers unfamiliar with the topic or research methods and ensuring clarity and coherence in the language to enhance understanding.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":"336 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140228098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Use of Net Promoter Score (NPS) in Hospital Marketing Strategy to Increase Patient Satisfaction and Loyalty","authors":"Kristanti Diliasari, Wachyu Sulistiadi","doi":"10.46799/ijssr.v4i03.615","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.615","url":null,"abstract":"Net Promoter Score (NPS) in healthcare settings is scrutinized for its effectiveness in enhancing patient loyalty and service quality. This review explores its application in hospitals, aiming to elevate service quality, satisfaction levels, patient experience, and loyalty. Utilizing a comprehensive literature search spanning November 2013-2023, it examines NPS in hospital marketing strategies, highlighting its conceptualization and utilization. While NPS integration in hospitals globally is prevalent, criticisms persist regarding its validity and relevance, particularly concerning biases and predictive capabilities for sales growth. Despite its benefits in improving healthcare services, NPS demonstrates limitations in supporting healthcare enhancement initiatives. Its suitability as a tool for measuring satisfaction, predicting loyalty, and assessing patient experience remains uncertain and contingent upon contextual factors and service nature.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":" 15","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140388703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis of the Impact of Transformational Leadership on Human Capital Performance in the Real Estate Industry","authors":"I. M. Dirgayasa","doi":"10.46799/ijssr.v4i03.744","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.744","url":null,"abstract":"The property industry is one of the significant sectors in the Indonesian economy. This industry plays a role in the provision of residence, place of business, and investment. In an era of increasingly fierce competition, the real estate industry needs to innovate and increase productivity. The purpose of this study is to analyze the impact of transformational leadership style on human capital performance in the real estate industry. This study used quantitative research methods. Data collection techniques in this study are by distributing questionnaires and literature studies. The data collected in this study was then analyzed through the SPSS application. The results of the study indicate that transformational leadership style has a positive and significant effect on human capital performance in the real estate industry. This indicates that the greater the use of transformational leadership styles by real estate leaders, the higher the performance of human capital. Real estate leaders need to implement a transformational leadership style to encourage employees to work harder, creatively, and productively.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":" 26","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140390326","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lonna Yohanes Lengkong, Tomson Situmeang, Andree Washington
{"title":"Effectiveness of Merging Compensation Claims in Criminal Cases: A Case Study of Decision Number 196/Pid.Sus/2021/PN. Jkt.Utr.","authors":"Lonna Yohanes Lengkong, Tomson Situmeang, Andree Washington","doi":"10.46799/ijssr.v4i03.743","DOIUrl":"https://doi.org/10.46799/ijssr.v4i03.743","url":null,"abstract":"This study investigates the Efficiency of Combining Compensation Claims in Criminal Cases, focusing on Decision Number 196/Pid.Sus/2021/PN. Jkt.Utr. Crime victims' rights are addressed by Law Number 8 of 1981, specifically in Articles 98 to 101 of the Code of Criminal Procedure (KUHAP), while compensation in Civil Law is governed by Article 1365 of the Civil Code. However, seeking compensation through civil law procedures can be time-consuming. A normative juridical approach was employed, utilizing statutory analysis and a case study method. Primary, secondary, and tertiary legal materials provided secondary data. The analysis, framed by justice theory and legal certainty theory, reveals that merging compensation lawsuits with criminal cases under Article 98 of the Criminal Procedure Code can expedite resolution. Prerequisites for consolidation include alignment of defendant actions with charges, resulting losses, and a request from the aggrieved party to the Judge. This study underscores the potential of combining cases to streamline compensation claims, offering implications for enhancing victims' access to justice within the legal system.","PeriodicalId":233749,"journal":{"name":"International Journal of Social Service and Research","volume":" 46","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140390308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}